{"id":"https://openalex.org/W4322632476","doi":"https://doi.org/10.1108/k-09-2022-1205","title":"The optimal capacity decision of\u00a0the catering merchant in omnichannel \u2013 service, production and delivery capacity","display_name":"The optimal capacity decision of\u00a0the catering merchant in omnichannel \u2013 service, production and delivery capacity","publication_year":2023,"publication_date":"2023-02-28","ids":{"openalex":"https://openalex.org/W4322632476","doi":"https://doi.org/10.1108/k-09-2022-1205"},"language":"en","primary_location":{"id":"doi:10.1108/k-09-2022-1205","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-09-2022-1205","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046694993","display_name":"Wentao Zhan","orcid":"https://orcid.org/0000-0002-5383-6456"},"institutions":[{"id":"https://openalex.org/I204983213","display_name":"Harbin Institute of Technology","ror":"https://ror.org/01yqg2h08","country_code":"CN","type":"education","lineage":["https://openalex.org/I204983213"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wentao Zhan","raw_affiliation_strings":["School of Management, Harbin Institute of Technology, Harbin, China"],"raw_orcid":"https://orcid.org/0000-0002-5383-6456","affiliations":[{"raw_affiliation_string":"School of Management, Harbin Institute of Technology, Harbin, China","institution_ids":["https://openalex.org/I204983213"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102926450","display_name":"Minghui Jiang","orcid":"https://orcid.org/0000-0002-8272-367X"},"institutions":[{"id":"https://openalex.org/I204983213","display_name":"Harbin Institute of Technology","ror":"https://ror.org/01yqg2h08","country_code":"CN","type":"education","lineage":["https://openalex.org/I204983213"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Minghui Jiang","raw_affiliation_strings":["School of Management, Harbin Institute of Technology, Harbin, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Harbin Institute of Technology, Harbin, China","institution_ids":["https://openalex.org/I204983213"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100683369","display_name":"Xueping Wang","orcid":"https://orcid.org/0000-0001-8193-104X"},"institutions":[{"id":"https://openalex.org/I204983213","display_name":"Harbin Institute of Technology","ror":"https://ror.org/01yqg2h08","country_code":"CN","type":"education","lineage":["https://openalex.org/I204983213"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xueping Wang","raw_affiliation_strings":["School of Management, Harbin Institute of Technology, Harbin, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Harbin Institute of Technology, Harbin, China","institution_ids":["https://openalex.org/I204983213"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I204983213"],"apc_list":null,"apc_paid":null,"fwci":1.9769,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.87239624,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"53","issue":"6","first_page":"1958","last_page":"1986"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9801999926567078,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/omnichannel","display_name":"Omnichannel","score":0.9804344773292542},{"id":"https://openalex.org/keywords/production","display_name":"Production (economics)","score":0.6382724046707153},{"id":"https://openalex.org/keywords/queueing-theory","display_name":"Queueing theory","score":0.5227596759796143},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.49962449073791504},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4943363666534424},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4331842064857483},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.39695224165916443},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.38912278413772583},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.3861924707889557},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.20286864042282104},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.13597434759140015},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11278191208839417}],"concepts":[{"id":"https://openalex.org/C2780928776","wikidata":"https://www.wikidata.org/wiki/Q16999365","display_name":"Omnichannel","level":2,"score":0.9804344773292542},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.6382724046707153},{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.5227596759796143},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.49962449073791504},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4943363666534424},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4331842064857483},