{"id":"https://openalex.org/W2163450035","doi":"https://doi.org/10.1108/oir-08-2011-0144","title":"A study of the continuous usage intention of social software in the context of instant messaging","display_name":"A study of the continuous usage intention of social software in the context of instant messaging","publication_year":2013,"publication_date":"2013-09-23","ids":{"openalex":"https://openalex.org/W2163450035","doi":"https://doi.org/10.1108/oir-08-2011-0144","mag":"2163450035"},"language":"en","primary_location":{"id":"doi:10.1108/oir-08-2011-0144","is_oa":false,"landing_page_url":"https://doi.org/10.1108/oir-08-2011-0144","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014543411","display_name":"Jinwon Hong","orcid":"https://orcid.org/0000-0002-7446-185X"},"institutions":[{"id":"https://openalex.org/I191879574","display_name":"Inha University","ror":"https://ror.org/01easw929","country_code":"KR","type":"education","lineage":["https://openalex.org/I191879574"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Jinwon Hong","raw_affiliation_strings":["Inha University, Incheon, Republic of Korea","Inha University; Incheon Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Inha University, Incheon, Republic of Korea","institution_ids":["https://openalex.org/I191879574"]},{"raw_affiliation_string":"Inha University; Incheon Republic of Korea","institution_ids":["https://openalex.org/I191879574"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085371578","display_name":"One-Ki Lee","orcid":null},"institutions":[{"id":"https://openalex.org/I33434090","display_name":"University of Massachusetts Boston","ror":"https://ror.org/04ydmy275","country_code":"US","type":"education","lineage":["https://openalex.org/I33434090"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"One-Ki (Daniel) Lee","raw_affiliation_strings":["University of Massachusetts Boston, Boston, Massachusetts, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Massachusetts Boston, Boston, Massachusetts, USA","institution_ids":["https://openalex.org/I33434090"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084545856","display_name":"Woojong Suh","orcid":"https://orcid.org/0000-0002-3448-7465"},"institutions":[{"id":"https://openalex.org/I191879574","display_name":"Inha University","ror":"https://ror.org/01easw929","country_code":"KR","type":"education","lineage":["https://openalex.org/I191879574"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Woojong Suh","raw_affiliation_strings":["Inha University, Incheon, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Inha University, Incheon, Republic of Korea","institution_ids":["https://openalex.org/I191879574"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5014543411"],"corresponding_institution_ids":["https://openalex.org/I191879574"],"apc_list":null,"apc_paid":null,"fwci":3.3423,"has_fulltext":false,"cited_by_count":43,"citation_normalized_percentile":{"value":0.9389914,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"37","issue":"5","first_page":"692","last_page":"710"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-software","display_name":"Social software","score":0.5421288013458252},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5180466175079346},{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.49337950348854065},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4872523844242096},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.48173239827156067},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.48044583201408386},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4802675247192383},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4798445403575897},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.45097464323043823},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.43762728571891785},{"id":"https://openalex.org/keywords/social-influence","display_name":"Social influence","score":0.43628451228141785},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3417080044746399},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2679445147514343},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2399434745311737}],"concepts":[{"id":"https://openalex.org/C2777381677","wikidata":"https://www.wikidata.org/wiki/Q615985","display_name":"Social software","level":2,"score":0.5421288013458252},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5180466175079346},{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.49337950348854065},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4872523844242096},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.48173239827156067},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.48044583201408386},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4802675247192383},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4798445403575897},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.45097464323043823},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.43762728571891785},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.43628451228141785},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3417080044746399},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2679445147514343},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2399434745311737},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/oir-08-2011-0144","is_oa":