{"id":"https://openalex.org/W4400189557","doi":"https://doi.org/10.1108/itp-12-2022-0931","title":"Unpacking the complexities of health record misuse: insights from Australian health services","display_name":"Unpacking the complexities of health record misuse: insights from Australian health services","publication_year":2024,"publication_date":"2024-07-01","ids":{"openalex":"https://openalex.org/W4400189557","doi":"https://doi.org/10.1108/itp-12-2022-0931"},"language":"en","primary_location":{"id":"doi:10.1108/itp-12-2022-0931","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-12-2022-0931","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005873720","display_name":"Javad Khazaei Pool","orcid":"https://orcid.org/0000-0002-8499-9282"},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]},{"id":"https://openalex.org/I4210106392","display_name":"ARC Centre of Excellence for Environmental Decisions","ror":"https://ror.org/01k8nkc73","country_code":"AU","type":"facility","lineage":["https://openalex.org/I1337719021","https://openalex.org/I165143802","https://openalex.org/I2801453606","https://openalex.org/I4210106392","https://openalex.org/I4210132349"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Javad Pool","raw_affiliation_strings":["ARC Industrial Transformation Training Centre for Information Resilience (CIRES), The University of Queensland , ,","School of Electrical Engineering and Computer Science, The University of Queensland , ,"],"raw_orcid":"https://orcid.org/0000-0002-8499-9282","affiliations":[{"raw_affiliation_string":"ARC Industrial Transformation Training Centre for Information Resilience (CIRES), The University of Queensland , ,","institution_ids":["https://openalex.org/I4210106392"]},{"raw_affiliation_string":"School of Electrical Engineering and Computer Science, The University of Queensland , ,","institution_ids":["https://openalex.org/I165143802"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090802136","display_name":"Saeed Akhlaghpour","orcid":"https://orcid.org/0000-0001-5305-8677"},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Saeed Akhlaghpour","raw_affiliation_strings":["Business School, The University of Queensland , ,"],"raw_orcid":"https://orcid.org/0000-0001-5305-8677","affiliations":[{"raw_affiliation_string":"Business School, The University of Queensland , ,","institution_ids":["https://openalex.org/I165143802"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071993179","display_name":"Andrew Burton\u2010Jones","orcid":"https://orcid.org/0000-0002-7865-4296"},"institutions":[{"id":"https://openalex.org/I165143802","display_name":"The University of Queensland","ror":"https://ror.org/00rqy9422","country_code":"AU","type":"education","lineage":["https://openalex.org/I165143802"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Andrew Burton-Jones","raw_affiliation_strings":["Business School, The University of Queensland , ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, The University of Queensland , ,","institution_ids":["https://openalex.org/I165143802"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.9559,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.9348182,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"38","issue":"5","first_page":"2326","last_page":"2356"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9747999906539917,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.8598499298095703},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5382013320922852},{"id":"https://openalex.org/keywords/health-informatics","display_name":"Health informatics","score":0.49294304847717285},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4888264536857605},{"id":"https://openalex.org/keywords/digital-health","display_name":"Digital health","score":0.4801992177963257},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.42876189947128296},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.4020248055458069},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.364289790391922},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.341727077960968},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.33891743421554565},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.33682316541671753},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3364875316619873},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.17832785844802856},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1179688572883606}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.8598499298095703},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5382013320922852},{"id":"https://openalex.org/C145642194","wikidata":"https://www.wikidata.org/wiki/Q870895","display_name":"Health informatics","level":3,"score":0.49294304847717285},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4888264536857605},{"id":"https://openalex.org/C2780433410","wikidata":"https://www.wikidata.org/wiki/Q5276090","display_name":"Digital health","level":3,"score":0.4801992177963257},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.42876189947128296},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.4020248055458069},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.364289790391922},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.341727077960968},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33891743421554565},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.33682316541671753},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3364875316619873},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.17832785844802856},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1179688572883606},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-12-2022-0931","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-12-2022-0931","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.44999998807907104,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":111,"referenced_works":["https://openalex.org/W82733688","https://openalex.org/W139196547","https://openalex.org/W1509309966","https://openalex.org/W1533444565","https://openalex.org/W1534859880","https://openalex.org/W1562591834","https://openalex.org/W1576817160","https://openalex.org/W1964808635","https://openalex.org/W1975984347","https://openalex.org/W1983315518","https://openalex.org/W2002554683","https://openalex.org/W2005908230","https://openalex.org