{"id":"https://openalex.org/W4393224416","doi":"https://doi.org/10.1108/lht-11-2023-0534","title":"How do online reviews influence answer adoption in virtual Q&A communities? A signaling theory perspective","display_name":"How do online reviews influence answer adoption in virtual Q&A communities? A signaling theory perspective","publication_year":2024,"publication_date":"2024-03-27","ids":{"openalex":"https://openalex.org/W4393224416","doi":"https://doi.org/10.1108/lht-11-2023-0534"},"language":"en","primary_location":{"id":"doi:10.1108/lht-11-2023-0534","is_oa":false,"landing_page_url":"https://doi.org/10.1108/lht-11-2023-0534","pdf_url":null,"source":{"id":"https://openalex.org/S143568823","display_name":"Library Hi Tech","issn_l":"0737-8831","issn":["0737-8831","2054-166X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Library Hi Tech","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012273701","display_name":"Jing Liang","orcid":"https://orcid.org/0000-0002-2787-8628"},"institutions":[{"id":"https://openalex.org/I204553293","display_name":"China University of Petroleum, Beijing","ror":"https://ror.org/041qf4r12","country_code":"CN","type":"education","lineage":["https://openalex.org/I204553293"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jing Liang","raw_affiliation_strings":["China University of Petroleum-Beijing School of Economics and Management, , ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China University of Petroleum-Beijing School of Economics and Management, , ,","institution_ids":["https://openalex.org/I204553293"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100662589","display_name":"Ming Li","orcid":"https://orcid.org/0009-0009-1186-6241"},"institutions":[{"id":"https://openalex.org/I204553293","display_name":"China University of Petroleum, Beijing","ror":"https://ror.org/041qf4r12","country_code":"CN","type":"education","lineage":["https://openalex.org/I204553293"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ming Li","raw_affiliation_strings":["China University of Petroleum-Beijing School of Economics and Management, , ,"],"raw_orcid":"https://orcid.org/0009-0009-1186-6241","affiliations":[{"raw_affiliation_string":"China University of Petroleum-Beijing School of Economics and Management, , ,","institution_ids":["https://openalex.org/I204553293"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111155057","display_name":"Xuanya Shao","orcid":null},"institutions":[{"id":"https://openalex.org/I204553293","display_name":"China University of Petroleum, Beijing","ror":"https://ror.org/041qf4r12","country_code":"CN","type":"education","lineage":["https://openalex.org/I204553293"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xuanya Shao","raw_affiliation_strings":["China University of Petroleum-Beijing School of Economics and Management, , ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China University of Petroleum-Beijing School of Economics and Management, , ,","institution_ids":["https://openalex.org/I204553293"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I204553293"],"apc_list":null,"apc_paid":null,"fwci":4.1287,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.93393492,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"43","issue":"2-3","first_page":"916","last_page":"942"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.7841173410415649},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4111669957637787},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4084435999393463},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.37400108575820923},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3448132872581482}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.7841173410415649},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4111669957637787},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4084435999393463},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.37400108575820923},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3448132872581482},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/lht-11-2023-0534","is_oa":false,"landing_page_url":"https://doi.org/10.1108/lht-11-2023-0534","pdf_url":null,"source":{"id":"https://openalex.org/S143568823","display_name":"Library Hi Tech","issn_l":"0737-8831","issn":["0737-8831","2054-166X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Library Hi