{"id":"https://openalex.org/W2799837139","doi":"https://doi.org/10.1108/k-09-2017-0341","title":"Empirical study on the evaluation model of public satisfaction with typhoon disaster information disclosure","display_name":"Empirical study on the evaluation model of public satisfaction with typhoon disaster information disclosure","publication_year":2018,"publication_date":"2018-05-04","ids":{"openalex":"https://openalex.org/W2799837139","doi":"https://doi.org/10.1108/k-09-2017-0341","mag":"2799837139"},"language":"en","primary_location":{"id":"doi:10.1108/k-09-2017-0341","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-09-2017-0341","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063587041","display_name":"Zufeng Zhong","orcid":null},"institutions":[{"id":"https://openalex.org/I40963666","display_name":"Central China Normal University","ror":"https://ror.org/03x1jna21","country_code":"CN","type":"education","lineage":["https://openalex.org/I40963666"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Zufeng Zhong","raw_affiliation_strings":["Department of Information Management, Central China Normal University, Wuhan, Hubei, China"],"affiliations":[{"raw_affiliation_string":"Department of Information Management, Central China Normal University, Wuhan, Hubei, China","institution_ids":["https://openalex.org/I40963666"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047175265","display_name":"Yaoqing Duan","orcid":"https://orcid.org/0000-0002-8991-5842"},"institutions":[{"id":"https://openalex.org/I40963666","display_name":"Central China Normal University","ror":"https://ror.org/03x1jna21","country_code":"CN","type":"education","lineage":["https://openalex.org/I40963666"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yaoqing Duan","raw_affiliation_strings":["Department of Information Management, Central China Normal University, Wuhan, Hubei, China"],"affiliations":[{"raw_affiliation_string":"Department of Information Management, Central China Normal University, Wuhan, Hubei, China","institution_ids":["https://openalex.org/I40963666"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5063587041"],"corresponding_institution_ids":["https://openalex.org/I40963666"],"apc_list":null,"apc_paid":null,"fwci":0.6193,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.7607638,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"47","issue":"9","first_page":"1704","last_page":"1720"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/typhoon","display_name":"Typhoon","score":0.8565882444381714},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.6206790804862976},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6151007413864136},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5588222146034241},{"id":"https://openalex.org/keywords/questionnaire","display_name":"Questionnaire","score":0.49310633540153503},{"id":"https://openalex.org/keywords/emergency-management","display_name":"Emergency management","score":0.488498330116272},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.43026214838027954},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3988840579986572},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.25192850828170776},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1977243423461914},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.1684272289276123},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.1498548984527588},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.10342800617218018},{"id":"https://openalex.org/keywords/statistics","display_name":"Statistics","score":0.08367642760276794}],"concepts":[{"id":"https://openalex.org/C181654704","wikidata":"https://www.wikidata.org/wiki/Q140588","display_name":"Typhoon","level":2,"score":0.8565882444381714},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.6206790804862976},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6151007413864136},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5588222146034241},{"id":"https://openalex.org/C59364581","wikidata":"https://www.wikidata.org/wiki/Q747810","display_name":"Questionnaire","level":2,"score":0.49310633540153503},{"id":"https://openalex.org/C62555980","wikidata":"https://www.wikidata.org/wiki/Q1460420","display_name":"Emergency management","level":2,"score":0.488498330116272},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.43026214838027954},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3988840579986572},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.25192850828170776},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1977243423461914},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.1684272289276123},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1498548984527588},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.10342800617218018},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.08367642760276794},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C153294291","wikidata":"https://www.wikidata.org/wiki/Q25261","display_name":"Meteorology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/k-09-2017-0341","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-09-2017-0341","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8100000023841858,"display_name":"Climate