{"id":"https://openalex.org/W1575990047","doi":"https://doi.org/10.1108/prog-12-2013-0067","title":"A strategic framework for good governance through e-governance optimization","display_name":"A strategic framework for good governance through e-governance optimization","publication_year":2015,"publication_date":"2015-03-26","ids":{"openalex":"https://openalex.org/W1575990047","doi":"https://doi.org/10.1108/prog-12-2013-0067","mag":"1575990047"},"language":"en","primary_location":{"id":"doi:10.1108/prog-12-2013-0067","is_oa":false,"landing_page_url":"https://doi.org/10.1108/prog-12-2013-0067","pdf_url":null,"source":{"id":"https://openalex.org/S152623109","display_name":"Program electronic library and information systems","issn_l":"0033-0337","issn":["0033-0337","1758-7301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Program","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014517681","display_name":"Nirmaljeet Singh Kalsi","orcid":null},"institutions":[{"id":"https://openalex.org/I2799351866","display_name":"Government of India","ror":"https://ror.org/036h6g940","country_code":"IN","type":"government","lineage":["https://openalex.org/I2799351866"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Nirmaljeet Singh Kalsi","raw_affiliation_strings":["Joint Secretary (CS), Ministry of Home Affairs, Government of India, New Delhi, India","(Joint Secretary (CS), Ministry of Home Affairs, Government of India, New Delhi, India)"],"affiliations":[{"raw_affiliation_string":"Joint Secretary (CS), Ministry of Home Affairs, Government of India, New Delhi, India","institution_ids":["https://openalex.org/I2799351866"]},{"raw_affiliation_string":"(Joint Secretary (CS), Ministry of Home Affairs, Government of India, New Delhi, India)","institution_ids":["https://openalex.org/I2799351866"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072339191","display_name":"Ravi Kiran","orcid":"https://orcid.org/0000-0003-2434-9103"},"institutions":[{"id":"https://openalex.org/I162030827","display_name":"Thapar Institute of Engineering & Technology","ror":"https://ror.org/00wdq3744","country_code":"IN","type":"education","lineage":["https://openalex.org/I162030827"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Ravi Kiran","raw_affiliation_strings":["School of Humanities and Social Sciences, Thapar University, Patiala, India"],"affiliations":[{"raw_affiliation_string":"School of Humanities and Social Sciences, Thapar University, Patiala, India","institution_ids":["https://openalex.org/I162030827"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5014517681"],"corresponding_institution_ids":["https://openalex.org/I2799351866"],"apc_list":null,"apc_paid":null,"fwci":19.1146,"has_fulltext":false,"cited_by_count":38,"citation_normalized_percentile":{"value":0.98788551,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"49","issue":"2","first_page":"170","last_page":"204"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9869999885559082,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9804999828338623,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.7208589911460876},{"id":"https://openalex.org/keywords/good-governance","display_name":"Good governance","score":0.6307995319366455},{"id":"https://openalex.org/keywords/e-governance","display_name":"E-governance","score":0.618287205696106},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.5736119151115417},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5466265678405762},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5329967737197876},{"id":"https://openalex.org/keywords/project-governance","display_name":"Project governance","score":0.5257440805435181},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4513213038444519},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.4447091221809387},{"id":"https://openalex.org/keywords/descriptive-statistics","display_name":"Descriptive statistics","score":0.4353894591331482},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3910486698150635},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.19077670574188232},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.1433716118335724}],"concepts":[{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.7208589911460876},{"id":"https://openalex.org/C2780526558","wikidata":"https://www.wikidata.org/wiki/Q1345314","display_name":"Good governance","level":3,"score":0.6307995319366455},{"id":"https://openalex.org/C2775975177","wikidata":"https://www.wikidata.org/wiki/Q15118772","display_name":"E-governance","level":3,"score":0.618287205696106},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.5736119151115417},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5466265678405762},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5329967737197876},{"id":"https://openalex.org/C140423589","wikidata":"https://www.wikidata.org/wiki/Q7249406","display_name":"Project governance","level":3,"score":0.5257440805435181},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4513213038444519},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.4447091221809387},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.4353894591331482},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3910486698150635},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19077670574188232},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.1433716118335724},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/prog-12-2013-0067","is_oa":false,"landing_page_url":"https://doi.org/10.1108/prog-12-2013-0067","pdf_url":null,"source":{"id":"https://openalex.org/S152623109","display_name":"Program electronic library and information