{"id":"https://openalex.org/W2752431669","doi":"https://doi.org/10.1109/access.2017.2744263","title":"Mining Customer Preference in Physical Stores From Interaction Behavior","display_name":"Mining Customer Preference in Physical Stores From Interaction Behavior","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2752431669","doi":"https://doi.org/10.1109/access.2017.2744263","mag":"2752431669"},"language":"en","primary_location":{"id":"doi:10.1109/access.2017.2744263","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2017.2744263","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1109/access.2017.2744263","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100746030","display_name":"Yuanyi Chen","orcid":"https://orcid.org/0000-0003-4038-6983"},"institutions":[{"id":"https://openalex.org/I168879160","display_name":"Zhejiang University of Science and Technology","ror":"https://ror.org/05mx0wr29","country_code":"CN","type":"education","lineage":["https://openalex.org/I168879160"]},{"id":"https://openalex.org/I183067930","display_name":"Shanghai Jiao Tong University","ror":"https://ror.org/0220qvk04","country_code":"CN","type":"education","lineage":["https://openalex.org/I183067930"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yuanyi Chen","raw_affiliation_strings":["Department of Computer Science and Engineering, Shanghai Jiao Tong University, Shanghai, China","Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Shanghai Jiao Tong University, Shanghai, China","institution_ids":["https://openalex.org/I183067930"]},{"raw_affiliation_string":"Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China","institution_ids":["https://openalex.org/I168879160"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040337525","display_name":"Zengwei Zheng","orcid":"https://orcid.org/0000-0003-0386-6080"},"institutions":[{"id":"https://openalex.org/I168879160","display_name":"Zhejiang University of Science and Technology","ror":"https://ror.org/05mx0wr29","country_code":"CN","type":"education","lineage":["https://openalex.org/I168879160"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zengwei Zheng","raw_affiliation_strings":["Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China","institution_ids":["https://openalex.org/I168879160"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024028291","display_name":"Sinong Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I168879160","display_name":"Zhejiang University of Science and Technology","ror":"https://ror.org/05mx0wr29","country_code":"CN","type":"education","lineage":["https://openalex.org/I168879160"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Sinong Chen","raw_affiliation_strings":["Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China","institution_ids":["https://openalex.org/I168879160"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070657531","display_name":"Lin Sun","orcid":"https://orcid.org/0000-0003-2923-3281"},"institutions":[{"id":"https://openalex.org/I168879160","display_name":"Zhejiang University of Science and Technology","ror":"https://ror.org/05mx0wr29","country_code":"CN","type":"education","lineage":["https://openalex.org/I168879160"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lin Sun","raw_affiliation_strings":["Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China","institution_ids":["https://openalex.org/I168879160"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100443994","display_name":"Dan Chen","orcid":"https://orcid.org/0000-0002-1394-310X"},"institutions":[{"id":"https://openalex.org/I168879160","display_name":"Zhejiang University of Science and Technology","ror":"https://ror.org/05mx0wr29","country_code":"CN","type":"education","lineage":["https://openalex.org/I168879160"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Dan Chen","raw_affiliation_strings":["Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Technology, Zhejiang University City College, Hangzhou, China","institution_ids":["https://openalex.org/I168879160"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5100746030"],"corresponding_institution_ids":["https://openalex.org/I168879160","https://openalex.org/I183067930"],"apc_list":{"value":1850,"currency":"USD","value_usd":1850},"apc_paid":{"value":1850,"currency":"USD","value_usd":1850},"fwci":2.5855,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.91363977,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"5","issue":null,"first_page":"17436","last_page":"17449"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11980","display_name":"Human Mobility and Location-Based Analysis","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.8025916814804077},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6991053819656372},{"id":"https://openalex.org/keywords/database-transaction","display_name":"Database transaction","score":0.5697107315063477},{"id":"https://openalex.org/keywords/customer-intelligence","display_name":"Customer intelligence","score":0.4764136075973511},{"id":"https://openalex.org/keywords/consumer-behaviour","display_name":"Consumer behaviour","score":0.46357420086860657},{"id":"https://openalex.org/keywords/preference-learning","display_name":"Preference learning","score":0.4211188852787018},{"id":"https://openalex.org/keywords/customer-to-customer","display_name":"Customer to customer","score":0.41965654492378235},{"id":"https://openalex.org/keywords/transaction-data","display_name":"Transaction data","score":0.4144289493560791},{"id":"https://openalex.org/keywords/customer-retention","display_name":"Customer retention","score":0.3527056574821472},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.24165523052215576},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.23064684867858887},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2177763283252716},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.21238037943840027},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.07406839728355408}],"concepts":[{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.8025916814804077},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6991053819656372},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.5697107315063477},{"id":"https://openalex.org/C57660159","wikidata":"https://www.wikidata.org/wiki/Q5196460","display_name":"Customer