{"id":"https://openalex.org/W2988221788","doi":"https://doi.org/10.1108/oir-05-2018-0169","title":"Why pay? An empirical study of paid-for SQA sites in China","display_name":"Why pay? An empirical study of paid-for SQA sites in China","publication_year":2019,"publication_date":"2019-11-11","ids":{"openalex":"https://openalex.org/W2988221788","doi":"https://doi.org/10.1108/oir-05-2018-0169","mag":"2988221788"},"language":"en","primary_location":{"id":"doi:10.1108/oir-05-2018-0169","is_oa":false,"landing_page_url":"https://doi.org/10.1108/oir-05-2018-0169","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043327422","display_name":"Zhang Faming","orcid":null},"institutions":[{"id":"https://openalex.org/I141649914","display_name":"Nanchang University","ror":"https://ror.org/042v6xz23","country_code":"CN","type":"education","lineage":["https://openalex.org/I141649914"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Faming Zhang","raw_affiliation_strings":["School of Economics and Management, Nanchang University, Nanchang, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Nanchang University, Nanchang, China","institution_ids":["https://openalex.org/I141649914"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109011777","display_name":"Qifan Hu","orcid":null},"institutions":[{"id":"https://openalex.org/I141103825","display_name":"Jiangxi University of Water Resources and Electric Power","ror":"https://ror.org/00avfj807","country_code":"CN","type":"education","lineage":["https://openalex.org/I141103825"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Qifan Hu","raw_affiliation_strings":["School of Business Administration, Nanchang Institute of Technology Yao Lake, Nanchang, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Administration, Nanchang Institute of Technology Yao Lake, Nanchang, China","institution_ids":["https://openalex.org/I141103825"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025347051","display_name":"Xupeng Fang","orcid":null},"institutions":[{"id":"https://openalex.org/I141649914","display_name":"Nanchang University","ror":"https://ror.org/042v6xz23","country_code":"CN","type":"education","lineage":["https://openalex.org/I141649914"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xupeng Fang","raw_affiliation_strings":["School of Economics and Management, Nanchang University, Nanchang, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Nanchang University, Nanchang, China","institution_ids":["https://openalex.org/I141649914"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.8213,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.92537693,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"43","issue":"7","first_page":"1302","last_page":"1315"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/thematic-analysis","display_name":"Thematic analysis","score":0.5150032043457031},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.49770453572273254},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.49117395281791687},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.46348410844802856},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.46039125323295593},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4517117142677307},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4326850473880768},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.3831196427345276},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.33843278884887695},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3242051303386688},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.3184855580329895},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.179417222738266},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1556777060031891},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.10917603969573975}],"concepts":[{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5150032043457031},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.49770453572273254},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.49117395281791687},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.46348410844802856},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.46039125323295593},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4517117142677307},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4326850473880768},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.3831196427345276},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33843278884887695},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3242051303386688},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3184855580329895},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.179417222738266},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1556777060031891},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10917603969573975},