{"id":"https://openalex.org/W4313418027","doi":"https://doi.org/10.1108/jkm-05-2022-0349","title":"Intellectual capital and knowledge management for overcoming social and economic barriers in the health-care sector","display_name":"Intellectual capital and knowledge management for overcoming social and economic barriers in the health-care sector","publication_year":2022,"publication_date":"2022-12-28","ids":{"openalex":"https://openalex.org/W4313418027","doi":"https://doi.org/10.1108/jkm-05-2022-0349"},"language":"en","primary_location":{"id":"doi:10.1108/jkm-05-2022-0349","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-05-2022-0349","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058855551","display_name":"Paola Paoloni","orcid":"https://orcid.org/0000-0002-0488-8700"},"institutions":[{"id":"https://openalex.org/I861853513","display_name":"Sapienza University of Rome","ror":"https://ror.org/02be6w209","country_code":"IT","type":"education","lineage":["https://openalex.org/I861853513"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Paola Paoloni","raw_affiliation_strings":["Department of Law and Economics of Productive Activities, University of Rome La Sapienza, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Law and Economics of Productive Activities, University of Rome La Sapienza, Rome, Italy","institution_ids":["https://openalex.org/I861853513"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064511925","display_name":"Antonietta Cosentino","orcid":"https://orcid.org/0000-0001-7761-3188"},"institutions":[{"id":"https://openalex.org/I861853513","display_name":"Sapienza University of Rome","ror":"https://ror.org/02be6w209","country_code":"IT","type":"education","lineage":["https://openalex.org/I861853513"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Antonietta Cosentino","raw_affiliation_strings":["Department of Law and Economics of Productive Activities, University of Rome La Sapienza, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Law and Economics of Productive Activities, University of Rome La Sapienza, Rome, Italy","institution_ids":["https://openalex.org/I861853513"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077705152","display_name":"Simona Arduini","orcid":"https://orcid.org/0000-0001-7958-4157"},"institutions":[{"id":"https://openalex.org/I119003972","display_name":"Roma Tre University","ror":"https://ror.org/05vf0dg29","country_code":"IT","type":"education","lineage":["https://openalex.org/I119003972"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Simona Arduini","raw_affiliation_strings":["Department of Business Studies, University of Roma Tre, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Studies, University of Roma Tre, Rome, Italy","institution_ids":["https://openalex.org/I119003972"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048146534","display_name":"Martina Manzo","orcid":"https://orcid.org/0000-0001-7608-8385"},"institutions":[{"id":"https://openalex.org/I861853513","display_name":"Sapienza University of Rome","ror":"https://ror.org/02be6w209","country_code":"IT","type":"education","lineage":["https://openalex.org/I861853513"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Martina Manzo","raw_affiliation_strings":["Department of Law and Economics of Productive Activities, University of Rome La Sapienza, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Law and Economics of Productive Activities, University of Rome La Sapienza, Rome, Italy","institution_ids":["https://openalex.org/I861853513"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.1618,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.89312769,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"27","issue":"8","first_page":"2058","last_page":"2089"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12258","display_name":"Perfectionism, Procrastination, Anxiety Studies","score":0.9308000206947327,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intellectual-capital","display_name":"Intellectual capital","score":0.689056396484375},{"id":"https://openalex.org/keywords/disadvantaged","display_name":"Disadvantaged","score":0.6342201232910156},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5944293737411499},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5745022296905518},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5697788000106812},{"id":"https://openalex.org/keywords/scarcity","display_name":"Scarcity","score":0.5340280532836914},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5323299169540405},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4925854802131653},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.47922641038894653},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.4578167498111725},{"id":"https://openalex.org/keywords/social-capital","display_name":"Social capital","score":0.4159206449985504},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.33630210161209106},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.2413434088230133},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1913740336894989},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17001205682754517},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.15930190682411194},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.12069058418273926}],"concepts":[{"id":"https://openalex.org/C2780838347","wikidata":"https://www.wikidata.org/wiki/Q1329252","display_name":"Intellectual