{"id":"https://openalex.org/W2898468768","doi":"https://doi.org/10.1108/k-03-2018-0117","title":"Using online reviews to explore consumer purchasing behaviour in different cultural settings","display_name":"Using online reviews to explore consumer purchasing behaviour in different cultural settings","publication_year":2018,"publication_date":"2018-10-25","ids":{"openalex":"https://openalex.org/W2898468768","doi":"https://doi.org/10.1108/k-03-2018-0117","mag":"2898468768"},"language":"en","primary_location":{"id":"doi:10.1108/k-03-2018-0117","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-03-2018-0117","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072532746","display_name":"Qiuyan Zhong","orcid":null},"institutions":[{"id":"https://openalex.org/I27357992","display_name":"Dalian University of Technology","ror":"https://ror.org/023hj5876","country_code":"CN","type":"education","lineage":["https://openalex.org/I27357992"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Qiuyan Zhong","raw_affiliation_strings":["Dalian University of Technology, Dalian, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dalian University of Technology, Dalian, China","institution_ids":["https://openalex.org/I27357992"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103161012","display_name":"Shuyuan Liang","orcid":"https://orcid.org/0000-0003-0840-3990"},"institutions":[{"id":"https://openalex.org/I27357992","display_name":"Dalian University of Technology","ror":"https://ror.org/023hj5876","country_code":"CN","type":"education","lineage":["https://openalex.org/I27357992"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Shuyuan Liang","raw_affiliation_strings":["Dalian University of Technology, Dalian, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dalian University of Technology, Dalian, China","institution_ids":["https://openalex.org/I27357992"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044822563","display_name":"Li Cui","orcid":"https://orcid.org/0000-0002-4311-904X"},"institutions":[{"id":"https://openalex.org/I27357992","display_name":"Dalian University of Technology","ror":"https://ror.org/023hj5876","country_code":"CN","type":"education","lineage":["https://openalex.org/I27357992"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Li Cui","raw_affiliation_strings":["Dalian University of Technology, Dalian, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Dalian University of Technology, Dalian, China","institution_ids":["https://openalex.org/I27357992"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024476982","display_name":"Hing Kai Chan","orcid":"https://orcid.org/0000-0002-5534-4076"},"institutions":[{"id":"https://openalex.org/I13591777","display_name":"University of Nottingham Ningbo China","ror":"https://ror.org/03y4dt428","country_code":"CN","type":"education","lineage":["https://openalex.org/I13591777","https://openalex.org/I142263535"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Hing Kai Chan","raw_affiliation_strings":["Nottingham University Business School, University of Nottingham, Ningbo, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nottingham University Business School, University of Nottingham, Ningbo, China","institution_ids":["https://openalex.org/I13591777"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5016253383","display_name":"Qiu Yue","orcid":null},"institutions":[{"id":"https://openalex.org/I40963666","display_name":"Central China Normal University","ror":"https://ror.org/03x1jna21","country_code":"CN","type":"education","lineage":["https://openalex.org/I40963666"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yue Qiu","raw_affiliation_strings":["Central China Normal University, Wuhan, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Central China Normal University, Wuhan, China","institution_ids":["https://openalex.org/I40963666"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5072532746"],"corresponding_institution_ids":["https://openalex.org/I27357992"],"apc_list":null,"apc_paid":null,"fwci":8.3417,"has_fulltext":false,"cited_by_count":50,"citation_normalized_percentile":{"value":0.97243405,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"48","issue":"6","first_page":"1242","last_page":"1263"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9940000176429749,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/purchasing","display_name":"Purchasing","score":0.7747281789779663},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.7487177848815918},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6478672027587891},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.645876944065094},{"id":"https://openalex.org/keywords/multinational-corporation","display_name":"Multinational