{"id":"https://openalex.org/W3121044736","doi":"https://doi.org/10.1109/access.2021.3050151","title":"Recent Models for Collaborative E-Government Processes: A Survey","display_name":"Recent Models for Collaborative E-Government Processes: A Survey","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3121044736","doi":"https://doi.org/10.1109/access.2021.3050151","mag":"3121044736"},"language":"en","primary_location":{"id":"doi:10.1109/access.2021.3050151","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2021.3050151","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/9312710/09317718.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://ieeexplore.ieee.org/ielx7/6287639/9312710/09317718.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037174537","display_name":"Ricardo Gacit\u00faa","orcid":"https://orcid.org/0000-0002-3900-2770"},"institutions":[{"id":"https://openalex.org/I11944219","display_name":"Universidad de La Frontera","ror":"https://ror.org/04v0snf24","country_code":"CL","type":"education","lineage":["https://openalex.org/I11944219"]}],"countries":["CL"],"is_corresponding":true,"raw_author_name":"Ricardo Gacitua","raw_affiliation_strings":["Universidad de La Frontera, Temuco, Chile"],"raw_orcid":"https://orcid.org/0000-0002-3900-2770","affiliations":[{"raw_affiliation_string":"Universidad de La Frontera, Temuco, Chile","institution_ids":["https://openalex.org/I11944219"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090884952","display_name":"Hern\u00e1n Astudillo","orcid":"https://orcid.org/0000-0002-6487-5813"},"institutions":[{"id":"https://openalex.org/I75778554","display_name":"Federico Santa Mar\u00eda Technical University","ror":"https://ror.org/05510vn56","country_code":"CL","type":"education","lineage":["https://openalex.org/I75778554"]}],"countries":["CL"],"is_corresponding":false,"raw_author_name":"Hernan Astudillo","raw_affiliation_strings":["Universidad T\u00e9cnica Federico Santa Mar\u00eda, Santiago, Chile"],"raw_orcid":"https://orcid.org/0000-0002-6487-5813","affiliations":[{"raw_affiliation_string":"Universidad T\u00e9cnica Federico Santa Mar\u00eda, Santiago, Chile","institution_ids":["https://openalex.org/I75778554"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064292929","display_name":"Bernhard Hitpass","orcid":"https://orcid.org/0000-0001-7731-5711"},"institutions":[{"id":"https://openalex.org/I75778554","display_name":"Federico Santa Mar\u00eda Technical University","ror":"https://ror.org/05510vn56","country_code":"CL","type":"education","lineage":["https://openalex.org/I75778554"]}],"countries":["CL"],"is_corresponding":false,"raw_author_name":"Bernhard Hitpass","raw_affiliation_strings":["Universidad T\u00e9cnica Federico Santa Mar\u00eda, Santiago, Chile"],"raw_orcid":"https://orcid.org/0000-0001-7731-5711","affiliations":[{"raw_affiliation_string":"Universidad T\u00e9cnica Federico Santa Mar\u00eda, Santiago, Chile","institution_ids":["https://openalex.org/I75778554"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053516552","display_name":"Mariutsi Alexandra Osorio-Sanabria","orcid":"https://orcid.org/0000-0001-7375-3052"},"institutions":[{"id":"https://openalex.org/I181028852","display_name":"Universidad Pontificia Bolivariana","ror":"https://ror.org/02dxm8k93","country_code":"CO","type":"education","lineage":["https://openalex.org/I181028852"]}],"countries":["CO"],"is_corresponding":false,"raw_author_name":"Mariutsi Osorio-Sanabria","raw_affiliation_strings":["Escuela de Ingenier\u00edas, Universidad Pontificia Bolivariana, Medell\u00edn, Colombia"],"raw_orcid":"https://orcid.org/0000-0001-7375-3052","affiliations":[{"raw_affiliation_string":"Escuela de Ingenier\u00edas, Universidad Pontificia Bolivariana, Medell\u00edn, Colombia","institution_ids":["https://openalex.org/I181028852"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008287591","display_name":"Carla Taramasco","orcid":"https://orcid.org/0000-0001-8318-4201"},"institutions":[{"id":"https://openalex.org/I79274474","display_name":"University