/W2010902645","https://openalex.org/W2012609846","https://openalex.org/W2013587720","https://openalex.org/W2016453310","https://openalex.org/W2024449779","https://openalex.org/W2025938152","https://openalex.org/W2039649206","https://openalex.org/W2060892233","https://openalex.org/W2069490838","https://openalex.org/W2072120243","https://openalex.org/W2083716625","https://openalex.org/W2085901068","https://openalex.org/W2090265800","https://openalex.org/W2091106293","https://openalex.org/W2101657583","https://openalex.org/W2105992541","https://openalex.org/W2107618384","https://openalex.org/W2110380947","https://openalex.org/W2125636031","https://openalex.org/W2129713986","https://openalex.org/W2139204976","https://openalex.org/W2144816153","https://openalex.org/W2146217571","https://openalex.org/W2148514199","https://openalex.org/W2148595420","https://openalex.org/W2150220236","https://openalex.org/W2150376909","https://openalex.org/W2151020819","https://openalex.org/W2153784392","https://openalex.org/W2161203079","https://openalex.org/W2171870193","https://openalex.org/W2276368824","https://openalex.org/W2324090788","https://openalex.org/W2342078981","https://openalex.org/W2477305073","https://openalex.org/W2523880444","https://openalex.org/W2550961960","https://openalex.org/W2559059232","https://openalex.org/W2559970365","https://openalex.org/W2560034573","https://openalex.org/W2566224498","https://openalex.org/W2593285177","https://openalex.org/W2593649556","https://openalex.org/W2605362225","https://openalex.org/W2622648565","https://openalex.org/W2736747074","https://openalex.org/W2737661516","https://openalex.org/W2748388916","https://openalex.org/W2750524940","https://openalex.org/W2762064429","https://openalex.org/W2766710417","https://openalex.org/W2774443158","https://openalex.org/W2783177533","https://openalex.org/W2786279192","https://openalex.org/W2803655257","https://openalex.org/W2895269299","https://openalex.org/W2904512373","https://openalex.org/W2904896595","https://openalex.org/W2947823960","https://openalex.org/W2949463465","https://openalex.org/W2963785508","https://openalex.org/W2967831706","https://openalex.org/W2973105839","https://openalex.org/W3002356550","https://openalex.org/W3014617976","https://openalex.org/W3023244448","https://openalex.org/W3024364121","https://openalex.org/W3035212916","https://openalex.org/W3080691362","https://openalex.org/W3085353310","https://openalex.org/W3086726211","https://openalex.org/W3090714657","https://openalex.org/W3108402236","https://openalex.org/W3110300282","https://openalex.org/W3111307398","https://openalex.org/W3123105100","https://openalex.org/W3124838019","https://openalex.org/W3129519361","https://openalex.org/W3132420062","https://openalex.org/W3133502163","https://openalex.org/W3142415544","https://openalex.org/W3142805939","https://openalex.org/W3146101648","https://openalex.org/W3169489548","https://openalex.org/W3173147918","https://openalex.org/W3198921854","https://openalex.org/W3215880555","https://openalex.org/W4210797968","https://openalex.org/W4226015374","https://openalex.org/W4289519111","https://openalex.org/W4292877205","https://openalex.org/W4310835597","https://openalex.org/W4320716296","https://openalex.org/W4322768224","https://openalex.org/W4382315655","https://openalex.org/W4387616455","https://openalex.org/W4390226056","https://openalex.org/W4395077927","https://openalex.org/W6833117832"],"related_works":["https://openalex.org/W2041415459","https://openalex.org/W2593155302","https://openalex.org/W2072812638","https://openalex.org/W1980714815","https://openalex.org/W3126095231","https://openalex.org/W3133630643","https://openalex.org/W608490485","https://openalex.org/W2481729736","https://openalex.org/W4389636114","https://openalex.org/W2236208621"],"abstract_inverted_index":{"Purpose":[0],"Information":[1],"systems":[2,167],"(IS)":[3],"research":[4,60,184],"in":[5,11,37,43,164,181,193,210],"general":[6],"and":[7,41,46,48,79,85,88,93,124,138,151,168,173,191,221],"health":[8,38,55,76,101,159,166,170,194],"IS":[9,39,208],"studies,":[10],"particular,":[12],"are":[13,216],"prone":[14],"to":[15,34,49,99],"a":[16,71,105,111],"positivity":[17],"bias":[18],"\u2013":[19],"largely":[20],"focusing":[21],"on":[22,63],"upside":[23],"gains":[24],"rather":[25],"than":[26],"the":[27,186],"potential":[28],"misuse":[29,103,161,180,209],"practices.":[30,197],"This":[31,59],"paper":[32],"aims":[33],"explore":[35],"failures":[36,192,215],"use":[40,78,190],"shortcomings":[42],"data":[44,65,122,126,132,147,195,213],"privacy":[45],"cybersecurity":[47],"provide":[50],"an":[51],"explanatory":[52],"model":[53,113,201],"for":[54,204,218],"record":[56],"misuse.":[57],"Design/methodology/approach":[58],"is":[61],"based":[62],"four":[64],"sets":[66],"that":[67],"we":[68],"collected":[69],"through":[70],"longitudinal":[72],"project":[73],"studying":[74],"digital":[75,86],"(implementation,":[77],"evaluation),":[80],"interviews":[81],"with":[82,118],"experts":[83],"(cybersecurity":[84],"health)":[87],"healthcare":[89,219],"stakeholders":[90],"(health":[91],"professionals":[92],"managers).":[94],"We":[95,109,128],"applied":[96],"qualitative":[97],"analysis":[98],"explain":[100,129],"records":[102,116,160],"from":[104],"sociotechnical":[106,165],"perspective.":[107],"Findings":[108],"propose":[110],"contextualized":[112],"of":[114,131,145,188,207],"\u201chealth":[115],"misuse\u201d":[117],"two":[119],"overarching":[120],"dimensions:":[121],"misfit":[123,137],"improper":[125,146,149,152],"processing.":[127],"sub-categories":[130,144],"misfit:":[133],"availability":[134],"misfit,":[135,140],"meaning":[136],"place":[139],"as":[141,143],"well":[142],"processing:":[148],"interaction":[150],"use-related":[153],"actions.":[154],"Our":[155,198],"findings":[156],"demonstrate":[157],"how":[158],"can":[162],"emerge":[163],"impact":[169],"service":[171],"delivery":[172],"patient":[174,222],"safety.":[175,223],"Originality/value":[176],"Through":[177],"contextualizing":[178],"system":[179],"healthcare,":[182,211],"this":[183],"advances":[185],"understanding":[187],"ineffective":[189],"protection":[196,214],"proposed":[199],"theoretical":[200],"provides":[202],"explanations":[203],"unique":[205],"patterns":[206],"where":[212],"consequential":[217],"organizations":[220]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
