{"id":"https://openalex.org/W4291926417","doi":"https://doi.org/10.1108/jkm-11-2021-0871","title":"Big data from customers and non-customers through crowdsourcing, citizen science and crowdfunding","display_name":"Big data from customers and non-customers through crowdsourcing, citizen science and crowdfunding","publication_year":2022,"publication_date":"2022-08-12","ids":{"openalex":"https://openalex.org/W4291926417","doi":"https://doi.org/10.1108/jkm-11-2021-0871"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-11-2021-0871","is_oa":true,"landing_page_url":"https://doi.org/10.1108/jkm-11-2021-0871","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/JKM-11-2021-0871/full/pdf?title=big-data-from-customers-and-non-customers-through-crowdsourcing-citizen-science-and-crowdfunding","source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/JKM-11-2021-0871/full/pdf?title=big-data-from-customers-and-non-customers-through-crowdsourcing-citizen-science-and-crowdfunding","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008236776","display_name":"Francesco Cappa","orcid":"https://orcid.org/0000-0001-5628-731X"},"institutions":[{"id":"https://openalex.org/I56441308","display_name":"Libera Universit\u00e0 Internazionale degli Studi Sociali Guido Carli","ror":"https://ror.org/01q8b6q23","country_code":"IT","type":"education","lineage":["https://openalex.org/I56441308"]},{"id":"https://openalex.org/I155125353","display_name":"Universit\u00e0 Campus Bio-Medico","ror":"https://ror.org/04gqx4x78","country_code":"IT","type":"education","lineage":["https://openalex.org/I155125353"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Francesco Cappa","raw_affiliation_strings":["Department of Engineering, Campus Bio-Medico University, Rome, Italy and","Luiss Business School, Luiss University, Rome, Italy","Department of Engineering, Campus Bio-Medico University, Rome, Italy and Luiss Business School, Luiss University, Rome, Italy"],"affiliations":[{"raw_affiliation_string":"Department of Engineering, Campus Bio-Medico University, Rome, Italy and","institution_ids":["https://openalex.org/I155125353"]},{"raw_affiliation_string":"Luiss Business School, Luiss University, Rome, Italy","institution_ids":["https://openalex.org/I56441308"]},{"raw_affiliation_string":"Department of Engineering, Campus Bio-Medico University, Rome, Italy and Luiss Business School, Luiss University, Rome, Italy","institution_ids":["https://openalex.org/I155125353","https://openalex.org/I56441308"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5008236776"],"corresponding_institution_ids":["https://openalex.org/I155125353","https://openalex.org/I56441308"],"apc_list":null,"apc_paid":null,"fwci":7.5124,"has_fulltext":true,"cited_by_count":40,"citation_normalized_percentile":{"value":0.97469885,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"26","issue":"11","first_page":"308","last_page":"323"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/crowdsourcing","display_name":"Crowdsourcing","score":0.9075487852096558},{"id":"https://openalex.org/keywords/big-data","display_name":"Big data","score":0.8505147099494934},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6833816766738892},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.6472668647766113},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.582641065120697},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.519770085811615},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.5025739669799805},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.48032346367836},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4783472716808319},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4702027440071106},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.42341381311416626},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.35523736476898193},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.20446690917015076},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.14752566814422607},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.11385571956634521},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.11245676875114441},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.07815653085708618}],"concepts":[{"id":"https://openalex.org/C62230096","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowdsourcing","level":2,"score":0.9075487852096558},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.8505147099494934},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6833816766738892},