{"id":"https://openalex.org/W2526093997","doi":"https://doi.org/10.1108/jkm-11-2015-0443","title":"Understanding knowledge creation in the context of knowledge-intensive business processes","display_name":"Understanding knowledge creation in the context of knowledge-intensive business processes","publication_year":2016,"publication_date":"2016-09-12","ids":{"openalex":"https://openalex.org/W2526093997","doi":"https://doi.org/10.1108/jkm-11-2015-0443","mag":"2526093997"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-11-2015-0443","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-11-2015-0443","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014862316","display_name":"Todd A. Little","orcid":null},"institutions":[{"id":"https://openalex.org/I179114263","display_name":"Simpson College","ror":"https://ror.org/04jjn8965","country_code":"US","type":"education","lineage":["https://openalex.org/I179114263"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Todd A. Little","raw_affiliation_strings":["Department of Computer Science, Simpson College, Indianola, Iowa, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Simpson College, Indianola, Iowa, USA","institution_ids":["https://openalex.org/I179114263"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5085555688","display_name":"Amit V. Deokar","orcid":"https://orcid.org/0000-0002-4869-9872"},"institutions":[{"id":"https://openalex.org/I133738476","display_name":"University of Massachusetts Lowell","ror":"https://ror.org/03hamhx47","country_code":"US","type":"education","lineage":["https://openalex.org/I133738476"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Amit V. Deokar","raw_affiliation_strings":["Robert J. Manning School of Business, University of Massachusetts Lowell, Massachusetts, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Robert J. Manning School of Business, University of Massachusetts Lowell, Massachusetts, USA","institution_ids":["https://openalex.org/I133738476"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":9.2971,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.97301974,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"20","issue":"5","first_page":"858","last_page":"879"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9829000234603882,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.7948374152183533},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6448416709899902},{"id":"https://openalex.org/keywords/phenomenon","display_name":"Phenomenon","score":0.6366562843322754},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5958152413368225},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5830827951431274},{"id":"https://openalex.org/keywords/knowledge-value-chain","display_name":"Knowledge value chain","score":0.5377988815307617},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4981050491333008},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.43738603591918945},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4143463373184204},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3771091103553772},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"Organizational learning","score":0.3549940586090088},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3012399971485138},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.1906801462173462},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.16057685017585754},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.1241779625415802},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.11013627052307129},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.09013321995735168}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.7948374152183533},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6448416709899902},{"id":"https://openalex.org/C50335755","wikidata":"https://www.wikidata.org/wiki/Q483247","display_name":"Phenomenon","level":2,"score":0.6366562843322754},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5958152413368225},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5830827951431274},{"id":"https://openalex.org/C191628500","wikidata":"https://www.wikidata.org/wiki/Q6423404","display_name":"Knowledge value