{"id":"https://openalex.org/W3186176735","doi":"https://doi.org/10.1108/jd-02-2021-0029","title":"Serendipity in human information behavior: a systematic review","display_name":"Serendipity in human information behavior: a systematic review","publication_year":2021,"publication_date":"2021-07-15","ids":{"openalex":"https://openalex.org/W3186176735","doi":"https://doi.org/10.1108/jd-02-2021-0029","mag":"3186176735"},"language":"en","primary_location":{"id":"doi:10.1108/jd-02-2021-0029","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jd-02-2021-0029","pdf_url":null,"source":{"id":"https://openalex.org/S10082577","display_name":"Journal of Documentation","issn_l":"0022-0418","issn":["0022-0418","1758-7379"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Documentation","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056126240","display_name":"Yaxi Liu","orcid":"https://orcid.org/0000-0002-8518-6179"},"institutions":[{"id":"https://openalex.org/I149594827","display_name":"Xidian University","ror":"https://ror.org/05s92vm98","country_code":"CN","type":"education","lineage":["https://openalex.org/I149594827"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yaxi Liu","raw_affiliation_strings":["School of Economics and Management, Xidian University, Xian, China"],"raw_orcid":"https://orcid.org/0000-0002-8518-6179","affiliations":[{"raw_affiliation_string":"School of Economics and Management, Xidian University, Xian, China","institution_ids":["https://openalex.org/I149594827"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063110564","display_name":"Chunxiu Qin","orcid":"https://orcid.org/0000-0002-7809-4145"},"institutions":[{"id":"https://openalex.org/I149594827","display_name":"Xidian University","ror":"https://ror.org/05s92vm98","country_code":"CN","type":"education","lineage":["https://openalex.org/I149594827"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chunxiu Qin","raw_affiliation_strings":["Department of Information Management, School of Economics and Management, Xidian University, Xian, China"],"raw_orcid":"https://orcid.org/0000-0002-7809-4145","affiliations":[{"raw_affiliation_string":"Department of Information Management, School of Economics and Management, Xidian University, Xian, China","institution_ids":["https://openalex.org/I149594827"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061524954","display_name":"Xubu Ma","orcid":"https://orcid.org/0000-0003-4105-4892"},"institutions":[{"id":"https://openalex.org/I149594827","display_name":"Xidian University","ror":"https://ror.org/05s92vm98","country_code":"CN","type":"education","lineage":["https://openalex.org/I149594827"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xubu Ma","raw_affiliation_strings":["Department of Information Management, School of Economics and Management, Xidian University, Xian, China"],"raw_orcid":"https://orcid.org/0000-0003-4105-4892","affiliations":[{"raw_affiliation_string":"Department of Information Management, School of Economics and Management, Xidian University, Xian, China","institution_ids":["https://openalex.org/I149594827"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054072166","display_name":"Huigang Liang","orcid":"https://orcid.org/0000-0001-6597-4461"},"institutions":[{"id":"https://openalex.org/I94658018","display_name":"University of Memphis","ror":"https://ror.org/01cq23130","country_code":"US","type":"education","lineage":["https://openalex.org/I94658018"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Huigang Liang","raw_affiliation_strings":["Department of Business Information and Technology, College of Business and Economics, The University of Memphis Fogelman, Memphis, Tennessee, USA"],"raw_orcid":"https://orcid.org/0000-0001-6597-4461","affiliations":[{"raw_affiliation_string":"Department of Business Information and Technology, College of Business and Economics, The University of Memphis Fogelman, Memphis, Tennessee, USA","institution_ids":["https://openalex.org/I94658018"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5056126240"],"corresponding_institution_ids":["https://openalex.org/I149594827"],"apc_list":null,"apc_paid":null,"fwci":8.5787,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.9724733,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"78","issue":"2","first_page":"435","last_page":"462"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/serendipity","display_name":"Serendipity","score":0.9930965304374695},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.7036725282669067},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.5027544498443604},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.49912500381469727},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4551241099834442},{"id":"https://openalex.org/keywords/engineering-ethics","display_name":"Engineering ethics","score":0.3716549277305603},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3709123134613037},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.35790717601776123},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.28235000371932983},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.26288357377052307},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.1718389391899109},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.12272083759307861},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.11529919505119324}],"concepts":[{"id":"https://openalex.org/C2779119418","wikidata":"https://www.wikidata.org/wiki/Q166039","display_name":"Serendipity","level":2,"score":0.9930965304374695},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.7036725282669067},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.5027544498443604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.49912500381469727},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4551241099834442},{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.3716549277305603},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3709123134613037},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.35790717601776123},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.28235000371932983},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.26288357377052307},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.1718389391899109},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.12272083759307861},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11529919505119324},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jd-02-2021-0029","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jd-02-2021-0029","pdf_url":null,"source":{"id":"https://openalex.org/S10082577","display_name":"Journal