{"id":"https://openalex.org/W2460641282","doi":"https://doi.org/10.1108/jeim-03-2015-0024","title":"Antecedents of ERP systems implementation success: a study on Jordanian healthcare sector","display_name":"Antecedents of ERP systems implementation success: a study on Jordanian healthcare sector","publication_year":2016,"publication_date":"2016-06-24","ids":{"openalex":"https://openalex.org/W2460641282","doi":"https://doi.org/10.1108/jeim-03-2015-0024","mag":"2460641282"},"language":"en","primary_location":{"id":"doi:10.1108/jeim-03-2015-0024","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-03-2015-0024","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"http://elartu.tntu.edu.ua/handle/lib/30443","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032458002","display_name":"Dmaithan Almajali","orcid":null},"institutions":[{"id":"https://openalex.org/I153687341","display_name":"Zarqa University","ror":"https://ror.org/01wf1es90","country_code":"JO","type":"education","lineage":["https://openalex.org/I153687341"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Dmaithan Abdelkarim Almajali","raw_affiliation_strings":["Department of Management Information Systems, Zarqa University, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Information Systems, Zarqa University, Amman, Jordan","institution_ids":["https://openalex.org/I153687341"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058751305","display_name":"Ra\u2019ed Masa\u2019deh","orcid":"https://orcid.org/0000-0002-9070-3732"},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Ra'ed Masa'deh","raw_affiliation_strings":["Department of Management Information Systems, The University of Jordan, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management Information Systems, The University of Jordan, Amman, Jordan","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047052011","display_name":"Ali Tarhini","orcid":"https://orcid.org/0000-0002-8698-1764"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ali Tarhini","raw_affiliation_strings":["Department of Computer Science, Brunel University London, London"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Brunel University London, London","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":42.7592,"has_fulltext":false,"cited_by_count":180,"citation_normalized_percentile":{"value":0.99828877,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"29","issue":"4","first_page":"549","last_page":"565"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.7091178894042969},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6041916012763977},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5665167570114136},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.4809086322784424},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.46627500653266907},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4661100506782532},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.4629002809524536},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4530399441719055},{"id":"https://openalex.org/keywords/manufacturing-resource-planning","display_name":"Manufacturing resource planning","score":0.44903823733329773},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4142211377620697},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22765323519706726},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.19857925176620483},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14289125800132751}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.7091178894042969},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6041916012763977},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5665167570114136},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.4809086322784424},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.46627500653266907},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4661100506782532},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.4629002809524536},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4530399441719055},{"id":"https://openalex.org/C2780962473","wikidata":"https://www.wikidata.org/wiki/Q769571","display_name":"Manufacturing resource planning","level":3,"score":0.44903823733329773},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4142211377620697},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22765323519706726},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19857925176620483},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14289125800132751},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/jeim-03-2015-0024","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-03-2015-0024","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},{"id":"pmh:oai:elartu.tntu.edu.ua:lib/30443","is_oa":true,"landing_page_url":"http://elartu.tntu.edu.ua/handle/lib/30443","pdf_url":"http://elartu.tntu.edu.ua/handle/lib/30443","source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},{"id":"pmh:oai:elartu.tntu.edu.ua:lib/31749","is_oa":false,"landing_page_url":"http://elartu.tntu.edu.ua/handle/lib/31749","pdf_url":null,"source":{"id":"https://openalex.org/S4306401453","display_name":"ELARTU (Ternopil National Technical University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I92130990","host_organization_name":"Ternopil Ivan Pul'uj National Technical University","host_organization_lineage":["https://openalex.org/I92130990"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Master