{"id":"https://openalex.org/W2803698815","doi":"https://doi.org/10.1108/itp-10-2016-0236","title":"Social value and online social shopping intention: the moderating role of experience","display_name":"Social value and online social shopping intention: the moderating role of experience","publication_year":2018,"publication_date":"2018-05-16","ids":{"openalex":"https://openalex.org/W2803698815","doi":"https://doi.org/10.1108/itp-10-2016-0236","mag":"2803698815"},"language":"en","primary_location":{"id":"doi:10.1108/itp-10-2016-0236","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-10-2016-0236","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101413877","display_name":"Weiping Wu","orcid":"https://orcid.org/0000-0002-0151-4156"},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wei Wu","raw_affiliation_strings":["School of Management, University of Science and Technology of China, Hefei, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Science and Technology of China, Hefei, China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073204844","display_name":"Vivian Q. Huang","orcid":null},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Vivian Huang","raw_affiliation_strings":["University of Science and Technology of China, Hefei, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Science and Technology of China, Hefei, China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083694318","display_name":"Xiayu Chen","orcid":"https://orcid.org/0000-0002-2318-9921"},"institutions":[{"id":"https://openalex.org/I16365422","display_name":"Hefei University of Technology","ror":"https://ror.org/02czkny70","country_code":"CN","type":"education","lineage":["https://openalex.org/I16365422"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiayu Chen","raw_affiliation_strings":["School of Management, Hefei University of Technology, Hefei, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Hefei University of Technology, Hefei, China","institution_ids":["https://openalex.org/I16365422"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006120288","display_name":"Robert M. Davison","orcid":"https://orcid.org/0000-0002-7243-3521"},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Robert M. Davison","raw_affiliation_strings":["Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong","institution_ids":["https://openalex.org/I168719708"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030749617","display_name":"Zhongsheng Hua","orcid":"https://orcid.org/0000-0002-5215-1316"},"institutions":[{"id":"https://openalex.org/I76130692","display_name":"Zhejiang University","ror":"https://ror.org/00a2xv884","country_code":"CN","type":"education","lineage":["https://openalex.org/I76130692"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhongsheng Hua","raw_affiliation_strings":["School of Management, Zhejiang University, Hangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Zhejiang University, Hangzhou, China","institution_ids":["https://openalex.org/I76130692"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":14.3316,"has_fulltext":false,"cited_by_count":126,"citation_normalized_percentile":{"value":0.98707013,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"31","issue":"3","first_page":"688","last_page":"711"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.7203144431114197},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.6000917553901672},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5570806860923767},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.5556153655052185},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5364691615104675},{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.5046936273574829},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5015270709991455},{"id":"https://openalex.org/keywords/social-capital","display_name":"Social capital","score":0.48448774218559265},{"id":"https://openalex.org/keywords/moderation","display_name":"Moderation","score":0.48245006799697876},{"id":"https://openalex.org/keywords/business-value","display_name":"Business value","score":0.42462214827537537},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.42222124338150024},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1800675094127655},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.16318273544311523},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.10766282677650452}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.7203144431114197},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6000917553901672},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5570806860923767},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5556153655052185},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5364691615104675},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.5046936273574829},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5015270709991455},{"id":"https://openalex.org/C68062652","wikidata":"https://www.wikidata.org/wiki/Q214693","display_name":"Social capital","level":2,"score":0.48448774218559265},{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.48245006799697876},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.42462214827537537},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.42222124338150024},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1800675094127655},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.16318273544311523},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.10766282677650452},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-10-2016-0236","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-10-2016-0236","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4699999988079071,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":89,"referenced_works":["https://openalex.org/W9715319","https://openalex.org/W23042562","https://openalex.org/W191206311","https://openalex.org/W265905420","https://openalex.org/W637275272","https://openalex.org