of Documentation","issn_l":"0022-0418","issn":["0022-0418","1758-7379"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Documentation","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":78,"referenced_works":["https://openalex.org/W68149904","https://openalex.org/W115218225","https://openalex.org/W147927391","https://openalex.org/W1479688811","https://openalex.org/W1485282134","https://openalex.org/W1520922838","https://openalex.org/W1526581303","https://openalex.org/W1533228556","https://openalex.org/W1547244403","https://openalex.org/W1547640049","https://openalex.org/W1557952462","https://openalex.org/W1587229564","https://openalex.org/W1588485088","https://openalex.org/W1792839667","https://openalex.org/W1818454046","https://openalex.org/W1964124307","https://openalex.org/W1967370444","https://openalex.org/W1972930803","https://openalex.org/W1974931781","https://openalex.org/W1979858052","https://openalex.org/W1986966766","https://openalex.org/W1988580566","https://openalex.org/W1995023603","https://openalex.org/W2004305425","https://openalex.org/W2004504243","https://openalex.org/W2004793379","https://openalex.org/W2005545073","https://openalex.org/W2010210047","https://openalex.org/W2011698639","https://openalex.org/W2028445280","https://openalex.org/W2042538534","https://openalex.org/W2043147290","https://openalex.org/W2044250876","https://openalex.org/W2047651311","https://openalex.org/W2064288565","https://openalex.org/W2072229267","https://openalex.org/W2076460556","https://openalex.org/W2077731451","https://openalex.org/W2077741862","https://openalex.org/W2091273686","https://openalex.org/W2093390788","https://openalex.org/W2098319734","https://openalex.org/W2108144293","https://openalex.org/W2116358365","https://openalex.org/W2129390568","https://openalex.org/W2131135690","https://openalex.org/W2154428221","https://openalex.org/W2162853676","https://openalex.org/W2219121677","https://openalex.org/W2264123357","https://openalex.org/W2284090726","https://openalex.org/W2285988181","https://openalex.org/W2293909974","https://openalex.org/W2397457490","https://openalex.org/W2399004739","https://openalex.org/W2401424642","https://openalex.org/W2405432306","https://openalex.org/W2412095570","https://openalex.org/W2514091133","https://openalex.org/W2527653252","https://openalex.org/W2566360532","https://openalex.org/W2585888082","https://openalex.org/W2611012316","https://openalex.org/W2732581281","https://openalex.org/W2733392713","https://openalex.org/W2745186458","https://openalex.org/W2750717683","https://openalex.org/W2763031872","https://openalex.org/W2765361743","https://openalex.org/W2786347274","https://openalex.org/W2793991901","https://openalex.org/W2794186712","https://openalex.org/W2883009298","https://openalex.org/W2893444145","https://openalex.org/W2912774346","https://openalex.org/W2939774750","https://openalex.org/W3006792439","https://openalex.org/W3010583514"],"related_works":["https://openalex.org/W4205615116","https://openalex.org/W2154428221","https://openalex.org/W2531086667","https://openalex.org/W2593155302","https://openalex.org/W2045676999","https://openalex.org/W2041415459","https://openalex.org/W35325473","https://openalex.org/W3125216959","https://openalex.org/W3126095231","https://openalex.org/W2228781381"],"abstract_inverted_index":{"Purpose":[0],"Serendipitous":[1],"information":[2,26,130,235],"discovery":[3],"has":[4,17],"become":[5],"a":[6,19,71,94,192,197],"unique":[7],"and":[8,13,45,81,104,158,170,177,195,226],"important":[9],"approach":[10],"to":[11,50,75,82,114,128,209,222,231],"discovering":[12],"obtaining":[14],"information,":[15],"which":[16,57],"aroused":[18],"growing":[20],"interest":[21],"for":[22,107,181,205,218,227],"serendipity":[23,41,80,124,175,189,233],"in":[24,63,172,234],"human":[25,129],"behavior.":[27],"Despite":[28],"numerous":[29],"publications,":[30],"few":[31],"have":[32],"systematically":[33],"provided":[34],"an":[35,139,179],"overview":[36,140],"of":[37,40,54,79,87,122,141,144,203],"current":[38,85,174,188,216],"state":[39],"research.":[42],"Consequently,":[43],"researchers":[44,206],"practitioners":[46,228],"are":[47],"less":[48],"able":[49],"make":[51],"effective":[52],"use":[53],"existing":[55],"achievements,":[56],"limits":[58],"them":[59],"from":[60,111],"making":[61],"advancements":[62],"this":[64,67,99,166,200],"domain.":[65],"Against":[66],"backdrop,":[68],"we":[69],"performed":[70],"systematic":[72],"literature":[73,134],"review":[74,97,167,201],"explore":[76],"the":[77,84,133,173],"world":[78],"recapitulate":[83],"states":[86],"different":[88],"research":[89,148,176,183,198,212],"topics.":[90],"Design/methodology/approach":[91],"Guided":[92],"by":[93],"prior":[95],"designed":[96],"protocol,":[98],"paper":[100],"conducted":[101],"both":[102],"automatic":[103],"manual":[105],"search":[106],"available":[108],"studies":[109,125],"published":[110],"January":[112],"1990":[113],"December":[115],"2020":[116],"on":[117,163],"seven":[118],"databases.":[119],"A":[120],"total":[121],"207":[123],"closely":[126],"related":[127,152],"behavior":[131],"form":[132],"pool.":[135],"Findings":[136],"We":[137],"provide":[138],"distinct":[142],"aspects":[143],"serendipity,":[145,225],"that":[146],"is":[147,202],"topics,":[149],"potential":[150],"benefits,":[151],"concepts,":[153],"theoretical":[154],"models,":[155],"contextual":[156],"factors":[157],"data":[159],"collection":[160],"methods.":[161],"Based":[162],"these":[164],"findings,":[165],"reveals":[168],"limitations":[169],"gaps":[171],"proposes":[178],"agenda":[180],"future":[182],"directions.":[184],"Originality/value":[185],"By":[186],"analyzing":[187],"research,":[190],"developing":[191],"knowledge":[193],"framework":[194],"providing":[196],"agenda,":[199],"significance":[204],"who":[207,220,229],"want":[208],"find":[210],"new":[211],"questions":[213],"or":[214],"re-align":[215],"work,":[217],"beginners":[219],"need":[221],"quickly":[223],"understand":[224],"seek":[230],"cultivate":[232],"environments.":[236]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":13},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}