{"id":"https://openalex.org/W4293660478","doi":"https://doi.org/10.1108/jd-02-2022-0035","title":"Understanding international users' library experience in the Digital Age \u2013 joining the behavioral and experiential aspects","display_name":"Understanding international users' library experience in the Digital Age \u2013 joining the behavioral and experiential aspects","publication_year":2022,"publication_date":"2022-08-28","ids":{"openalex":"https://openalex.org/W4293660478","doi":"https://doi.org/10.1108/jd-02-2022-0035"},"language":"en","primary_location":{"id":"doi:10.1108/jd-02-2022-0035","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jd-02-2022-0035","pdf_url":null,"source":{"id":"https://openalex.org/S10082577","display_name":"Journal of Documentation","issn_l":"0022-0418","issn":["0022-0418","1758-7379"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Documentation","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://discovery.ucl.ac.uk/10154743/1/JDOC%20Accepted%20version.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035341810","display_name":"Yaming Fu","orcid":"https://orcid.org/0000-0001-9736-4916"},"institutions":[{"id":"https://openalex.org/I881766915","display_name":"Nanjing University","ror":"https://ror.org/01rxvg760","country_code":"CN","type":"education","lineage":["https://openalex.org/I881766915"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yaming Fu","raw_affiliation_strings":["School of Information Management, Nanjing University, Nanjing, China"],"raw_orcid":"https://orcid.org/0000-0001-9736-4916","affiliations":[{"raw_affiliation_string":"School of Information Management, Nanjing University, Nanjing, China","institution_ids":["https://openalex.org/I881766915"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054753181","display_name":"Elizabeth Lomas","orcid":null},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Elizabeth Lomas","raw_affiliation_strings":["Department of Information Studies, University College London, London, UK"],"raw_orcid":"https://orcid.org/0000-0001-5619-6725","affiliations":[{"raw_affiliation_string":"Department of Information Studies, University College London, London, UK","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010058677","display_name":"C Inskip","orcid":"https://orcid.org/0000-0002-4518-8794"},"institutions":[{"id":"https://openalex.org/I45129253","display_name":"University College London","ror":"https://ror.org/02jx3x895","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I45129253"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Charles Inskip","raw_affiliation_strings":["Department of Information Studies, University College London, London, UK"],"raw_orcid":"https://orcid.org/0000-0002-4518-8794","affiliations":[{"raw_affiliation_string":"Department of Information Studies, University College London, London, UK","institution_ids":["https://openalex.org/I45129253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010411509","display_name":"Jenny Bunn","orcid":"https://orcid.org/0000-0002-1443-5449"},"institutions":[{"id":"https://openalex.org/I1327838971","display_name":"National Archives","ror":"https://ror.org/033jcqk26","country_code":"GB","type":"archive","lineage":["https://openalex.org/I1327838971"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jenny Bunn","raw_affiliation_strings":["The National Archives, London, UK"],"raw_orcid":"https://orcid.org/0000-0002-1443-5449","affiliations":[{"raw_affiliation_string":"The National Archives, London, UK","institution_ids":["https://openalex.org/I1327838971"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5035341810"],"corresponding_institution_ids":["https://openalex.org/I881766915"],"apc_list":null,"apc_paid":null,"fwci":3.2507,"has_fulltext":true,"cited_by_count":7,"citation_normalized_percentile":{"value":0.93782211,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":"79","issue":"3","first_page":"608","last_page":"634"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9804999828338623,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/experiential-learning","display_name":"Experiential learning","score":0.7135173678398132},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6499323844909668},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5727230310440063},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5549849271774292},{"id":"https://openalex.org/keywords/digital-library","display_name":"Digital