{"id":"https://openalex.org/W4412981146","doi":"https://doi.org/10.1108/jeim-03-2025-0187","title":"Building trust and engagement: a\u00a0comprehensive framework for analysing influencer credibility in\u00a0social media","display_name":"Building trust and engagement: a\u00a0comprehensive framework for analysing influencer credibility in\u00a0social media","publication_year":2025,"publication_date":"2025-08-05","ids":{"openalex":"https://openalex.org/W4412981146","doi":"https://doi.org/10.1108/jeim-03-2025-0187"},"language":"en","primary_location":{"id":"doi:10.1108/jeim-03-2025-0187","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-03-2025-0187","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068620962","display_name":"Nidhi Singh","orcid":"https://orcid.org/0000-0003-3181-4077"},"institutions":[{"id":"https://openalex.org/I26771391","display_name":"Jaipuria Institute of Management","ror":"https://ror.org/038dhfq97","country_code":"IN","type":"education","lineage":["https://openalex.org/I26771391"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Nidhi Singh","raw_affiliation_strings":["Jaipuria Institute of Management , ,"],"raw_orcid":"https://orcid.org/0000-0003-3181-4077","affiliations":[{"raw_affiliation_string":"Jaipuria Institute of Management , ,","institution_ids":["https://openalex.org/I26771391"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039900116","display_name":"Norah Albishri","orcid":null},"institutions":[{"id":"https://openalex.org/I106778892","display_name":"Princess Nourah bint Abdulrahman University","ror":"https://ror.org/05b0cyh02","country_code":"SA","type":"education","lineage":["https://openalex.org/I106778892"]},{"id":"https://openalex.org/I931278978","display_name":"College of Business Administration","ror":"https://ror.org/03x1zq178","country_code":"LV","type":"education","lineage":["https://openalex.org/I931278978"]}],"countries":["LV","SA"],"is_corresponding":false,"raw_author_name":"Norah Albishri","raw_affiliation_strings":["Department of Management, College of Business Administration, Princess Nourah bint Abdulrahman University , ,","Princess Nourah bint Abdulrahman University , , ,","Department of Management, College of Business Administration , , ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, College of Business Administration, Princess Nourah bint Abdulrahman University , ,","institution_ids":["https://openalex.org/I106778892"]},{"raw_affiliation_string":"Princess Nourah bint Abdulrahman University , , ,","institution_ids":["https://openalex.org/I106778892"]},{"raw_affiliation_string":"Department of Management, College of Business Administration , , ,","institution_ids":["https://openalex.org/I931278978"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5119163444","display_name":"Aradhana Galgotia","orcid":null},"institutions":[{"id":"https://openalex.org/I155125381","display_name":"Galgotias University","ror":"https://ror.org/02w8ba206","country_code":"IN","type":"education","lineage":["https://openalex.org/I155125381"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Aradhana Galgotia","raw_affiliation_strings":["School of Business, Galgotias University , ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Galgotias University , ,","institution_ids":["https://openalex.org/I155125381"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027136177","display_name":"Armando Papa","orcid":"https://orcid.org/0000-0001-7084-6763"},"institutions":[{"id":"https://openalex.org/I102786147","display_name":"Dongseo University","ror":"https://ror.org/00wygsf57","country_code":"KR","type":"education","lineage":["https://openalex.org/I102786147"]},{"id":"https://openalex.org/I118501908","display_name":"National Research University Higher School of Economics","ror":"https://ror.org/055f7t516","country_code":"RU","type":"education","lineage":["https://openalex.org/I118501908"]},{"id":"https://openalex.org/I131729948","display_name":"University of Salerno","ror":"https://ror.org/0192m2k53","country_code":"IT","type":"education","lineage":["https://openalex.org/I131729948"]},{"id":"https://openalex.org/I4210162178","display_name":"Mediterranean Institute of Management","ror":"https://ror.org/05bp24h68","country_code":"CY","type":"education","lineage":["https://openalex.org/I4210162178"]}],"countries":["CY","IT","KR","RU"],"is_corresponding":false,"raw_author_name":"Armando Papa","raw_affiliation_strings":["GNOSIS: Mediterranean Institute for Management Science, School of Business, University of Nicosia , ,","HSE University , ,","University of Salerno Department of Economics and Statistics, , ,"],"raw_orcid":"https://orcid.org/0000-0001-7084-6763","affiliations":[{"raw_affiliation_string":"GNOSIS: Mediterranean Institute for Management Science, School of Business, University of Nicosia , ,","institution_ids":["https://openalex.org/I4210162178"]},{"raw_affiliation_string":"HSE University , ,","institution_ids":["https://openalex.org/I102786147","https://openalex.org/I118501908"]},{"raw_affiliation_string":"University of Salerno Department of Economics and