{"id":"https://openalex.org/W4210243547","doi":"https://doi.org/10.1108/jkm-09-2021-0703","title":"Managing digital knowledge for ensuring business efficiency and continuity","display_name":"Managing digital knowledge for ensuring business efficiency and continuity","publication_year":2022,"publication_date":"2022-02-07","ids":{"openalex":"https://openalex.org/W4210243547","doi":"https://doi.org/10.1108/jkm-09-2021-0703"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-09-2021-0703","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-09-2021-0703","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://jyx.jyu.fi/bitstreams/fa55d0fc-197d-4b70-8b69-44757ae5a230/download","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023290544","display_name":"Shivam Gupta","orcid":"https://orcid.org/0000-0002-2714-4958"},"institutions":[{"id":"https://openalex.org/I1289910757","display_name":"NEOMA Business School","ror":"https://ror.org/01g1pe685","country_code":"FR","type":"education","lineage":["https://openalex.org/I1289910757"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Shivam Gupta","raw_affiliation_strings":["Department of Information Systems, Supply Chain Management and Decision Support, NEOMA Business School, Reims, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Systems, Supply Chain Management and Decision Support, NEOMA Business School, Reims, France","institution_ids":["https://openalex.org/I1289910757"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061965708","display_name":"Tuure Tuunanen","orcid":"https://orcid.org/0000-0001-7119-1412"},"institutions":[{"id":"https://openalex.org/I94722563","display_name":"University of Jyv\u00e4skyl\u00e4","ror":"https://ror.org/05n3dz165","country_code":"FI","type":"education","lineage":["https://openalex.org/I94722563"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Tuure Tuunanen","raw_affiliation_strings":["Faculty of Information Technology, University of Jyv\u00e4skyl\u00e4, Jyv\u00e4skyl\u00e4, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Information Technology, University of Jyv\u00e4skyl\u00e4, Jyv\u00e4skyl\u00e4, Finland","institution_ids":["https://openalex.org/I94722563"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061235109","display_name":"Arpan Kumar Kar","orcid":"https://orcid.org/0000-0003-4186-4887"},"institutions":[{"id":"https://openalex.org/I68891433","display_name":"Indian Institute of Technology Delhi","ror":"https://ror.org/049tgcd06","country_code":"IN","type":"education","lineage":["https://openalex.org/I68891433"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Arpan Kumar Kar","raw_affiliation_strings":["School of Artificial Intelligence and Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Artificial Intelligence and Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India","institution_ids":["https://openalex.org/I68891433"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050176135","display_name":"Sachin Modgil","orcid":"https://orcid.org/0000-0001-7816-6594"},"institutions":[{"id":"https://openalex.org/I158867519","display_name":"International Management Institute","ror":"https://ror.org/00jatyx22","country_code":"IN","type":"education","lineage":["https://openalex.org/I158867519"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Sachin Modgil","raw_affiliation_strings":["International Management Institute \u2013 Kolkata, Kolkata, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International Management Institute \u2013 Kolkata, Kolkata, India","institution_ids":["https://openalex.org/I158867519"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":8.1053,"has_fulltext":true,"cited_by_count":89,"citation_normalized_percentile":{"value":0.98006948,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"27","issue":"2","first_page":"245","last_page":"263"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9868999719619751,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9775999784469604,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6817528009414673},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5986204147338867},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5396115779876709},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.517335832118988},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.4864489734172821},{"id":"https://openalex.org/keywords/artifact-centric-business-process-model","display_name":"Artifact-centric business