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.6472668647766113},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.582641065120697},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.519770085811615},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.5025739669799805},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.48032346367836},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4783472716808319},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4702027440071106},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.42341381311416626},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35523736476898193},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20446690917015076},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.14752566814422607},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.11385571956634521},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11245676875114441},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.07815653085708618},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/jkm-11-2021-0871","is_oa":true,"landing_page_url":"https://doi.org/10.1108/jkm-11-2021-0871","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/JKM-11-2021-0871/full/pdf?title=big-data-from-customers-and-non-customers-through-crowdsourcing-citizen-science-and-crowdfunding","source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:iris.uniroma3.it:11590/491378","is_oa":false,"landing_page_url":"https://hdl.handle.net/11590/491378","pdf_url":null,"source":{"id":"https://openalex.org/S4377196120","display_name":"Iris (Roma Tre University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119003972","host_organization_name":"Roma Tre University","host_organization_lineage":["https://openalex.org/I119003972"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1108/jkm-11-2021-0871","is_oa":true,"landing_page_url":"https://doi.org/10.1108/jkm-11-2021-0871","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/JKM-11-2021-0871/full/pdf?title=big-data-from-customers-and-non-customers-through-crowdsourcing-citizen-science-and-crowdfunding","source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4291926417.pdf","grobid_xml":"https://content.openalex.org/works/W4291926417.grobid-xml"},"referenced_works_count":99,"referenced_works":["https://openalex.org/W1001370459","https://openalex.org/W1594400844","https://openalex.org/W1964487809","https://openalex.org/W1979461265","https://openalex.org/W1993077362","https://openalex.org/W2005916696","https://openalex.org/W2008810867","https://openalex.org/W2013675601","https://openalex.org/W2040263621","https://openalex.org/W2054834655","https://openalex.org/W2064842021","https://openalex.org/W2068769119","https://openalex.org/W2076684951","https://openalex.org/W2082619040","https://openalex.org/W2087936817","https://openalex.org/W2122517769","https://openalex.org/W2141987336","https://openalex.org/W2149110210","https://openalex.org/W2153658501","https://openalex.org/W2161216922","https://openalex.org/W2169593491","https://openalex.org/W2170899200","https://openalex.org/W2260803494","https://openalex.org/W2294381801","https://openalex.org/W2341052239","https://openalex.org/W2405478223","https://openalex.org/W2515300481","https://openalex.org/W2519706319","https://openalex.org/W2521107788","https://openalex.org/W2542632482","https://openalex.org/W2548973724","https://openalex.org/W2550225360","https://openalex.org/W2563980602","https://openalex.org/W2564128506","https://openalex.org/W2565126480","https://openalex.org/W2568284083","https://openalex.org/W2574816137","https://openalex.org/W2575678410","https://openalex.org/W2580408412","https://openalex.org/W2580986741","https://openalex.org/W2581098546","https://openalex.org/W2581628414","https://openalex.org/W2582428661","https://openalex.org/W2586501859","https://openalex.org/W2593865443","https://openalex.org/W2595801627","https://openalex.org/W2608139680","https://openalex.org/W2616740625","https://openalex.org/W2617111590","https://openalex.org/W2730922864","https://openalex.org/W2736713072","https://openalex.org/W2740624617","https://openalex.org/W2745606758","https://openalex.org/W2767084877","https://openalex.org/W2768534111","https://openalex.org/W2770271096","https://openalex.org/W2804095534","https://openalex.org/W2805511408","https://openalex.org/W2884848401","https://openalex.org/W2888476545","https://openalex.org/W2903476194","https://openalex.org/W2906422317","https://openalex.org/W2908094560","https://