{"id":"https://openalex.org/W3106727725","doi":"https://doi.org/10.1108/jsit-01-2020-0005","title":"Mobile banking usage and gamification: the moderating effect of generational cohorts","display_name":"Mobile banking usage and gamification: the moderating effect of generational cohorts","publication_year":2020,"publication_date":"2020-11-25","ids":{"openalex":"https://openalex.org/W3106727725","doi":"https://doi.org/10.1108/jsit-01-2020-0005","mag":"3106727725"},"language":"en","primary_location":{"id":"doi:10.1108/jsit-01-2020-0005","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jsit-01-2020-0005","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033016930","display_name":"Gentjan \u00c7era","orcid":"https://orcid.org/0000-0002-9324-181X"},"institutions":[{"id":"https://openalex.org/I10017102","display_name":"Agricultural University of Tirana","ror":"https://ror.org/03k793y62","country_code":"AL","type":"education","lineage":["https://openalex.org/I10017102"]},{"id":"https://openalex.org/I60858718","display_name":"University of Aveiro","ror":"https://ror.org/00nt41z93","country_code":"PT","type":"education","lineage":["https://openalex.org/I60858718"]},{"id":"https://openalex.org/I165737746","display_name":"Tomas Bata University in Zl\u00edn","ror":"https://ror.org/04nayfw11","country_code":"CZ","type":"education","lineage":["https://openalex.org/I165737746"]}],"countries":["AL","CZ","PT"],"is_corresponding":true,"raw_author_name":"Gentjan \u00c7era","raw_affiliation_strings":["Tomas Bata University in Zlin, Zlin, Czech Republic; Agricultural University of Tirana, Tirana, Albania and ESTGA, University of Aveiro, Aveiro, Portugal","Agricultural University of Tirana, Tirana, Albania and ESTGA, University of Aveiro, Aveiro, Portugal","Tomas Bata University in Zlin, Zlin, Czech Republic"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tomas Bata University in Zlin, Zlin, Czech Republic; Agricultural University of Tirana, Tirana, Albania and ESTGA, University of Aveiro, Aveiro, Portugal","institution_ids":["https://openalex.org/I165737746"]},{"raw_affiliation_string":"Agricultural University of Tirana, Tirana, Albania and ESTGA, University of Aveiro, Aveiro, Portugal","institution_ids":["https://openalex.org/I10017102","https://openalex.org/I60858718"]},{"raw_affiliation_string":"Tomas Bata University in Zlin, Zlin, Czech Republic","institution_ids":["https://openalex.org/I165737746"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014357326","display_name":"Ina Pagria","orcid":null},"institutions":[{"id":"https://openalex.org/I10017102","display_name":"Agricultural University of Tirana","ror":"https://ror.org/03k793y62","country_code":"AL","type":"education","lineage":["https://openalex.org/I10017102"]}],"countries":["AL"],"is_corresponding":false,"raw_author_name":"Ina Pagria","raw_affiliation_strings":["Agricultural University of Tirana, Tirana, Albania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Agricultural University of Tirana, Tirana, Albania","institution_ids":["https://openalex.org/I10017102"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071636394","display_name":"Khurram Ajaz Khan","orcid":"https://orcid.org/0000-0001-5728-8955"},"institutions":[{"id":"https://openalex.org/I165737746","display_name":"Tomas Bata University in Zl\u00edn","ror":"https://ror.org/04nayfw11","country_code":"CZ","type":"education","lineage":["https://openalex.org/I165737746"]}],"countries":["CZ"],"is_corresponding":false,"raw_author_name":"Khurram Ajaz Khan","raw_affiliation_strings":["Tomas Bata University in Zlin, Zlin, Czech Republic"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tomas Bata University in Zlin, Zlin, Czech Republic","institution_ids":["https://openalex.org/I165737746"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081706635","display_name":"Lindita Muaremi","orcid":null},"institutions":[{"id":"https://openalex.org/I124793430","display_name":"State University of Tetova","ror":"https://ror.org/01e4kx996","country_code":"MK","type":"education","lineage":["https://openalex.org/I124793430"]}],"countries":["MK"],"is_corresponding":false,"raw_author_name":"Lindita Muaremi","raw_affiliation_strings":["State University of Tetova, Tetovo, Macedonia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"State University of