{"id":"https://openalex.org/W2799280075","doi":"https://doi.org/10.1108/itp-07-2017-0206","title":"Does product design matter? Exploring its influences in consumers\u2019 psychological responses and brand loyalty","display_name":"Does product design matter? Exploring its influences in consumers\u2019 psychological responses and brand loyalty","publication_year":2018,"publication_date":"2018-05-08","ids":{"openalex":"https://openalex.org/W2799280075","doi":"https://doi.org/10.1108/itp-07-2017-0206","mag":"2799280075"},"language":"en","primary_location":{"id":"doi:10.1108/itp-07-2017-0206","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-07-2017-0206","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101483482","display_name":"Chia\u2010Lin Hsu","orcid":"https://orcid.org/0000-0001-5818-8390"},"institutions":[{"id":"https://openalex.org/I205612303","display_name":"Chinese Culture University","ror":"https://ror.org/04shepe48","country_code":"TW","type":"education","lineage":["https://openalex.org/I205612303"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Chia-Lin Hsu","raw_affiliation_strings":["Department of International Business Administration, Chinese Culture University, Taipei, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of International Business Administration, Chinese Culture University, Taipei, Taiwan","institution_ids":["https://openalex.org/I205612303"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060692321","display_name":"Yen-Chun Chen","orcid":"https://orcid.org/0000-0002-3475-5941"},"institutions":[{"id":"https://openalex.org/I205612303","display_name":"Chinese Culture University","ror":"https://ror.org/04shepe48","country_code":"TW","type":"education","lineage":["https://openalex.org/I205612303"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yen-Chun Chen","raw_affiliation_strings":["Department of International Business Administration, Chinese Culture University, Taipei, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of International Business Administration, Chinese Culture University, Taipei, Taiwan","institution_ids":["https://openalex.org/I205612303"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027431213","display_name":"Tai-Ning Yang","orcid":null},"institutions":[{"id":"https://openalex.org/I205612303","display_name":"Chinese Culture University","ror":"https://ror.org/04shepe48","country_code":"TW","type":"education","lineage":["https://openalex.org/I205612303"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Tai-Ning Yang","raw_affiliation_strings":["Department of International Business Administration, Chinese Culture University, Taipei, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of International Business Administration, Chinese Culture University, Taipei, Taiwan","institution_ids":["https://openalex.org/I205612303"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046464601","display_name":"Wei-Ko Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I205612303","display_name":"Chinese Culture University","ror":"https://ror.org/04shepe48","country_code":"TW","type":"education","lineage":["https://openalex.org/I205612303"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Wei-Ko Lin","raw_affiliation_strings":["Department of International Business Administration, Chinese Culture University, Taipei, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of International Business Administration, Chinese Culture University, Taipei, Taiwan","institution_ids":["https://openalex.org/I205612303"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065565133","display_name":"Yi-Hsuan Liu","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yi-Hsuan Liu","raw_affiliation_strings":["Sporton International Inc., Taoyuan, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sporton International Inc., Taoyuan, Taiwan","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.0478,"has_fulltext":false,"cited_by_count":51,"citation_normalized_percentile":{"value":0.96167896,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"31","issue":"3","first_page":"886","last_page":"907"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12496","display_name":"Color perception and design","score":0.9873999953269958,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/brand-loyalty","display_name":"Brand loyalty","score":0.7082796096801758},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.627804160118103},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6095654964447021},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.5474834442138672},{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.5369002819061279},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5343185067176819},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.524621844291687},{"id":"https://openalex.org/keywords/brand-management","display_name":"Brand management","score":0.508658230304718},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.49764564633369446},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4958384931087494},{"id":"https://openalex.org/keywords/product-design","display_name":"Product design","score":0.4775603413581848},{"id":"https://openalex.org/keywords/brand-awareness","display_name":"Brand awareness","score":0.4720640480518341},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.4535825848579407},{"id":"https://openalex.org/keywords/cognition","display_name":"Cognition","score":0.43052026629447937},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.38917219638824463},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3389439582824707},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.23506572842597961},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.14080482721328735},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.10756933689117432},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.0802345871925354}],"concepts":[{"id":"https://openalex.org/C2780144342","wikidata":"https://www.wikidata.org/wiki/Q1900653","display_name":"Brand