{"id":"https://openalex.org/W3094582738","doi":"https://doi.org/10.1109/access.2020.3030184","title":"Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues","display_name":"Crisis Informatics in the Context of Social Media Crisis Communication: Theoretical Models, Taxonomy, and Open Issues","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3094582738","doi":"https://doi.org/10.1109/access.2020.3030184","mag":"3094582738"},"language":"en","primary_location":{"id":"doi:10.1109/access.2020.3030184","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2020.3030184","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/8948470/09220091.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://ieeexplore.ieee.org/ielx7/6287639/8948470/09220091.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090348048","display_name":"Umar Ali Bukar","orcid":"https://orcid.org/0000-0002-3983-6919"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]},{"id":"https://openalex.org/I3133101575","display_name":"Taraba State University","ror":"https://ror.org/000548d77","country_code":"NG","type":"education","lineage":["https://openalex.org/I3133101575"]}],"countries":["MY","NG"],"is_corresponding":false,"raw_author_name":"Umar Ali Bukar","raw_affiliation_strings":["Computer Science Unit, Taraba State University, Jalingo, Nigeria","Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-3983-6919","affiliations":[{"raw_affiliation_string":"Computer Science Unit, Taraba State University, Jalingo, Nigeria","institution_ids":["https://openalex.org/I3133101575"]},{"raw_affiliation_string":"Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5029983326","display_name":"Marzanah A. Jabar","orcid":"https://orcid.org/0000-0002-3619-5028"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Marzanah A. Jabar","raw_affiliation_strings":["Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-3619-5028","affiliations":[{"raw_affiliation_string":"Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047081040","display_name":"Fatimah Sidi","orcid":"https://orcid.org/0000-0001-9556-9045"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Fatimah Sidi","raw_affiliation_strings":["Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia"],"raw_orcid":"https://orcid.org/0000-0001-9556-9045","affiliations":[{"raw_affiliation_string":"Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037296443","display_name":"Rozi Nor Haizan Nor","orcid":"https://orcid.org/0000-0001-5099-6692"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Rozi Nor Haizan Binti Nor","raw_affiliation_strings":["Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia"],"raw_orcid":"https://orcid.org/0000-0001-5099-6692","affiliations":[{"raw_affiliation_string":"Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071903461","display_name":"Salfarina Abdullah","orcid":"https://orcid.org/0000-0002-8522-9175"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Salfarina Abdullah","raw_affiliation_strings":["Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-8522-9175","affiliations":[{"raw_affiliation_string":"Faculty of Computer Science and Information Technology, Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046100888","display_name":"\u041cohamed Othman","orcid":"https://orcid.org/0000-0002-5124-5759"},"institutions":[{"id":"https://openalex.org/I130343225","display_name":"Universiti Putra Malaysia","ror":"https://ror.org/02e91jd64","country_code":"MY","type":"education","lineage":["https://openalex.org/I130343225"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Mohamed Othman","raw_affiliation_strings":["Laboratory of Computational Science and Mathematical Physics, Institute for Mathematical Research (INSPEM), Universiti Putra Malaysia (UPM), Serdang, Malaysia","Universiti Putra Malaysia (UPM), Serdang, Malaysia"],"raw_orcid":"https://orcid.org/0000-0002-5124-5759","affiliations":[{"raw_affiliation_string":"Laboratory of Computational Science and Mathematical Physics, Institute for Mathematical Research (INSPEM), Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]},{"raw_affiliation_string":"Universiti Putra Malaysia (UPM), Serdang, Malaysia","institution_ids":["https://openalex.org/I130343225"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":9.4766,"has_fulltext":true,"cited_by_count":64,"citation_normalized_percentile":{"value":0.97912742,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"8","issue":null,"first_page":"185842","last_page":"185869"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.9807000160217285,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9283999800682068,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.7822314500808716},{"id":"https://openalex.org/keywords/crisis-communication","display_name":"Crisis communication","score":0.7755800485610962},{"id":"https://openalex.org/keywords/crisis-management","display_name":"Crisis management","score":0.5665900707244873},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5436862707138062},{"id":"https://openalex.org/keywords/situation-awareness","display_name":"Situation awareness","score":0.5178220868110657},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.5059112906455994},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4846828281879425},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4781452417373657},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.4246745705604553},{"id":"https://openalex.org/keywords/informatics","display_name":"Informatics","score":0.4233993589878082},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4033593535423279},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3881017863750458},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2819362282752991},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.14809486269950867},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10543164610862732}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7822314500808716},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.7755800485610962},{"id":"https://openalex.org/C2780851881","wikidata":"https://www.wikidata.org/wiki/Q1141276","display_name":"Crisis management","level":2,"score":0.5665900707244873},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5436862707138062},{"id":"https://openalex.org/C145804949","wikidata":"https://www.wikidata.org/wiki/Q478123","display_name":"Situation awareness","level":2,"score":0.5178220868110657},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.5059112906455994},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4846828281879425},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4781452417373657},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.4246745705604553},{"id":"https://openalex.org/C191630685","wikidata":"https://www.wikidata.org/wiki/Q4027615","display_name":"Informatics","level":2,"score":0.4233993589878082},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4033593535423279},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3881017863750458},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2819362282752991},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.14809486269950867},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10543164610862732},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1109/access.2020.3030184","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2020.3030184","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/8948470/09220091.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:psasir.upm.edu.my:88302","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4377196260","display_name":"Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130343225","host_organization_name":"Universiti Putra Malaysia","host_organization_lineage":["https://openalex.org/I130343225"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:doaj.org/article:39cf5e1bc43940c5bd22de0b2fb6079d","is_oa":true,"landing_page_url":"https://doaj.org/article/39cf5e1bc43940c5bd22de0b2fb6079d","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 8, Pp 185842-185869 (2020)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2020.3030184","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2020.3030184","pdf_url":"https://ieeexplore.ieee.org/ielx7/6287639/8948470/09220091.pdf","source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.7599999904632568}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3094582738.pdf","grobid_xml":"https://content.openalex.org/works/W3094582738.grobid-xml"},"referenced_works_count":181,"referenced_works":["https://openalex.org/W17868741","https://openalex.org/W17915310","https://openalex.org/W156690507","https://openalex.org/W163514189","https://openalex.org/W602145166","https://openalex.org/W970764947","https://openalex.org/W1024377604","