Statistics, , ,","institution_ids":["https://openalex.org/I131729948"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046384052","display_name":"Manlio Del Giudice","orcid":"https://orcid.org/0000-0002-2389-4495"},"institutions":[{"id":"https://openalex.org/I102786147","display_name":"Dongseo University","ror":"https://ror.org/00wygsf57","country_code":"KR","type":"education","lineage":["https://openalex.org/I102786147"]},{"id":"https://openalex.org/I118501908","display_name":"National Research University Higher School of Economics","ror":"https://ror.org/055f7t516","country_code":"RU","type":"education","lineage":["https://openalex.org/I118501908"]},{"id":"https://openalex.org/I4210125310","display_name":"Pegaso University","ror":"https://ror.org/03cxwg632","country_code":"IT","type":"education","lineage":["https://openalex.org/I4210125310"]},{"id":"https://openalex.org/I4210162178","display_name":"Mediterranean Institute of Management","ror":"https://ror.org/05bp24h68","country_code":"CY","type":"education","lineage":["https://openalex.org/I4210162178"]}],"countries":["CY","IT","KR","RU"],"is_corresponding":false,"raw_author_name":"Manlio Del Giudice","raw_affiliation_strings":["Department of Economics and Management, Pegaso Telematic University , ,","GNOSIS: Mediterranean Institute for Management Science, School of Business, University of Nicosia , ,","HSE University , ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics and Management, Pegaso Telematic University , ,","institution_ids":["https://openalex.org/I4210125310"]},{"raw_affiliation_string":"GNOSIS: Mediterranean Institute for Management Science, School of Business, University of Nicosia , ,","institution_ids":["https://openalex.org/I4210162178"]},{"raw_affiliation_string":"HSE University , ,","institution_ids":["https://openalex.org/I102786147","https://openalex.org/I118501908"]}]}],"institutions":[],"countries_distinct_count":7,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":11.5778,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.98119524,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":"39","issue":"1","first_page":"329","last_page":"354"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9866999983787537,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/credibility","display_name":"Credibility","score":0.8713192939758301},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6308623552322388},{"id":"https://openalex.org/keywords/source-credibility","display_name":"Source credibility","score":0.4557499587535858},{"id":"https://openalex.org/keywords/social-trust","display_name":"Social trust","score":0.45131611824035645},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.392522394657135},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.35620254278182983},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.343075156211853},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.33496347069740295},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.33240288496017456},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3159070312976837},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2591877579689026},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.25087928771972656},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.09334346652030945},{"id":"https://openalex.org/keywords/social-capital","display_name":"Social capital","score":0.08167362213134766}],"concepts":[{"id":"https://openalex.org/C2780224610","wikidata":"https://www.wikidata.org/wiki/Q1530061","display_name":"Credibility","level":2,"score":0.8713192939758301},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6308623552322388},{"id":"https://openalex.org/C2776620684","wikidata":"https://www.wikidata.org/wiki/Q7565144","display_name":"Source credibility","level":3,"score":0.4557499587535858},{"id":"https://openalex.org/C2985797017","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Social trust","level":3,"score":0.45131611824035645},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.392522394657135},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.35620254278182983},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.343075156211853},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33496347069740295},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.33240288496017456},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3159070312976837},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2591877579689026},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.25087928771972656},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09334346652030945},{"id":"https://openalex.org/C68062652","wikidata":"https://www.wikidata.org/wiki/Q214693","display_name":"Social