of Valpara\u00edso","ror":"https://ror.org/00h9jrb69","country_code":"CL","type":"education","lineage":["https://openalex.org/I79274474"]}],"countries":["CL"],"is_corresponding":false,"raw_author_name":"Carla Taramasco","raw_affiliation_strings":["Escuela de Ingenier\u00eda Civil Inform\u00e1tica, Universidad de Valpara\u00edso, Valpara\u00edso, Chile"],"raw_orcid":"https://orcid.org/0000-0001-8318-4201","affiliations":[{"raw_affiliation_string":"Escuela de Ingenier\u00eda Civil Inform\u00e1tica, Universidad de Valpara\u00edso, Valpara\u00edso, Chile","institution_ids":["https://openalex.org/I79274474"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5037174537"],"corresponding_institution_ids":["https://openalex.org/I11944219"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":10.8235,"has_fulltext":true,"cited_by_count":20,"citation_normalized_percentile":{"value":0.97886691,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"9","issue":null,"first_page":"19602","last_page":"19618"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9648000001907349,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9599999785423279,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interoperability","display_name":"Interoperability","score":0.8685098886489868},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6758351922035217},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.6091606616973877},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5658055543899536},{"id":"https://openalex.org/keywords/semantic-interoperability","display_name":"Semantic interoperability","score":0.5377756357192993},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5273367166519165},{"id":"https://openalex.org/keywords/open-government","display_name":"Open government","score":0.45816829800605774},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3958156704902649},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.36010879278182983},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33546626567840576},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.1764390766620636},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1760166883468628}],"concepts":[{"id":"https://openalex.org/C20136886","wikidata":"https://www.wikidata.org/wiki/Q749647","display_name":"Interoperability","level":2,"score":0.8685098886489868},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6758351922035217},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.6091606616973877},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5658055543899536},{"id":"https://openalex.org/C192800085","wikidata":"https://www.wikidata.org/wiki/Q5258530","display_name":"Semantic interoperability","level":3,"score":0.5377756357192993},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5273367166519165},{"id":"https://openalex.org/C2777221391","wikidata":"https://www.wikidata.org/wiki/Q720829","display_name":"Open government","level":3,"score":0.45816829800605774},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3958156704902649},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.36010879278182983},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33546626567840576},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.1764390766620636},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1760166883468628},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2021.3050151","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2021.3050151","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/9312710/09317718.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:f6b6f0d70b944a4da5d4962c9de64cd6","is_oa":true,"landing_page_url":"https://doaj.org/article/f6b6f0d70b944a4da5d4962c9de64cd6","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 9, Pp 19602-19618 (2021)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2021.3050151","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2021.3050151","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/9312710/09317718.