capital","level":2,"score":0.689056396484375},{"id":"https://openalex.org/C2780623907","wikidata":"https://www.wikidata.org/wiki/Q106394435","display_name":"Disadvantaged","level":2,"score":0.6342201232910156},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5944293737411499},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5745022296905518},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5697788000106812},{"id":"https://openalex.org/C109747225","wikidata":"https://www.wikidata.org/wiki/Q815758","display_name":"Scarcity","level":2,"score":0.5340280532836914},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5323299169540405},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4925854802131653},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.47922641038894653},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.4578167498111725},{"id":"https://openalex.org/C68062652","wikidata":"https://www.wikidata.org/wiki/Q214693","display_name":"Social capital","level":2,"score":0.4159206449985504},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33630210161209106},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.2413434088230133},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1913740336894989},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17001205682754517},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15930190682411194},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.12069058418273926},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/jkm-05-2022-0349","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jkm-05-2022-0349","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:iris.uniroma1.it:11573/1664059","is_oa":false,"landing_page_url":"https://hdl.handle.net/11573/1664059","pdf_url":null,"source":{"id":"https://openalex.org/S4377196107","display_name":"IRIS Research product catalog (Sapienza University of Rome)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:iris.uniroma3.it:11590/426450","is_oa":false,"landing_page_url":"https://hdl.handle.net/11590/426450","pdf_url":null,"source":{"id":"https://openalex.org/S4377196120","display_name":"Iris (Roma Tre University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119003972","host_organization_name":"Roma Tre University","host_organization_lineage":["https://openalex.org/I119003972"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","score":0.49000000953674316,"display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":116,"referenced_works":["https://openalex.org/W326000266","https://openalex.org/W1495935367","https://openalex.org/W1518101824","https://openalex.org/W1914583617","https://openalex.org/W1935970015","https://openalex.org/W1961877562","https://openalex.org/W1968236346","https://openalex.org/W1971931485","https://openalex.org/W1973071171","https://openalex.org/W1974712733","https://openalex.org/W1975639152","https://openalex.org/W1982023321","https://openalex.org/W1985301726","https://openalex.org/W1986362177","https://openalex.org/W1987439578","https://openalex.org/W1989535739","https://openalex.org/W1992246166","https://openalex.org/W1992263016","https://openalex.org/W1992525676","https://openalex.org/W1999480837","https://openalex.org/W2002950697","https://openalex.org/W2004436680","https://openalex.org/W2005760356","https://openalex.org/W2008531486","https://openalex.org/W2022464144","https://openalex.org/W2023266871","https://openalex.org/W2032222546","https://openalex.org/W2033928195","https://openalex.org/W2040741661","https://openalex.org/W2050753516","https://openalex.org/W2053840083","https://openalex.org/W2058739515","https://openalex.org/W2059143477","https://openalex.org/W2070251224","https://openalex.org/W2078953985","https://openalex.org/W2079213555","https://openalex.org/W2083335094","https://openalex.org/W2088736657","https://openalex.org/W2089495383","https://openalex.org/W2091492387","https://openalex.org/W2111800896","https://openalex.org/W2114483607","https://openalex.org/W2115090817","https://openalex.org/W2115105374","https://openalex.org/W2121945169","https://openalex.org/W2122679534","https://openalex.org/W2123709218","https://openalex.org/W2124876393","https://openalex.org/W2126483722","https://openalex.org/W2127027722","https://openalex.org/W2129143360","https://openalex.org/W2132081716","https://openalex.org/W2137266665","https://openalex.org/W2140594684","https://openalex.org/W2155446102","https://openalex.org/W2160075725","https://openalex.org/W2168499812","https://openalex.org/W2170749262","https://openalex.org/W2208624968","https://openalex.org/W2255440562","https://openalex.org/W2296002755","https://openalex.org/W2322984844","https://openalex.org/W2366002108","https://openalex.org/W2492203402","https://openalex.org/W2530797206","https://openalex.org/W2559853879","https://openalex.org/W2612565663","https://openalex.org/W2612635313","https://openalex.org/W2789986734","https://openalex.org/W2797864704","https://openalex.org/W2810834949","https://openalex.org/W2894360455","https://openalex.org/W2908141034","https://openalex.org/W2916578330","https://openalex.org/W2917739121","https://openalex.org/W2965254963","https://openalex.org/W2992988626","https://openalex.org/W2994995568","https://openalex.org/W3000461967","https://openalex.org/W3010690472","https://openalex.org/W3011223698","https://openalex.org/W3016008021","https://openalex.org/W3032975651","https://openalex.org/W3039679081","https://openalex.org/W3041360785","https://openalex.org/W3042679393","https://openalex.org/W3043293616","https://openalex.org/W3046120011","https://openalex.org/W3080505909","https://openalex.org/W3082227606