{"id":"https://openalex.org/W2886520496","doi":"https://doi.org/10.1108/jeim-02-2018-0043","title":"What drives cloud ERP continuance? An integrated view","display_name":"What drives cloud ERP continuance? An integrated view","publication_year":2018,"publication_date":"2018-08-10","ids":{"openalex":"https://openalex.org/W2886520496","doi":"https://doi.org/10.1108/jeim-02-2018-0043","mag":"2886520496"},"language":"en","primary_location":{"id":"doi:10.1108/jeim-02-2018-0043","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-02-2018-0043","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044867223","display_name":"Yung\u2010Ming Cheng","orcid":"https://orcid.org/0000-0002-5128-5224"},"institutions":[{"id":"https://openalex.org/I126145234","display_name":"Chaoyang University of Technology","ror":"https://ror.org/04xwksx09","country_code":"TW","type":"education","lineage":["https://openalex.org/I126145234"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Yung-Ming Cheng","raw_affiliation_strings":["Department of Business Administration, Chaoyang University of Technology, Taichung City, Taiwan"],"raw_orcid":"https://orcid.org/0000-0002-5128-5224","affiliations":[{"raw_affiliation_string":"Department of Business Administration, Chaoyang University of Technology, Taichung City, Taiwan","institution_ids":["https://openalex.org/I126145234"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5044867223"],"corresponding_institution_ids":["https://openalex.org/I126145234"],"apc_list":null,"apc_paid":null,"fwci":8.8499,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.97704009,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"31","issue":"5","first_page":"724","last_page":"750"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9871000051498413,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9663000106811523,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.866763710975647},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.6985065937042236},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.6887142062187195},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.677408754825592},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5841273069381714},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.5144336819648743},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4764048159122467},{"id":"https://openalex.org/keywords/compatibility","display_name":"Compatibility (geochemistry)","score":0.4168594777584076},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3564009666442871},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3351198434829712},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.19839459657669067},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.17095184326171875},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.06979697942733765}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.866763710975647},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.6985065937042236},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.6887142062187195},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.677408754825592},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5841273069381714},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.5144336819648743},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4764048159122467},{"id":"https://openalex.org/C2778648169","wikidata":"https://www.wikidata.org/wiki/Q967768","display_name":"Compatibility (geochemistry)","level":2,"score":0.4168594777584076},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3564009666442871},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3351198434829712},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.19839459657669067},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17095184326171875},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.06979697942733765},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C42360764","wikidata":"https://www.wikidata.org/wiki/Q83588","display_name":"Chemical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jeim-02-2018-0043","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-02-2018-0043","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.5699999928474426}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":74,"referenced_works":["https://openalex.org/W150339760","https://openalex.org/W614318664","https://openalex.org/W1490774257","https://openalex.org/W1503436739","https://openalex.org/W1546859464","https://openalex.org/W1573790365","https://openalex.org/W1582532569","https://openalex.org/W1587451402","https://openalex.org/W1791587663","https://openalex.org/W1963696360","https://openalex.org/W1964633702","https://openalex.org/W1969588097","https://openalex.org/W1974868807","https://openalex.org/W1987258130","https://openalex.org/W1989528006","https://openalex.org/W1990290172","https://openalex.org/W1991623719","https://openalex.org/W1999055268","https://openalex.org/W2002177316","https://openalex.org/W2003039