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","score":0.6600000262260437,"display_name":"Reduced inequalities"}],"awards":[{"id":"https://openalex.org/G2213922774","display_name":null,"funder_award_id":"AFB180002","funder_id":"https://openalex.org/F4320331146","funder_display_name":"Agencia Nacional de Investigaci\u00f3n y Desarrollo"},{"id":"https://openalex.org/G3394314321","display_name":null,"funder_award_id":"PIA/APOYO AFB180002","funder_id":"https://openalex.org/F4320331146","funder_display_name":"Agencia Nacional de Investigaci\u00f3n y Desarrollo"},{"id":"https://openalex.org/G3601168889","display_name":null,"funder_award_id":"ANID PIA/APOYO AFB180002","funder_id":"https://openalex.org/F4320331146","funder_display_name":"Agencia Nacional de Investigaci\u00f3n y Desarrollo"},{"id":"https://openalex.org/G8994660494","display_name":"ONTOLOGICAL AND METAMODELLING SUPPORT FOR COLLABORATIVE BUSINESS PROCESSES IN A PROCESS-AWARE  INTER-ORGANIZATIONAL SERVICE-BASED INTEROPERABILITY PLATFORM FOR E-GOVERNMENT","funder_award_id":"18-STIC-06","funder_id":"https://openalex.org/F4320331146","funder_display_name":"Agencia Nacional de Investigaci\u00f3n y Desarrollo"}],"funders":[{"id":"https://openalex.org/F4320331146","display_name":"Agencia Nacional de Investigaci\u00f3n y Desarrollo","ror":null}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3121044736.pdf","grobid_xml":"https://content.openalex.org/works/W3121044736.grobid-xml"},"referenced_works_count":80,"referenced_works":["https://openalex.org/W82404848","https://openalex.org/W97114654","https://openalex.org/W110706199","https://openalex.org/W144266494","https://openalex.org/W153573501","https://openalex.org/W177396810","https://openalex.org/W180737337","https://openalex.org/W197723433","https://openalex.org/W227948233","https://openalex.org/W968713277","https://openalex.org/W1482643596","https://openalex.org/W1501750375","https://openalex.org/W1519104482","https://openalex.org/W1586572044","https://openalex.org/W1606478133","https://openalex.org/W1912307690","https://openalex.org/W1969315422","https://openalex.org/W1987318500","https://openalex.org/W1987748939","https://openalex.org/W1992053890","https://openalex.org/W1992384916","https://openalex.org/W1995937778","https://openalex.org/W1997885301","https://openalex.org/W1998738436","https://openalex.org/W2000018564","https://openalex.org/W2004928427","https://openalex.org/W2006796536","https://openalex.org/W2012982314","https://openalex.org/W2014053413","https://openalex.org/W2022980148","https://openalex.org/W2029969874","https://openalex.org/W2035359758","https://openalex.org/W2041768402","https://openalex.org/W2059263151","https://openalex.org/W2062828370","https://openalex.org/W2063497937","https://openalex.org/W2086606166","https://openalex.org/W2091338903","https://openalex.org/W2096269694","https://openalex.org/W2097794001","https://openalex.org/W2098542021","https://openalex.org/W2105699829","https://openalex.org/W2108603121","https://openalex.org/W2110628425","https://openalex.org/W2111628838","https://openalex.org/W2131414158","https://openalex.org/W2133854105","https://openalex.org/W2136941206","https://openalex.org/W2139294685","https://openalex.org/W2140199083","https://openalex.org/W2144325730","https://openalex.org/W2145783570","https://openalex.org/W2157520115","https://openalex.org/W2161283837","https://openalex.org/W2163944814","https://openalex.org/W2168130919","https://openalex.org/W2181542991","https://openalex.org/W2262102662","https://openalex.org/W2309140352","https://openalex.org/W2402175992","https://openalex.org/W2478148222","https://openalex.org/W2503891640","https://openalex.org/W2522993349","https://openalex.org/W2567198074","https://openalex.org/W2742784097","https://openalex.org/W2798025990","https://openalex.org/W2808699615","https://openalex.org/W2883015427","https://openalex.org/W2890861023","https://openalex.org/W2