openalex.org/W2913812259","https://openalex.org/W2922328569","https://openalex.org/W2924679957","https://openalex.org/W2937694817","https://openalex.org/W2956954100","https://openalex.org/W2957354068","https://openalex.org/W2957640084","https://openalex.org/W2990179602","https://openalex.org/W2991621893","https://openalex.org/W3010761731","https://openalex.org/W3012294133","https://openalex.org/W3024245240","https://openalex.org/W3033465542","https://openalex.org/W3038831374","https://openalex.org/W3042098909","https://openalex.org/W3045741511","https://openalex.org/W3048865944","https://openalex.org/W3081301705","https://openalex.org/W3104593380","https://openalex.org/W3121443323","https://openalex.org/W3121545263","https://openalex.org/W3121716941","https://openalex.org/W3121850723","https://openalex.org/W3124163132","https://openalex.org/W3124536214","https://openalex.org/W3125484175","https://openalex.org/W3138023491","https://openalex.org/W3163350465","https://openalex.org/W3173481659","https://openalex.org/W3178980036","https://openalex.org/W3180349999","https://openalex.org/W3180540348","https://openalex.org/W3206967338","https://openalex.org/W3216117585","https://openalex.org/W4211019716","https://openalex.org/W4239069498"],"related_works":["https://openalex.org/W2438713564","https://openalex.org/W4391024416","https://openalex.org/W3213607208","https://openalex.org/W2548786942","https://openalex.org/W2315110999","https://openalex.org/W3188047445","https://openalex.org/W4212920570","https://openalex.org/W4360615222","https://openalex.org/W2056769467","https://openalex.org/W2122231903"],"abstract_inverted_index":{"Purpose":[0],"The":[1,151],"unprecedented":[2],"growth":[3],"in":[4,35,94,155,171,198,203,241],"the":[5,18,24,36,48,61,111,119,172,238],"volume,":[6],"variety":[7],"and":[8,15,38,139,149,219,254,266],"velocity":[9],"with":[10,84],"which":[11,90,163],"data":[12,28,42,57,67,133,195,218],"is":[13,86,244],"generated":[14],"collected":[16,58],"over":[17],"last":[19],"decade":[20],"has":[21,52,76],"led":[22],"to":[23,43,65,100,109,126,233,247],"spread":[25],"of":[26,40,63,82,113,137,193,216,226,251],"big":[27,41,56,103,132,194,217,267],"phenomenon.":[29],"Organizations":[30],"have":[31],"become":[32],"increasingly":[33],"involved":[34],"collection":[37],"analysis":[39,153],"improve":[44,166,207],"their":[45,167,208],"performance.":[46,168,209],"Whereas":[47],"focus":[49],"thus":[50],"far":[51],"mainly":[53],"been":[54,77],"on":[55,258],"from":[59,69,134],"customers,":[60],"topic":[62],"how":[64,227,259],"collect":[66,102,131],"also":[68],"those":[70],"who":[71],"are":[72,91],"not":[73],"yet":[74],"customers":[75,138],"overlooked.":[78],"A":[79],"growing":[80],"means":[81],"interacting":[83],"non-customers":[85,140,179],"through":[87,141,162],"crowd-based":[88,142,199,220,264],"phenomena,":[89],"therefore":[92],"examined":[93],"this":[95,106,156,175,204,242],"study":[96,107,124,157,212,243],"as":[97,145,186],"a":[98,135,182],"way":[99],"further":[101,206,234,249],"data.":[104,268],"Therefore,":[105],"aims":[108],"demonstrate":[110,127],"importance":[112],"jointly":[114,231,262],"considering":[115],"these":[116,252],"phenomena":[117,143,221,265],"under":[118],"proposed":[120],"framework.":[121],"Design/methodology/approach":[122],"This":[123,211],"seeks":[125],"that":[128,178],"organizations":[129,260],"can":[130,165,180,188,229,261],"crowd":[136],"such":[144],"crowdsourcing,":[146],"citizen":[147],"science":[148],"crowdfunding.":[150],"conceptual":[152],"conducted":[154],"produced":[158],"an":[159,190,224,245],"integrated":[160],"framework":[161,239],"companies":[164],"Findings":[169],"Grounded":[170],"resource-based":[173],"view,":[174],"paper":[176],"argues":[177],"constitute":[181],"valuable":[183],"resource":[184],"insofar":[185],"they":[187,228],"be":[189,230],"additional":[191],"source":[192],"when":[196],"participating":[197],"phenomena.":[200],"Companies":[201],"can,":[202],"way,":[205],"Originality/value":[210],"advances":[213],"scientific":[214],"knowledge":[215],"by":[222],"providing":[223],"overview":[225],"applied":[232],"benefit":[235],"organizations.":[236],"Moreover,":[237],"posited":[240],"endeavour":[246],"stimulate":[248],"analyses":[250],"topics":[253],"provide":[255],"initial":[256],"suggestions":[257],"leverage":[263]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":17},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":2}],"updated_date":"2026-03-01T08:55:55.761014","created_date":"2025-10-10T00:00:00"}