Tech","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W18396254","https://openalex.org/W1161579542","https://openalex.org/W1974931781","https://openalex.org/W1978252169","https://openalex.org/W1983296815","https://openalex.org/W2068270209","https://openalex.org/W2115354851","https://openalex.org/W2120131867","https://openalex.org/W2205389775","https://openalex.org/W2285811434","https://openalex.org/W2399698066","https://openalex.org/W2495130247","https://openalex.org/W2626218466","https://openalex.org/W2765792598","https://openalex.org/W2783856573","https://openalex.org/W2790120702","https://openalex.org/W2793787528","https://openalex.org/W2883131120","https://openalex.org/W2883664508","https://openalex.org/W2885251546","https://openalex.org/W2891810147","https://openalex.org/W2895803850","https://openalex.org/W2923578873","https://openalex.org/W2927681583","https://openalex.org/W2989871367","https://openalex.org/W2989997226","https://openalex.org/W2991646418","https://openalex.org/W2994695630","https://openalex.org/W2996323432","https://openalex.org/W3002541923","https://openalex.org/W3013920041","https://openalex.org/W3016578023","https://openalex.org/W3020991593","https://openalex.org/W3107480715","https://openalex.org/W3110216777","https://openalex.org/W3112213446","https://openalex.org/W3119131055","https://openalex.org/W3122395526","https://openalex.org/W3122657203","https://openalex.org/W3132281259","https://openalex.org/W3161734486","https://openalex.org/W3167288948","https://openalex.org/W3172877489","https://openalex.org/W3193333491","https://openalex.org/W3195556436","https://openalex.org/W3196628966","https://openalex.org/W3196834842","https://openalex.org/W3201854538","https://openalex.org/W3206810484","https://openalex.org/W3213561465","https://openalex.org/W4200379390","https://openalex.org/W4210630040","https://openalex.org/W4220715356","https://openalex.org/W4255325693","https://openalex.org/W4280577473","https://openalex.org/W4283257597","https://openalex.org/W4292949066","https://openalex.org/W4294226020","https://openalex.org/W4295026886","https://openalex.org/W4300427539","https://openalex.org/W4306399903","https://openalex.org/W4306684316","https://openalex.org/W4309030173","https://openalex.org/W4322632432","https://openalex.org/W6603907246","https://openalex.org/W6657640115"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2149537132","https://openalex.org/W2376932109","https://openalex.org/W2018871932","https://openalex.org/W2001405890","https://openalex.org/W641279757","https://openalex.org/W370975646","https://openalex.org/W2382290278"],"abstract_inverted_index":{"Purpose":[0],"The":[1,115,141,251],"purpose":[2],"of":[3,11,73,102,108,144,165,175,183,200,209,224,235],"this":[4],"study":[5,231],"is":[6,53,79],"to":[7,55,261,272],"explore":[8,56],"the":[9,44,71,99,103,150,163,172,181,198,222,233],"impact":[10,138,223],"online":[12,58,74,225,241],"reviews":[13,33,59,75,109,145,176,226,242],"on":[14,50,64,76,168,189,212,227,243],"answer":[15,61,77,139,158,169,190,201,203,213,228,244],"adoption":[16,78,159,214,245],"in":[17,215,240],"virtual":[18,216],"Q&A":[19,90,217],"communities,":[20,218],"with":[21,88],"an":[22],"eye":[23],"toward":[24],"extending":[25],"knowledge":[26,210,279,284],"exchange":[27,285],"and":[28,37,81,92,105,110,127,130,135,146,157,177,186,206,237,265,282],"community":[29,41,259,263,270],"management.":[30],"Design/methodology/approach":[31],"Online":[32],"contain":[34],"rich":[35],"cognitive":[36],"emotional":[38,106,128,155,173,238],"information":[39,49,153,184],"about":[40],"members":[42],"regarding":[43],"provided":[45],"answers.":[46],"As":[47],"feedback":[48,239],"answers,":[51],"it":[52],"crucial":[54],"how":[57],"affect":[60],"adoption.":[62,140,170,191,229],"Based":[63],"signaling":[65,248],"theory,":[66],"a":[67,247],"research":[68],"model":[69],"reflecting":[70],"influence":[72],"established":[80],"empirically":[82],"examined":[83,221],"by":[84],"using":[85],"secondary":[86],"data":[87,91,94],"69,597":[89],"user":[93],"collected":[95],"from":[96,246],"Zhihu.":[97],"Meanwhile,":[98],"moderating":[100],"effects":[101],"informational":[104,142,236],"consistency":[107,143,174],"answers":[111,147,178],"are":[112],"examined.":[113],"Findings":[114],"negative":[116],"binomial":[117],"regression":[118],"results":[119,252],"show":[120],"that":[121],"both":[122],"answer-related":[123],"signals":[124,132],"(informational":[125],"support":[126,156,185],"support)":[129],"answerers-related":[131],"(answerers\u2019":[133],"reputations":[134,188],"expertise)":[136],"positively":[137,161,179],"negatively":[148],"moderates":[149,162,180],"relationships":[151],"among":[152],"support,":[154],"but":[160,267],"effect":[164,182],"answerers\u2019":[166,187],"expertise":[167],"Furthermore,":[171],"Originality/value":[192],"Although":[193],"previous":[194],"studies":[195],"have":[196,220],"investigated":[197],"impacts":[199,234],"content,":[202],"source":[204],"credibility":[205],"personal":[207],"characteristics":[208],"seekers":[211],"few":[219],"This":[230],"explores":[232],"theory":[249],"perspective.":[250],"not":[253],"only":[254],"provide":[255,273],"unique":[256],"ideas":[257],"for":[258],"managers":[260],"optimize":[262],"design":[264],"operation":[266],"also":[268],"inspire":[269],"users":[271],"or":[274],"utilize":[275],"knowledge,":[276],"thereby":[277],"reducing":[278],"search":[280],"costs":[281],"improving":[283],"efficiency.":[286]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1}],"updated_date":"2026-08-04T08:18:43.703281","created_date":"2025-10-10T00:00:00"}