","https://openalex.org/W3088164797","https://openalex.org/W3088315010","https://openalex.org/W3089224601","https://openalex.org/W3090363122","https://openalex.org/W3090651864","https://openalex.org/W3091263435","https://openalex.org/W3093530709","https://openalex.org/W3094212154","https://openalex.org/W3103536236","https://openalex.org/W3107825148","https://openalex.org/W3110757917","https://openalex.org/W3119137328","https://openalex.org/W3121453885","https://openalex.org/W3121843753","https://openalex.org/W3123397884","https://openalex.org/W3124686700","https://openalex.org/W3151635102","https://openalex.org/W3160982357","https://openalex.org/W3169264914","https://openalex.org/W3196088161","https://openalex.org/W3207181909","https://openalex.org/W3216823651","https://openalex.org/W4232182780","https://openalex.org/W4238526150","https://openalex.org/W4243172261","https://openalex.org/W4254459128"],"related_works":["https://openalex.org/W4366769580","https://openalex.org/W2350227609","https://openalex.org/W1580898361","https://openalex.org/W3140304255","https://openalex.org/W1546741102","https://openalex.org/W2353368610","https://openalex.org/W2002810666","https://openalex.org/W2385913382","https://openalex.org/W2388183047","https://openalex.org/W3005664739"],"abstract_inverted_index":{"Purpose":[0],"This":[1,170,296],"study":[2,40,77,87],"aims":[3],"to":[4,29,49,104,125,173,187,201,279,319,354],"explore":[5],"how":[6,22,45,300],"knowledge":[7,205,293],"management":[8,135],"(KM)":[9],"influences":[10],"the":[11,30,52,62,65,109,114,121,126,133,183,188,197,210,214,221,226,231,236,248,331,334,339,350],"intellectual":[12],"capital":[13,47],"(IC)":[14],"of":[15,32,54,128,145,185,190,199,209,238,311,330,338,346],"organizations":[16],"operating":[17,352],"in":[18,35,51,81,113,143,177,206,213,233,309,358],"health":[19,36,178,222,270],"care":[20,56,179,280],"and":[21,24,136,152,203,228,241,266,281,292,336,348],"IC":[23,80,127,176],"knowledge-sharing":[25],"(KS)":[26],"can":[27,154],"contribute":[28],"achievement":[31],"sustainable":[33],"development":[34,291],"systems.":[37],"Notably,":[38],"this":[39,86,194],"focuses":[41],"on":[42,73,175,182],"telemedicine,":[43],"investigating":[44],"relational":[46],"contributes":[48,124,172],"KS":[50,347],"context":[53],"remote":[55],"services.":[57],"Design/methodology/approach":[58],"To":[59],"comply":[60],"with":[61,356],"paper\u2019s":[63],"aim,":[64],"authors":[66],"use":[67],"a":[68,74,89,99,256,303,344],"qualitative":[69],"research":[70,171,249,297],"method":[71],"based":[72],"polar":[75],"case":[76],"suitable":[78],"for":[79,93,285],"health-care":[82,264],"studies.":[83],"More":[84],"precisely,":[85],"analyzes":[88],"nonprofit":[90],"organization":[91],"that,":[92],"over":[94],"15":[95],"years,":[96],"has":[97,298],"offered":[98],"free":[100],"multispecialist":[101],"teleconsultation":[102],"service":[103],"answer":[105],"medical":[106],"questions":[107],"from":[108],"most":[110,340],"disadvantaged":[111,207,328],"places":[112],"world.":[115,211],"Findings":[116],"The":[117,246,313],"findings":[118,250],"show":[119],"that":[120],"KM":[122],"significantly":[123],"organizations.":[129],"Indeed,":[130],"it":[131,139,153,317],"improves":[132],"data":[134],"transmission":[137],"system,":[138],"increases":[140],"performance":[141],"flexibility":[142],"times":[144,310],"resource":[146],"scarcity":[147],"without":[148],"compromising":[149],"business":[150,306],"objectives":[151],"attract":[155],"new":[156,304],"human":[157],"resources":[158],"even":[159,308],"when":[160],"not":[161],"motivated":[162],"by":[163,180,220,225,230],"selfish":[164],"goals":[165],"(volunteer":[166],"physicians).":[167],"Research":[168],"limitations/implications":[169],"studies":[174],"focusing":[181],"contribution":[184],"telemedicine":[186,200,301],"creation":[189],"IC.":[191],"In":[192],"particular,":[193],"work":[195],"emphasizes":[196],"ability":[198],"develop":[202],"share":[204],"areas":[208,329],"Moreover,":[212,273],"current":[215],"context,":[216],"still":[217],"strongly":[218],"permeated":[219],"emergency":[223],"generated":[224],"pandemic":[227],"recently":[229],"war":[232],"Eastern":[234],"Europe,":[235],"importance":[237],"such":[239],"assistance":[240],"diagnosis":[242],"grows.":[243],"Practical":[244],"implications":[245],"conclusions":[247],"lead":[251],"may":[252],"guide":[253],"policymakers":[254],"toward":[255],"policy":[257],"supporting":[258],"telemedicine.":[259],"It":[260],"would":[261],"alleviate":[262],"general":[263],"costs":[265],"completely":[267],"revolutionize":[268],"light":[269],"care\u2019s":[271],"role.":[272],"reducing":[274],"socioeconomic":[275,290],"distances,":[276],"improving":[277],"access":[278],"applying":[282],"innovative":[283],"technologies":[284],"sharing":[286],"outcomes":[287],"foster":[288],"balanced":[289],"dissemination.":[294],"Originality/value":[295],"shown":[299],"represents":[302],"successful":[305],"model":[307,315],"crisis.":[312],"organizational":[314],"makes":[316],"possible":[318],"offer":[320],"cutting-edge":[321],"specialized":[322],"care,":[323],"contain":[324],"costs,":[325],"easily":[326],"reach":[327],"planet,":[332],"strengthen":[333],"skills":[335],"autonomy":[337],"backward":[341],"countries":[342],"through":[343],"process":[345],"push":[349],"structures":[351],"there":[353],"interact":[355],"those":[357],"advanced":[359],"countries.":[360]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4}],"updated_date":"2026-06-24T13:16:06.693445","created_date":"2025-10-10T00:00:00"}