corporation","score":0.5685142874717712},{"id":"https://openalex.org/keywords/consumer-behaviour","display_name":"Consumer behaviour","score":0.5210561156272888},{"id":"https://openalex.org/keywords/country-of-origin","display_name":"Country of origin","score":0.49700620770454407},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.46922382712364197},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.46174341440200806},{"id":"https://openalex.org/keywords/premise","display_name":"Premise","score":0.43438491225242615},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.43153226375579834},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.41786524653434753},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.37892740964889526},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3614928722381592},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1961594521999359},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.17921370267868042},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.13116779923439026}],"concepts":[{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.7747281789779663},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.7487177848815918},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6478672027587891},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.645876944065094},{"id":"https://openalex.org/C158016649","wikidata":"https://www.wikidata.org/wiki/Q161726","display_name":"Multinational corporation","level":2,"score":0.5685142874717712},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.5210561156272888},{"id":"https://openalex.org/C2779101040","wikidata":"https://www.wikidata.org/wiki/Q3373417","display_name":"Country of origin","level":2,"score":0.49700620770454407},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.46922382712364197},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46174341440200806},{"id":"https://openalex.org/C2778023277","wikidata":"https://www.wikidata.org/wiki/Q321703","display_name":"Premise","level":2,"score":0.43438491225242615},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.43153226375579834},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.41786524653434753},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.37892740964889526},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3614928722381592},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1961594521999359},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.17921370267868042},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.13116779923439026},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/k-03-2018-0117","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-03-2018-0117","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W8321499","https://openalex.org/W66796246","https://openalex.org/W135331323","https://openalex.org/W199609217","https://openalex.org/W877354588","https://openalex.org/W950964638","https://openalex.org/W1257676613","https://openalex.org/W1259440583","https://openalex.org/W1549290261","https://openalex.org/W1729960912","https://openalex.org/W1831806977","https://openalex.org/W1964940502","https://openalex.org/W1966503997","https://openalex.org/W1971160880","https://openalex.org/W1978712750","https://openalex.org/W1980085292","https://openalex.org/W1997330308","https://openalex.org/W1998149911","https://openalex.org/W1998926033","https://openalex.org/W2002725950","https://openalex.org/W2010719465","https://openalex.org/W2012327977","https://openalex.org/W2015662794","https://openalex.org/W2022427793","https://openalex.org/W2026164260","https://openalex.org/W2028636372","https://openalex.org/W2032880686","https://openalex.org/W2034934826","https://openalex.org/W2046934067","https://openalex.org/W2053193054","https://openalex.org/W2053968437","https://openalex.org/W2056358982","https://openalex.org/W2069433691","https://openalex.org/W2069971618","https://openalex.org/W2074882760","https://openalex.org/W2075068230","https://openalex.org/W2075483616","https://openalex.org/W2087438483","https://openalex.org/W2111443675","https://openalex.org/W2121001699","https://openalex.org/W2132314509","https://openalex.org/W2134652466","https://openalex.org/W2143017621","https://openalex.org/W2144446652","https://openalex.org/W2146123582","https://openalex.org/W2149140091","https://openalex.org/W2153530949","https://openalex.org/W2166706824","https://openalex.org/W2193121729","https://openalex.org/W2213022100","https://openalex.org/W2215