{"id":"https://openalex.org/W1714018899","doi":"https://doi.org/10.1108/jeim-07-2014-0073","title":"Finding the tipping point for a CEO to say yes to an ERP: a case study","display_name":"Finding the tipping point for a CEO to say yes to an ERP: a case study","publication_year":2015,"publication_date":"2015-09-14","ids":{"openalex":"https://openalex.org/W1714018899","doi":"https://doi.org/10.1108/jeim-07-2014-0073","mag":"1714018899"},"language":"en","primary_location":{"id":"doi:10.1108/jeim-07-2014-0073","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-07-2014-0073","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073955121","display_name":"Parag Kosalge","orcid":null},"institutions":[{"id":"https://openalex.org/I8606887","display_name":"Grand Valley State University","ror":"https://ror.org/001m1hv61","country_code":"US","type":"education","lineage":["https://openalex.org/I8606887"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Parag Uma Kosalge","raw_affiliation_strings":["Seidman College of Business: Management, Grand Valley State University, Grand Rapids, Michigan, USA","(Seidman College of Business: Management, Grand Valley State University, Grand Rapids, Michigan, USA)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Seidman College of Business: Management, Grand Valley State University, Grand Rapids, Michigan, USA","institution_ids":["https://openalex.org/I8606887"]},{"raw_affiliation_string":"(Seidman College of Business: Management, Grand Valley State University, Grand Rapids, Michigan, USA)","institution_ids":["https://openalex.org/I8606887"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028730376","display_name":"Elizabeth Ritz","orcid":null},"institutions":[{"id":"https://openalex.org/I145325580","display_name":"Deloitte (United States)","ror":"https://ror.org/03xkm6e60","country_code":"US","type":"company","lineage":["https://openalex.org/I145325580","https://openalex.org/I4210139068"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Elizabeth Ritz","raw_affiliation_strings":["Deloitte Tax, Grand Rapids, Michigan, USA","(Deloitte Tax, Grand Rapids, Michigan, USA)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Deloitte Tax, Grand Rapids, Michigan, USA","institution_ids":["https://openalex.org/I145325580"]},{"raw_affiliation_string":"(Deloitte Tax, Grand Rapids, Michigan, USA)","institution_ids":["https://openalex.org/I145325580"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.6576,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.90167295,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"28","issue":"5","first_page":"718","last_page":"738"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9868999719619751,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9854000210762024,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.5727617144584656},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5439358949661255},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5230090022087097},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5026021003723145},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.47428208589553833},{"id":"https://openalex.org/keywords/change-management","display_name":"Change management (ITSM)","score":0.4369282126426697},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4334486126899719},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.43034887313842773},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.42667078971862793},{"id":"https://openalex.org/keywords/phenomenon","display_name":"Phenomenon","score":0.4101242125034332},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.33197447657585144},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2880796790122986},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.15456432104110718},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.14466893672943115},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.103766530752182}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.5727617144584656},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5439358949661255},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5230090022087097},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5026021003723145},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.47428208589553833},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.4369282126426697},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4334486126899719},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.43034887313842773},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.42667078971862793},{"id":"https://openalex.org/C50335755","wikidata":"https://www.wikidata.org/wiki/Q483247","display_name":"Phenomenon","level":2,"score":0.4101242125034332},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.33197447657585144},