{"id":"https://openalex.org/W3159021104","doi":"https://doi.org/10.1108/jsit-05-2019-0096","title":"An investigation of technology trust and habit in IT use continuance: a study of a social network","display_name":"An investigation of technology trust and habit in IT use continuance: a study of a social network","publication_year":2021,"publication_date":"2021-05-06","ids":{"openalex":"https://openalex.org/W3159021104","doi":"https://doi.org/10.1108/jsit-05-2019-0096","mag":"3159021104"},"language":"en","primary_location":{"id":"doi:10.1108/jsit-05-2019-0096","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jsit-05-2019-0096","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001797239","display_name":"Igor Alexander Ambalov","orcid":"https://orcid.org/0000-0002-6481-3305"},"institutions":[{"id":"https://openalex.org/I115748381","display_name":"Assumption University","ror":"https://ror.org/03zmqc707","country_code":"TH","type":"education","lineage":["https://openalex.org/I115748381"]}],"countries":["TH"],"is_corresponding":true,"raw_author_name":"Igor Alexander Ambalov","raw_affiliation_strings":["Department of Science and Technology, Assumption University, Bangkok, Thailand"],"affiliations":[{"raw_affiliation_string":"Department of Science and Technology, Assumption University, Bangkok, Thailand","institution_ids":["https://openalex.org/I115748381"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5001797239"],"corresponding_institution_ids":["https://openalex.org/I115748381"],"apc_list":null,"apc_paid":null,"fwci":8.5295,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.97204592,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"23","issue":"1","first_page":"53","last_page":"81"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.9278994798660278},{"id":"https://openalex.org/keywords/popularity","display_name":"Popularity","score":0.7847459316253662},{"id":"https://openalex.org/keywords/habit","display_name":"Habit","score":0.5948036313056946},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.5832905173301697},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.5672013759613037},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5571408867835999},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.48818522691726685},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4851997196674347},{"id":"https://openalex.org/keywords/salient","display_name":"Salient","score":0.4419265389442444},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.42757877707481384},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.42563343048095703},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.41739577054977417},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.35447192192077637},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33722442388534546},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.21455863118171692},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08668261766433716}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.9278994798660278},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.7847459316253662},{"id":"https://openalex.org/C44670240","wikidata":"https://www.wikidata.org/wiki/Q1299714","display_name":"Habit","level":2,"score":0.5948036313056946},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.5832905173301697},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5672013759613037},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5571408867835999},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.48818522691726685},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4851997196674347},{"id":"https://openalex.org/C2780719617","wikidata":"https://www.wikidata.org/wiki/Q1030752","display_name":"Salient","level":2,"score":0.4419265389442444},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.42757877707481384},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.42563343048095703},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.41739577054977417},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35447192192077637},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33722442388534546},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.21455863118171692},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08668261766433716},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jsit-05-2019-0096","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jsit-05-2019-0096","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":95,"referenced_works":["https://openalex.org/W116282327","https://openalex.org/W367660996","https://openalex.org/W1537062288","https://openalex.org/W1588699648","https://openalex.org/W1708344693","https://openalex.org/W1792124015","https://openalex.org/W1854663754","https://openalex.org/W1932741909","https://openalex.org/W1965645084","https://openalex.org/W1970340312","https://openalex.org/W1972405262","https://openalex.org/W1980569376","https://openalex.org/W1984963847","https://openalex.org/W1985749074","https://openalex.org/W1986339133","https://openalex.org/W1988710891","https://openalex.org/W1999537320","https://openalex.org/W2000161159","https://openalex.org/W2014034892","https://openalex.org/W2023819627","https://openalex.org/W2024981255","https://openalex.org/W2026587258","https://openalex.org/W2