https://openalex.org/W1119706571","https://openalex.org/W1503875003","https://openalex.org/W1512763211","https://openalex.org/W1545925749","https://openalex.org/W1576460547","https://openalex.org/W1638501542","https://openalex.org/W1884771790","https://openalex.org/W1899732843","https://openalex.org/W1899993623","https://openalex.org/W1904774510","https://openalex.org/W1947384350","https://openalex.org/W1967306083","https://openalex.org/W1969089120","https://openalex.org/W1980068489","https://openalex.org/W1989152886","https://openalex.org/W1991352422","https://openalex.org/W1994879136","https://openalex.org/W1997329334","https://openalex.org/W1998511687","https://openalex.org/W2002943402","https://openalex.org/W2003429563","https://openalex.org/W2003938861","https://openalex.org/W2009162160","https://openalex.org/W2010033888","https://openalex.org/W2010074935","https://openalex.org/W2010800335","https://openalex.org/W2014011851","https://openalex.org/W2016660511","https://openalex.org/W2019894798","https://openalex.org/W2019899020","https://openalex.org/W2024393132","https://openalex.org/W2031919251","https://openalex.org/W2036537468","https://openalex.org/W2036639302","https://openalex.org/W2056472456","https://openalex.org/W2056578451","https://openalex.org/W2057045305","https://openalex.org/W2062779782","https://openalex.org/W2063746606","https://openalex.org/W2065368238","https://openalex.org/W2067153618","https://openalex.org/W2070465148","https://openalex.org/W2073249212","https://openalex.org/W2074982482","https://openalex.org/W2078199993","https://openalex.org/W2091273686","https://openalex.org/W2092394261","https://openalex.org/W2096137778","https://openalex.org/W2096704770","https://openalex.org/W2101558191","https://openalex.org/W2109381009","https://openalex.org/W2122803056","https://openalex.org/W2128456768","https://openalex.org/W2129698558","https://openalex.org/W2130673724","https://openalex.org/W2141902981","https://openalex.org/W2147656379","https://openalex.org/W2148073459","https://openalex.org/W2148174543","https://openalex.org/W2151187076","https://openalex.org/W2151274846","https://openalex.org/W2151401166","https://openalex.org/W2160083455","https://openalex.org/W2165653408","https://openalex.org/W2189557545","https://openalex.org/W2254060371","https://openalex.org/W2273456837","https://openalex.org/W2275533672","https://openalex.org/W2299072670","https://openalex.org/W2299955544","https://openalex.org/W2311140859","https://openalex.org/W2316381500","https://openalex.org/W2337123278","https://openalex.org/W2339782372","https://openalex.org/W2340011413","https://openalex.org/W2340643446","https://openalex.org/W2341798374","https://openalex.org/W2401829318","https://openalex.org/W2406790234","https://openalex.org/W2411654202","https://openalex.org/W2425831785","https://openalex.org/W2464236921","https://openalex.org/W2465689519","https://openalex.org/W2472094594","https://openalex.org/W2472441007","https://openalex.org/W2475261038","https://openalex.org/W2482006141","https://openalex.org/W2518900389","https://openalex.org/W2519248458","https://openalex.org/W2524808570","https://openalex.org/W2530294771","https://openalex.org/W2544876408","https://openalex.org/W2548695187","https://openalex.org/W2552428250","https://openalex.org/W2555417046","https://openalex.org/W2555488311","https://openalex.org/W2558564766","https://openalex.org/W2559930350","https://openalex.org/W2561895350","https://openalex.org/W2566250516","https://openalex.org/W2574166237","https://openalex.org/W2578574278","https://openalex.org/W2588425532","https://openalex.org/W2590753067","https://openalex.org/W2590857059","https://openalex.org/W2590955139","https://openalex.org/W2593143083","https://openalex.org/W2599245422","https://openalex.org/W2602692277","https://openalex.org/W2606024145","https://openalex.org/W2615071039","https://openalex.org/W2618925245","https://openalex.org/W2626775212","https://openalex.org/W2718156178","https://openalex.org/W2737978042","https://openalex.org/W2750108332","https://openalex.org/W2756156038","https://openalex.org/W2758474413","https://openalex.org/W2768886040","https://openalex.org/W2771606000","https://openalex.org/W2771946646","https://openalex.org/W2777894882","https://openalex.org/W2779402179","https://openalex.org/W2782760983","https://openalex.org/W2784158022","https://openalex.org/