{"id":"https://openalex.org/W2900825356","doi":"https://doi.org/10.1108/jkm-07-2018-0414","title":"When knowledge management matters: interplay between green human resources and eco-efficiency in the financial service industry","display_name":"When knowledge management matters: interplay between green human resources and eco-efficiency in the financial service industry","publication_year":2018,"publication_date":"2018-11-22","ids":{"openalex":"https://openalex.org/W2900825356","doi":"https://doi.org/10.1108/jkm-07-2018-0414","mag":"2900825356"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-07-2018-0414","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-07-2018-0414","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089402242","display_name":"Silvana de Souza Moraes","orcid":"https://orcid.org/0000-0002-4533-0236"},"institutions":[{"id":"https://openalex.org/I879563668","display_name":"Universidade Estadual Paulista (Unesp)","ror":"https://ror.org/00987cb86","country_code":"BR","type":"education","lineage":["https://openalex.org/I879563668"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Silvana de Souza Moraes","raw_affiliation_strings":["Bauru, UNESP-Sao Paulo State University, Bauru, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bauru, UNESP-Sao Paulo State University, Bauru, Brazil","institution_ids":["https://openalex.org/I879563668"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090726146","display_name":"Charbel Jos\u00e9 Chiappetta Jabbour","orcid":"https://orcid.org/0000-0002-6143-4924"},"institutions":[{"id":"https://openalex.org/I4210131537","display_name":"Montpellier Business School","ror":"https://ror.org/037tw3m02","country_code":"FR","type":"education","lineage":["https://openalex.org/I4210131537"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Charbel Jose Chiappetta Jabbour","raw_affiliation_strings":["Montpellier Business School, Montpellier, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Montpellier Business School, Montpellier, France","institution_ids":["https://openalex.org/I4210131537"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019194616","display_name":"Rosane Aparecida Gomes Battistelle","orcid":"https://orcid.org/0000-0002-6958-7714"},"institutions":[{"id":"https://openalex.org/I879563668","display_name":"Universidade Estadual Paulista (Unesp)","ror":"https://ror.org/00987cb86","country_code":"BR","type":"education","lineage":["https://openalex.org/I879563668"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Rosane A.G. Battistelle","raw_affiliation_strings":["Bauru, UNESP-Sao Paulo State University, Bauru, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bauru, UNESP-Sao Paulo State University, Bauru, Brazil","institution_ids":["https://openalex.org/I879563668"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069171212","display_name":"Jonny Mateus Rodrigues","orcid":"https://orcid.org/0000-0002-4301-7553"},"institutions":[{"id":"https://openalex.org/I1331278255","display_name":"Universidade de Ribeir\u00e3o Preto","ror":"https://ror.org/00ey54k21","country_code":"BR","type":"education","lineage":["https://openalex.org/I1331278255"]},{"id":"https://openalex.org/I17974374","display_name":"Universidade de S\u00e3o Paulo","ror":"https://ror.org/036rp1748","country_code":"BR","type":"education","lineage":["https://openalex.org/I17974374"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jonny Mateus Rodrigues","raw_affiliation_strings":["Business School, USP-University of Sao Paulo, Ribeirao Preto, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, USP-University of Sao Paulo, Ribeirao Preto, Brazil","institution_ids":["https://openalex.org/I1331278255","https://openalex.org/I17974374"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112398225","display_name":"Douglas S.W. Renwick","orcid":null},"institutions":[{"id":"https://openalex.org/I52590639","display_name":"Nottingham Trent University","ror":"https://ror.org/04xyxjd90","country_code":"GB","type":"education","lineage":["https://openalex.org/I52590639"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Douglas S.W. Renwick","raw_affiliation_strings":["Nottingham Trent University, Nottingham, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nottingham Trent University, Nottingham, UK","institution_ids":["https://openalex.org/I52590639"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000351035","display_name":"Cyril Foropon","orcid":"https://orcid.org/0000-0003-3083-0016"},"institutions":[{"id":"https://openalex.org/I4210131537","display_name":"Montpellier Business School","ror":"https://ror.org/037tw3m02","country_code":"FR","type":"education","lineage":["https://openalex.org/I4210131537"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"Cyril Foropon","raw_affiliation_strings":["Operations Management, Montpellier Business School, Montpellier, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Operations Management, Montpellier Business School, Montpellier, France","institution_ids":["https://openalex.org/I4210131537"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050337531","display_name":"David