{"id":"https://openalex.org/W4396775985","doi":"https://doi.org/10.1108/jkm-11-2023-1042","title":"The challenges in integrating ESG factors into banks\u2019 credit department: a knowledge management enhanced framework","display_name":"The challenges in integrating ESG factors into banks\u2019 credit department: a knowledge management enhanced framework","publication_year":2024,"publication_date":"2024-05-09","ids":{"openalex":"https://openalex.org/W4396775985","doi":"https://doi.org/10.1108/jkm-11-2023-1042"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-11-2023-1042","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-11-2023-1042","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045665091","display_name":"Marialuisa Saviano","orcid":"https://orcid.org/0000-0001-7566-9639"},"institutions":[{"id":"https://openalex.org/I131729948","display_name":"University of Salerno","ror":"https://ror.org/0192m2k53","country_code":"IT","type":"education","lineage":["https://openalex.org/I131729948"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marialuisa Saviano","raw_affiliation_strings":["Department of Pharmacy and Pharmanomics Interdepartmental Center, University of Salerno, Salerno, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Pharmacy and Pharmanomics Interdepartmental Center, University of Salerno, Salerno, Italy","institution_ids":["https://openalex.org/I131729948"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101754192","display_name":"Giuseppe Russo","orcid":"https://orcid.org/0000-0003-1711-8008"},"institutions":[{"id":"https://openalex.org/I186995768","display_name":"Universit\u00e0 degli studi di Cassino e del Lazio Meridionale","ror":"https://ror.org/04nxkaq16","country_code":"IT","type":"education","lineage":["https://openalex.org/I186995768"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Giuseppe Russo","raw_affiliation_strings":["Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy","institution_ids":["https://openalex.org/I186995768"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006224857","display_name":"Massimiliano Farina Briamonte","orcid":"https://orcid.org/0000-0002-5893-7993"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Massimiliano Farina Briamonte","raw_affiliation_strings":["Department of Business Economics, University Roma3, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Economics, University Roma3, Rome, Italy","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029569601","display_name":"Loris Di Nallo","orcid":null},"institutions":[{"id":"https://openalex.org/I186995768","display_name":"Universit\u00e0 degli studi di Cassino e del Lazio Meridionale","ror":"https://ror.org/04nxkaq16","country_code":"IT","type":"education","lineage":["https://openalex.org/I186995768"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Loris Di Nallo","raw_affiliation_strings":["Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy","institution_ids":["https://openalex.org/I186995768"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":11.6936,"has_fulltext":false,"cited_by_count":25,"citation_normalized_percentile":{"value":0.98997238,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"28","issue":"8","first_page":"2460","last_page":"2481"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10127","display_name":"Banking stability, regulation, efficiency","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10127","display_name":"Banking stability, regulation, efficiency","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9508000016212463,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11365","display_name":"Islamic Finance and Banking Studies","score":0.9438999891281128,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.703006386756897},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6666465997695923},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.49384909868240356},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.26340675354003906}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.703006386756897},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6666465997695923},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.49384909868240356},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.26340675354003906}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/jkm-11-2023-1042","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-11-2023-1042","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:iris.uniroma3.it:11590/511500","is_oa":false,"landing_page_url":"https://hdl.handle.net/11590/511500","pdf_url":null,"source":{"id":"https://openalex.org/S4377196120","display_name":"Iris (Roma Tre University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119003972","host_organization_name":"Roma Tre University","host_organization_lineage":["https://openalex.org/I119003972"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":101,"referenced_works":["https://openalex.org/W991240716","https://openalex.org/W1536169351","https://openalex.org/W1553892834","https://openalex.org/W1728227679","https://openalex.org/W1883628869","https://openalex.org/W1970365581","https://openalex.org/W2009829825","https://openalex.org/W2015601987","https://openalex.org/W2017309401","https://openalex.org/W2058525753","https://openalex.org/W2102897370","https://openalex.org/W2105887944","https://openalex.org/W2126842218","https://openalex.org/W2133166513","https://openalex.org/W2134089459","https://openalex.org/W2135492276","https://openalex.org/W2140996188","https://openalex.org/W2141705816","https://openalex.org/W2149062588","https://openalex.org/W2150381819","https://openalex.org/W2165932466","https://openalex.org/W2211074832","https://openalex.org/W2229412261","https://openalex.org/W2252935592","https://openalex.org/W2530245987","https://openalex.org/W2530402671","https://openalex.org/W2588457420","https://openalex.org/W2610557370","https://openalex.org/W2734990077","https://openalex.org/W2748893437","https://openalex.org/W2750444576","https://openalex.org/W2778028685","https://openalex.org/W2786692039","https://openalex.org/W2789316909","https://openalex.org/W2789986734","https://openalex.org/W2806012053","https://openalex.org/W2807472376","https://openalex.org/W2808949800","https://openalex.org/W2813571173","https://openalex.org/W2888694654","https://openalex.org/W2893336328","https://openalex.org/W2896128208","https://openalex.org/W2900548841","https://openalex.org/W2900608040","https://openalex.org/W2901063620","https://openalex.org/W2911070737","https://openalex.org/W2914246740","https://openalex.org/W2921253033","https://openalex.org/W2941281741","https://openalex.org/W2942825594","https://openalex.org/W2943042139","https://openalex.org/W2950146096","https://openalex.org/W2968618435","https://openalex.org/W2979520591","https://openalex.org/W3011443804","https://openalex.org/W3016388462","https://openalex.org/W3038537042","https://openalex.org/W3041030117","https://openalex.org/W3092198243","https://openalex.org/W3093522496","https://openalex.org/W3108896238","https://openalex.org/W3110265610","https://openalex.org/W3111586337","https://openalex.org/W3136791292","https://openalex.org/W3138721169","https://openalex.org/W3144036963","https://openalex.org/W3148854950","https://openalex.org/W3163565258","https://openalex.org/W3168014181","https://openalex.org/W3169396835","https://openalex.org/W3170894140","https://openalex.org/W3172797469","https://openalex.org/W3178379949","https://openalex.org/W3185877970","https://openalex.org/W3197236612","https://openalex.org/W3201388334","https://openalex.org/W3206903912","https://openalex.org/W3207288902","https://openalex.org/W3211605240","https://openalex.org/W4205226285","https://openalex.org/W4205608689","https://openalex.org/W4206528638","https://openalex.org/W4220786807","https://openalex.org/W4221104381","https://openalex.org/W4221104723","https://openalex.org/W4240739212","https://openalex.org/W4249202065","https://openalex.org/W4252092870","https://openalex.org/W4283221290","https://openalex.org/W4285594693","https://openalex.org/W4286203088","https://openalex.org/W4290729017","https://openalex.org/W4295920735","https://openalex.org/W4297236792","https://openalex.org/W4313430927","https://openalex.org/W4318070861","https://openalex.org/W4321100253","https://openalex.org/W4327740109","https://openalex.org/W4383960597","https://openalex.org/W4388550166","https://openalex.org/W4389288464"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2765153054","https://openalex.org/W2596173151","https://openalex.org/W3213789065","https://openalex.org/W3080576469","https://openalex.org/W4231340554","https://openalex.org/W1491839574","https://openalex.org/W2931838652","https://openalex.org/W3168296622","https://openalex.org/W4307515305"],"abstract_inverted_index":{"Purpose":[0],"Assuming":[1],"that":[2,90,154,166,341],"knowledge":[3,23,47,184,276,317,369],"management":[4,24,48,185,277,318],"is":[5,25],"a":[6,57,93,133,197,305,311,321,337,381],"pivotal":[7],"issue":[8],"in":[9,43,51,102,361,380],"business":[10],"to":[11,20,27,110,124,132,172,206,271,323,335,354],"improve":[12],"and":[13,36,49,114,126,177,201,261,345,387],"maintain":[14],"competitive":[15],"advantages,":[16],"this":[17,73,100,163,298],"paper":[18,74,98],"aims":[19],"investigate":[21,355],"how":[22],"useful":[26],"face":[28],"challenges":[29,115],"about":[30],"the":[31,41,44,52,63,66,71,83,103,106,112,137,145,148,152,157,160,188,192,203,211,215,221,224,228,239,244,248,255,264,282,286,289,293,295,332,356,362,366,375],"integration":[32,193,326,357],"of":[33,65,86,105,116,136,147,159,194,217,227,266,288,358,368,374],"environment,":[34],"social":[35],"governance":[37],"(ESG)":[38],"factors,":[39],"filling":[40],"gap":[42],"literature":[45,69,149],"regarding":[46],"ESG":[50,117,195,218,283,325,359,376],"banking":[53,222,290,363],"world":[54],"by":[55,243],"considering":[56,331],"real":[58,78,161,245],"case.":[59],"Design/methodology/approach":[60],"Starting":[61],"from":[62,156,191,343],"analysis":[64,146],"more":[67],"relevant":[68,231],"on":[70,144,250,268,292,308],"topic,":[72],"describes":[75],"an":[76,87,182,274,351],"illustrative":[77],"case":[79,101,120],"through":[80,365],"interviews":[81],"with":[82,151],"credit":[84,199,329],"department":[85,200],"Italian":[88],"bank":[89],"has":[91,300],"adopted":[92],"specific":[94],"sustainability":[95],"approach.":[96],"This":[97,179,348],"discusses":[99],"context":[104],"outlined":[107],"theoretical":[108,129],"background":[109],"explore":[111],"trends":[113],"integration.":[118,284],"The":[119,314,371],"study":[121,164,180,229,299],"allows":[122],"us":[123],"evaluate":[125],"expand":[127],"our":[128],"framework,":[130],"leading":[131],"greater":[134],"understanding":[135],"complex":[138],"phenomenon":[139],"under":[140],"investigation.":[141],"Findings":[142],"Based":[143],"combined":[150],"insights":[153],"emerged":[155],"experience":[158],"case,":[162,246],"shows":[165],"there":[167],"are":[168,230,390],"three":[169],"primary":[170],"factors":[171,219,360],"consider:":[173],"data":[174],"issues,":[175],"competencies":[176],"workflow.":[178],"outlines":[181],"enhanced":[183,316],"framework":[186,319],"displaying":[187],"complexity":[189],"emerging":[190],"into":[196,220,327],"bank\u2019s":[198],"identify":[202],"best":[204,296],"practices":[205,297],"pursue.":[207],"Practical":[208],"implications":[209,226],"Given":[210],"increasing":[212,333],"pressure":[213],"toward":[214],"incorporation":[216],"sector,":[223],"practical":[225,240,346],"as":[232,253,310],"they":[233],"provide":[234],"guidelines":[235],"for":[236,257],"action.":[237],"Specifically,":[238],"problems":[241],"highlighted":[242],"like":[247],"priority":[249],"themes":[251],"such":[252],"questionnaires,":[254],"need":[256,334],"ad":[258],"hoc":[259],"commissions":[260],"workflow,":[262],"drive":[263],"attention":[265],"decision-makers":[267],"key":[269],"aspects":[270],"effectively":[272],"adopt":[273],"advanced":[275],"approach":[278,340,377],"aimed":[279],"at":[280],"improving":[281],"Considering":[285],"effect":[287],"system":[291,364],"economy,":[294],"identified":[301],"can":[302],"also":[303],"have":[304],"positive":[306],"impact":[307],"society":[309],"whole.":[312],"Originality/value":[313],"proposed":[315],"offers":[320],"guideline":[322],"orchestrate":[324],"banks\u2019":[328],"departments,":[330],"frame":[336],"sustainability-oriented":[338],"strategic":[339,372],"emerges":[342],"academic":[344],"enquiries.":[347],"research":[349],"represents":[350],"initial":[352],"attempt":[353],"lens":[367],"management.":[370],"nature":[373],"clearly":[378],"appears":[379],"dynamic":[382],"environment":[383],"where":[384],"stakeholder":[385],"pressures":[386],"regulatory":[388],"evolutions":[389],"strong.":[391]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":15},{"year":2024,"cited_by_count":3}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}