{"id":"https://openalex.org/W2229019689","doi":"https://doi.org/10.1108/jkm-12-2014-0494","title":"Knowledge management in Mexican NPOs: a comparative study in organizations with a local and national presence","display_name":"Knowledge management in Mexican NPOs: a comparative study in organizations with a local and national presence","publication_year":2016,"publication_date":"2016-02-08","ids":{"openalex":"https://openalex.org/W2229019689","doi":"https://doi.org/10.1108/jkm-12-2014-0494","mag":"2229019689"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-12-2014-0494","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-12-2014-0494","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033499514","display_name":"Laura Zapata\u2010Cantu","orcid":"https://orcid.org/0000-0001-8804-7046"},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":true,"raw_author_name":"Laura E Zapata Cantu","raw_affiliation_strings":["Egade Business School, Tecnologico de Monterrey, Monterrey, Mexico"],"affiliations":[{"raw_affiliation_string":"Egade Business School, Tecnologico de Monterrey, Monterrey, Mexico","institution_ids":["https://openalex.org/I98461037"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071597523","display_name":"Carlota Eugenia Mondragon","orcid":null},"institutions":[{"id":"https://openalex.org/I98461037","display_name":"Tecnol\u00f3gico de Monterrey","ror":"https://ror.org/03ayjn504","country_code":"MX","type":"education","lineage":["https://openalex.org/I98461037"]}],"countries":["MX"],"is_corresponding":false,"raw_author_name":"Carlota Eugenia Mondragon","raw_affiliation_strings":["EGADE Business School-Tecnol\u00f3gico de Monterrey, Monterrey, Mexico"],"affiliations":[{"raw_affiliation_string":"EGADE Business School-Tecnol\u00f3gico de Monterrey, Monterrey, Mexico","institution_ids":["https://openalex.org/I98461037"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5033499514"],"corresponding_institution_ids":["https://openalex.org/I98461037"],"apc_list":null,"apc_paid":null,"fwci":5.0054,"has_fulltext":false,"cited_by_count":39,"citation_normalized_percentile":{"value":0.94398427,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"20","issue":"1","first_page":"69","last_page":"87"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11120","display_name":"Nonprofit Sector and Volunteering","score":0.9685999751091003,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13803","display_name":"Organizational Strategy and Culture","score":0.9674999713897705,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.7142517566680908},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6119641661643982},{"id":"https://openalex.org/keywords/knowledge-transfer","display_name":"Knowledge transfer","score":0.5832446217536926},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"Organizational learning","score":0.562377393245697},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.49031761288642883},{"id":"https://openalex.org/keywords/personal-knowledge-management","display_name":"Personal knowledge management","score":0.4498693645000458},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.44657838344573975},{"id":"https://openalex.org/keywords/knowledge-value-chain","display_name":"Knowledge value chain","score":0.4223904013633728},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.3721916079521179},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.15655192732810974},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.14662855863571167}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.7142517566680908},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6119641661643982},{"id":"https://openalex.org/C2776960227","wikidata":"https://www.wikidata.org/wiki/Q2586354","display_name":"Knowledge transfer","level":2,"score":0.5832446217536926},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.562377393245697},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.49031761288642883},{"id":"https://openalex.org/C187572123","wikidata":"https://www.wikidata.org/wiki/Q2034224","display_name":"Personal knowledge management","level":3,"score":0.4498693645000458},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.44657838344573975},{"id":"https://openalex.org/C191628500","wikidata":"https://www.wikidata.org/wiki/Q6423404","display_name":"Knowledge value