chain","level":3,"score":0.5377988815307617},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4981050491333008},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.43738603591918945},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4143463373184204},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3771091103553772},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.3549940586090088},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3012399971485138},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.1906801462173462},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.16057685017585754},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1241779625415802},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11013627052307129},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.09013321995735168},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jkm-11-2015-0443","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-11-2015-0443","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W106737688","https://openalex.org/W184127134","https://openalex.org/W249215726","https://openalex.org/W1482707767","https://openalex.org/W1495419098","https://openalex.org/W1506150625","https://openalex.org/W1541661324","https://openalex.org/W1543218477","https://openalex.org/W1560604601","https://openalex.org/W1591737262","https://openalex.org/W1688676116","https://openalex.org/W1968405262","https://openalex.org/W1977125302","https://openalex.org/W1980044330","https://openalex.org/W1981694327","https://openalex.org/W1991736429","https://openalex.org/W1992430289","https://openalex.org/W1993418651","https://openalex.org/W1998271713","https://openalex.org/W2015975103","https://openalex.org/W2023068748","https://openalex.org/W2050036882","https://openalex.org/W2059828255","https://openalex.org/W2081951512","https://openalex.org/W2092088679","https://openalex.org/W2095659828","https://openalex.org/W2097763228","https://openalex.org/W2098118776","https://openalex.org/W2099941344","https://openalex.org/W2101077008","https://openalex.org/W2102037164","https://openalex.org/W2104645931","https://openalex.org/W2108812852","https://openalex.org/W2109790227","https://openalex.org/W2113341877","https://openalex.org/W2119663454","https://openalex.org/W2134590908","https://openalex.org/W2143518083","https://openalex.org/W2144045093","https://openalex.org/W2147226379","https://openalex.org/W2150587481","https://openalex.org/W2156646699","https://openalex.org/W2156665851","https://openalex.org/W2158310699","https://openalex.org/W2158321452","https://openalex.org/W2159893286","https://openalex.org/W2165626527","https://openalex.org/W2168362558","https://openalex.org/W2171666182","https://openalex.org/W2217500903","https://openalex.org/W2325183277","https://openalex.org/W3121175530","https://openalex.org/W3121490540","https://openalex.org/W3122197352","https://openalex.org/W4248243712"],"related_works":["https://openalex.org/W2103448668","https://openalex.org/W2997491296","https://openalex.org/W2610698398","https://openalex.org/W2144661394","https://openalex.org/W2109606664","https://openalex.org/W2350520253","https://openalex.org/W2009248191","https://openalex.org/W2081797436","https://openalex.org/W2887412303","https://openalex.org/W2491123162"],"abstract_inverted_index":{"Purpose":[0],"This":[1,29],"paper":[2,145],"aims":[3],"to":[4,18,36,83,92,113,121,161],"investigate":[5],"knowledge":[6,54,138,164],"creation":[7,55,139,165],"in":[8,56,140,167],"the":[9,20,57,65,81,87,101,104,110,119,123,147,151,157],"context":[10,58,152],"of":[11,48,59,67,100,126,153],"knowledge-intensive":[12,73],"business":[13],"processes":[14],"(KIBPs)":[15],"and":[16,22,95,155],"seeks":[17],"identify":[19],"challenges":[21],"opportunities":[23],"associated":[24],"with":[25,86],"this":[26,144,168],"phenomenon.":[27],"Design/methodology/approach":[28],"study":[30],"used":[31],"a":[32,38,97,141],"grounded":[33],"theory":[34],"approach":[35],"develop":[37,89],"framework":[39],"based":[40],"on":[41,80,118],"30":[42],"interviews":[43],"across":[44],"three":[45],"different":[46],"types":[47],"organizations.":[49],"Findings":[50],"The":[51],"findings":[52],"argue":[53],"KIBP":[60,94,102],"is":[61],"negatively":[62],"influenced":[63],"by":[64],"lack":[66],"support":[68],"for":[69,159],"process-competency":[70,77],"requirements":[71,78],"within":[72,103,130,150],"(KI)":[74],"processes.":[75],"These":[76],"center":[79],"ability":[82],"effectively":[84],"engage":[85],"process,":[88],"reasoning":[90],"skills":[91],"handle":[93],"gain":[96],"higher-level":[98],"perspective":[99],"organization.":[105],"Practical":[106],"implications":[107],"For":[108],"practitioners,":[109],"opportunity":[111],"exists":[112],"explore":[114,137],"their":[115,131,163],"organizational":[116],"influences":[117],"process-competencies":[120],"reduce":[122],"negative":[124],"impact":[125],"any":[127],"gaps":[128],"identified":[129],"KIBPs.":[132],"Originality/value":[133],"Although":[134],"previous":[135],"studies":[136],"broad":[142],"sense,":[143],"examines":[146],"phenomenon":[148],"specifically":[149],"KIBPs":[154],"analyze":[156],"potential":[158],"organizations":[160],"enhance":[162],"initiatives":[166],"context.":[169]},"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":13},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":9},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":3}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}