897953471","https://openalex.org/W2947219462","https://openalex.org/W2952518620","https://openalex.org/W6601927750","https://openalex.org/W6607930163","https://openalex.org/W6629947119","https://openalex.org/W6631089935","https://openalex.org/W6676235441","https://openalex.org/W6685507926","https://openalex.org/W6698241372","https://openalex.org/W7008639416"],"related_works":["https://openalex.org/W4386953431","https://openalex.org/W2355850745","https://openalex.org/W2109385585","https://openalex.org/W2157800466","https://openalex.org/W2388051831","https://openalex.org/W4292980915","https://openalex.org/W2531681040","https://openalex.org/W2908350895","https://openalex.org/W3209454962","https://openalex.org/W2885367039"],"abstract_inverted_index":{"Many":[0],"governments":[1],"worldwide":[2],"are":[3,74],"engaging":[4],"into":[5],"digital":[6],"transformation":[7],"initiatives":[8],"to":[9,22,39,45,49,76],"improve":[10],"efficiency,":[11],"effectiveness,":[12],"cost,":[13],"and":[14,27,43,57,99,107,124,141,154,173,188,202,218,250],"transparency.":[15],"Collaborative":[16],"e-government":[17,33,41,52,234],"processes":[18,53,96,235],"offer":[19],"a":[20,110,128,214],"way":[21],"overcome":[23],"the":[24,104,224,230,241],"typical":[25],"integration":[26,56],"interoperability":[28,142,207],"issues":[29],"of":[30,65,109,134,150,216,232,243],"existing":[31],"isolated":[32],"solutions.":[34],"A":[35],"study":[36],"was":[37],"conducted":[38],"help":[40],"modelers":[42],"architects":[44],"know":[46],"current":[47],"approaches":[48],"modeling":[50],"collaborative":[51,95,233,248],"that":[54,115,205,228,238],"consider":[55],"interoperability.":[58,251],"The":[59,144],"research":[60],"questions":[61],"are:":[62,166],"Which":[63,80],"kind":[64],"representations":[66],"(architecture,":[67],"framework,":[68],"ontology,":[69],"meta-model,":[70],"model":[71,77,135,137],"or":[72,179],"process)":[73],"used":[75],"these":[78],"processes?":[79],"concerns":[81],"(cost,":[82],"value,":[83],"citizen,":[84],"technology,":[85],"organization)":[86],"do":[87,92],"they":[88,93],"focus":[89,183],"on?":[90],"How":[91],"address":[94,229],"concepts":[97],"(interoperability":[98],"collaboration)?":[100],"This":[101],"article":[102],"describes":[103],"design,":[105],"execution":[106],"results":[108],"Systematic":[111],"Literature":[112],"Review":[113],"(SLR)":[114],"gathered":[116],"primary":[117],"studies":[118,193],"from":[119,186,196],"well-known":[120],"scientific":[121],"literature":[122,130,167],"databases,":[123],"organized":[125],"them":[126],"with":[127,213],"novel":[129],"classification":[131],"schema":[132],"consisting":[133],"type,":[136],"focus,":[138],"collaboration":[139,192],"scheme,":[140],"level.":[143],"initial":[145],"search":[146],"found":[147],"326":[148],"publications,":[149],"which":[151],"duplicates":[152],"removal":[153],"exclusion":[155],"criteria":[156],"application":[157],"left":[158],"only":[159],"52":[160],"for":[161,168,226],"detailed":[162],"analysis.":[163],"Key":[164],"findings":[165,222],"this":[169],"topic":[170],"proposes":[171],"Frameworks":[172],"(general)":[174],"Models,":[175],"but":[176],"not":[177],"metamodels":[178],"ontologies;":[180],"most":[181,203],"addressed":[182],"has":[184],"shifted":[185,195],"Technology":[187],"Organization,":[189],"towards":[190,199],"Citizen;":[191],"have":[194],"Open":[197],"Participation":[198],"Data":[200],"Transparency;":[201],"work":[204],"addresses":[206],"remains":[208],"focused":[209],"on":[210],"Technical":[211],"aspects":[212],"smattering":[215],"Semantics":[217],"Organizational":[219],"aspects.":[220],"These":[221],"reinforce":[223],"need":[225],"proposals":[227],"problem":[231],"as":[236],"something":[237],"lives":[239],"at":[240],"junction":[242],"e-government,":[244],"software":[245],"architecture":[246],"description,":[247],"work,":[249]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2}],"updated_date":"2026-05-06T08:25:59.206177","created_date":"2025-10-10T00:00:00"}