capital","level":2,"score":0.08167362213134766},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jeim-03-2025-0187","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-03-2025-0187","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W109192947","https://openalex.org/W1994223401","https://openalex.org/W2027415504","https://openalex.org/W2363433443","https://openalex.org/W2523074512","https://openalex.org/W2792761664","https://openalex.org/W2900825356","https://openalex.org/W2913701832","https://openalex.org/W2966244291","https://openalex.org/W2985202705","https://openalex.org/W3015182824","https://openalex.org/W3021283416","https://openalex.org/W3095428257","https://openalex.org/W3109948242","https://openalex.org/W3127732266","https://openalex.org/W3215714707","https://openalex.org/W4211122805","https://openalex.org/W4281725375","https://openalex.org/W4287307420","https://openalex.org/W4295860472","https://openalex.org/W4295895318","https://openalex.org/W4312120444","https://openalex.org/W4318775909","https://openalex.org/W4321767953","https://openalex.org/W4364379592","https://openalex.org/W4376473035","https://openalex.org/W4382561109","https://openalex.org/W4383960634","https://openalex.org/W4385128469","https://openalex.org/W4385595314","https://openalex.org/W4385874937","https://openalex.org/W4386571153","https://openalex.org/W4387912948","https://openalex.org/W4387940107","https://openalex.org/W4388565928","https://openalex.org/W4390442707","https://openalex.org/W4391142858","https://openalex.org/W4394603541","https://openalex.org/W4394966550","https://openalex.org/W4399225343","https://openalex.org/W4399381746","https://openalex.org/W4400120514","https://openalex.org/W4400738360","https://openalex.org/W4401398395","https://openalex.org/W4402045259","https://openalex.org/W4402517944","https://openalex.org/W4403001458","https://openalex.org/W4403198225","https://openalex.org/W4404782631","https://openalex.org/W4405757638","https://openalex.org/W4406125708","https://openalex.org/W4406300583","https://openalex.org/W4406538169","https://openalex.org/W4406999173","https://openalex.org/W4407255299","https://openalex.org/W4408920490","https://openalex.org/W4409293796","https://openalex.org/W4409467185","https://openalex.org/W4409868685","https://openalex.org/W4410412630","https://openalex.org/W4410413489","https://openalex.org/W4410480122","https://openalex.org/W6858245375","https://openalex.org/W7034139589"],"related_works":["https://openalex.org/W2157392583","https://openalex.org/W1979763405","https://openalex.org/W2145328588","https://openalex.org/W1990967836","https://openalex.org/W2006620598","https://openalex.org/W4214867582","https://openalex.org/W2472322438","https://openalex.org/W2085477019","https://openalex.org/W1996187505","https://openalex.org/W1974995996"],"abstract_inverted_index":{"Purpose":[0],"The":[1,54,81,138,178],"popularity":[2],"of":[3,36,43,70,74,101,143,155,162,200,207,218],"financial":[4,14,37,75,102,208],"influencers":[5,38,76,103],"among":[6],"social":[7],"media":[8],"consumers":[9,97],"is":[10],"increasing.":[11],"However,":[12],"influencers'":[13,156],"advice":[15],"may":[16,45,212],"be":[17],"risky":[18],"due":[19],"to":[20,31,47,50,61,92,124,174,181,204],"insufficient":[21],"verified":[22],"data":[23,85,94],"and":[24,39,68,104,128,148,164,166,172,196,216],"appropriate":[25],"experience.":[26],"This":[27],"highlights":[28],"the":[29,41,66,99,105,130,135,141,152,182,205,214,223],"need":[30],"evaluate":[32],"various":[33,71,126,144],"credibility":[34,58,72,100,194,202],"dimensions":[35],"how":[40],"absence":[42],"these":[44,219],"lead":[46],"an":[48],"unwillingness":[49],"follow":[51,175],"such":[52,115],"influencers.":[53,116,176,209],"study":[55,82,179],"uses":[56],"source":[57,201],"theory":[59],"(SCT)":[60],"identify":[62],"consumers'":[63,150,170],"viewpoints":[64],"on":[65,169],"relevance":[67],"assessment":[69],"aspects":[73,199],"influencing":[77],"consumer":[78,112],"behaviour.":[79],"Design/methodology/approach":[80],"employed":[83],"qualitative":[84],"analysis":[86,123],"techniques,":[87],"utilizing":[88],"open-ended":[89],"survey-based":[90],"questions":[91],"collect":[93],"from":[95],"31":[96],"regarding":[98],"factors":[106,145],"affecting":[107],"credibility,":[108],"as":[109,111],"well":[110],"attitudes":[113],"towards":[114],"Data":[117],"were":[118],"analysed":[119],"using":[120],"thematic":[121],"coding":[122],"explore":[125,213],"codes":[127,133],"observe":[129],"linkage":[131],"between":[132],"within":[134],"dataset.":[136],"Findings":[137],"findings":[139],"indicated":[140],"role":[142],"in":[146,222],"improving":[147],"reducing":[149],"trust,":[151],"negative":[153],"impact":[154],"biased":[157],"approach,":[158],"manipulative":[159],"actions,":[160],"lack":[161],"transparency":[163],"consistency":[165],"many":[167],"more":[168],"behaviour":[171],"reluctance":[173],"Originality/value":[177],"contributes":[180],"existing":[183],"SCT":[184],"or":[185],"influencer":[186],"marketing":[187],"literature":[188],"by":[189],"identifying":[190],"a":[191],"few":[192],"under-discussed":[193],"traits":[195],"exploring":[197],"multidimensional":[198],"relevant":[203],"context":[206],"Future":[210],"studies":[211],"antecedents":[215],"consequences":[217],"drivers,":[220],"particularly":[221],"finance":[224],"domain.":[225]},"counts_by_year":[{"year":2026,"cited_by_count":4}],"updated_date":"2026-06-25T08:15:23.626066","created_date":"2025-10-10T00:00:00"}