intelligence","level":5,"score":0.4764136075973511},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.46357420086860657},{"id":"https://openalex.org/C181204326","wikidata":"https://www.wikidata.org/wiki/Q7239820","display_name":"Preference learning","level":3,"score":0.4211188852787018},{"id":"https://openalex.org/C63207073","wikidata":"https://www.wikidata.org/wiki/Q1076010","display_name":"Customer to customer","level":5,"score":0.41965654492378235},{"id":"https://openalex.org/C127722929","wikidata":"https://www.wikidata.org/wiki/Q7833714","display_name":"Transaction data","level":3,"score":0.4144289493560791},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.3527056574821472},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.24165523052215576},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.23064684867858887},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2177763283252716},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.21238037943840027},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.07406839728355408},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/access.2017.2744263","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2017.2744263","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:f64445cf87a04691b7c701f187e3ecc0","is_oa":true,"landing_page_url":"https://doaj.org/article/f64445cf87a04691b7c701f187e3ecc0","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Access, Vol 5, Pp 17436-17449 (2017)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1109/access.2017.2744263","is_oa":true,"landing_page_url":"https://doi.org/10.1109/access.2017.2744263","pdf_url":null,"source":{"id":"https://openalex.org/S2485537415","display_name":"IEEE Access","issn_l":"2169-3536","issn":["2169-3536"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Access","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities","score":0.6200000047683716}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W85772197","https://openalex.org/W143476799","https://openalex.org/W1584311988","https://openalex.org/W1968747446","https://openalex.org/W1970849344","https://openalex.org/W1970873546","https://openalex.org/W1976094288","https://openalex.org/W1977593555","https://openalex.org/W1980884867","https://openalex.org/W2004585457","https://openalex.org/W2011228357","https://openalex.org/W2014783440","https://openalex.org/W2019857905","https://openalex.org/W2024892352","https://openalex.org/W2034528422","https://openalex.org/W2039896435","https://openalex.org/W2056437387","https://openalex.org/W2059512573","https://openalex.org/W2063963941","https://openalex.org/W2066365352","https://openalex.org/W2073013176","https://openalex.org/W2073021764","https://openalex.org/W2092862305","https://openalex.org/W2094527347","https://openalex.org/W2100751153","https://openalex.org/W2107310183","https://openalex.org/W2109242993","https://openalex.org/W2116620081","https://openalex.org/W2119230255","https://openalex.org/W2122516730","https://openalex.org/W2140744341","https://openalex.org/W2141682041","https://openalex.org/W2152208379","https://openalex.org/W2166293769","https://openalex.org/W2248044446","https://openalex.org/W2341222546","https://openalex.org/W2572348703","https://openalex.org/W2760075816","https://openalex.org/W6676312839","https://openalex.org/W6690988704","https://openalex.org/W6744784496"],"related_works":["https://openalex.org/W1973295013","https://openalex.org/W2124748206","https://openalex.org/W1561149111","https://openalex.org/W2385901836","https://openalex.org/W3013184534","https://openalex.org/W3017474797","https://openalex.org/W1971902502","https://openalex.org/W3017160372","https://openalex.org/W577112707","https://openalex.org/W392435464"],"abstract_inverted_index":{"An":[0],"improved":[1],"understanding":[2],"of":[3,82,139],"customer":[4,19,40,57,69,100,157],"preference":[5,20,70,101],"is":[6],"crucial":[7],"for":[8,92,149],"successful":[9],"business":[10],"in":[11,71,145],"physical":[12,31,72,93],"stores.":[13],"Online":[14],"stores":[15,73,94,148],"are":[16,51,118],"capable":[17],"learning":[18],"from":[21,45,74,129],"the":[22,80,83,98,137,140],"click":[23],"logs":[24],"and":[25,48,102],"transaction":[26],"records,":[27],"while":[28],"retailers":[29,154],"with":[30],"store":[32],"still":[33],"lack":[34],"effective":[35],"methods":[36],"to":[37,55,67],"in-depth":[38],"understand":[39,156],"preference.":[41,58,158],"Fortunately,":[42],"user-generated":[43],"data":[44,115],"mobile":[46],"devices":[47],"social":[49],"media":[50],"providing":[52],"rich":[53],"information":[54],"uncover":[56],"In":[59],"this":[60],"paper,":[61],"we":[62,86],"present":[63],"a":[64,88,108],"novel":[65],"approach":[66],"mine":[68],"their":[75],"interaction":[76],"behaviors.":[77],"To":[78],"demonstrate":[79],"utility":[81],"proposed":[84,141],"model,":[85],"conduct":[87],"store-type":[89],"recommendation":[90],"model":[91,142],"by":[95,120],"jointly":[96],"considering":[97],"learned":[99],"temporal":[103],"influence.":[104],"We":[105],"have":[106],"performed":[107],"comprehensive":[109],"experiment":[110],"evaluation":[111],"on":[112],"two":[113,130],"real-world":[114],"sets,":[116],"which":[117],"collected":[119],"more":[121],"than":[122],"120":[123],"000":[124],"customers":[125],"during":[126],"12":[127],"months":[128],"urban":[131],"shopping":[132],"malls.":[133],"Experimental":[134],"results":[135],"show":[136],"superiority":[138],"not":[143],"only":[144],"recommending":[146],"interesting":[147],"customer,":[150],"but":[151],"also":[152],"help":[153],"better":[155]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}