849","https://openalex.org/W2005909841","https://openalex.org/W2006230623","https://openalex.org/W2013530657","https://openalex.org/W2028184439","https://openalex.org/W2029414885","https://openalex.org/W2031036151","https://openalex.org/W2033943395","https://openalex.org/W2036389121","https://openalex.org/W2041767137","https://openalex.org/W2047988022","https://openalex.org/W2056526681","https://openalex.org/W2057549530","https://openalex.org/W2069219972","https://openalex.org/W2070582963","https://openalex.org/W2070630777","https://openalex.org/W2077106775","https://openalex.org/W2078518420","https://openalex.org/W2080053209","https://openalex.org/W2082645436","https://openalex.org/W2083174788","https://openalex.org/W2087583269","https://openalex.org/W2096769597","https://openalex.org/W2098481455","https://openalex.org/W2099697766","https://openalex.org/W2102178511","https://openalex.org/W2106096361","https://openalex.org/W2110506823","https://openalex.org/W2118016181","https://openalex.org/W2118275441","https://openalex.org/W2122912498","https://openalex.org/W2123400038","https://openalex.org/W2159306398","https://openalex.org/W2168569455","https://openalex.org/W2222625043","https://openalex.org/W2320259365","https://openalex.org/W2336966266","https://openalex.org/W2346074765","https://openalex.org/W2398601148","https://openalex.org/W2413863968","https://openalex.org/W2497603870","https://openalex.org/W2511257045","https://openalex.org/W2593906757","https://openalex.org/W2599590878","https://openalex.org/W2611007241","https://openalex.org/W2662517020","https://openalex.org/W2900927010","https://openalex.org/W2993262963","https://openalex.org/W3124991388","https://openalex.org/W3151380728","https://openalex.org/W4235678817","https://openalex.org/W4243667233","https://openalex.org/W4251859756","https://openalex.org/W4254434816","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W4251771709","https://openalex.org/W2163870992","https://openalex.org/W2294757943","https://openalex.org/W1971474803","https://openalex.org/W3173986262","https://openalex.org/W4322744319","https://openalex.org/W1575995895","https://openalex.org/W2386329319","https://openalex.org/W4200403077","https://openalex.org/W4200151177"],"abstract_inverted_index":{"Purpose":[0],"The":[1],"purpose":[2],"of":[3,12,17,26,38,57,67,104,106,123,144,156,181,202,224],"this":[4,50,90,150,213],"paper":[5],"is":[6,209],"to":[7,153,166],"explore":[8],"the":[9,24,29,73,154,167,187,192,200,221],"key":[10,102],"antecedents":[11,103,201],"organizational":[13],"users\u2019":[14,120,172,203],"continuance":[15,121,175],"intention":[16,122,208],"cloud":[18,58,109,124,173,184,205],"enterprise":[19],"resource":[20],"planning":[21],"(ERP)":[22],"by":[23,178],"integration":[25],"constructs":[27],"from":[28,54],"expectation\u2013confirmation":[30],"model":[31,35],"(ECM),":[32],"technology":[33],"acceptance":[34],"(TAM),":[36],"theory":[37],"planned":[39],"behavior":[40],"(TPB),":[41],"task-technology":[42],"fit":[43],"and":[44,77,98,115,141,158,195],"TAM2.":[45],"Design/methodology/approach":[46],"Sample":[47],"data":[48],"for":[49,197],"study":[51,151],"were":[52,70,83],"collected":[53],"end":[55],"users":[56],"ERP":[59,125,174,206],"working":[60],"in":[61,63,72,89,170],"companies":[62],"Taiwan.":[64],"A":[65],"total":[66],"560":[68],"questionnaires":[69,82],"distributed":[71],"56":[74],"sample":[75],"companies,":[76],"395":[78],"(70.5":[79],"percent)":[80],"usable":[81],"analyzed":[84],"using":[85],"structural":[86],"equation":[87],"modeling":[88],"study.":[91],"Findings":[92,93],"show":[94],"that":[95,161],"while":[96],"compatibility":[97,111,157],"output":[99,127,130,159],"quality":[100,128,131,160],"are":[101],"confirmation":[105,180],"expectations":[107,182],"toward":[108,183],"ERP,":[110],"still":[112],"reveals":[113],"overwhelming":[114],"more":[116],"indirect":[117],"impacts":[118],"on":[119,138,190,220],"than":[126,146],"because":[129],"has":[132],"significant":[133],"but":[134],"evidently":[135],"lesser":[136],"effects":[137],"perceived":[139,142],"usefulness":[140],"ease":[143],"use":[145],"compatibility.":[147],"Originality/value":[148],"First,":[149],"contributes":[152],"identification":[155],"may":[162],"reveal":[163],"deep":[164],"insights":[165],"task-related":[168],"factors":[169],"understanding":[171],"greatly":[176],"driven":[177],"their":[179],"ERP.":[185],"Next,":[186],"empirical":[188],"evidence":[189],"capturing":[191],"ECM,":[193],"TAM":[194],"TPB":[196],"completely":[198],"explaining":[199],"continued":[204],"usage":[207],"well":[210],"documented.":[211],"Hence,":[212],"study\u2019s":[214],"findings":[215],"have":[216],"significantly":[217],"shed":[218],"light":[219],"possible":[222],"formulation":[223],"a":[225],"richer":[226],"post-adoption":[227],"model.":[228]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":13},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-06-13T07:54:00.901334","created_date":"2025-10-10T00:00:00"}