{"id":"https://openalex.org/W3026314422","doi":"https://doi.org/10.1108/oir-10-2018-0304","title":"What about \u201cU\u201d? The influence of positive online consumer reviews on the individual's perception of consumption benefits","display_name":"What about \u201cU\u201d? The influence of positive online consumer reviews on the individual's perception of consumption benefits","publication_year":2020,"publication_date":"2020-05-20","ids":{"openalex":"https://openalex.org/W3026314422","doi":"https://doi.org/10.1108/oir-10-2018-0304","mag":"3026314422"},"language":"en","primary_location":{"id":"doi:10.1108/oir-10-2018-0304","is_oa":false,"landing_page_url":"https://doi.org/10.1108/oir-10-2018-0304","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034482324","display_name":"Blanca Hern\u00e1ndez Ortega","orcid":"https://orcid.org/0000-0003-0752-3202"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Blanca Hernandez-Ortega","raw_affiliation_strings":["Department of Marketing and Business Studies, University of Zaragoza, Zaragoza, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Marketing and Business Studies, University of Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5034482324"],"corresponding_institution_ids":["https://openalex.org/I255234318"],"apc_list":null,"apc_paid":null,"fwci":1.3951,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.87162919,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"44","issue":"4","first_page":"863","last_page":"885"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12214","display_name":"Media Influence and Health","score":0.9904000163078308,"subfield":{"id":"https://openalex.org/subfields/1208","display_name":"Literature and Literary Theory"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.652335524559021},{"id":"https://openalex.org/keywords/valence","display_name":"Valence (chemistry)","score":0.644213080406189},{"id":"https://openalex.org/keywords/consumption","display_name":"Consumption (sociology)","score":0.5908485651016235},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5506883263587952},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.47153836488723755},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.372364342212677},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.33214664459228516},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3268689811229706},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.23850947618484497}],"concepts":[{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.652335524559021},{"id":"https://openalex.org/C168900304","wikidata":"https://www.wikidata.org/wiki/Q171407","display_name":"Valence (chemistry)","level":2,"score":0.644213080406189},{"id":"https://openalex.org/C30772137","wikidata":"https://www.wikidata.org/wiki/Q5164762","display_name":"Consumption (sociology)","level":2,"score":0.5908485651016235},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5506883263587952},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.47153836488723755},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.372364342212677},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.33214664459228516},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3268689811229706},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.23850947618484497},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/oir-10-2018-0304","is_oa":false,"landing_page_url":"https://doi.org/10.1108/oir-10-2018-0304","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":78,"referenced_works":["https://openalex.org/W45497666","https://openalex.org/W195488075","https://openalex.org/W998499328","https://openalex.org/W1544629378","https://openalex.org/W1589086320","https://openalex.org/W1799410249","https://openalex.org/W1965145950","https://openalex.org/W1982425106","https://openalex.org/W1983225075","https://openalex.org/W1984153006","https://openalex.org/W1987253013","https://openalex.org/W1991622328","https://openalex.org/W1998999005","https://openalex.org/W2002456134","https://openalex.org/W2003119551","https://openalex.org/W2009054933","https://openalex.org/W2010137003","https://openalex.org/W2016167188","https://openalex.org/W2018105737","https://openalex.org/W2022518407","https://openalex.org/W2028184439","https://openalex.org/W2029671566","https://openalex.org/W2031506686","https://openalex.org/W2032383841","https://openalex.org/W2039667760","https://openalex.org/W2046828035","https://openalex.org/W2051473243","https://openalex.org/W2058124215","https://openalex.org/W2067200586","https://openalex.org/W2068