chain","level":3,"score":0.4223904013633728},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3721916079521179},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15655192732810974},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.14662855863571167},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jkm-12-2014-0494","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-12-2014-0494","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W47266410","https://openalex.org/W108421079","https://openalex.org/W159305746","https://openalex.org/W1507844706","https://openalex.org/W1527311855","https://openalex.org/W1684809301","https://openalex.org/W1859484775","https://openalex.org/W1964166361","https://openalex.org/W1975074857","https://openalex.org/W1975695177","https://openalex.org/W1976810358","https://openalex.org/W1983182694","https://openalex.org/W1986671259","https://openalex.org/W1992324015","https://openalex.org/W1992403863","https://openalex.org/W2005397844","https://openalex.org/W2014724060","https://openalex.org/W2019665365","https://openalex.org/W2035132116","https://openalex.org/W2044712220","https://openalex.org/W2046342832","https://openalex.org/W2049704493","https://openalex.org/W2061977616","https://openalex.org/W2063928064","https://openalex.org/W2072359891","https://openalex.org/W2073358974","https://openalex.org/W2081704887","https://openalex.org/W2089402107","https://openalex.org/W2122900651","https://openalex.org/W2123709218","https://openalex.org/W2129986732","https://openalex.org/W2130708991","https://openalex.org/W2133793305","https://openalex.org/W2134057726","https://openalex.org/W2141951329","https://openalex.org/W2143160986","https://openalex.org/W2152946714","https://openalex.org/W2158311024","https://openalex.org/W2160449301","https://openalex.org/W2168814736","https://openalex.org/W2171108411","https://openalex.org/W2172157658","https://openalex.org/W2276951638","https://openalex.org/W2485478218","https://openalex.org/W2903804639","https://openalex.org/W2905019681","https://openalex.org/W3124536214","https://openalex.org/W4233859821","https://openalex.org/W4238734241","https://openalex.org/W4388147587"],"related_works":["https://openalex.org/W2998001464","https://openalex.org/W2103448668","https://openalex.org/W2952030720","https://openalex.org/W2610698398","https://openalex.org/W2081797436","https://openalex.org/W2997491296","https://openalex.org/W4233041537","https://openalex.org/W2109606664","https://openalex.org/W1719281000","https://openalex.org/W2491123162"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,61,78,138,173,208,244],"The":[2,151],"purpose":[3],"of":[4,141,250],"this":[5,142],"paper":[6],"is":[7,144],"to":[8,20,29,38,57,108,115,146,175,215,221,227,230,235,259,264],"identify":[9],"those":[10],"organizational":[11,99,110,134,200,273],"and":[12,22,33,37,42,54,69,91,98,119,188,193,202,224,226,234,268],"personal":[13,96,113,185,265],"elements":[14],"that":[15,184],"enable":[16],"not-for-profit":[17],"organizations":[18],"(NPOs)":[19],"generate":[21,87],"transfer":[23,109,130],"knowledge.":[24,111],"NPOs":[25,86,148,161,181,209,220],"are":[26,105,126,196,246],"under":[27,149],"pressure":[28],"use":[30],"their":[31,40,122,212,237],"financial":[32],"human":[34],"resources":[35],"efficiently,":[36],"improve":[39],"activities":[41],"services":[43],"constantly.":[44],"Knowledge":[45],"management":[46,158,177,204,252],"as":[47,270,272],"a":[48],"strategy":[49],"would":[50,165],"ensure":[51],"NPOs\u2019":[52],"sustainability":[53],"rapid":[55],"adaptation":[56],"dynamic":[58],"environments.":[59],"Design/methodology/approach":[60],"A":[62],"qualitative":[63],"study":[64,143],"based":[65,93],"on":[66,94],"interviews,":[67],"documents":[68],"questionnaires":[70],"was":[71],"conducted":[72],"in":[73,121,160,162,168,178,190,254],"28":[74],"Mexican":[75,85],"NPOs.":[76,255],"Findings":[77],"Three":[79],"main":[80],"findings":[81,152],"were":[82],"identified:":[83],"First,":[84],"knowledge":[88,129,157,176,214,251],"through":[89],"courses":[90],"seminars":[92],"volunteers\u2019":[95],"motivation":[97],"culture.":[100],"Second,":[101],"informal":[102],"communication":[103],"media":[104],"widely":[106],"utilized":[107],"Third,":[112],"commitment":[114,187,267],"the":[116,147,241],"organization\u2019s":[117,191],"mission":[118,192],"trust":[120,189],"colleagues\u2019":[123],"social":[124,194],"actions":[125,195],"crucial":[127,197],"for":[128,156],"effectiveness,":[131],"rather":[132,198],"than":[133,199],"elements.":[135,274],"Research":[136],"limitations/implications":[137],"Results":[139],"scope":[140],"limited":[145],"study.":[150],"expose":[153],"some":[154],"highlights":[155],"process":[159],"Mexico":[163],"which":[164,218],"be":[166,222,260],"tested":[167],"further":[169],"research.":[170],"Practical":[171],"implications":[172,207],"Contrary":[174],"profit":[179],"organizations,":[180],"must":[182,210],"recognize":[183],"motivation,":[186,266],"culture":[201],"top":[203],"support.":[205],"Social":[206],"convert":[211],"tacit":[213],"explicit":[216],"knowledge,":[217],"allows":[219],"transparent":[223],"effective,":[225],"have":[228,258],"access":[229],"more":[231],"funding":[232],"opportunities":[233],"replicate":[236],"best":[238],"practices":[239],"throughout":[240],"organization.":[242],"Originality/value":[243],"There":[245],"only":[247],"few":[248],"studies":[249],"processes":[253],"Some":[256],"considerations":[257],"done":[261],"with":[262],"respect":[263],"trust,":[269],"well":[271]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}