051657","https://openalex.org/W2250799792","https://openalex.org/W2258542398","https://openalex.org/W2319064941","https://openalex.org/W2320576945","https://openalex.org/W2354404297","https://openalex.org/W2408895595","https://openalex.org/W2520828129","https://openalex.org/W2536583325","https://openalex.org/W2548006041","https://openalex.org/W2550706273","https://openalex.org/W2550799801","https://openalex.org/W2560763403","https://openalex.org/W2564128506","https://openalex.org/W2564681837","https://openalex.org/W2565492514","https://openalex.org/W2567108912","https://openalex.org/W2580986741","https://openalex.org/W2581098546","https://openalex.org/W2581437021","https://openalex.org/W2588408640","https://openalex.org/W2591649529","https://openalex.org/W2601740289","https://openalex.org/W2618892436","https://openalex.org/W2706838023","https://openalex.org/W2754541673","https://openalex.org/W2766325541","https://openalex.org/W2789209160","https://openalex.org/W2901889708","https://openalex.org/W2907693737","https://openalex.org/W2951278869"],"related_works":["https://openalex.org/W590788508","https://openalex.org/W4235873430","https://openalex.org/W2611974471","https://openalex.org/W4313233093","https://openalex.org/W2358082531","https://openalex.org/W2379706362","https://openalex.org/W4285224732","https://openalex.org/W4391649668","https://openalex.org/W4315477857","https://openalex.org/W2603125192"],"abstract_inverted_index":{"Purpose":[0],"The":[1,45,94,136],"purpose":[2],"of":[3,20,48,105,131,155,185,196,211,224,279],"this":[4,49,159],"paper":[5,160],"is":[6],"to":[7,34,165,193],"analyse":[8,38,166,207],"consumer":[9,21,167,230,242,255,272],"purchasing":[10,92,243],"behaviour":[11,168,256],"in":[12,172,254,257],"different":[13,100,103,113,156,173,258],"cultural":[14,81,85,209,247,259],"settings":[15,260],"by":[16,240,261],"exploring":[17],"the":[18,64,71,108,117,123,127,132,153,208,222,229,275],"value":[19],"reviews":[22,62,138,171,231],"from":[23,42,63,99,169,246],"various":[24],"countries.":[25,44],"Design/methodology/approach":[26],"This":[27,188,250],"study":[28,124,251],"uses":[29,161],"online":[30,170],"review":[31,40],"mining":[32,265],"technology":[33],"collect,":[35],"process":[36],"and":[37,58,67,83,91,111,129,232,237,274,277],"user":[39,137],"data":[41,52,54,264],"multiple":[43],"main":[46],"procedures":[47],"research":[50],"are":[51,74],"collection,":[53],"pre-processing,":[55],"feature":[56,184],"extraction":[57],"sentiment":[59],"analysis.":[60],"Online":[61],"American,":[65],"British":[66],"Indian":[68],"websites":[69],"for":[70,116,150],"iPhone":[72],"5s":[73],"analysed.":[75],"Findings":[76],"Every":[77],"country":[78],"has":[79],"unique":[80],"characteristics,":[82],"these":[84],"differences":[86,253],"affect":[87],"consumers\u2019":[88,179],"perceptions,":[89],"attitudes":[90],"behaviours.":[93],"results":[95],"show":[96],"that":[97,143],"consumers":[98],"countries":[101],"exhibit":[102],"levels":[104],"attention":[106],"towards":[107,182],"same":[109,118],"product":[110,119,238,280],"have":[112],"emotional":[114,180],"inclinations":[115],"feature.":[120],"In":[121],"addition,":[122],"also":[125],"identified":[126],"advantages":[128],"disadvantages":[130],"product.":[133,187],"Limitations":[134],"implications":[135,203],"provide":[139],"abundant":[140],"feedback":[141],"information":[142],"serves":[144],"as":[145],"a":[146,162,186,263],"good":[147],"intelligence":[148],"resource":[149],"companies.":[151],"Under":[152],"premise":[154],"language":[157],"habits,":[158],"universal":[163],"approach":[164,189],"countries,":[174],"which":[175,267],"can":[176,190,220,233,268],"help":[177,269],"reveal":[178],"inclination":[181],"each":[183],"be":[191],"extended":[192],"other":[194,200],"brands":[195],"mobile":[197],"phones":[198],"or":[199],"industries.":[201],"Practical":[202],"Multinational":[204],"companies":[205,270],"should":[206],"characteristics":[210],"target":[212],"groups":[213],"when":[214],"proposing":[215],"transnational":[216],"development":[217],"strategies.":[218],"Companies":[219],"understand":[221,271],"perceptions":[223,273],"their":[225,235],"products":[226],"based":[227],"on":[228],"formulate":[234],"marketing":[236],"strategies":[239],"considering":[241],"behaviours":[244],"arising":[245],"differences.":[248],"Originality/value":[249],"identifies":[252],"using":[262],"method,":[266],"performance":[276],"quality":[278],"features.":[281]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":14},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-04-27T08:22:11.395708","created_date":"2025-10-10T00:00:00"}