/W1556234621","https://openalex.org/W1595979313","https://openalex.org/W1620578071","https://openalex.org/W1950985224","https://openalex.org/W1965352795","https://openalex.org/W1973277062","https://openalex.org/W1974469486","https://openalex.org/W1979458942","https://openalex.org/W1981344313","https://openalex.org/W1981425185","https://openalex.org/W1983298715","https://openalex.org/W1985887266","https://openalex.org/W1986684834","https://openalex.org/W1987258130","https://openalex.org/W1990079969","https://openalex.org/W1993998867","https://openalex.org/W1995778548","https://openalex.org/W1997109341","https://openalex.org/W2000557768","https://openalex.org/W2001212403","https://openalex.org/W2005962109","https://openalex.org/W2009966707","https://openalex.org/W2010061105","https://openalex.org/W2010591119","https://openalex.org/W2011457410","https://openalex.org/W2012172718","https://openalex.org/W2016187690","https://openalex.org/W2018962458","https://openalex.org/W2019155101","https://openalex.org/W2019898328","https://openalex.org/W2021827437","https://openalex.org/W2022188887","https://openalex.org/W2034067178","https://openalex.org/W2046752514","https://openalex.org/W2050251515","https://openalex.org/W2051651925","https://openalex.org/W2056188449","https://openalex.org/W2060918604","https://openalex.org/W2070873094","https://openalex.org/W2074786558","https://openalex.org/W2077384400","https://openalex.org/W2081733718","https://openalex.org/W2083360664","https://openalex.org/W2085091684","https://openalex.org/W2085491458","https://openalex.org/W2086642814","https://openalex.org/W2086670988","https://openalex.org/W2091369446","https://openalex.org/W2093336754","https://openalex.org/W2096802587","https://openalex.org/W2098010293","https://openalex.org/W2100058029","https://openalex.org/W2102425542","https://openalex.org/W2117514442","https://openalex.org/W2129658695","https://openalex.org/W2135870748","https://openalex.org/W2139122730","https://openalex.org/W2139921829","https://openalex.org/W2141080142","https://openalex.org/W2141846678","https://openalex.org/W2142175015","https://openalex.org/W2145889146","https://openalex.org/W2164052388","https://openalex.org/W2265760624","https://openalex.org/W2275671866","https://openalex.org/W2314045446","https://openalex.org/W2331679309","https://openalex.org/W2411540868","https://openalex.org/W2413441280","https://openalex.org/W2465021903","https://openalex.org/W2509059392","https://openalex.org/W2517175186","https://openalex.org/W2520187617","https://openalex.org/W2740980112","https://openalex.org/W3121527185","https://openalex.org/W3123534837","https://openalex.org/W3124000707","https://openalex.org/W4235678817","https://openalex.org/W4238559129","https://openalex.org/W4242883546","https://openalex.org/W4242935565","https://openalex.org/W4249532312","https://openalex.org/W4255740379","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W3126095231","https://openalex.org/W2072812638","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W4200071106","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"The":[1,33,72,90,163],"purpose":[2],"of":[3,36,39,51,67,206,210,244,253],"this":[4,238],"paper":[5],"is":[6],"to":[7,62,85,183,189],"explore":[8],"how":[9,182],"the":[10,37,43,49,64,68,87,100,112,118,124,149,158,171,204,207,217,241,248],"shoppers\u2019":[11,185],"social":[12,80,103,115,140,172,186,196,211,220,228],"value":[13,31,46,52,97,104,116,138,141,187,212,221,224,255],"perception":[14,53,188],"affects":[15],"their":[16,143,191],"purchase":[17,106,144,192],"intention":[18,145,193],"in":[19,83,170,194],"online":[20],"shopping":[21,81,173,197],"context":[22],"through":[23],"its":[24],"distinct":[25],"role":[26,209,243,252],"and":[27,48,56,95,105,117,136,142,176,213,222],"relationships":[28,218],"with":[29],"other":[30,40,119,223],"dimensions.":[32],"moderating":[34,242],"effect":[35],"characteristics":[38],"members":[41,58,130,153],"on":[42,148,157,181,203,216,227],"relationship":[44,101,113],"among":[45,219],"dimensions":[47,225],"difference":[50],"between":[54,102,114],"experienced":[55,152],"inexperienced":[57,129],"were":[59],"also":[60],"tested":[61],"identify":[63],"boundary":[65],"conditions":[66],"proposed":[69],"model.":[70],"Design/methodology/approach":[71],"survey":[73],"included":[74],"272":[75],"consumers":[76],"from":[77,139],"a":[78,195],"well-known":[79],"website":[82],"China":[84],"test":[86],"hypotheses.":[88],"Findings":[89],"results":[91,125,164],"indicate":[92],"that":[93,127],"hedonic":[94,137,150],"utilitarian":[96,135,159],"fully":[98],"mediate":[99],"intention.":[107],"Perceived":[108],"expertise":[109],"positively":[110],"moderates":[111],"two":[120],"values.":[121],"In":[122],"particular,":[123],"found":[126],"while":[128],"can":[131],"acquire":[132],"both":[133],"higher":[134],"relies":[146],"more":[147],"value,":[151],"place":[154],"greater":[155],"emphasis":[156],"value.":[160],"Practical":[161],"implications":[162,180],"may":[165],"help":[166],"vendors":[167],"regain":[168],"confidence":[169],"business":[174],"mode":[175],"offer":[177],"specific":[178],"policy":[179],"leverage":[184],"generate":[190],"context.":[198],"Originality/value":[199],"This":[200],"study":[201,239],"focuses":[202],"legitimacy":[205],"independent":[208],"sheds":[214],"light":[215],"based":[226],"capital":[229],"theory,":[230],"which":[231,246],"was":[232],"under-explored":[233],"by":[234],"previous":[235],"studies.":[236],"Besides,":[237],"clarifies":[240],"experience,":[245],"highlights":[247],"previously":[249],"unnoticed":[250],"changing":[251],"consumers\u2019":[254],"perception.":[256]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":21},{"year":2024,"cited_by_count":21},{"year":2023,"cited_by_count":27},{"year":2022,"cited_by_count":21},{"year":2021,"cited_by_count":15},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1}],"updated_date":"2026-08-11T07:18:39.950985","created_date":"2025-10-10T00:00:00"}