systems","issn_l":"0033-0337","issn":["0033-0337","1758-7301"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Program","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W163791779","https://openalex.org/W1527174924","https://openalex.org/W1542749671","https://openalex.org/W1551861091","https://openalex.org/W1598563384","https://openalex.org/W1932239841","https://openalex.org/W1968394405","https://openalex.org/W2006633854","https://openalex.org/W2013476378","https://openalex.org/W2037750322","https://openalex.org/W2048494487","https://openalex.org/W2059658176","https://openalex.org/W2066013707","https://openalex.org/W2082422522","https://openalex.org/W2093443891","https://openalex.org/W2108419574","https://openalex.org/W2111952352","https://openalex.org/W2117812082","https://openalex.org/W2120499366","https://openalex.org/W2138145055","https://openalex.org/W2149686728","https://openalex.org/W2151790077","https://openalex.org/W2156441647","https://openalex.org/W2166179287","https://openalex.org/W2231198717","https://openalex.org/W2277589208","https://openalex.org/W2789883825","https://openalex.org/W2995477481","https://openalex.org/W3005470532","https://openalex.org/W3005508130","https://openalex.org/W3012800757","https://openalex.org/W4231029696","https://openalex.org/W4289813967","https://openalex.org/W6606673208","https://openalex.org/W6633342211","https://openalex.org/W6800219143"],"related_works":["https://openalex.org/W4255056576","https://openalex.org/W2998631463","https://openalex.org/W4312216630","https://openalex.org/W4321600809","https://openalex.org/W4362508873","https://openalex.org/W2379030851","https://openalex.org/W1964232698","https://openalex.org/W3124218717","https://openalex.org/W2009430761","https://openalex.org/W2562914710"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,108,178,301],"The":[2,34,109,140,179,192,302,366],"purpose":[3],"of":[4,28,31,50,63,93,97,101,122,161,207,257,266,274,287,295,310,353,380],"this":[5],"paper":[6],"is":[7,86],"to":[8,10,25,151,172,188,215,225,332,349,391],"attempt":[9],"find":[11],"out":[12],"whether":[13],"the":[14,26,29,37,57,61,69,94,119,133,153,159,165,182,189,205,226,230,255,259,264,275,279,285,293,317,328,340,351,354],"new":[15,325],"information":[16,208],"and":[17,47,56,105,130,148,209,213,223,248,272,290,335,359,383],"communication":[18,210],"technologies":[19],"can":[20],"make":[21],"a":[22,42,74,87,112,307],"significant":[23],"contribution":[24],"achievement":[27],"objective":[30],"good":[32,54,79,115,127,157,170,183,314,364,385],"governance.":[33,365],"study":[35,110,141,180,193,304,367],"identifies":[36],"factors":[38,155,185,220,262,375],"responsible":[39],"for":[40,45,52,78,114,156,242,263,327,343,376],"creating":[41],"conducive":[43],"environment":[44],"effective":[46],"successful":[48],"implementation":[49,62],"e-governance":[51,217,267],"achieving":[53],"governance":[55,65,80,116,131,171,184,315,341,386],"possible":[58],"barriers":[59],"in":[60,81,83,99,132,200,204,228,251,278,284,316,338,387],"e":[64],"applications.":[66],"Based":[67],"on":[68,313,373],"comprehensive":[70],"analysis":[71,150],"it":[72],"proposes":[73],"strategic":[75],"policy":[76,166,370],"framework":[77,113],"Punjab":[82,85,201],"India.":[84,392],"developed":[88],"state":[89],"ranked":[90],"amongst":[91,297],"some":[92],"top":[95],"states":[96],"India":[98],"terms":[100],"per":[102],"capita":[103],"income":[104],"infrastructure.":[106],"Design/methodology/approach":[107],"designs":[111],"by":[117,282],"getting":[118,229],"shared":[120,190,308],"vision":[121,309],"all":[123,311],"stakeholders":[124,312],"about":[125,292],"providing":[126],"quality":[128],"administration":[129],"Indian":[134,198,318],"context":[135],"through":[136,175],"\u201cParticipatory":[137],"Stakeholder":[138],"Assessment\u201d.":[139],"uses":[142],"descriptive":[143],"statistics,":[144],"perception":[145],"gap,":[146],"ANOVA":[147],"factor":[149],"identify":[152],"key":[154],"governance,":[158],"priorities":[160,358],"public":[162,246],"regarding":[163,169],"e-services,":[164],"makers\u2019":[167],"perspectives":[168],"be":[173],"achieved":[174],"e-governance.":[176],"Findings":[177],"captures":[181],"mainly":[186],"contributing":[187],"vision.":[191],"further":[194],"highlights":[195],"that":[196],"most":[197,260],"citizens":[199,227,258],"today":[202],"believe":[203],"power":[206],"technology":[211],"(ICT)":[212],"want":[214],"access":[216],"services.":[218],"Major":[219],"causing":[221],"pain":[222],"harassment":[224],"services":[231,268,382],"from":[232],"various":[233],"government":[234,252,288],"departments":[235],"include:":[236],"unreasonable":[237],"delay,":[238],"multiple":[239],"visits":[240],"even":[241],"small":[243],"services;":[244],"poor":[245],"infrastructure":[247],"its":[249],"maintenance":[250],"offices.":[253],"In":[254],"understanding":[256],"important":[261],"success":[265],"are:":[269],"overall":[270],"convenience":[271],"experience":[273],"citizens;":[276],"reduction":[277],"corruption":[280],"levels":[281],"improvement":[283],"transparency":[286],"functioning":[289],"awareness":[291],"availability":[294],"service":[296],"general":[298],"masses.":[299],"Originality/value":[300],"present":[303],"has":[305,321],"evolved":[306],"context.":[319],"It":[320],"opened":[322],"up":[323],"many":[324],"possibilities":[326],"governments,":[329],"not":[330],"only":[331],"use":[333],"ICTs":[334],"help":[336,348,369],"them":[337],"prioritizing":[339],"areas":[342],"focused":[344],"attention,":[345],"but":[346],"also":[347],"understand":[350],"mindset":[352],"modern":[355],"citizenry,":[356],"their":[357],"what":[360],"they":[361],"consider":[362],"as":[363],"will":[368],"makers":[371],"focus":[372],"these":[374],"enhancing":[377],"speedy":[378],"delivery":[379],"prioritized":[381],"promote":[384],"developing":[388],"countries":[389],"similar":[390]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