library","score":0.5109730958938599},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4832521080970764},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4355155825614929},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.4243658781051636},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4160047471523285},{"id":"https://openalex.org/keywords/qualitative-property","display_name":"Qualitative property","score":0.41255974769592285},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.37767156958580017},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.24982419610023499},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.20567253232002258},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.17113706469535828}],"concepts":[{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.7135173678398132},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6499323844909668},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5727230310440063},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5549849271774292},{"id":"https://openalex.org/C513874922","wikidata":"https://www.wikidata.org/wiki/Q212805","display_name":"Digital library","level":3,"score":0.5109730958938599},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4832521080970764},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4355155825614929},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.4243658781051636},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4160047471523285},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.41255974769592285},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.37767156958580017},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.24982419610023499},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.20567253232002258},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.17113706469535828},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C164913051","wikidata":"https://www.wikidata.org/wiki/Q482","display_name":"Poetry","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/jd-02-2022-0035","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jd-02-2022-0035","pdf_url":null,"source":{"id":"https://openalex.org/S10082577","display_name":"Journal of Documentation","issn_l":"0022-0418","issn":["0022-0418","1758-7379"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Documentation","raw_type":"journal-article"},{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10154743","is_oa":true,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10154743/","pdf_url":"https://discovery.ucl.ac.uk/10154743/1/JDOC%20Accepted%20version.pdf","source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"   Journal of Documentation       (2022)     (In press).  ","raw_type":"Article"}],"best_oa_location":{"id":"pmh:oai:eprints.ucl.ac.uk.OAI2:10154743","is_oa":true,"landing_page_url":"https://discovery.ucl.ac.uk/id/eprint/10154743/","pdf_url":"https://discovery.ucl.ac.uk/10154743/1/JDOC%20Accepted%20version.pdf","source":{"id":"https://openalex.org/S4306400024","display_name":"UCL Discovery (University College London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I45129253","host_organization_name":"University College London","host_organization_lineage":["https://openalex.org/I45129253"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"   Journal of Documentation       (2022)     (In press).  ","raw_type":"Article"},"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4293660478.pdf","grobid_xml":"https://content.openalex.org/works/W4293660478.grobid-xml"},"referenced_works_count":63,"referenced_works":["https://openalex.org/W650996161","https://openalex.org/W1484072989","https://openalex.org/W1493438544","https://openalex.org/W1494050137","https://openalex.org/W1495407053","https://openalex.org/W1567891379","https://openalex.org/W1605792282","https://openalex.org/W1953874899","https://openalex.org/W1968001853","https://openalex.org/W1989462999","https://openalex.org/W1993581790","https://openalex.org/W2001525536","https://openalex.org/W2006046124","https://openalex.org/W2010210047","https://openalex.org/W2012012991","https://openalex.org/W2017571268","https://openalex.org/W2019290356","https://openalex.org/W2026983949","https://openalex.org/W2040069617","https://openalex.org/W2044837870","https://openalex.org/W2053874530","https://openalex.org/W2058291915","https://openalex.org/W2062299969","https://openalex.org/W2063066582","https://openalex.org/W2068272913","https://openalex.org/W2076457796","https://openalex.org/W2077929351","https://openalex.org/W2079144767","https://openalex.org/W2084758213","https://openalex.org/W2094136439","https://openalex