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39695224165916443},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.38912278413772583},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3861924707889557},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.20286864042282104},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.13597434759140015},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11278191208839417},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/k-09-2022-1205","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-09-2022-1205","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":31,"referenced_works":["https://openalex.org/W1887804621","https://openalex.org/W1978246907","https://openalex.org/W1989319066","https://openalex.org/W2032120310","https://openalex.org/W2054689037","https://openalex.org/W2062294137","https://openalex.org/W2068040187","https://openalex.org/W2104212223","https://openalex.org/W2108252519","https://openalex.org/W2116936991","https://openalex.org/W2137972174","https://openalex.org/W2156479909","https://openalex.org/W2170036501","https://openalex.org/W2583312266","https://openalex.org/W2625272962","https://openalex.org/W2737130455","https://openalex.org/W2740735422","https://openalex.org/W2903387822","https://openalex.org/W3012230262","https://openalex.org/W3033983331","https://openalex.org/W3087432227","https://openalex.org/W3110484653","https://openalex.org/W3112537228","https://openalex.org/W3120671503","https://openalex.org/W3121571152","https://openalex.org/W3123100403","https://openalex.org/W3216454943","https://openalex.org/W3217136038","https://openalex.org/W4210897481","https://openalex.org/W4283323912","https://openalex.org/W4294958143"],"related_works":["https://openalex.org/W2998507867","https://openalex.org/W3135982213","https://openalex.org/W2980990555","https://openalex.org/W4283323912","https://openalex.org/W3185408422","https://openalex.org/W4290442689","https://openalex.org/W3119362221","https://openalex.org/W2995016501","https://openalex.org/W579272104","https://openalex.org/W1499852230"],"abstract_inverted_index":{"Purpose":[0],"Omnichannel":[1],"sales":[2,173],"have":[3,145],"provided":[4],"new":[5],"impetus":[6],"for":[7,50,214],"the":[8,25,51,54,62,70,86,95,106,110,114,141,146,150,169,189,197,204,208,212,220,252],"development":[9,52],"of":[10,47,53,65,89,97,134,168,192,222,231,251,255],"catering":[11,19,56,67,194],"merchants.":[12],"The":[13,78,120,163,184,229],"authors":[14,79,107,121,164,185,205],"thus":[15],"focus":[16,186],"on":[17,100,187,237],"how":[18],"merchants":[20,68,153,179,195],"should":[21],"manage":[22],"capacities":[23,124,136,143,158,240],"at":[24,125,196],"ordering,":[26,198],"production":[27,130,199],"and":[28,42,74,91,94,128,137,200,234],"delivery":[29,41,73,142,161,170,201,209,227,232],"stages":[30],"to":[31,84,178,218],"meet":[32],"customers\u2019":[33],"needs":[34],"in":[35,116,149,244],"different":[36,226],"channels":[37],"under":[38,69,225],"third-party":[39,71],"platform":[40,72],"merchant":[43,75],"self-delivery.":[44],"This":[45,59],"is":[46,249],"great":[48],"significance":[49],"omnichannel":[55,66,172,193,213],"industry.":[57],"Design/methodology/approach":[58],"paper":[60],"formulates":[61],"capacity":[63,112,190,223,233],"decisions":[64],"self-delivery":[76,151],"mode.":[77],"mainly":[80],"use":[81],"queuing":[82,87,117],"theory":[83],"analyze":[85],"behavior":[88],"online":[90],"offline":[92],"customers,":[93],"impact":[96,236],"waiting":[98],"time":[99],"customer":[101],"shopping":[102],"behavior.":[103],"In":[104],"addition,":[105],"also":[108,206],"characterize":[109],"merchant\u2019s":[111],"by":[113,159,180],"rate":[115],"model.":[118],"Findings":[119],"find":[122],"that":[123,166],"ordering":[126],"stage":[127,131],"food":[129],"are":[132,241],"composed":[133],"base":[135],"safety":[138,157],"capacities,":[139],"but":[140],"only":[144],"latter.":[147],"And":[148,203],"mode,":[152,171],"can":[154,174],"develop":[155],"higher":[156,176],"charging":[160],"fees.":[162],"prove":[165],"regardless":[167],"bring":[175],"profits":[177],"integrating":[181],"demand.":[182],"Originality/value":[183],"analyzing":[188],"management":[191,230],"stages.":[202],"add":[207],"process":[210],"into":[211],"analysis,":[215],"so":[216],"as":[217],"solve":[219],"problem":[221],"decision-making":[224],"modes.":[228],"its":[235],"other":[238,245],"stages\u2019":[239],"not":[242],"covered":[243],"literature":[246],"studies,":[247],"which":[248],"one":[250],"main":[253],"innovations":[254],"this":[256],"paper.":[257]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
