{"id":"https://openalex.org/W4399464949","doi":"https://doi.org/10.1108/jeim-10-2023-0567","title":"Dynamic capabilities for nimbleness and resilience in a continuous digital transformation: action design research in an Australian financial services organisation","display_name":"Dynamic capabilities for nimbleness and resilience in a continuous digital transformation: action design research in an Australian financial services organisation","publication_year":2024,"publication_date":"2024-06-08","ids":{"openalex":"https://openalex.org/W4399464949","doi":"https://doi.org/10.1108/jeim-10-2023-0567"},"language":"en","primary_location":{"id":"doi:10.1108/jeim-10-2023-0567","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-10-2023-0567","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008267158","display_name":"Benjamin Faro","orcid":"https://orcid.org/0000-0001-5670-8989"},"institutions":[{"id":"https://openalex.org/I114017466","display_name":"University of Technology Sydney","ror":"https://ror.org/03f0f6041","country_code":"AU","type":"education","lineage":["https://openalex.org/I114017466"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Benjamin Faro","raw_affiliation_strings":["Faculty of Engineering and IT, University of Technology Sydney, Sydney, Australia"],"raw_orcid":"https://orcid.org/0000-0001-5670-8989","affiliations":[{"raw_affiliation_string":"Faculty of Engineering and IT, University of Technology Sydney, Sydney, Australia","institution_ids":["https://openalex.org/I114017466"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075424569","display_name":"Babak Abedin","orcid":"https://orcid.org/0000-0002-3426-443X"},"institutions":[{"id":"https://openalex.org/I99043593","display_name":"Macquarie University","ror":"https://ror.org/01sf06y89","country_code":"AU","type":"education","lineage":["https://openalex.org/I99043593"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Babak Abedin","raw_affiliation_strings":["Business School, Macquarie University, Sydney, Australia"],"raw_orcid":"https://orcid.org/0000-0002-3426-443X","affiliations":[{"raw_affiliation_string":"Business School, Macquarie University, Sydney, Australia","institution_ids":["https://openalex.org/I99043593"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024208989","display_name":"Dilek \u00c7etindamar","orcid":"https://orcid.org/0000-0002-0457-3258"},"institutions":[{"id":"https://openalex.org/I114017466","display_name":"University of Technology Sydney","ror":"https://ror.org/03f0f6041","country_code":"AU","type":"education","lineage":["https://openalex.org/I114017466"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Dilek Cetindamar","raw_affiliation_strings":["Faculty of Engineering and IT, University of Technology Sydney, Sydney, Australia"],"raw_orcid":"https://orcid.org/0000-0002-0457-3258","affiliations":[{"raw_affiliation_string":"Faculty of Engineering and IT, University of Technology Sydney, Sydney, Australia","institution_ids":["https://openalex.org/I114017466"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5066406229","display_name":"Farhad Daneshgar","orcid":null},"institutions":[{"id":"https://openalex.org/I129604602","display_name":"The University of Sydney","ror":"https://ror.org/0384j8v12","country_code":"AU","type":"education","lineage":["https://openalex.org/I129604602"]},{"id":"https://openalex.org/I4210115840","display_name":"Migration Institute of Australia","ror":"https://ror.org/01hg8wj19","country_code":"AU","type":"other","lineage":["https://openalex.org/I4210115840"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Farhad Daneshgar","raw_affiliation_strings":["Victoria University, Sydney Campus, Sydney, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Victoria University, Sydney Campus, Sydney, Australia","institution_ids":["https://openalex.org/I129604602","https://openalex.org/I4210115840"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":8.0792,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.97044166,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"37","issue":"4","first_page":"1206","last_page":"1226"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.988099992275238,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.973800003528595,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/resilience","display_name":"Resilience (materials science)","score":0.7334986329078674},{"id":"https://openalex.org/keywords/dynamic-capabilities","display_name":"Dynamic capabilities","score":0.6409732103347778},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"Digital transformation","score":0.5973556041717529},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.5734157562255859},{"id":"https://openalex.org/keywords/transformation","display_name":"Transformation (genetics)","score":0.5566697716712952},{"id":"https://openalex.org/keywords/action-research","display_name":"Action research","score":0.5463781952857971},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5177011489868164},{"id":"https://openalex.org/keywords/financial-services","display_name":"Financial services","score":0.48913246393203735},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.43701571226119995},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3774826228618622},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3694666028022766},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.30465108156204224},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.22173145413398743},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.22084271907806396},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.2152518332004547},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.14821761846542358},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.11187916994094849}],"concepts":[{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.7334986329078674},{"id":"https://openalex.org/C2780504989","wikidata":"https://www.wikidata.org/wiki/Q2742037","display_name":"Dynamic capabilities","level":2,"score":0.6409732103347778},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.5973556041717529},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.5734157562255859},{"id":"https://openalex.org/C204241405","wikidata":"https://www.wikidata.org/wiki/Q461499","display_name":"Transformation (genetics)","level":3,"score":0.5566697716712952},{"id":"https://openalex.org/C53173841","wikidata":"https://www.wikidata.org/wiki/Q1897444","display_name":"Action research","level":2,"score":0.5463781952857971},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5177011489868164},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.48913246393203735},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.43701571226119995},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3774826228618622},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3694666028022766},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.30465108156204224},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.22173145413398743},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.22084271907806396},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.2152518332004547},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.14821761846542358},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.11187916994094849},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jeim-10-2023-0567","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-10-2023-0567","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W191206894","https://openalex.org/W1488856981","https://openalex.org/W1654892695","https://openalex.org/W1980856031","https://openalex.org/W1983284080","https://openalex.org/W1994931376","https://openalex.org/W2023596193","https://openalex.org/W2026983199","https://openalex.org/W2032696994","https://openalex.org/W2059813301","https://openalex.org/W2123709218","https://openalex.org/W2152002883","https://openalex.org/W2161688745","https://openalex.org/W2169667133","https://openalex.org/W2182358024","https://openalex.org/W2416751816","https://openalex.org/W2483540831","https://openalex.org/W2522740612","https://openalex.org/W2527943531","https://openalex.org/W2557393720","https://openalex.org/W2560104071","https://openalex.org/W2565139355","https://openalex.org/W2573297974","https://openalex.org/W2616995506","https://openalex.org/W2727537828","https://openalex.org/W2738241474","https://openalex.org/W2748735679","https://openalex.org/W2748749946","https://openalex.org/W2756653637","https://openalex.org/W2758800491","https://openalex.org/W2767539984","https://openalex.org/W2777147247","https://openalex.org/W2781333851","https://openalex.org/W2790148163","https://openalex.org/W2794056250","https://openalex.org/W2799903446","https://openalex.org/W2800716745","https://openalex.org/W2801901702","https://openalex.org/W2805943324","https://openalex.org/W2884528670","https://openalex.org/W2894167979","https://openalex.org/W2897642554","https://openalex.org/W2902410500","https://openalex.org/W2904649625","https://openalex.org/W2912800036","https://openalex.org/W2915422252","https://openalex.org/W2955156490","https://openalex.org/W2970043293","https://openalex.org/W2980723926","https://openalex.org/W2999020507","https://openalex.org/W3008002373","https://openalex.org/W3146218710","https://openalex.org/W3151678985","https://openalex.org/W3202807746","https://openalex.org/W3206294157","https://openalex.org/W3214816883","https://openalex.org/W4378078465","https://openalex.org/W4390873631"],"related_works":["https://openalex.org/W4297236862","https://openalex.org/W3175462313","https://openalex.org/W2181339540","https://openalex.org/W2901393802","https://openalex.org/W2351372768","https://openalex.org/W2247278643","https://openalex.org/W2379058033","https://openalex.org/W2943254069","https://openalex.org/W2997376827","https://openalex.org/W3156472461"],"abstract_inverted_index":{"Purpose":[0],"The":[1,31,64,133,202],"research":[2,39,160],"aims":[3],"to":[4,23,41,74,122,136,152,191],"understand":[5],"the":[6,19,25,69,93,96,114,125,137,159,163,183],"co-existence":[7],"of":[8,27,95,99,127,147],"nimbleness":[9,83,128,151,193],"and":[10,46,59,84,129,150,168,194,207],"resilience":[11,85,149,195],"in":[12,102,154,182],"a":[13,52,67,144,178],"continuous":[14,70,104,169,208],"digital":[15,76,105,155,170,198,209],"transformation,":[16,106],"along":[17],"with":[18],"dynamic":[20,109,166,205],"capabilities":[21,101,119,167,190,206],"needed":[22],"balance":[24,124],"challenges":[26],"their":[28,188,197],"co-existence.":[29],"Design/methodology/approach":[30],"current":[32],"study":[33,65],"draws":[34],"on":[35,213],"dialogical":[36],"action":[37],"design":[38],"(D-ADR)":[40],"investigate":[42],"interactions":[43],"among":[44],"practitioners":[45],"executives.":[47],"Data":[48],"are":[49,176],"collected":[50],"from":[51],"major":[53],"Australian":[54],"financial":[55],"services":[56],"organisation":[57],"(FSO)":[58],"many":[60],"international":[61],"experts.":[62],"Findings":[63],"presents":[66],"framework,":[68],"transformation":[71,77,199,210],"model":[72,161],"(CTM),":[73],"describe":[75],"within":[78,218],"an":[79],"FSO":[80,184],"context,":[81],"emphasising":[82],"as":[86],"its":[87],"foundational":[88],"pillars.":[89],"This":[90],"framework":[91],"facilitates":[92],"identification":[94],"critical":[97],"role":[98],"organisational":[100,189],"managing":[103],"supported":[107],"by":[108,142],"IT":[110],"capabilities.":[111],"More":[112],"importantly,":[113],"findings":[115],"underscore":[116],"how":[117],"these":[118],"enable":[120],"managers":[121],"effectively":[123],"coexistence":[126],"resilience.":[130],"Research":[131],"limitations/implications":[132],"CTM":[134],"contributes":[135],"enterprise":[138],"information":[139],"systems":[140],"literature":[141],"offering":[143],"coherent":[145],"understanding":[146],"balancing":[148],"succeed":[153],"transformation.":[156],"In":[157],"particular,":[158],"elucidates":[162],"relationship":[164,203],"between":[165,204],"transformations.":[171],"Practical":[172],"implications":[173],"Digital":[174],"transformations":[175],"not":[177],"one-off":[179],"exercise.":[180],"Managers":[181],"context":[185],"must":[186],"cultivate":[187],"achieve":[192],"during":[196],"journey.":[200],"Originality/value":[201],"sheds":[211],"light":[212],"establishing":[214],"successful":[215],"management":[216],"processes":[217],"FSOs.":[219]},"counts_by_year":[{"year":2026,"cited_by_count":9},{"year":2025,"cited_by_count":9}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}