{"id":"https://openalex.org/W1544472076","doi":"https://doi.org/10.1108/k-06-2013-0123","title":"A new method for evaluating tour online review based on grey 2-tuple linguistic","display_name":"A new method for evaluating tour online review based on grey 2-tuple linguistic","publication_year":2014,"publication_date":"2014-03-25","ids":{"openalex":"https://openalex.org/W1544472076","doi":"https://doi.org/10.1108/k-06-2013-0123","mag":"1544472076"},"language":"en","primary_location":{"id":"doi:10.1108/k-06-2013-0123","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-06-2013-0123","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031138321","display_name":"Chuanmin Mi","orcid":"https://orcid.org/0000-0002-9211-0332"},"institutions":[{"id":"https://openalex.org/I9842412","display_name":"Nanjing University of Aeronautics and Astronautics","ror":"https://ror.org/01scyh794","country_code":"CN","type":"education","lineage":["https://openalex.org/I9842412"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chuanmin Mi","raw_affiliation_strings":["College of Economics and Management and Institute for Information Management and Electronic Commerce, Nanjing University of Aeronautics and Astronautics, Nanjing, China","(College of Economics and Management and Institute for Information Management and Electronic Commerce, Nanjing University of Aeronautics and Astronautics, Nanjing, China)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Economics and Management and Institute for Information Management and Electronic Commerce, Nanjing University of Aeronautics and Astronautics, Nanjing, China","institution_ids":["https://openalex.org/I9842412"]},{"raw_affiliation_string":"(College of Economics and Management and Institute for Information Management and Electronic Commerce, Nanjing University of Aeronautics and Astronautics, Nanjing, China)","institution_ids":["https://openalex.org/I9842412"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014498456","display_name":"Xiaofei Shan","orcid":null},"institutions":[{"id":"https://openalex.org/I9842412","display_name":"Nanjing University of Aeronautics and Astronautics","ror":"https://ror.org/01scyh794","country_code":"CN","type":"education","lineage":["https://openalex.org/I9842412"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiaofei Shan","raw_affiliation_strings":["College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China","College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China","institution_ids":["https://openalex.org/I9842412"]},{"raw_affiliation_string":"College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing China","institution_ids":["https://openalex.org/I9842412"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101415168","display_name":"Qiang Yuan","orcid":"https://orcid.org/0009-0005-8617-5542"},"institutions":[{"id":"https://openalex.org/I9842412","display_name":"Nanjing University of Aeronautics and Astronautics","ror":"https://ror.org/01scyh794","country_code":"CN","type":"education","lineage":["https://openalex.org/I9842412"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yuan Qiang","raw_affiliation_strings":["College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China","College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China","institution_ids":["https://openalex.org/I9842412"]},{"raw_affiliation_string":"College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing China","institution_ids":["https://openalex.org/I9842412"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5098282197","display_name":"Yosa Stephanie","orcid":null},"institutions":[{"id":"https://openalex.org/I9842412","display_name":"Nanjing University of Aeronautics and Astronautics","ror":"https://ror.org/01scyh794","country_code":"CN","type":"education","lineage":["https://openalex.org/I9842412"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yosa Stephanie","raw_affiliation_strings":["College of International Education, Nanjing University of Aeronautics and Astronautics, Nanjing, China","(College of International Education, Nanjing University of Aeronautics and Astronautics, Nanjing, China)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of International Education, Nanjing University of Aeronautics and Astronautics, Nanjing, China","institution_ids":["https://openalex.org/I9842412"]},{"raw_affiliation_string":"(College of International Education, Nanjing University of Aeronautics and Astronautics, Nanjing, China)","institution_ids":["https://openalex.org/I9842412"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100359143","display_name":"Ye Chen","orcid":"https://orcid.org/0009-0002-2425-1392"},"institutions":[{"id":"https://openalex.org/I9842412","display_name":"Nanjing University of Aeronautics and Astronautics","ror":"https://ror.org/01scyh794","country_code":"CN","type":"education","lineage":["https://openalex.org/I9842412"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ye Chen","raw_affiliation_strings":["College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China","College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing, China","institution_ids":["https://openalex.org/I9842412"]},{"raw_affiliation_string":"College of Economics and Management, Nanjing University of Aeronautics and Astronautics, Nanjing China","institution_ids":["https://openalex.org/I9842412"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I9842412"],"apc_list":null,"apc_paid":null,"fwci":0.8284,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.79537333,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"43","issue":"3/4","first_page":"601","last_page":"613"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10064","display_name":"Complex Network Analysis Techniques","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/3109","display_name":"Statistical and Nonlinear Physics"},"field":{"id":"https://openalex.org/fields/31","display_name":"Physics and Astronomy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6808087825775146},{"id":"https://openalex.org/keywords/tuple","display_name":"Tuple","score":0.6340504288673401},{"id":"https://openalex.org/keywords/big-data","display_name":"Big data","score":0.608725368976593},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5812457203865051},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.575896680355072},{"id":"https://openalex.org/keywords/social-network","display_name":"Social network (sociolinguistics)","score":0.5515357255935669},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5296368598937988},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.5183333158493042},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.4493100643157959},{"id":"https://openalex.org/keywords/cybernetics","display_name":"Cybernetics","score":0.42073509097099304},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.34430307149887085},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.33736127614974976},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.2719191908836365},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2348940670490265},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.1940511167049408},{"id":"https://openalex.org/keywords/machine-learning","display_name":"Machine learning","score":0.1701073944568634},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.1354924738407135},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.12921011447906494},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.09644412994384766}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6808087825775146},{"id":"https://openalex.org/C118930307","wikidata":"https://www.wikidata.org/wiki/Q600590","display_name":"Tuple","level":2,"score":0.6340504288673401},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.608725368976593},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5812457203865051},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.575896680355072},{"id":"https://openalex.org/C4727928","wikidata":"https://www.wikidata.org/wiki/Q17164759","display_name":"Social network (sociolinguistics)","level":3,"score":0.5515357255935669},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5296368598937988},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.5183333158493042},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.4493100643157959},{"id":"https://openalex.org/C115286129","wikidata":"https://www.wikidata.org/wiki/Q123637","display_name":"Cybernetics","level":2,"score":0.42073509097099304},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.34430307149887085},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.33736127614974976},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.2719191908836365},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2348940670490265},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.1940511167049408},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.1701073944568634},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1354924738407135},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.12921011447906494},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.09644412994384766},{"id":"https://openalex.org/C118615104","wikidata":"https://www.wikidata.org/wiki/Q121416","display_name":"Discrete mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/k-06-2013-0123","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-06-2013-0123","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.6399999856948853}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W55736852","https://openalex.org/W611184895","https://openalex.org/W1481611813","https://openalex.org/W1886451413","https://openalex.org/W1980612295","https://openalex.org/W1981656228","https://openalex.org/W1987454296","https://openalex.org/W1999615887","https://openalex.org/W2001569578","https://openalex.org/W2009086996","https://openalex.org/W2038356040","https://openalex.org/W2044229583","https://openalex.org/W2051651925","https://openalex.org/W2052935438","https://openalex.org/W2053318410","https://openalex.org/W2058124215","https://openalex.org/W2094975313","https://openalex.org/W2098879771","https://openalex.org/W2101618407","https://openalex.org/W2111211679","https://openalex.org/W2118898598","https://openalex.org/W2119233164","https://openalex.org/W2127238885","https://openalex.org/W2160660844","https://openalex.org/W2166930762","https://openalex.org/W2364065125","https://openalex.org/W2370823366","https://openalex.org/W2374674026","https://openalex.org/W2385089416","https://openalex.org/W2391738564","https://openalex.org/W2560815343","https://openalex.org/W3124679280","https://openalex.org/W4285719527","https://openalex.org/W6990872626"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W4200071106","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,75,103,147,177,204],"Tour":[2,104],"social":[3,48,89,105,141,156,195,217],"network":[4,158,196,218],"data":[5,27,85,108,198],"that":[6,109,139],"are":[7,44,110,163],"heterogeneous":[8],"contain":[9,107],"not":[10],"only":[11],"the":[12,19,150,172,186,200],"quantitative":[13],"structured":[14],"evaluation":[15,94,123,181,207,211],"data,":[16],"but":[17],"also":[18],"qualitative":[20],"non-structured":[21],"data.":[22],"This":[23,133],"is":[24,58,100,134,221],"a":[25,61,135,191],"big":[26,84],"scenario.":[28,86],"How":[29],"to":[30,38,59,88,112,149,165,168,185],"evaluate":[31],"tour":[32,51,66,97,130,194,216],"online":[33,67,98,131],"review":[34,68,99],"and":[35,42,161,212],"then":[36],"recommend":[37],"potential":[39],"tourists":[40],"quickly":[41],"accurately":[43],"important":[45],"parts":[46],"of":[47,50,55,78,193],"responsibility":[49,142],"companies.":[52],"The":[53,76],"purpose":[54],"this":[56,169],"paper":[57],"propose":[60],"new":[62,206],"method":[63,138,182,208],"for":[64,96,128,209],"evaluating":[65,129,190],"based":[69,214],"on":[70,115,189,215],"grey":[71,91],"2-tuple":[72,92,121,179],"linguistic.":[73],"Design/methodology/approach":[74],"phenomenon":[77],"\u201cpoor":[79],"information\u201d":[80],"exists":[81],"in":[82,155,171,199],"some":[83],"According":[87],"responsibility,":[90],"linguistic":[93,122,180],"model":[95,124],"proposed.":[101,222],"Findings":[102],"networks":[106],"valuable":[111],"each":[113],"individual":[114],"tourism":[116],"industry's":[117],"value":[118],"chain.":[119],"Grey":[120,178],"can":[125,183],"be":[126,166],"used":[127],"reviews.":[132],"systems":[136],"thinking":[137],"takes":[140],"into":[143],"account.":[144],"Research":[145],"limitations/implications":[146],"Due":[148],"complex":[151],"links":[152],"among":[153],"reviewers":[154],"network,":[157],"mining":[159],"approaches":[160],"models":[162],"expected":[164],"added":[167],"research":[170,188],"near":[173],"future.":[174],"Practical":[175],"implications":[176],"contribute":[184],"future":[187],"variety":[192],"comment":[197,219],"real":[201],"world.":[202],"Originality/value":[203],"A":[205],"making":[210],"recommendations":[213],"information":[220]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}