Tetova, Tetovo, Macedonia","institution_ids":["https://openalex.org/I124793430"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5033016930"],"corresponding_institution_ids":["https://openalex.org/I10017102","https://openalex.org/I165737746","https://openalex.org/I60858718"],"apc_list":null,"apc_paid":null,"fwci":14.0967,"has_fulltext":false,"cited_by_count":63,"citation_normalized_percentile":{"value":0.98523901,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"22","issue":"3","first_page":"243","last_page":"263"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9909999966621399,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6988613605499268},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.5396914482116699},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5189166069030762},{"id":"https://openalex.org/keywords/habit","display_name":"Habit","score":0.5180214047431946},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4806041419506073},{"id":"https://openalex.org/keywords/facilitation","display_name":"Facilitation","score":0.47043582797050476},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.46612927317619324},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4102552533149719},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3296995759010315},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.29781046509742737},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.13632497191429138}],"concepts":[{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6988613605499268},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5396914482116699},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5189166069030762},{"id":"https://openalex.org/C44670240","wikidata":"https://www.wikidata.org/wiki/Q1299714","display_name":"Habit","level":2,"score":0.5180214047431946},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4806041419506073},{"id":"https://openalex.org/C1337776","wikidata":"https://www.wikidata.org/wiki/Q1941955","display_name":"Facilitation","level":2,"score":0.47043582797050476},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.46612927317619324},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4102552533149719},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3296995759010315},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.29781046509742737},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13632497191429138},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/jsit-01-2020-0005","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jsit-01-2020-0005","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:publikace.k.utb.cz:10563/1010071","is_oa":false,"landing_page_url":"http://publikace.k.utb.cz/handle/10563/1010071","pdf_url":null,"source":{"id":"https://openalex.org/S4306400350","display_name":"Repository of TBU publications (Univerzita Tomase Bati ze Zline)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I165737746","host_organization_name":"Tomas Bata University in Zl\u00edn","host_organization_lineage":["https://openalex.org/I165737746"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":104,"referenced_works":["https://openalex.org/W157536760","https://openalex.org/W844563719","https://openalex.org/W1497226654","https://openalex.org/W1791587663","https://openalex.org/W1823946795","https://openalex.org/W1847618919","https://openalex.org/W1860042240","https://openalex.org/W1868965042","https://openalex.org/W1979907230","https://openalex.org/W1980569376","https://openalex.org/W1986221133","https://openalex.org/W1987198869","https://openalex.org/W1990290172","https://openalex.org/W1999586185","https://openalex.org/W2001335359","https://openalex.org/W2004409126","https://openalex.org/W2009546847","https://openalex.org/W2020528556","https://openalex.org/W2021424391","https://openalex.org/W2021590458","https://openalex.org/W2028823881","https://openalex.org/W2036347082","https://openalex.org/W2037621702","https://openalex.org/W2046344967","https://openalex.org/W2049080106","https://openalex.org/W2049907830","https://openalex.org/W2053515873","https://openalex.org/W2059902999","https://openalex.org/W2074236647","https://openalex.org/W2079164256","https://openalex.org/W2099697766","https://openalex.org/W2099702286","https://openalex.org/W2100379340","https://openalex.org/W2105846236","https://openalex.org/W2116955358","https://openalex.org/W2118069264","https://openalex.org/W2126512988","https://openalex.org/W2140971220","https://openalex.org/W2143080493","https://openalex.org/W2153189090","https://openalex.org/W2159369755","https://openalex.org/W2160123621","https://openalex.org/W2170551713","https://openalex.org/W2172368068","https://openalex.org/W2186908013","https://openalex.org/W2307077199","https://openalex.org/W2337110382","https://openalex.org/W2345677498","https://openalex.org/W2405089859","https://openalex.org/W2419260121","https://openalex.org/W2489206983","https://openalex.org/W2512200244","https://openalex.org/W2529580305","https://openalex.org/W2556137844","https://openalex.org/W2559619859","https://openalex.org/W2559860406","https://openalex.org/W2576961875","https://openalex.org/W2577043885","https://openalex.org/W2583700094","https://openalex.org/W2593360310","https://openalex.org/W2593453464","https://openalex.org/W2600322361","https://openalex.org/W2604935499","https://openalex.org/W2607396815","https://openalex.org/W2734868418","https://openalex.org/W2767884210","https://openalex.org/W2768481541","https://openalex.org/W2