Roubaud","orcid":"https://orcid.org/0000-0003-3827-6187"},"institutions":[{"id":"https://openalex.org/I4210131537","display_name":"Montpellier Business School","ror":"https://ror.org/037tw3m02","country_code":"FR","type":"education","lineage":["https://openalex.org/I4210131537"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"David Roubaud","raw_affiliation_strings":["Montpellier Business School, Montpellier, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Montpellier Business School, Montpellier, France","institution_ids":["https://openalex.org/I4210131537"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5089402242"],"corresponding_institution_ids":["https://openalex.org/I879563668"],"apc_list":null,"apc_paid":null,"fwci":9.4861,"has_fulltext":false,"cited_by_count":85,"citation_normalized_percentile":{"value":0.97471318,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"23","issue":"9","first_page":"1691","last_page":"1707"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10898","display_name":"Environmental Education and Sustainability","score":0.9898999929428101,"subfield":{"id":"https://openalex.org/subfields/2308","display_name":"Management, Monitoring, Policy and Law"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6108278036117554},{"id":"https://openalex.org/keywords/teamwork","display_name":"Teamwork","score":0.5780318379402161},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"Human resource management","score":0.5235735774040222},{"id":"https://openalex.org/keywords/human-resources","display_name":"Human resources","score":0.511419951915741},{"id":"https://openalex.org/keywords/resource-efficiency","display_name":"Resource efficiency","score":0.48543673753738403},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4598236382007599},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4584150016307831},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.45087099075317383},{"id":"https://openalex.org/keywords/autonomy","display_name":"Autonomy","score":0.44495007395744324},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.43845105171203613},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4135345220565796},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.3606832027435303},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.2703116536140442},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.1570773720741272},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10313895344734192},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.09859070181846619}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6108278036117554},{"id":"https://openalex.org/C111226992","wikidata":"https://www.wikidata.org/wiki/Q626225","display_name":"Teamwork","level":2,"score":0.5780318379402161},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.5235735774040222},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.511419951915741},{"id":"https://openalex.org/C2777958785","wikidata":"https://www.wikidata.org/wiki/Q17120940","display_name":"Resource efficiency","level":2,"score":0.48543673753738403},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4598236382007599},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4584150016307831},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.45087099075317383},{"id":"https://openalex.org/C65414064","wikidata":"https://www.wikidata.org/wiki/Q484105","display_name":"Autonomy","level":2,"score":0.44495007395744324},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.43845105171203613},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4135345220565796},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3606832027435303},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2703116536140442},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.1570773720741272},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10313895344734192},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.09859070181846619},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/jkm-07-2018-0414","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-07-2018-0414","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:irep.ntu.ac.uk:35146","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400559","display_name":"Nottingham Trent University's Institutional Repository (Nottingham Trent Repository)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I52590639","host_organization_name":"Nottingham Trent University","host_organization_lineage":["https://openalex.org/I52590639"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:repositorio.unesp.br:11449/187089","is_oa":false,"landing_page_url":"http://hdl.handle.net/11449/187089","pdf_url":null,"source":{"id":"https://openalex.org/S4377196277","display_name":"UNESP Institutional Repository (S\u00e3o Paulo State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I879563668","host_organization_name":"Universidade Estadual Paulista (Unesp)","host_organization_lineage":["https://openalex.org/I879563668"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.4399999976158142}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W1480136052","https://openalex.org/W1480618508","https://openalex.org/W1517135905","https://openalex.org/W1534200627","https://openalex.org/W1569341577","https://openalex.org/W1591616917","https://openalex.org/W1968288558","https://openalex.org/W1968553354","https://openalex.org/W1968660598","https://openalex.org/W1980278462","https://openalex.org/W1981017628","https://openalex.org/W1985646987","https://openalex.org/W1988050849","https://openalex.org/W1988765543","https://openalex.org/W1989172135","https://openalex.org/W1989538345","https://openalex.org/W1994280428","https://openalex.org/W1996617857","https://openalex.org/W1998339257","https://openalex.org/W2002631698","https://openalex.org/W2007898779","https://openalex.org/W2009162549","https://openalex.org/W2009908030","https://openalex.org/W2016602465","https://openalex.org/W2021514575","https://openalex.org/W2023554626","https://openalex.org/W2024081043","https://openalex.org/W2024565259","https://openalex.org/W2027095963","https://openalex.org/W2032577675","https://openalex.org/W2037058063","https://openalex.org/W2049918764","https://openalex.org/W2052443855","https://openalex.org/W2075229045","https://openalex.org/W2076331827","https://openalex.org/W2081125322","https://openalex.org/W2084944434","https://openalex.org/W2086328009","https://openalex.org/W2088546139","https://openalex.org/W2092414007","https://openalex.org/W2100346853","https://openalex.org/W2108873371","https://openalex.org/W2110264575","https://openalex.org/W2113017856","https://openalex.org/W2124538277","https://openalex.org/W2125297908","https://openalex.org/W2128433501","https://openalex.org/W2130954112","https://openalex.org/W2134711926","https://openalex.org/W2150238850","https://openalex.org/W2178328848","https://openalex.org/W2194365469","https://openalex.org/W2472025970","https://openalex.org/W2553275503","https://openalex.org/W2626679805","https://openalex.org/W2730667119","https://openalex.org/W2737673214","https://openalex.org/W2740000722","https://openalex.org/W2740646117","https://openalex.org/W2788262137","https://openalex.org/W2806573101","https://openalex.org/W2883196165","https://openalex.org/W3123718404","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W3037873431","https://openalex.org/W2760605468","https://openalex.org/W2075701282","https://openalex.org/W4296898177","https://openalex.org/W4312465432","https://openalex.org/W2604405318","https://openalex.org/W2563554688","https://openalex.org/W574269634","https://openalex.org/W2347253824","https://openalex.org/W1557428473"],"abstract_inverted_index":{"Purpose":[0],"Drawing":[1],"on":[2],"the":[3,8,18,30,36,45,65,84,94,124,128,143,147,164,180],"ability\u2013motivation\u2013opportunity":[4],"theory":[5],"applied":[6],"to":[7,16,20,117,139],"greening":[9],"of":[10,32,44,64,86,127,146],"service":[11,182],"industries,":[12],"this":[13,90,104,162],"paper":[14],"aims":[15],"analyze":[17],"extent":[19],"which":[21,71],"green":[22,47,157],"human":[23,48],"resource":[24,49],"management":[25,41,50],"plays":[26],"a":[27,56],"role":[28],"in":[29,35,69,75,103,179],"adoption":[31],"eco-efficiency":[33,76,125,144,178],"principles":[34],"financial":[37,67,181],"sector.":[38],"Environmental":[39],"knowledge":[40],"represents":[42],"one":[43,63],"key":[46],"components.":[51],"Design/methodology/approach":[52],"This":[53],"study":[54,91],"conducted":[55],"survey":[57],"with":[58,120,156,170],"178":[59],"employees":[60],"working":[61],"within":[62],"largest":[66],"banks":[68],"Brazil,":[70],"has":[72,92],"been":[73],"investing":[74],"for":[77],"more":[78,137,152],"than":[79],"ten":[80],"years.":[81],"Findings":[82],"On":[83],"basis":[85],"structural":[87],"equation":[88],"modelling,":[89],"provided":[93,136],"following":[95],"findings:":[96],"Among":[97],"all":[98],"factors":[99],"taken":[100],"into":[101],"consideration":[102],"study,":[105],"only":[106],"environmental":[107],"training":[108,112],"positively":[109],"influences":[110],"eco-efficiency;":[111],"may":[113],"be":[114,151],"suffering":[115],"owing":[116],"barriers":[118],"associated":[119],"empowerment":[121],"and":[122,141,177],"teamwork;":[123],"program":[126,145],"studied":[129,148],"company":[130],"would":[131],"get":[132],"benefits":[133],"if":[134,154],"it":[135],"autonomy":[138],"employees;":[140],"finally,":[142],"bank":[149],"could":[150],"effective":[153],"connected":[155],"teams.":[158],"Originality/value":[159],"To":[160],"date,":[161],"is":[163],"first":[165],"work":[166],"that":[167],"relates":[168],"\u2013":[169,175],"empirical":[171],"evidence":[172],"from":[173],"Brazil":[174],"GHRM":[176],"industry.":[183]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":9},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":19},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":13},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":9}],"updated_date":"2026-05-05T08:41:31.759640","created_date":"2018-11-29T00:00:00"}