action","id":"https://metadata.un.org/sdg/13"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W13621967","https://openalex.org/W794133181","https://openalex.org/W946307172","https://openalex.org/W1265472005","https://openalex.org/W1451159090","https://openalex.org/W1494366898","https://openalex.org/W1974272465","https://openalex.org/W1976138047","https://openalex.org/W1985319193","https://openalex.org/W2002381584","https://openalex.org/W2033816837","https://openalex.org/W2043166251","https://openalex.org/W2066960518","https://openalex.org/W2075402786","https://openalex.org/W2075487665","https://openalex.org/W2089889719","https://openalex.org/W2119155872","https://openalex.org/W2124049460","https://openalex.org/W2138398756","https://openalex.org/W2152490758","https://openalex.org/W2153631628","https://openalex.org/W2161236168","https://openalex.org/W2168008269","https://openalex.org/W2183582654","https://openalex.org/W2198933287","https://openalex.org/W2206400781","https://openalex.org/W2234953599","https://openalex.org/W2272800268","https://openalex.org/W2291428079","https://openalex.org/W2294334475","https://openalex.org/W2311998452","https://openalex.org/W2338749009","https://openalex.org/W2355373299","https://openalex.org/W2364186829","https://openalex.org/W2519090314","https://openalex.org/W2594824454","https://openalex.org/W2613694530","https://openalex.org/W2732731720","https://openalex.org/W2744961158","https://openalex.org/W2745188892","https://openalex.org/W2762522716","https://openalex.org/W2765284474","https://openalex.org/W2783573484","https://openalex.org/W2807491131"],"related_works":["https://openalex.org/W2322294131","https://openalex.org/W4377023816","https://openalex.org/W2044728225","https://openalex.org/W2381913349","https://openalex.org/W3125308484","https://openalex.org/W2368202014","https://openalex.org/W2001663785","https://openalex.org/W1526491517","https://openalex.org/W2787131064","https://openalex.org/W2903862324"],"abstract_inverted_index":{"Purpose":[0],"The":[1],"purpose":[2],"of":[3,41,64,81,96,101,108,130],"this":[4],"paper":[5],"is":[6,190],"to":[7,17,141,178,192],"study":[8],"major":[9],"influencing":[10],"factors":[11,47],"on":[12,200],"public":[13,42,68,142,151,158,207],"satisfaction":[14,69,82,152,208],"with":[15,127],"regard":[16],"information":[18,28,30,72,84,113,116,131,210],"disclosure":[19,31,73,85,117,211],"amid":[20,86,212],"typhoon":[21,75,87,169,213],"disasters.":[22,214],"Internal":[23],"latent":[24,97],"variables,":[25,98],"including":[26],"disaster":[27,34,115,120],"quality,":[29,114],"channels":[32,118],"and":[33,91,105,119,157,182,185,194],"perception":[35,121,133],"levels,":[36],"significantly":[37],"affected":[38],"the":[39,56,65,94,99,102,106,128,148,154,162,168,174,180,206],"degree":[40],"satisfaction,":[43],"which":[44],"was":[45,89,176],"key":[46],"in":[48,59],"determining":[49],"account":[50],"consumer":[51],"satisfaction.":[52,143],"Design/methodology/approach":[53],"By":[54],"conducting":[55],"questionnaire":[57,66],"survey":[58],"typhoon-prone":[60],"areas,":[61],"326":[62],"copies":[63],"about":[67,74,83],"towards":[70,209],"government":[71,155],"were":[76,123,187],"collected.":[77],"An":[78],"exponential":[79],"model":[80,198,204],"disasters":[88,170],"constructed":[90],"analyzed":[92],"through":[93],"selection":[95],"hypotheses":[100],"structural":[103,202],"relationship":[104],"establishment":[107],"measurable":[109],"variables.":[110],"Findings":[111],"Disaster":[112],"levels":[122],"all":[124],"positively":[125],"correlated":[126],"dimensions":[129],"performance":[132],"dimensions.":[134],"Public":[135],"expectations":[136],"also":[137],"made":[138],"positive":[139],"contributions":[140],"These":[144],"findings":[145],"strongly":[146],"support":[147],"hypothesis":[149],"that":[150],"affects":[153],"image":[156],"trust.":[159],"Originality/value":[160],"With":[161],"Leizhou":[163],"Peninsula,":[164],"China":[165],"attacked":[166],"by":[167],"as":[171],"an":[172,196],"example,":[173],"SEM":[175],"adopted":[177],"simulate":[179],"routes":[181],"its":[183],"feasibility":[184],"scientificity":[186],"validated.":[188],"It":[189],"valuable":[191],"build":[193],"analyze":[195],"evaluation":[197],"based":[199],"a":[201],"equation":[203],"underlying":[205]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}