process model","score":0.47594380378723145},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.46912121772766113},{"id":"https://openalex.org/keywords/business-rule","display_name":"Business rule","score":0.4581422507762909},{"id":"https://openalex.org/keywords/business-information","display_name":"Business information","score":0.43240252137184143},{"id":"https://openalex.org/keywords/new-business-development","display_name":"New business development","score":0.4157693684101105},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.33665919303894043},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3105396032333374},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.2358953058719635},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1046316921710968}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6817528009414673},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5986204147338867},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5396115779876709},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.517335832118988},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.4864489734172821},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.47594380378723145},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.46912121772766113},{"id":"https://openalex.org/C11066294","wikidata":"https://www.wikidata.org/wiki/Q1518244","display_name":"Business rule","level":4,"score":0.4581422507762909},{"id":"https://openalex.org/C2776574205","wikidata":"https://www.wikidata.org/wiki/Q1391314","display_name":"Business information","level":2,"score":0.43240252137184143},{"id":"https://openalex.org/C34630208","wikidata":"https://www.wikidata.org/wiki/Q7016388","display_name":"New business development","level":3,"score":0.4157693684101105},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.33665919303894043},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3105396032333374},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2358953058719635},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1046316921710968},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/jkm-09-2021-0703","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-09-2021-0703","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:jyx.jyu.fi:123456789/93598","is_oa":true,"landing_page_url":"http://urn.fi/URN:NBN:fi:jyu-202402222065","pdf_url":"https://jyx.jyu.fi/bitstreams/fa55d0fc-197d-4b70-8b69-44757ae5a230/download","source":{"id":"https://openalex.org/S4306400563","display_name":"Jyv\u00e4skyl\u00e4 University Digital Archive (University of Jyv\u00e4skyl\u00e4)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I94722563","host_organization_name":"University of Jyv\u00e4skyl\u00e4","host_organization_lineage":["https://openalex.org/I94722563"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"research article"}],"best_oa_location":{"id":"pmh:oai:jyx.jyu.fi:123456789/93598","is_oa":true,"landing_page_url":"http://urn.fi/URN:NBN:fi:jyu-202402222065","pdf_url":"https://jyx.jyu.fi/bitstreams/fa55d0fc-197d-4b70-8b69-44757ae5a230/download","source":{"id":"https://openalex.org/S4306400563","display_name":"Jyv\u00e4skyl\u00e4 University Digital Archive (University of Jyv\u00e4skyl\u00e4)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I94722563","host_organization_name":"University of Jyv\u00e4skyl\u00e4","host_organization_lineage":["https://openalex.org/I94722563"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"research article"},"sustainable_development_goals":[{"score":0.6399999856948853,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4210243547.pdf","grobid_xml":"https://content.openalex.org/works/W4210243547.grobid-xml"},"referenced_works_count":56,"referenced_works":["https://openalex.org/W1556178170","https://openalex.org/W1559966339","https://openalex.org/W1830532511","https://openalex.org/W1881049122","https://openalex.org/W1966180099","https://openalex.org/W1967164597","https://openalex.org/W1969789974","https://openalex.org/W2005530480","https://openalex.org/W2017402747","https://openalex.org/W2017810645","https://openalex.org/W2020558797","https://openalex.org/W2050401924","https://openalex.org/W2075064135","https://openalex.org/W2075938006","https://openalex.org/W2078001964","https://openalex.org/W2080276744","https://openalex.org/W2082038574","https://openalex.org/W2083388709","https://openalex.org/W2135445411","https://openalex.org/W2139719701","https://openalex.