265912","https://openalex.org/W2074287432","https://openalex.org/W2085756167","https://openalex.org/W2086069532","https://openalex.org/W2093250527","https://openalex.org/W2096397255","https://openalex.org/W2103172353","https://openalex.org/W2108334011","https://openalex.org/W2110506823","https://openalex.org/W2113717756","https://openalex.org/W2117260320","https://openalex.org/W2119233164","https://openalex.org/W2120498235","https://openalex.org/W2121779059","https://openalex.org/W2127233876","https://openalex.org/W2134325158","https://openalex.org/W2136653428","https://openalex.org/W2136907841","https://openalex.org/W2146031753","https://openalex.org/W2151219384","https://openalex.org/W2156458696","https://openalex.org/W2157300266","https://openalex.org/W2158809862","https://openalex.org/W2162049818","https://openalex.org/W2165329552","https://openalex.org/W2171140573","https://openalex.org/W2178002576","https://openalex.org/W2228664849","https://openalex.org/W2238551894","https://openalex.org/W2314000390","https://openalex.org/W2322174668","https://openalex.org/W2333954233","https://openalex.org/W2337060246","https://openalex.org/W2347141725","https://openalex.org/W2462817329","https://openalex.org/W2494590907","https://openalex.org/W2509365102","https://openalex.org/W2509632655","https://openalex.org/W2520483883","https://openalex.org/W2527882685","https://openalex.org/W2758479017","https://openalex.org/W2792097547","https://openalex.org/W2885031085","https://openalex.org/W2890196471","https://openalex.org/W2915233145","https://openalex.org/W3122355477","https://openalex.org/W3125672425","https://openalex.org/W3125863232","https://openalex.org/W3141714916"],"related_works":["https://openalex.org/W2041415459","https://openalex.org/W2593155302","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"This":[1,177],"study":[2,59,178,218,238],"examines":[3],"the":[4,7,18,35,39,48,51,55,67,78,82,95,105,124,130,181,197,202,208,213,216,246,253],"influence":[5,125,183,193,254],"that":[6,20,45,123,191,205,220],"positive":[8,68,74,127,157,174,185],"valence":[9,69],"intensity":[10,70],"of":[11,71,113,126,133,184,201,215,255],"online":[12],"consumer":[13,83],"reviews":[14],"(OCRs)":[15],"has":[16],"on":[17,33,91,129,187],"benefits":[19,135,204],"individuals":[21,228],"perceive":[22],"they":[23],"have":[24],"derived":[25],"from":[26,226],"consumption.":[27,235],"A":[28,111],"distinction":[29],"is":[30,60],"made":[31],"based":[32],"whether":[34,47],"performance":[36,79,143,151,162,172],"obtained":[37,80],"during":[38,234],"consumption":[40,134,203],"was":[41],"high":[42,150],"or":[43],"low,":[44],"is,":[46],"product/service":[49],"met":[50],"objectives":[52],"set":[53],"by":[54,81,161,171],"consumer.":[56],"Design/methodology/approach":[57],"The":[58,87,120],"a":[61],"between-subjects":[62],"experiment":[63],"with":[64,252],"two":[65],"manipulations:":[66],"OCRs":[72,128,158,169,186,221],"(highly":[73],"vs":[75,85],"neutral-indifferent)":[76],"and":[77,104,147,189,232,241],"(high":[84],"low).":[86],"manipulations":[88],"were":[89,117],"measured":[90],"11-point":[92],"Likert-type":[93],"scales,":[94],"lowest":[96],"perception":[97,132,200],"being":[98],"scored":[99],"at":[100,107],"0":[101],"(strongly":[102,109],"disagree)":[103],"highest":[106],"10":[108],"agree).":[110],"total":[112],"249":[114],"useable":[115],"questionnaires":[116],"returned.":[118],"Findings":[119],"results":[121,214],"demonstrated":[122],"consumer's":[131],"follows":[136],"concave":[137],"curvilinear":[138],"functional":[139,249],"forms":[140,250],"for":[141,149,196],"low":[142],"(inverted":[144],"U-":[145,153,247],"shaped)":[146],"convex":[148],"(":[152],"shaped).":[154],"Thus,":[155],"highly":[156],"not":[159],"corroborated":[160],"lead":[163],"to":[164,244],"negative":[165],"perceptions,":[166],"whereas":[167],"neutral-indifferent":[168],"verified":[170],"create":[173],"perceptions.":[175],"Originality/value":[176],"goes":[179],"beyond":[180],"immediate":[182],"purchases":[188],"argues":[190],"their":[192],"remains":[194],"important":[195,223],"individual's":[198],"final":[199],"she/he,":[206],"in":[207],"event,":[209],"received.":[210],"In":[211],"addition,":[212],"present":[217],"show":[219],"are":[222],"reference":[224],"points":[225],"which":[227],"make":[229],"social":[230],"judgments":[231],"comparisons":[233],"Finally,":[236],"this":[237],"provides":[239],"theoretical":[240],"empirical":[242],"support":[243],"explain":[245],"shaped":[248],"associated":[251],"OCRs.":[256]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}