788743511","https://openalex.org/W2811284561","https://openalex.org/W2876896958","https://openalex.org/W2883534777","https://openalex.org/W2886280252","https://openalex.org/W2886380919","https://openalex.org/W2889156017","https://openalex.org/W2892964741","https://openalex.org/W2893194824","https://openalex.org/W2895409706","https://openalex.org/W2898340774","https://openalex.org/W2898593261","https://openalex.org/W2901118938","https://openalex.org/W2901685183","https://openalex.org/W2901751152","https://openalex.org/W2905811773","https://openalex.org/W2912697547","https://openalex.org/W2914711619","https://openalex.org/W2915541161","https://openalex.org/W2919537620","https://openalex.org/W2919912326","https://openalex.org/W2924110485","https://openalex.org/W2961553619","https://openalex.org/W2966220490","https://openalex.org/W2981602806","https://openalex.org/W2990370385","https://openalex.org/W3005103856","https://openalex.org/W3006048382","https://openalex.org/W3010789203","https://openalex.org/W3027296850","https://openalex.org/W3033529981","https://openalex.org/W3121325248","https://openalex.org/W3123811346","https://openalex.org/W3125504677","https://openalex.org/W3125976894","https://openalex.org/W4238483310","https://openalex.org/W4412284883"],"related_works":["https://openalex.org/W2115761631","https://openalex.org/W2902027532","https://openalex.org/W2328983985","https://openalex.org/W2157241338","https://openalex.org/W2003279779","https://openalex.org/W2366252173","https://openalex.org/W4310261100","https://openalex.org/W2335013938","https://openalex.org/W4281769794","https://openalex.org/W2066150711"],"abstract_inverted_index":{"Purpose":[0],"The":[1,71,212],"extended":[2],"unified":[3],"theory":[4],"of":[5,9,55,90,130,175,183,208,220,225,233,244,252],"acceptance":[6],"and":[7,16,35,50,58,65,112,121,143,178,202,236],"use":[8,68],"technology":[10],"(UTAUT2)":[11],"model":[12,73,111,198],"has":[13],"been":[14,100],"adapted":[15],"applied":[17,216],"by":[18,80],"scholars":[19],"to":[20,42,67,126,148,154,186],"gain":[21],"insight":[22],"into":[23],"mobile":[24],"banking":[25],"(m-banking)":[26],"usage.":[27],"By":[28],"combining":[29],"three":[30],"perspectives,":[31],"UTAUT2,":[32,200],"gamification":[33],"(GM)":[34],"generational":[36,203,245],"cohort":[37],"theory,":[38],"this":[39,238],"study":[40,79,239],"aims":[41],"investigate":[43],"the":[44,52,61,104,109,133,139,181,206,218,231,242,250],"factors":[45],"which":[46],"impact":[47],"m-banking":[48,234,255],"usage":[49],"examine":[51],"moderating":[53],"effect":[54,251],"generations":[56],"Y":[57],"Z":[59],"on":[60,254],"relationship":[62,140],"between":[63,141],"GM":[64,113,142,201,253],"intention":[66,145],"m-banking.":[69],"Design/methodology/approach":[70],"adopted":[72],"was":[74],"tested":[75],"in":[76,173,205,217],"a":[77,95,159,197,209,223],"quantitative":[78],"using":[81],"partial":[82],"least":[83],"square":[84],"structural":[85],"equation":[86],"modelling.":[87],"A":[88],"total":[89],"380":[91],"valid":[92],"questionnaires":[93],"from":[94],"transition":[96,171,210],"country,":[97],"Albania,":[98],"have":[99],"examined.":[101],"Findings":[102],"In":[103],"study,":[105],"scientific":[106],"evidence":[107],"concerning":[108],"UTAUT2":[110],"elements":[114],"are":[115],"provided.":[116],"Thus,":[117],"facilitation":[118],"conditions,":[119],"habit":[120],"hedonic":[122],"motivation":[123],"were":[124],"found":[125],"be":[127,215],"significant":[128],"determinants":[129,232],"GM.":[131],"Moreover,":[132],"results":[134,185],"revealed":[135],"that":[136],"age":[137],"moderates":[138],"behavioural":[144],"(BI).":[146],"Compared":[147],"generation":[149],"Z,":[150],"individuals":[151],"born":[152],"prior":[153],"1996":[155],"(generation":[156],"Y),":[157],"exhibited":[158],"much":[160],"stronger":[161],"relationship.":[162],"Research":[163],"limitations/implications":[164],"Although":[165],"Albania":[166],"bears":[167],"similarities":[168],"with":[169],"other":[170],"countries":[172],"terms":[174],"regional,":[176],"economic":[177],"political":[179],"environments,":[180],"generalisation":[182],"these":[184],"another":[187],"context":[188,207],"is":[189],"rather":[190],"limited.":[191],"Practical":[192],"implications":[193],"This":[194],"paper":[195],"offers":[196],"integrating":[199],"cohorts":[204,246],"country.":[211],"findings":[213],"can":[214],"form":[219],"guidelines":[221],"for":[222],"number":[224],"financial":[226],"institutions.":[227],"Originality/value":[228],"Besides":[229],"identifying":[230],"adoption":[235],"GM,":[237],"notably":[240],"reveals":[241],"importance":[243],"because":[247],"it":[248],"governs":[249],"BI.":[256]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":15},{"year":2023,"cited_by_count":16},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":6}],"updated_date":"2026-05-02T08:42:23.175194","created_date":"2025-10-10T00:00:00"}