org/W2143916736","https://openalex.org/W2148277253","https://openalex.org/W2156700354","https://openalex.org/W2163537246","https://openalex.org/W2169013498","https://openalex.org/W2281891097","https://openalex.org/W2334623389","https://openalex.org/W2367816707","https://openalex.org/W2375603864","https://openalex.org/W2411288489","https://openalex.org/W2548470887","https://openalex.org/W2560825968","https://openalex.org/W2605821496","https://openalex.org/W2727490449","https://openalex.org/W2794417226","https://openalex.org/W2897369871","https://openalex.org/W2908054631","https://openalex.org/W3005026666","https://openalex.org/W3009022437","https://openalex.org/W3012801188","https://openalex.org/W3015052169","https://openalex.org/W3015197879","https://openalex.org/W3015646716","https://openalex.org/W3019607140","https://openalex.org/W3030210234","https://openalex.org/W3039093754","https://openalex.org/W3039602975","https://openalex.org/W3040036651","https://openalex.org/W3043672482","https://openalex.org/W3104124524","https://openalex.org/W3110757917","https://openalex.org/W3122273951","https://openalex.org/W3131066530","https://openalex.org/W3176073091","https://openalex.org/W3186771461","https://openalex.org/W3197747147"],"related_works":["https://openalex.org/W7685769","https://openalex.org/W1980079743","https://openalex.org/W244024685","https://openalex.org/W2408042504","https://openalex.org/W2308906627","https://openalex.org/W2892993557","https://openalex.org/W77459765","https://openalex.org/W2940729991","https://openalex.org/W28470596","https://openalex.org/W2130190055"],"abstract_inverted_index":{"Purpose":[0],"Today":[1],"many":[2],"firms":[3],"are":[4],"pushed":[5],"towards":[6],"digitalization":[7,33],"to":[8,16,22,70,86,116,143,149,156,216],"ensure":[9,157],"business":[10,51,83,94,127,137,158,162],"continuity":[11,128,159],"and":[12,34,68,92,102,109,119,173,196,219],"their":[13],"survival":[14],"due":[15],"COVID-19.":[17],"Therefore,":[18],"this":[19],"study":[20,167,207],"aims":[21],"investigate":[23],"the":[24,30,82,88,111,117,123,126,136,144,150,169,175,190,202,213,217],"emerging":[25],"knowledge":[26,155,176,223],"management":[27,224],"models":[28],"in":[29,75,160,177],"era":[31],"of":[32,45,90,97,122,153,184,192,194,221],"disruption.":[35],"Design/methodology/approach":[36],"The":[37,59,166,205],"authors":[38,60],"have":[39],"adopted":[40,61],"a":[41,62,72,186],"semi-structured":[42],"approach":[43],"composed":[44],"qualitative":[46],"data":[47],"collection":[48],"from":[49,53],"37":[50],"executives":[52],"India":[54],"representing":[55],"different":[56],"industry":[57],"sectors.":[58],"three-layer":[63],"coding":[64],"process":[65],"(axial,":[66],"open":[67],"selective)":[69],"develop":[71],"framework":[73],"grounded":[74],"organizational":[76],"information":[77,112,133,197],"processing":[78,198],"theory.":[79],"Findings":[80],"Scanning":[81],"environment":[84],"leads":[85],"understand":[87],"status":[89],"current":[91],"potential":[93],"through":[95,107],"intelligence":[96],"information,":[98],"whereas":[99],"better":[100],"planning":[101],"execution":[103],"can":[104,129,182],"be":[105,130],"achieved":[106],"employing":[108],"using":[110],"intelligently":[113],"that":[114],"fits":[115],"overall":[118],"strategic":[120],"objective":[121],"business.":[124],"Overall,":[125],"obtained":[131],"by":[132,138],"prosperity":[134],"across":[135],"engaging":[139],"diverse":[140],"stakeholders.":[141],"According":[142],"findings,":[145],"these":[146],"aspects":[147],"lead":[148],"effective":[151],"implementation":[152],"digital":[154,178],"uncertain":[161],"environment.":[163],"Practical":[164],"implications":[165],"offers":[168,212],"insights":[170],"for":[171,200],"managing":[172],"executing":[174],"platforms,":[179],"where":[180,210],"they":[181],"think":[183],"developing":[185],"system":[187],"architecture":[188],"on":[189],"basis":[191],"degree":[193],"uncertainty":[195],"requirements":[199],"combining":[201],"knowledge.":[203],"Originality/value":[204],"present":[206],"is":[208],"unique,":[209],"it":[211],"meaningful":[214],"visions":[215],"designers":[218],"users":[220],"virtual":[222],"systems.":[225]},"counts_by_year":[{"year":2026,"cited_by_count":17},{"year":2025,"cited_by_count":26},{"year":2024,"cited_by_count":21},{"year":2023,"cited_by_count":19},{"year":2022,"cited_by_count":6}],"updated_date":"2026-07-25T09:21:30.201066","created_date":"2025-10-10T00:00:00"}
