{"id":"https://openalex.org/W3112041029","doi":"https://doi.org/10.1108/itp-12-2019-0635","title":"Information ecology in digitalising welfare services: a multi-level analysis","display_name":"Information ecology in digitalising welfare services: a multi-level analysis","publication_year":2020,"publication_date":"2020-12-04","ids":{"openalex":"https://openalex.org/W3112041029","doi":"https://doi.org/10.1108/itp-12-2019-0635","mag":"3112041029"},"language":"en","primary_location":{"id":"doi:10.1108/itp-12-2019-0635","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-12-2019-0635","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://lutpub.lut.fi/handle/10024/161956","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048776652","display_name":"Satu Pekkarinen","orcid":"https://orcid.org/0000-0003-0555-5884"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Satu Pekkarinen","raw_affiliation_strings":["School of Engineering Science, Lappeenranta-Lahti University of Technology, Lahti, Finland"],"raw_orcid":"https://orcid.org/0000-0003-0555-5884","affiliations":[{"raw_affiliation_string":"School of Engineering Science, Lappeenranta-Lahti University of Technology, Lahti, Finland","institution_ids":["https://openalex.org/I63548447"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024240274","display_name":"Mervi Hasu","orcid":"https://orcid.org/0000-0002-9964-8303"},"institutions":[{"id":"https://openalex.org/I184942183","display_name":"University of Oslo","ror":"https://ror.org/01xtthb56","country_code":"NO","type":"education","lineage":["https://openalex.org/I184942183"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Mervi Hasu","raw_affiliation_strings":["Faculty of Education, University of Oslo, Oslo, Norway"],"raw_orcid":"https://orcid.org/0000-0002-9964-8303","affiliations":[{"raw_affiliation_string":"Faculty of Education, University of Oslo, Oslo, Norway","institution_ids":["https://openalex.org/I184942183"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062356157","display_name":"Helin\u00e4 Melkas","orcid":"https://orcid.org/0000-0002-9455-819X"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Helin\u00e4 Melkas","raw_affiliation_strings":["School of Engineering Science, Lappeenranta-Lahti University of Technology, Lahti, Finland"],"raw_orcid":"https://orcid.org/0000-0002-9455-819X","affiliations":[{"raw_affiliation_string":"School of Engineering Science, Lappeenranta-Lahti University of Technology, Lahti, Finland","institution_ids":["https://openalex.org/I63548447"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061705713","display_name":"Eveliina Saari","orcid":"https://orcid.org/0000-0003-4710-8011"},"institutions":[{"id":"https://openalex.org/I2801770344","display_name":"Finnish Institute of Occupational Health","ror":"https://ror.org/030wyr187","country_code":"FI","type":"facility","lineage":["https://openalex.org/I2801770344"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Eveliina Saari","raw_affiliation_strings":["Finnish Institute of Occupational Health, Helsinki, Finland"],"raw_orcid":"https://orcid.org/0000-0003-4710-8011","affiliations":[{"raw_affiliation_string":"Finnish Institute of Occupational Health, Helsinki, Finland","institution_ids":["https://openalex.org/I2801770344"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5048776652"],"corresponding_institution_ids":["https://openalex.org/I63548447"],"apc_list":null,"apc_paid":null,"fwci":0.6581,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.73950929,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"34","issue":"7","first_page":"1697","last_page":"1720"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9894999861717224,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9894999861717224,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9876999855041504,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9768999814987183,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5413962602615356},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.5336580872535706},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5252732038497925},{"id":"https://openalex.org/keywords/thematic-analysis","display_name":"Thematic analysis","score":0.48864537477493286},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.4757646918296814},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4715697169303894},{"id":"https://openalex.org/keywords/openness-to-experience","display_name":"Openness to experience","score":0.47139623761177063},{"id":"https://openalex.org/keywords/ecology","display_name":"Ecology","score":0.4654693603515625},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4637696146965027},{"id":"https://openalex.org/keywords/diversity","display_name":"Diversity (politics)","score":0.4401317834854126},{"id":"https://openalex.org/keywords/living-lab","display_name":"Living lab","score":0.43892306089401245},{"id":"https://openalex.org/keywords/adaptation","display_name":"Adaptation (eye)","score":0.4259757399559021},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.22636830806732178},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.21235835552215576},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2096194326877594},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.19860684871673584},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.16611838340759277},{"id":"https://openalex.org/keywords/biology","display_name":"Biology","score":0.15429669618606567},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.12329044938087463},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.11520752310752869}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5413962602615356},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.5336580872535706},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5252732038497925},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.48864537477493286},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4757646918296814},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4715697169303894},{"id":"https://openalex.org/C84976871","wikidata":"https://www.wikidata.org/wiki/Q2015673","display_name":"Openness to experience","level":2,"score":0.47139623761177063},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.4654693603515625},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4637696146965027},{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.4401317834854126},{"id":"https://openalex.org/C3503070","wikidata":"https://www.wikidata.org/wiki/Q3027857","display_name":"Living lab","level":2,"score":0.43892306089401245},{"id":"https://openalex.org/C139807058","wikidata":"https://www.wikidata.org/wiki/Q352374","display_name":"Adaptation (eye)","level":2,"score":0.4259757399559021},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.22636830806732178},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.21235835552215576},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2096194326877594},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19860684871673584},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.16611838340759277},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.15429669618606567},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.12329044938087463},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.11520752310752869},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/itp-12-2019-0635","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-12-2019-0635","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},{"id":"pmh:oai:lutpub.lut.fi:10024/161956","is_oa":true,"landing_page_url":"https://lutpub.lut.fi/handle/10024/161956","pdf_url":null,"source":{"id":"https://openalex.org/S4306402474","display_name":"LUTPub (LUT University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I63548447","host_organization_name":"Lappeenranta-Lahti University of Technology","host_organization_lineage":["https://openalex.org/I63548447"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},{"id":"pmh:oai:www.duo.uio.no:10852/83339","is_oa":true,"landing_page_url":"http://hdl.handle.net/10852/83339","pdf_url":null,"source":{"id":"https://openalex.org/S4306401717","display_name":"Duo Research Archive (University of Oslo)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I184942183","host_organization_name":"University of Oslo","host_organization_lineage":["https://openalex.org/I184942183"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"0959-3845","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:lutpub.lut.fi:10024/161956","is_oa":true,"landing_page_url":"https://lutpub.lut.fi/handle/10024/161956","pdf_url":null,"source":{"id":"https://openalex.org/S4306402474","display_name":"LUTPub (LUT University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I63548447","host_organization_name":"Lappeenranta-Lahti University of Technology","host_organization_lineage":["https://openalex.org/I63548447"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W138609354","https://openalex.org/W307758303","https://openalex.org/W1567618031","https://openalex.org/W1681753273","https://openalex.org/W1964450454","https://openalex.org/W1966694817","https://openalex.org/W1986084465","https://openalex.org/W1994484049","https://openalex.org/W2026983381","https://openalex.org/W2038548175","https://openalex.org/W2047205828","https://openalex.org/W2048817377","https://openalex.org/W2049702908","https://openalex.org/W2053510603","https://openalex.org/W2054596443","https://openalex.org/W2057115931","https://openalex.org/W2092577806","https://openalex.org/W2094306166","https://openalex.org/W2116132371","https://openalex.org/W2134230545","https://openalex.org/W2162804138","https://openalex.org/W2167596061","https://openalex.org/W2168848995","https://openalex.org/W2176287437","https://openalex.org/W2209778279","https://openalex.org/W2332773062","https://openalex.org/W2335555963","https://openalex.org/W2343652504","https://openalex.org/W2397663014","https://openalex.org/W2475338662","https://openalex.org/W2523654179","https://openalex.org/W2585114436","https://openalex.org/W2595900916","https://openalex.org/W2731276108","https://openalex.org/W2891472172","https://openalex.org/W2899720681","https://openalex.org/W2948044393","https://openalex.org/W2948264226","https://openalex.org/W2948462531","https://openalex.org/W2948645750","https://openalex.org/W2991265220","https://openalex.org/W3042125047","https://openalex.org/W4250006592","https://openalex.org/W6766239310"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"The":[1,51,74,79,101,178],"purpose":[2],"of":[3,16,20,42,54,90,128,133,143,154,167,189],"this":[4,174,206,222,227],"paper":[5],"is":[6,82],"to":[7,37,163],"examine":[8],"and":[9,29,40,46,69,86,98,120,147,169,219],"reinterpret":[10],"information":[11,34,91,130,168,196],"ecology":[12,35],"in":[13,59,70,110,173,198],"the":[14,17,38,47,111,126,129,140,148,152,155,161,187],"context":[15],"changing":[18],"environment":[19],"services,":[21,68],"which":[22,205],"has":[23,216],"been":[24],"strongly":[25],"affected":[26],"by":[27],"digitalisation":[28,112],"increasing":[30,141],"citizen":[31],"engagement.":[32],"Here,":[33],"refers":[36],"interaction":[39],"co-evolution":[41,150],"technologies,":[43],"human":[44],"beings":[45],"social":[48,218],"environment.":[49],"Design/methodology/approach":[50],"data":[52],"consist":[53],"25":[55],"thematic":[56],"interviews":[57,75],"conducted":[58],"a":[60,181],"public":[61],"Finnish":[62],"organisation":[63],"responsible":[64],"for":[65,123],"organising":[66],"welfare":[67],"its":[71],"collaborating":[72],"organisations.":[73],"were":[76],"analysed":[77],"qualitatively.":[78],"analytical":[80],"framework":[81],"based":[83],"on":[84],"Nardi":[85],"O'Day's":[87],"five":[88],"components":[89,107],"ecology:":[92],"system,":[93],"diversity,":[94],"co-evolution,":[95],"keystone":[96],"species":[97],"locality.":[99],"Findings":[100],"analysis":[102],"shows":[103],"that":[104,115],"these":[105],"basic":[106],"still":[108],"exist":[109],"era,":[113],"but":[114,221],"they":[116],"should":[117],"be":[118],"interpreted":[119],"highlighted":[121],"differently,":[122],"example,":[124],"stressing":[125],"openness":[127],"system":[131],"instead":[132],"closed":[134],"systems,":[135],"as":[136,138,160],"well":[137],"emphasising":[139],"meaning":[142],"diversity":[144],"amongst":[145],"digitalisation,":[146],"dynamic":[149],"between":[151],"elements":[153],"system.":[156],"New":[157],"capabilities,":[158],"such":[159],"ability":[162],"combine":[164],"various":[165],"kinds":[166],"knowledge,":[170],"are":[171],"needed":[172],"adaptation.":[175],"Research":[176],"limitations/implications":[177],"study":[179,207,223],"illustrates":[180],"wider,":[182],"updated":[183],"information-ecology":[184,214],"concept":[185],"with":[186],"help":[188],"empirical":[190],"research.":[191],"Technology":[192],"affects":[193],"care":[194],"organisations'":[195],"ecologies":[197],"numerous":[199],"\u2013":[200,203],"often":[201],"invisible":[202],"ways,":[204],"brings":[208],"into":[209],"light.":[210],"Originality/value":[211],"So":[212],"far,":[213],"research":[215],"overlooked":[217],"healthcare,":[220],"provides":[224],"findings":[225],"concerning":[226],"societally":[228],"important":[229],"sector.":[230]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