false,"landing_page_url":"https://doi.org/10.1108/oir-08-2011-0144","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W19084601","https://openalex.org/W102485627","https://openalex.org/W955758414","https://openalex.org/W1485916023","https://openalex.org/W1514941560","https://openalex.org/W1545970977","https://openalex.org/W1580022002","https://openalex.org/W1607210182","https://openalex.org/W1774460361","https://openalex.org/W1984743820","https://openalex.org/W1986269526","https://openalex.org/W1987258130","https://openalex.org/W1990513740","https://openalex.org/W1990599378","https://openalex.org/W2005775773","https://openalex.org/W2011457410","https://openalex.org/W2013304147","https://openalex.org/W2021662554","https://openalex.org/W2029219581","https://openalex.org/W2031958384","https://openalex.org/W2038850565","https://openalex.org/W2041252002","https://openalex.org/W2044400038","https://openalex.org/W2047761734","https://openalex.org/W2051334416","https://openalex.org/W2053934695","https://openalex.org/W2064818957","https://openalex.org/W2066341972","https://openalex.org/W2095483958","https://openalex.org/W2098685541","https://openalex.org/W2100804614","https://openalex.org/W2106763500","https://openalex.org/W2111145310","https://openalex.org/W2122396154","https://openalex.org/W2129371627","https://openalex.org/W2134909766","https://openalex.org/W2137465366","https://openalex.org/W2156256477","https://openalex.org/W2171422629","https://openalex.org/W2264067869","https://openalex.org/W2296638537","https://openalex.org/W2325271514","https://openalex.org/W2334308026","https://openalex.org/W2398326180","https://openalex.org/W2492216147","https://openalex.org/W2581318597","https://openalex.org/W2759927742","https://openalex.org/W2790110290","https://openalex.org/W2888190061","https://openalex.org/W2993356566","https://openalex.org/W3121613968","https://openalex.org/W3122877168","https://openalex.org/W4235678817","https://openalex.org/W4251029006","https://openalex.org/W4254019959","https://openalex.org/W4285719527","https://openalex.org/W6676748851","https://openalex.org/W6732422774"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W1980714815","https://openalex.org/W3126095231","https://openalex.org/W3133630643","https://openalex.org/W608490485","https://openalex.org/W2481729736","https://openalex.org/W2022142450","https://openalex.org/W2778774176"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,50,113,159,190],"As":[2],"social":[3,9,22,40,55,70,86,124,165,173,179,201,238,243],"networking":[4],"is":[5,28],"becoming":[6],"more":[7],"popular,":[8],"software":[10,23,166,202],"has":[11],"achieved":[12],"an":[13,169],"important":[14],"position":[15],"in":[16,88,199],"the":[17,66,101,192,204,227,237],"internet":[18],"business":[19],"industry.":[20],"For":[21],"to":[24,30,45,90,171,186,215],"be":[25],"successful,":[26],"it":[27],"crucial":[29],"understand":[31],"how":[32],"users":[33],"form":[34],"their":[35,91,187],"continuous":[36,95,132,148],"usage":[37,96,133,149],"intentions":[38],"toward":[39],"software.":[41,244],"This":[42],"paper":[43],"aims":[44],"discuss":[46],"these":[47],"issues.":[48],"Design/methodology/approach":[49],"Drawing":[51],"upon":[52],"socio-technical":[53,197],"and":[54,75,78,125,181,207,218,239],"cognitive":[56],"perspectives,":[57],"this":[58,211],"study":[59,212],"proposes":[60],"a":[61,105,139],"theory-based":[62],"model":[63,118],"that":[64,121],"investigates":[65],"interaction":[67,141],"effects":[68,93],"between":[69,236],"(i.e.":[71,80],"perceived":[72,81,144,152],"user":[73,153],"base":[74,154],"relationship":[76,136,184],"commitment)":[77],"technical":[79,126,240],"system":[82,145],"quality)":[83],"factors":[84,127,241],"of":[85,116,131,164,194,210,230],"software,":[87],"addition":[89],"direct":[92],"on":[94,147],"intentions.":[97],"To":[98],"empirically":[99],"validate":[100],"proposed":[102],"research":[103],"model,":[104],"structural":[106],"equation":[107],"modelling":[108],"technique":[109],"was":[110],"used.":[111],"Findings":[112],"The":[114,220],"results":[115],"our":[117],"test":[119],"indicate":[120],"all":[122],"relevant":[123],"are":[128,213],"significant":[129],"determinants":[130],"intention.":[134],"Moreover":[135],"commitment":[137,185],"exhibits":[138],"positive":[140],"effect":[142],"with":[143],"quality":[146],"intention,":[150],"while":[151],"does":[155],"not.":[156],"Practical":[157],"implications":[158,225],"Service":[160],"designers":[161],"or":[162,234],"providers":[163],"should":[167],"make":[168],"effort":[170],"nurture":[172],"relationships":[174],"among":[175],"users,":[176],"expand":[177],"users'":[178,183],"networks,":[180],"reinforce":[182],"friends.":[188],"Originality/value":[189],"Given":[191],"lack":[193],"investigations":[195],"into":[196],"interactions":[198,231],"prior":[200],"studies,":[203],"theoretical":[205],"perspectives":[206],"empirical":[208],"findings":[209,221],"useful":[214],"both":[216],"academics":[217],"practitioners.":[219],"also":[222],"raise":[223],"new":[224],"regarding":[226],"various":[228],"types":[229],"(e.g.":[232],"enhancing":[233],"suppressing)":[235],"around":[242]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":9},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":2}],"updated_date":"2026-05-21T09:19:25.381259","created_date":"2025-10-10T00:00:00"}
