{"id":"https://openalex.org/W2490343266","doi":"https://doi.org/10.1108/jsit-03-2016-0021","title":"Exploring use and benefit of corporate social software","display_name":"Exploring use and benefit of corporate social software","publication_year":2016,"publication_date":"2016-08-03","ids":{"openalex":"https://openalex.org/W2490343266","doi":"https://doi.org/10.1108/jsit-03-2016-0021","mag":"2490343266"},"language":"en","primary_location":{"id":"doi:10.1108/jsit-03-2016-0021","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jsit-03-2016-0021","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013029697","display_name":"Alexander Stocker","orcid":"https://orcid.org/0000-0002-3758-1617"},"institutions":[{"id":"https://openalex.org/I4210112585","display_name":"Virtual Vehicle Research GmbH (Austria)","ror":"https://ror.org/029rc9g37","country_code":"AT","type":"company","lineage":["https://openalex.org/I4210112585"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Alexander Stocker","raw_affiliation_strings":["Virtual Vehicle, Graz, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virtual Vehicle, Graz, Austria","institution_ids":["https://openalex.org/I4210112585"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101445323","display_name":"Johannes M\u00fcller","orcid":"https://orcid.org/0009-0004-5891-0389"},"institutions":[{"id":"https://openalex.org/I4210160616","display_name":"Siemens (Switzerland)","ror":"https://ror.org/056egm241","country_code":"CH","type":"company","lineage":["https://openalex.org/I1325886976","https://openalex.org/I4210160616"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Johannes M\u00fcller","raw_affiliation_strings":["Building Technologies Division, Siemens Switzerland Ltd., Zug, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Building Technologies Division, Siemens Switzerland Ltd., Zug, Switzerland","institution_ids":["https://openalex.org/I4210160616"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.0991104,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"18","issue":"3","first_page":"277","last_page":"296"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.995199978351593,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.7179574966430664},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5914561748504639},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5246663093566895},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.47823232412338257},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.4562481641769409},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.4522732198238373},{"id":"https://openalex.org/keywords/data-collection","display_name":"Data collection","score":0.4278680086135864},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.41011613607406616},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.29618585109710693}],"concepts":[{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.7179574966430664},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5914561748504639},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5246663093566895},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.47823232412338257},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4562481641769409},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4522732198238373},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.4278680086135864},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.41011613607406616},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.29618585109710693},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jsit-03-2016-0021","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jsit-03-2016-0021","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W20967271","https://openalex.org/W70408205","https://openalex.org/W87345122","https://openalex.org/W134343326","https://openalex.org/W168923577","https://openalex.org/W190727590","https://openalex.org/W387768486","https://openalex.org/W392041146","https://openalex.org/W596219907","https://openalex.org/W1481081172","https://openalex.org/W1512231585","https://openalex.org/W1557168211","https://openalex.org/W1573851683","https://openalex.org/W1578409387","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1932447543","https://openalex.org/W1966554814","https://openalex.org/W1975110875","https://openalex.org/W1975443277","https://openalex.org/W1986575645","https://openalex.org/W1993079282","https://openalex.org/W2005968955","https://openalex.org/W2021454553","https://openalex.org/W2035116045","https://openalex.org/W2045585940","https://openalex.org/W2047357526","https://openalex.org/W2057012437","https://openalex.org/W2069446505","https://openalex.org/W2079769892","https://openalex.org/W2097685309","https://openalex.org/W2098216047","https://openalex.org/W2098933959","https://openalex.org/W2100379340","https://openalex.org/W2101687080","https://openalex.org/W2103834355","https://openalex.org/W2106595660","https://openalex.org/W2110567865","https://openalex.org/W2120100221","https://openalex.org/W2121001699","https://openalex.org/W2122739393","https://openalex.org/W2124991404","https://openalex.org/W2135617001","https://openalex.org/W2150376909","https://openalex.org/W2155409285","https://openalex.org/W2158809862","https://openalex.org/W2164336992","https://openalex.org/W2167756992","https://openalex.org/W2168972112","https://openalex.org/W2182610222","https://openalex.org/W2207082468","https://openalex.org/W2216508291","https://openalex.org/W2294397642","https://openalex.org/W2321260127","https://openalex.org/W2479451384","https://openalex.org/W2621340340","https://openalex.org/W2785339849","https://openalex.org/W3123679541"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2032233321","https://openalex.org/W3121970507","https://openalex.org/W2110028391","https://openalex.org/W54497855","https://openalex.org/W217960748","https://openalex.org/W3125814499","https://openalex.org/W2090827041","https://openalex.org/W2565703248","https://openalex.org/W187246281"],"abstract_inverted_index":{"Purpose":[0],"To":[1],"measure":[2],"the":[3,53,125,176,192,225,239,264,269,299],"success":[4,66],"of":[5,30,55,85,155,165,199,201,207,218,221,227,241,263,294,301],"corporate":[6],"social":[7],"software":[8],"(CSS),":[9],"interviews,":[10],"surveys,":[11],"content":[12],"and":[13,25,34,88,119,148,167,181,274,280,310],"usage":[14,37,186,286],"data":[15,38,128,187],"analysis":[16,39],"have":[17],"been":[18],"commonly":[19],"used":[20,145],"in":[21,101,146,178,304],"practice.":[22],"While":[23],"interviews":[24],"surveys":[26,279,303],"are":[27],"only":[28],"capable":[29],"making":[31],"perceived":[32,152],"use":[33,131,180,200,309],"benefits":[35,226],"transparent,":[36],"reveals":[40],"many":[41],"objective":[42,168],"facts":[43],"but":[44],"does":[45],"not":[46],"allow":[47],"insights":[48,307],"into":[49],"potential":[50],"user-benefits.":[51],"Hence,":[52],"purpose":[54],"this":[56,295],"paper":[57,107,138,193,260,296],"is":[58,72,144,151,261],"to":[59,63,81,124,132,174,188,215,237,245,248,267],"link":[60],"both":[61],"perspectives":[62],"advance":[64,175],"CSS":[65,143,185,202,242,285],"measuring.":[67],"Design/methodology/approach":[68],"The":[69,137,292],"research":[70],"case":[71],"References+,":[73],"a":[74,111,156,163,219],"Corporate":[75],"Social":[76],"Software":[77],"developed":[78],"at":[79],"Siemens":[80],"facilitate":[82],"worldwide":[83],"sharing":[84],"knowledge,":[86],"experiences,":[87],"best":[89],"practices":[90],"since":[91],"2005.":[92],"References+":[93],"currently":[94],"has":[95],"around":[96],"15,000":[97],"registered":[98],"members":[99],"located":[100],"more":[102,243],"than":[103],"80":[104],"countries.":[105],"This":[106,211,259],"evaluates":[108],"results":[109,123,195],"from":[110],"user":[112,302],"survey":[113,122,190],"with":[114],"nearly":[115],"1,500":[116],"responding":[117],"employees":[118,154],"links":[120],"all":[121],"corresponding":[126,189],"participant\u2019s":[127],"on":[129,141,196,235,308],"platform":[130],"generate":[133],"additional":[134,306],"insights.":[135],"Findings":[136],"generates":[139,230],"findings":[140,293],"how":[142,149,162,236],"practice":[147],"it":[150,160],"by":[153,278,284],"large-scale":[157],"enterprise.":[158],"Furthermore,":[159],"explores":[161],"combination":[164],"subjective":[166],"evaluation":[169],"methods":[170],"can":[171],"be":[172],"applied":[173],"state-of-the-art":[177],"measuring":[179,224],"benefits.":[182,311],"By":[183],"linking":[184],"data,":[191],"provides":[194],"what":[197,205],"type":[198,206],"may":[203,297],"create":[204],"benefit.":[208],"Practical":[209],"implications":[210],"study":[212],"encourages":[213],"practitioners":[214,234],"take":[216],"advantage":[217],"variety":[220],"instruments":[222],"for":[223,233,288],"CSS.":[228],"It":[229],"numerous":[231],"arguments":[232],"make":[238],"benefit":[240],"transparent":[244],"financial-oriented":[246],"decision-makers":[247],"successfully":[249],"defend":[250],"knowledge":[251,289],"management":[252,290],"projects":[253],"against":[254],"shrinking":[255],"IT":[256],"budgets.":[257],"Originality/value":[258],"one":[262],"first":[265],"attempts":[266],"explore":[268],"relationship":[270],"between":[271],"\u201cperceived":[272,275],"use\u201d":[273,282],"benefits\u201d":[276],"measured":[277,283],"\u201cfactual":[281],"statistics":[287],"research.":[291],"empower":[298],"role":[300],"generating":[305]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":4}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