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/oir-05-2018-0169","is_oa":false,"landing_page_url":"https://doi.org/10.1108/oir-05-2018-0169","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W885967549","https://openalex.org/W1501161035","https://openalex.org/W1631661027","https://openalex.org/W1700132089","https://openalex.org/W1961365048","https://openalex.org/W1969790170","https://openalex.org/W1979290264","https://openalex.org/W2002554683","https://openalex.org/W2006127311","https://openalex.org/W2012189639","https://openalex.org/W2025454319","https://openalex.org/W2028677680","https://openalex.org/W2031540849","https://openalex.org/W2033205624","https://openalex.org/W2065597208","https://openalex.org/W2070037546","https://openalex.org/W2075974558","https://openalex.org/W2081642942","https://openalex.org/W2087637255","https://openalex.org/W2094475777","https://openalex.org/W2097081666","https://openalex.org/W2102154902","https://openalex.org/W2106103812","https://openalex.org/W2106709629","https://openalex.org/W2119930118","https://openalex.org/W2120268201","https://openalex.org/W2125625698","https://openalex.org/W2135555017","https://openalex.org/W2138991146","https://openalex.org/W2147079143","https://openalex.org/W2147459514","https://openalex.org/W2149236908","https://openalex.org/W2160460894","https://openalex.org/W2163719564","https://openalex.org/W2165693184","https://openalex.org/W2267652705","https://openalex.org/W2339364093","https://openalex.org/W2409526054","https://openalex.org/W2554045985","https://openalex.org/W2615287004","https://openalex.org/W3123437659","https://openalex.org/W3125168810"],"related_works":["https://openalex.org/W2128205499","https://openalex.org/W1979439403","https://openalex.org/W2004593103","https://openalex.org/W2145582920","https://openalex.org/W322915960","https://openalex.org/W2795433734","https://openalex.org/W2010636166","https://openalex.org/W2094607796","https://openalex.org/W2053762379","https://openalex.org/W1971624849"],"abstract_inverted_index":{"Purpose":[0],"The":[1,17,40,73,83,97,127,165,195],"once":[2],"failed":[3],"paid-for":[4,55,80,142,155,192,200,240],"social":[5],"question":[6],"and":[7,38,91,123,130,189,228],"answer":[8],"(SQA)":[9],"service":[10],"is":[11,26,45,121,220],"in":[12,15,28,54,141,235,243],"full":[13],"swing":[14],"China.":[16,244],"traditional":[18,163],"profit":[19],"model,":[20],"which":[21,224],"typically":[22],"relies":[23],"on":[24],"advertising,":[25],"abandoned":[27],"this":[29,43,219],"case.":[30],"Instead,":[31],"users":[32,49,76,138],"have":[33],"to":[34,46,52,67,203,210],"pay":[35,53,140],"for":[36,104,110,136,151,191,199],"content":[37],"service.":[39],"purpose":[41],"of":[42,77,116,172,186,238],"paper":[44],"explore":[47],"why":[48,137],"are":[50,75,158,197],"willing":[51],"SQA":[56,81,156,193,201,241],"sites.":[57,82],"Design/methodology/approach":[58],"This":[59],"study":[60],"carried":[61],"out":[62],"14":[63],"valid":[64,89],"semi-structured":[65],"interviews":[66,90],"investigate":[68],"\u201cwhy":[69],"did":[70],"they":[71],"pay.\u201d":[72],"interviewees":[74],"three":[78],"popular":[79],"qualitative":[84],"data":[85,227],"were":[86],"obtained":[87],"from":[88,162],"processed":[92],"through":[93],"thematic":[94],"analysis.":[95],"Findings":[96],"analysis":[98],"revealed":[99],"five":[100,128],"overarching":[101],"themes:":[102],"paying":[103,109,213,233],"the":[105,114,117,119,134,170,211,221,236],"answerer\u2019s":[106],"heterogeneous":[107],"resource,":[108],"more":[111],"credible":[112],"answer,":[113],"cognition":[115],"question,":[118],"price":[120],"affordable":[122],"expecting":[124],"potential":[125],"revenue.":[126],"themes":[129],"their":[131],"sub-themes":[132],"constitute":[133],"motivation":[135,234],"would":[139],"SQA.":[143],"Practical":[144],"implications":[145],"As":[146],"a":[147,174,183,205],"new":[148,239],"business":[149],"model":[150],"online":[152],"information":[153],"services,":[154],"sites":[157,202,242],"facing":[159],"fierce":[160],"competition":[161],"ones.":[164],"findings":[166],"not":[167],"only":[168],"indicate":[169],"importance":[171],"establishing":[173],"reciprocal":[175],"network":[176],"relationship":[177],"among":[178],"users,":[179],"but":[180],"also":[181],"provide":[182],"better":[184],"understanding":[185],"users\u2019":[187,232],"needs":[188],"demands":[190],"services.":[194],"results":[196],"helpful":[198],"conduct":[204],"differential":[206],"competitive":[207],"strategy":[208],"according":[209],"user\u2019s":[212],"motivation.":[214],"Originality/value":[215],"To":[216],"authors\u2019":[217],"knowledge,":[218],"first":[222],"study,":[223],"provides":[225],"primary-source":[226],"valuable":[229],"insights":[230],"into":[231],"context":[237]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