W2789588920","https://openalex.org/W2790074010","https://openalex.org/W2790862190","https://openalex.org/W2791934932","https://openalex.org/W2791996046","https://openalex.org/W2792307024","https://openalex.org/W2792764746","https://openalex.org/W2793474930","https://openalex.org/W2793753603","https://openalex.org/W2793897830","https://openalex.org/W2795888367","https://openalex.org/W2798383488","https://openalex.org/W2802443789","https://openalex.org/W2803201508","https://openalex.org/W2808776657","https://openalex.org/W2811131231","https://openalex.org/W2883217702","https://openalex.org/W2883695178","https://openalex.org/W2884242239","https://openalex.org/W2884339766","https://openalex.org/W2884801835","https://openalex.org/W2887723818","https://openalex.org/W2888029245","https://openalex.org/W2888858186","https://openalex.org/W2896301938","https://openalex.org/W2896324039","https://openalex.org/W2898539696","https://openalex.org/W2899921110","https://openalex.org/W2900592112","https://openalex.org/W2902840110","https://openalex.org/W2904512373","https://openalex.org/W2906930320","https://openalex.org/W2908030825","https://openalex.org/W2912118046","https://openalex.org/W2912233446","https://openalex.org/W2914170822","https://openalex.org/W2944572836","https://openalex.org/W2961103419","https://openalex.org/W2963487003","https://openalex.org/W2980657947","https://openalex.org/W2987879944","https://openalex.org/W3124858977","https://openalex.org/W4214524350","https://openalex.org/W4252018206","https://openalex.org/W6606685814","https://openalex.org/W6632615686","https://openalex.org/W6682371763","https://openalex.org/W6703309657","https://openalex.org/W6770105599"],"related_works":["https://openalex.org/W3184434457","https://openalex.org/W3044143673","https://openalex.org/W2598811422","https://openalex.org/W2608340371","https://openalex.org/W4390471405","https://openalex.org/W3088968074","https://openalex.org/W1509364254","https://openalex.org/W4382242859","https://openalex.org/W1603489068","https://openalex.org/W2478755184"],"abstract_inverted_index":{"The":[0,39,91,118],"involvement":[1],"application":[2,167],"and":[3,7,10,37,44,59,62,73,89,112,133,160,174],"use":[4],"of":[5,26,32,48,56,77,146,168],"crisis":[6,35,51,57,65,97,109,114,129,136],"emergency":[8],"management":[9,130],"communication":[11,36,52,66,98,110,137],"are":[12],"increasing":[13],"rapidly.":[14],"This":[15],"study":[16,40,119],"conducts":[17],"a":[18],"systematic":[19],"literature":[20],"review":[21,43],"to":[22,42,69],"identify":[23],"the":[24,30,46,54,63,71,83,95,102,124,144,147,165],"development":[25],"theoretical":[27,67],"models":[28,68],"in":[29,53],"area":[31],"social":[33,49,127,169,176],"media":[34,128,170,177],"management.":[38],"aims":[41],"analyse":[45],"relationship":[47],"media-based":[50],"context":[55],"informatics":[58],"its":[60],"taxonomy":[61],"related":[64],"derive":[70],"challenges":[72],"limitations.":[74],"A":[75],"total":[76],"207":[78],"articles":[79],"were":[80],"selected":[81],"for":[82,162,190],"evaluation":[84],"based":[85],"on":[86],"quality,":[87],"relevancy,":[88],"contribution.":[90],"findings":[92],"revealed":[93],"that":[94,150],"situational":[96],"theory":[99],"(SCCT)":[100],"is":[101,153],"most":[103],"dominant":[104],"theory,":[105],"followed":[106],"by":[107],"social-mediated":[108],"(SMCC)":[111],"integrated":[113],"mapping":[115],"(ICM)":[116],"models.":[117,142],"identified":[120],"theories":[121],"such":[122],"as":[123,140],"STREMII":[125],"model,":[126],"matrix/framework":[131],"(SMSMF),":[132],"an":[134,154],"interactive":[135],"model":[138],"(ICCM)":[139],"emerging":[141],"Moreover,":[143],"result":[145],"finding":[148],"shows":[149],"stakeholder":[151],"interaction":[152,178],"understudied":[155],"field,":[156],"while":[157],"information":[158],"reliability":[159],"processing":[161],"decision-making":[163],"purposes,":[164],"wider":[166],"sites,":[171],"privacy":[172],"issues,":[173],"how":[175],"can":[179],"improve":[180],"community":[181],"resilience":[182],"or":[183],"build":[184],"stakeholders":[185],"relationships":[186],"remain":[187],"suitable":[188],"topics":[189],"future":[191],"research.":[192]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":16},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":9}],"updated_date":"2026-07-02T09:51:11.867554","created_date":"2025-10-10T00:00:00"}
