{"id":"https://openalex.org/W2622722812","doi":"https://doi.org/10.1108/k-02-2017-0052","title":"Effects of platform quality requirement on sellers","display_name":"Effects of platform quality requirement on sellers","publication_year":2017,"publication_date":"2017-06-08","ids":{"openalex":"https://openalex.org/W2622722812","doi":"https://doi.org/10.1108/k-02-2017-0052","mag":"2622722812"},"language":"en","primary_location":{"id":"doi:10.1108/k-02-2017-0052","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-02-2017-0052","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088228581","display_name":"Huijun Hou","orcid":null},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Huijun Hou","raw_affiliation_strings":["School of Management, University of Science and Technology of China, Hefei, Anhui, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Science and Technology of China, Hefei, Anhui, China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011061315","display_name":"Xiaoying Cheng","orcid":null},"institutions":[{"id":"https://openalex.org/I90727586","display_name":"Zhejiang University of Finance and Economics","ror":"https://ror.org/055vj5234","country_code":"CN","type":"education","lineage":["https://openalex.org/I90727586"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiaoying Cheng","raw_affiliation_strings":["Information Management and Engineering, Zhejiang University of Finance and Economics, Hangzhou, Zhejiang, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Management and Engineering, Zhejiang University of Finance and Economics, Hangzhou, Zhejiang, China","institution_ids":["https://openalex.org/I90727586"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.07663023,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"46","issue":"7","first_page":"1204","last_page":"1222"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.9933000206947327,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.7391796112060547},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.7196221351623535},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5513352155685425},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.53611820936203},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.4581526815891266},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.44756144285202026},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.43981900811195374},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4176560044288635},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.41459906101226807},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3712695240974426},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.3424287438392639},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.32372742891311646},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.21413516998291016},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.13315629959106445}],"concepts":[{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7391796112060547},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.7196221351623535},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5513352155685425},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.53611820936203},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4581526815891266},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.44756144285202026},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.43981900811195374},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4176560044288635},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.41459906101226807},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3712695240974426},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.3424287438392639},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32372742891311646},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.21413516998291016},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.13315629959106445},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/k-02-2017-0052","is_oa":false,"landing_page_url":"https://doi.org/10.1108/k-02-2017-0052","pdf_url":null,"source":{"id":"https://openalex.org/S168682784","display_name":"Kybernetes","issn_l":"0368-492X","issn":["0368-492X","1758-7883"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kybernetes","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W837590743","https://openalex.org/W1596158847","https://openalex.org/W1905430731","https://openalex.org/W1981595252","https://openalex.org/W1998810086","https://openalex.org/W2007511821","https://openalex.org/W2021573668","https://openalex.org/W2032067204","https://openalex.org/W2043804443","https://openalex.org/W2050175305","https://openalex.org/W2051362948","https://openalex.org/W2051476234","https://openalex.org/W2060553764","https://openalex.org/W2063885226","https://openalex.org/W2068436685","https://openalex.org/W2069940389","https://openalex.org/W2073298235","https://openalex.org/W2089609741","https://openalex.org/W2090420549","https://openalex.org/W2094969950","https://openalex.org/W2098822220","https://openalex.org/W2104592855","https://openalex.org/W2133400899","https://openalex.org/W2144947015","https://openalex.org/W2795413297","https://openalex.org/W3123091093","https://openalex.org/W3123278189","https://openalex.org/W6639623289"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"The":[1,23,150],"purpose":[2],"of":[3,11,37,131,142],"this":[4],"paper":[5],"is":[6,65,100,114,123],"to":[7,33,76],"study":[8,34],"the":[9,12,35,38,57,68,73,77,87,89,110,126,129,132,135],"effects":[10,36],"requirement":[13,88],"on":[14,43],"product":[15,28,40,44,62,74],"quality":[16,29,41,45,63,75,163],"and":[17,46,51,104,119,134],"refund":[18,47,113],"(return":[19],"service":[20,144],"charge).":[21],"Design/methodology/approach":[22],"authors":[24],"set":[25],"a":[26,83],"minimum":[27,39,69,78],"level":[30,42,64,70],"for":[31,48,165],"platform":[32],"risk-neutral":[49,58],"sellers":[50,59,90],"risk-averse":[52],"sellers,":[53],"respectively.":[54],"Findings":[55],"For":[56],"whose":[60],"optimal":[61,112,140],"lower":[66],"than":[67],"will":[71,91],"improve":[72],"required":[79],"level.":[80],"However,":[81],"under":[82],"certain":[84],"condition":[85],"with":[86,159],"increase":[92],"refund.":[93],"Similar":[94],"results":[95,152],"are":[96],"found":[97],"when":[98],"uncertainty":[99,130],"incorporated":[101],"into":[102],"demand":[103,133],"return":[105,136,143],"quantity.":[106],"In":[107],"addition,":[108],"how":[109],"sellers\u2019":[111,139],"affected":[115],"by":[116],"market":[117,120],"parameters":[118],"volatile":[121],"factors":[122],"discussed.":[124],"Specially,":[125],"correlation":[127],"between":[128],"quantity":[137],"affects":[138],"decision":[141],"charge":[145],"in":[146,157,162],"many":[147],"ways.":[148],"Originality/value":[149],"obtained":[151],"can":[153],"provide":[154],"operational":[155],"managers":[156],"reality":[158],"valuable":[160],"suggestions":[161],"management":[164],"platform.":[166]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}