028184439","https://openalex.org/W2033226648","https://openalex.org/W2033480164","https://openalex.org/W2033943395","https://openalex.org/W2034164864","https://openalex.org/W2036949601","https://openalex.org/W2037881738","https://openalex.org/W2038190867","https://openalex.org/W2040535479","https://openalex.org/W2058927356","https://openalex.org/W2071141511","https://openalex.org/W2078342174","https://openalex.org/W2082645436","https://openalex.org/W2091280087","https://openalex.org/W2094902472","https://openalex.org/W2097324625","https://openalex.org/W2097968720","https://openalex.org/W2104593788","https://openalex.org/W2105512501","https://openalex.org/W2105846369","https://openalex.org/W2106267564","https://openalex.org/W2109476162","https://openalex.org/W2110078189","https://openalex.org/W2110506823","https://openalex.org/W2111624996","https://openalex.org/W2112643368","https://openalex.org/W2119681300","https://openalex.org/W2123534889","https://openalex.org/W2124564431","https://openalex.org/W2127089424","https://openalex.org/W2129373760","https://openalex.org/W2130140239","https://openalex.org/W2130533816","https://openalex.org/W2131994649","https://openalex.org/W2140938420","https://openalex.org/W2142175015","https://openalex.org/W2142822317","https://openalex.org/W2148970282","https://openalex.org/W2149422879","https://openalex.org/W2152176249","https://openalex.org/W2156179539","https://openalex.org/W2160123621","https://openalex.org/W2160594261","https://openalex.org/W2169181428","https://openalex.org/W2183530159","https://openalex.org/W2188971552","https://openalex.org/W2264067869","https://openalex.org/W2290845009","https://openalex.org/W2294044876","https://openalex.org/W2299018452","https://openalex.org/W2334884533","https://openalex.org/W2337835837","https://openalex.org/W2396826584","https://openalex.org/W2526717647","https://openalex.org/W2565958578","https://openalex.org/W2581495188","https://openalex.org/W2585536260","https://openalex.org/W2607054088","https://openalex.org/W2765187141","https://openalex.org/W2782314747","https://openalex.org/W2795907949","https://openalex.org/W2896053734","https://openalex.org/W2899979939","https://openalex.org/W2905101614","https://openalex.org/W2913212759","https://openalex.org/W3125976894","https://openalex.org/W3126055879","https://openalex.org/W3144406692","https://openalex.org/W4248588746","https://openalex.org/W4251458279","https://openalex.org/W4251859756","https://openalex.org/W4252762006","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W2368605798","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2390782701"],"abstract_inverted_index":{"Purpose":[0],"Social":[1],"networking":[2],"services/systems":[3],"(SNSs)":[4],"have":[5,16,25],"grown":[6,26],"in":[7,9,27,55,108,175],"popularity":[8],"the":[10,48,127,162,188,191],"past":[11],"decade.":[12],"However,":[13],"while":[14,122],"some":[15],"been":[17],"abandoned":[18],"by":[19,171,196],"their":[20],"once":[21],"loyal":[22],"users,":[23],"others":[24],"popularity.":[28],"Literature":[29],"provides":[30],"diverse":[31],"and":[32,53,110,151,180],"often":[33],"conflicting":[34],"justifications":[35],"for":[36],"this":[37,43,198],"phenomenon.":[38],"Seeking":[39],"a":[40,63,144,202],"credible":[41],"explanation,":[42],"study":[44,61,142,189],"aims":[45],"to":[46,69,85,155,159],"examine":[47],"roles":[49],"of":[50,66,74,132,136,146,193],"system-like":[51],"trust":[52,107,174],"habit":[54,123,179],"SNS":[56],"use":[57],"continuance.":[58,78],"Design/methodology/approach":[59],"This":[60,165],"conducted":[62],"comprehensive":[64],"review":[65],"related":[67],"literature":[68],"formulate":[70],"an":[71],"extended":[72],"model":[73,95],"information":[75],"technology":[76,109,176],"(IT)":[77],"A":[79],"cross-sectional":[80],"field":[81],"survey":[82],"was":[83,96],"used":[84],"collect":[86],"data":[87],"from":[88],"401":[89],"university-student":[90],"Facebook":[91],"users.":[92],"The":[93,103,141],"research":[94,170],"evaluated":[97],"using":[98,161],"structural":[99],"equation":[100],"modeling.":[101],"Findings":[102],"results":[104],"indicate":[105],"that":[106,149,173],"hedonic":[111,181],"motivation":[112,182],"are":[113],"important":[114],"direct":[115],"influences":[116],"on":[117],"end-user":[118],"continuance":[119,169],"intention":[120],"(CI),":[121],"is":[124,134],"not.":[125],"Interestingly,":[126],"most":[128],"salient":[129],"(indirect)":[130],"predictor":[131],"CI":[133],"confirmation":[135],"(user)":[137],"expectations.":[138],"Practical":[139],"implications":[140],"suggests":[143],"set":[145],"practical":[147],"steps":[148],"managers":[150],"practitioners":[152],"can":[153],"undertake":[154],"support":[156],"users\u2019":[157],"decisions":[158],"continue":[160],"systems.":[163],"Originality/value":[164],"paper":[166],"advances":[167],"IT":[168],"theorizing":[172],"along":[177],"with":[178],"positively":[183],"influence":[184],"CI.":[185],"In":[186],"addition,":[187],"enhances":[190],"concept":[192],"perceived":[194],"usefulness":[195],"modeling":[197],"unitary":[199],"measure":[200],"as":[201],"multidimensional":[203],"construct.":[204]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":4}],"updated_date":"2026-03-18T14:38:29.013473","created_date":"2025-10-10T00:00:00"}