.org/W2134845234","https://openalex.org/W2145096334","https://openalex.org/W2146154056","https://openalex.org/W2157594889","https://openalex.org/W2162245231","https://openalex.org/W2166593067","https://openalex.org/W2167712474","https://openalex.org/W2279290623","https://openalex.org/W2334024248","https://openalex.org/W2342213368","https://openalex.org/W2472190306","https://openalex.org/W2508559879","https://openalex.org/W2511979427","https://openalex.org/W2552999495","https://openalex.org/W2594272657","https://openalex.org/W2737751399","https://openalex.org/W2746431533","https://openalex.org/W2785179996","https://openalex.org/W2884845085","https://openalex.org/W2904668347","https://openalex.org/W2936345624","https://openalex.org/W2946655137","https://openalex.org/W2996309140","https://openalex.org/W3035725041","https://openalex.org/W3121679512","https://openalex.org/W3124966059","https://openalex.org/W3157551870","https://openalex.org/W3177207311","https://openalex.org/W4248163888","https://openalex.org/W4251553620","https://openalex.org/W4285025677","https://openalex.org/W4292199645","https://openalex.org/W4412257450"],"related_works":["https://openalex.org/W2089487275","https://openalex.org/W2004741102","https://openalex.org/W2965096648","https://openalex.org/W4307284179","https://openalex.org/W1980518826","https://openalex.org/W3174131617","https://openalex.org/W3009346781","https://openalex.org/W2542561826","https://openalex.org/W2110574695","https://openalex.org/W2149686978"],"abstract_inverted_index":{"Purpose":[0],"The":[1,80,145],"purpose":[2],"of":[3,42,63,70,76,94,108,134,153,204,253,273],"this":[4,35],"paper":[5],"is":[6,198],"to":[7,22,48,186,231,245],"describe,":[8],"analyze":[9,248],"and":[10,27,39,56,96,117,124,150,159,181,194,218,227,240,247,269,277],"understand":[11,246],"international":[12,135,141,154,254],"users'":[13],"library":[14,24,44,66,114,157,169,206,233,249,279],"experience":[15,45,58,207,234],"in":[16,20,60,137,235,256,261],"the":[17,37,61,64,68,85,109,130,148,165,173,177,183,201,209,225,271],"Digital":[18],"Age":[19],"order":[21],"inform":[23,270],"service":[25],"design":[26,272],"ensure":[28],"it":[29],"provides":[30],"an":[31],"inclusive":[32,278],"environment.":[33],"In":[34],"study,":[36],"behavioral":[38,193,226],"experiential":[40,195,228],"aspects":[41],"user":[43,57],"are":[46,208],"merged":[47],"develop":[49],"essential":[50,92],"interconnections":[51],"between":[52,179],"information":[53,267],"behavior":[54],"(IB)":[55],"(UX)":[59],"context":[62],"academic":[65],"with":[67],"goal":[69],"constructing":[71],"a":[72,113,236,242,257,274],"more":[73,237,275],"holistic":[74,238],"understanding":[75],"\u2018library":[77],"experience.":[78,170],"Design/methodology/approach":[79],"study":[81,223],"was":[82,99],"built":[83],"on":[84,129,172,176],"concept":[86],"\u201clibrary":[87,188],"experience\u201d":[88,189],"through":[89,101],"analyzing":[90],"its":[91],"components":[93,203],"IB":[95,180],"UX.":[97],"It":[98,197],"developed":[100],"findings":[102,146,175],"from":[103,112,164],"mixed":[104],"methods":[105],"research,":[106],"consisting":[107],"quantitative":[110],"investigation":[111],"log":[115],"analysis,":[116],"qualitative":[118],"investigations":[119],"via":[120],"cognitive":[121],"mapping":[122],"exercises":[123],"semi-structured":[125],"interviews,":[126],"both":[127,192],"targeted":[128],"largest":[131],"single":[132],"group":[133],"students":[136],"United":[138],"Kingdom":[139],"\u2013":[140],"Chinese":[142,155],"students.":[143],"Findings":[144],"demonstrated":[147],"complexity":[149],"multilayered":[151,210],"characteristics":[152],"students'":[156],"context,":[158,211,259],"three":[160],"unique":[161],"contexts":[162],"emerged":[163],"data":[166],"shaping":[167],"their":[168,266],"Building":[171],"previous":[174],"connections":[178],"UX,":[182],"work":[184],"attempted":[185],"redefine":[187],"by":[190],"joining":[191],"aspects.":[196],"found":[199],"that":[200,252],"key":[202],"cultural":[205,212],"group's":[213],"perception":[214],"needs,":[215],"sense-making":[216],"process":[217],"subjective":[219],"evaluations.":[220],"Originality/value":[221],"This":[222],"joins":[224],"perspectives":[229],"together":[230],"explore":[232],"way":[239],"proposes":[241],"systematic":[243],"structure":[244],"experience,":[250],"especially":[251],"users":[255],"cross-cultural":[258],"which,":[260],"turn,":[262],"will":[263],"better":[264],"serve":[265],"needs":[268],"equal":[276],"system.":[280]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}