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2880796790122986},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15456432104110718},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.14466893672943115},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.103766530752182},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jeim-07-2014-0073","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-07-2014-0073","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":30,"referenced_works":["https://openalex.org/W375199195","https://openalex.org/W585028869","https://openalex.org/W1506150625","https://openalex.org/W1509316523","https://openalex.org/W1549721092","https://openalex.org/W1589399253","https://openalex.org/W1972800035","https://openalex.org/W1975470151","https://openalex.org/W1977451341","https://openalex.org/W1979269554","https://openalex.org/W1999156025","https://openalex.org/W2006534949","https://openalex.org/W2011288565","https://openalex.org/W2015478155","https://openalex.org/W2056960508","https://openalex.org/W2085498398","https://openalex.org/W2112878196","https://openalex.org/W2137630169","https://openalex.org/W2159588344","https://openalex.org/W2289682285","https://openalex.org/W2321106538","https://openalex.org/W2393023528","https://openalex.org/W2490812834","https://openalex.org/W2514853726","https://openalex.org/W2542451917","https://openalex.org/W2887039982","https://openalex.org/W3125455284","https://openalex.org/W3125976894","https://openalex.org/W4256376243","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2744244477","https://openalex.org/W148779102","https://openalex.org/W2188056620","https://openalex.org/W2376346318","https://openalex.org/W2740264215","https://openalex.org/W316403714","https://openalex.org/W2000724425","https://openalex.org/W77593955","https://openalex.org/W2889426623","https://openalex.org/W779952021"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,81,111,134,148,162,172,218,255],"Most":[2],"small-":[3],"and":[4,60,97,138,160,164,194,209,214,230],"medium-sized":[5],"enterprises":[6],"use":[7,75],"some":[8],"business":[9,63,150],"management":[10,39,73,243],"software":[11],"to":[12,20,33,40,48,76,93,106,155,177,240,244],"manage":[13],"day-to-day":[14],"operations.":[15,169],"Eventually":[16],"they":[17],"consider":[18,41],"transitioning":[19],"an":[21,45,49,94],"enterprise":[22],"resources":[23],"planning":[24],"(ERP)":[25],"system.":[26],"The":[27,65,82,112,128,234,256],"purpose":[28],"of":[29,91,122,145,184,188,206,222,226],"this":[30],"paper":[31],"is":[32,85,104,116,174,190],"find":[34,245],"what":[35],"motivates":[36],"the":[37,88,108,126,180,207,227,231,270],"top":[38,72,242],"a":[42,54,68,99,118,175,200,203,237],"transition":[43,55,92],"from":[44],"existing":[46],"system":[47,96],"ERP":[50,95,219,247,275],"especially":[51],"as":[52,263],"such":[53],"can":[56],"be":[57],"painful,":[58],"expensive,":[59],"involve":[61],"considerable":[62],"risk.":[64],"research":[66,83,102,113,235,257],"posits":[67],"decision":[69,238],"model":[70,239],"that":[71,124,273],"may":[74],"aid":[77,241],"their":[78,210,252],"decision.":[79],"Design/methodology/approach":[80],"question":[84],"about":[86],"examining":[87],"organizational":[89],"phenomenon":[90],"so":[98],"case":[100],"study":[101],"methodology":[103],"followed":[105],"understand":[107],"phenomenon.":[109],"Findings":[110],"concludes":[114],"it":[115,198],"usually":[117],"change":[119,185],"in":[120,186],"scale":[121,187],"operations":[123,189],"drives":[125],"transition.":[127],"motivators":[129,208,272],"are":[130,221,265],"abstracted":[131],"as:":[132],"scalability":[133,140],"increased":[135,157],"hierarchical":[136],"controls":[137],"systems":[139,153,163,248],"driven":[141],"by":[142],"increasing":[143],"number":[144],"employees;":[146],"complexity":[147],"more":[149],"functions":[151],"need":[152,176,201],"support":[154],"address":[156],"operational":[158],"complexity;":[159],"integration":[161,166],"process":[165],"for":[167,202,251,261],"seamless":[168],"Research":[170],"limitations/implications":[171],"There":[173],"check":[178],"if":[179,246],"same":[181],"fundamental":[182],"issue":[183],"true":[191,271],"across":[192,195,212],"industries":[193],"geographies.":[196],"Also":[197],"creates":[199],"statistical":[204],"validation":[205],"importance":[211,224],"organizations":[213],"industries.":[215],"Practical":[216],"implications":[217],"considerations":[220],"strategic":[223],"because":[225],"high":[228,232],"risk":[229],"expense.":[233],"presents":[236],"make":[249],"sense":[250],"organization.":[253],"Originality/value":[254],"provides":[258],"new":[259],"directions":[260],"academicians":[262],"there":[264],"few":[266],"empirical":[267],"studies":[268],"on":[269],"drive":[274],"adoption.":[276]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}