Thesis"}],"best_oa_location":{"id":"pmh:oai:elartu.tntu.edu.ua:lib/30443","is_oa":true,"landing_page_url":"http://elartu.tntu.edu.ua/handle/lib/30443","pdf_url":"http://elartu.tntu.edu.ua/handle/lib/30443","source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2460641282.pdf","grobid_xml":"https://content.openalex.org/works/W2460641282.grobid-xml"},"referenced_works_count":71,"referenced_works":["https://openalex.org/W3127025","https://openalex.org/W58544695","https://openalex.org/W102924233","https://openalex.org/W333668291","https://openalex.org/W768704304","https://openalex.org/W1507868955","https://openalex.org/W1543218477","https://openalex.org/W1575256204","https://openalex.org/W1576603561","https://openalex.org/W1579430593","https://openalex.org/W1595729542","https://openalex.org/W1597440319","https://openalex.org/W1714018899","https://openalex.org/W1820801730","https://openalex.org/W1847968955","https://openalex.org/W1939416783","https://openalex.org/W1942526996","https://openalex.org/W1964485834","https://openalex.org/W1964892511","https://openalex.org/W1971247010","https://openalex.org/W1977693210","https://openalex.org/W1978704920","https://openalex.org/W1979716571","https://openalex.org/W1987258130","https://openalex.org/W1997200193","https://openalex.org/W2000942748","https://openalex.org/W2009434603","https://openalex.org/W2011288565","https://openalex.org/W2011466099","https://openalex.org/W2023098988","https://openalex.org/W2032234535","https://openalex.org/W2033943395","https://openalex.org/W2036149274","https://openalex.org/W2043579444","https://openalex.org/W2048535700","https://openalex.org/W2064314584","https://openalex.org/W2064540609","https://openalex.org/W2070300791","https://openalex.org/W2070675020","https://openalex.org/W2083388709","https://openalex.org/W2088439851","https://openalex.org/W2090790469","https://openalex.org/W2098118776","https://openalex.org/W2100379340","https://openalex.org/W2106611382","https://openalex.org/W2107374534","https://openalex.org/W2110671736","https://openalex.org/W2118016181","https://openalex.org/W2121226581","https://openalex.org/W2123973141","https://openalex.org/W2130285765","https://openalex.org/W2137287403","https://openalex.org/W2142597642","https://openalex.org/W2142681783","https://openalex.org/W2152740989","https://openalex.org/W2156601223","https://openalex.org/W2160378871","https://openalex.org/W2162505149","https://openalex.org/W2166494324","https://openalex.org/W2169737976","https://openalex.org/W2187739696","https://openalex.org/W2331650995","https://openalex.org/W2607657495","https://openalex.org/W2899179774","https://openalex.org/W3000484539","https://openalex.org/W3186358886","https://openalex.org/W4235678817","https://openalex.org/W4237986973","https://openalex.org/W4243667233","https://openalex.org/W4301281022","https://openalex.org/W6680078163"],"related_works":["https://openalex.org/W2564390293","https://openalex.org/W2890952151","https://openalex.org/W2957815476","https://openalex.org/W1756374202","https://openalex.org/W2091534877","https://openalex.org/W4352986621","https://openalex.org/W2267068193","https://openalex.org/W3175097659","https://openalex.org/W3160573012","https://openalex.org/W1480349183"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,119,152,183,230],"Most":[2],"small-":[3],"and":[4,36,38,102,145,161,177,212,248,258],"medium-sized":[5],"enterprises":[6],"(SMEs)":[7],"use":[8,105,176,261],"some":[9],"business":[10,54],"management":[11],"software":[12],"to":[13,22,48,87,131,191,199,221],"manage":[14],"their":[15],"daily":[16],"operations.":[17],"Ultimately":[18],"they":[19,195],"consider":[20],"transitioning":[21],"an":[23],"enterprise":[24],"resources":[25],"planning":[26],"(ERP)":[27],"system.":[28],"However,":[29],"implementing":[30],"ERP":[31,66,92,107,132,162,178,192,202,222,249,263],"system":[32,67,77,203,223],"successfully":[33],"is":[34,78,86,232],"costly":[35],"complex,":[37],"often":[39],"shows":[40],"high":[41],"disappointment":[42],"rates":[43],"or":[44,55],"even":[45],"abandonment":[46],"due":[47],"need":[49],"of":[50,75,83,91,98,104,115,140,175,186,234,245,254,260,271],"fit":[51],"with":[52],"the":[53,65,76,89,216,235,241],"social":[56],"culture.":[57],"In":[58],"Jordan,":[59],"large":[60],"businesses":[61],"have":[62],"been":[63],"using":[64,124,147],"for":[68],"a":[69,112,125,169,268],"long":[70],"time,":[71],"but":[72],"SMEs":[73],"usage":[74],"relatively":[79],"new.":[80],"The":[81,184],"purpose":[82],"this":[84,187],"paper":[85],"study":[88,188],"effect":[90,114,270],"implementation":[93,108,163,179,204,250,264],"success":[94,109,251,265],"antecedents":[95,160,244],"which":[96,128,238,252],"consists":[97,253],"training,":[99,255],"supportive":[100,256],"leadership":[101,257],"ease":[103,174,259],"on":[106,262],"itself":[110,266],"through":[111,267],"mediating":[113,171,269],"user":[116,166,246,272],"satisfaction.":[117,273],"Design/methodology/approach":[118],"Empirical":[120],"data":[121],"were":[122,143],"collected":[123,144],"survey":[126],"questionnaire":[127],"was":[129,156],"distributed":[130],"users":[133,193],"in":[134,205,225],"Jordanian":[135],"healthcare":[136],"organizations.":[137],"A":[138,153],"total":[139],"175":[141],"responses":[142],"analyzed":[146],"structure":[148],"equation":[149],"modeling.":[150],"Findings":[151],"significant":[154,170],"relationship":[155],"found":[157],"between":[158,173,243],"these":[159],"success.":[164,180],"Furthermore,":[165],"satisfaction":[167,247],"plays":[168],"role":[172],"Practical":[181],"implications":[182],"outcomes":[185],"are":[189],"useful":[190,220],"as":[194,209],"would":[196],"be":[197,219],"able":[198],"strategize":[200],"future":[201],"different":[206,226],"sectors":[207],"such":[208],"education,":[210],"manufacturing":[211],"insurance":[213],"industry.":[214],"Finally,":[215],"findings":[217],"may":[218],"adopters":[224],"developing":[227],"countries.":[228],"Originality/value":[229],"This":[231],"one":[233],"first":[236],"studies":[237],"adequately":[239],"covers":[240],"relationships":[242]},"counts_by_year":[{"year":2026,"cited_by_count":9},{"year":2025,"cited_by_count":13},{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":18},{"year":2021,"cited_by_count":15},{"year":2020,"cited_by_count":15},{"year":2019,"cited_by_count":34},{"year":2018,"cited_by_count":18},{"year":2017,"cited_by_count":28},{"year":2016,"cited_by_count":9},{"year":2013,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}