loyalty","level":2,"score":0.7082796096801758},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.627804160118103},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6095654964447021},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5474834442138672},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.5369002819061279},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5343185067176819},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.524621844291687},{"id":"https://openalex.org/C57375061","wikidata":"https://www.wikidata.org/wiki/Q453181","display_name":"Brand management","level":2,"score":0.508658230304718},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.49764564633369446},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4958384931087494},{"id":"https://openalex.org/C120823896","wikidata":"https://www.wikidata.org/wiki/Q1043226","display_name":"Product design","level":3,"score":0.4775603413581848},{"id":"https://openalex.org/C152455256","wikidata":"https://www.wikidata.org/wiki/Q1900597","display_name":"Brand awareness","level":2,"score":0.4720640480518341},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.4535825848579407},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.43052026629447937},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.38917219638824463},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3389439582824707},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.23506572842597961},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.14080482721328735},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10756933689117432},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0802345871925354},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/itp-07-2017-0206","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-07-2017-0206","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},{"id":"pmh:oai:https://irlib.pccu.edu.tw/:987654321/41943","is_oa":false,"landing_page_url":"https://irlib.pccu.edu.tw//handle/987654321/41943","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":102,"referenced_works":["https://openalex.org/W178582476","https://openalex.org/W200385702","https://openalex.org/W995628848","https://openalex.org/W1175292566","https://openalex.org/W1501191088","https://openalex.org/W1539896512","https://openalex.org/W1556248040","https://openalex.org/W1676268787","https://openalex.org/W1791510036","https://openalex.org/W1814076311","https://openalex.org/W1819669635","https://openalex.org/W1871955902","https://openalex.org/W1965574139","https://openalex.org/W1967058415","https://openalex.org/W1967270708","https://openalex.org/W1967463758","https://openalex.org/W1970248560","https://openalex.org/W1971953831","https://openalex.org/W1972011054","https://openalex.org/W1979422830","https://openalex.org/W1980741956","https://openalex.org/W1982131431","https://openalex.org/W1983318220","https://openalex.org/W1985258839","https://openalex.org/W1985419904","https://openalex.org/W1987258130","https://openalex.org/W1991948632","https://openalex.org/W1993494983","https://openalex.org/W1995526344","https://openalex.org/W1996675759","https://openalex.org/W1998079575","https://openalex.org/W1998515403","https://openalex.org/W2000561090","https://openalex.org/W2002843259","https://openalex.org/W2007031111","https://openalex.org/W2010329926","https://openalex.org/W2011447549","https://openalex.org/W2015272094","https://openalex.org/W2015335918","https://openalex.org/W2019898328","https://openalex.org/W2026496267","https://openalex.org/W2027906545","https://openalex.org/W2029306255","https://openalex.org/W2031561325","https://openalex.org/W2038125955","https://openalex.org/W2040780635","https://openalex.org/W2040797983","https://openalex.org/W2041815189","https://openalex.org/W2047385639","https://openalex.org/W2047436422","https://openalex.org/W2051135462","https://openalex.org/W2054347393","https://openalex.org/W2061614953","https://openalex.org/W2063742502","https://openalex.org/W2070828591","https://openalex.org/W2072029046","https://openalex.org/W2090963801","https://openalex.org/W2093600927","https://openalex.org/W2099342631","https://openalex.org/W2102467277","https://openalex.org/W2103228824","https://openalex.org/W2107829156","https://openalex.org/W2115612291","https://openalex.org/W2119469410","https://openalex.org/W2122912498","https://openalex.org/W2123135603","https://openalex.org/W2135347478","https://openalex.org/W2145889146","https://openalex.org/W2146288845","https://openalex.org/W2147408766","https://openalex.org/W2156808024","https://openalex.org/W2161466434","https://openalex.org/W2163301616","https://openalex.org/W2165623264","https://openalex.org/W2175806176","https://openalex.org/W2187569695","https://openalex.org/W2200443257","https://openalex.org/W2259609769","https://openalex.org/W2274963267","https://openalex.org/W2305545847","https://openalex.org/W2306384419","https://openalex.org/W2324576472","https://openalex.org/W2398879149","https://openalex.org/W2408690867","https://openalex.org/W2417864373","https://openalex.org/W2471224116","https://openalex.org/W2476583829","https://openalex.org/W2493450585","https://openalex.org/W2511384793","https://openalex.org/W2530323251","https://openalex.org/W2596809122","https://openalex.org/W2610734353","https://openalex.org/W2744330208","https://openalex.org/W2918058170","https://openalex.org/W3121958491","https://openalex.org/W3125623877","https://openalex.org/W4232591329","https://openalex.org/W4240915221","https://openalex.org/W4241463798","https://openalex.org/W4243262950","https://openalex.org/W4249135598","https://openalex.org/W4251246782"],"related_works":["https://openalex.org/W2502602052","https://openalex.org/W4211010859","https://openalex.org/W2038743449","https://openalex.org/W2555395902","https://openalex.org/W2031121378","https://openalex.org/W2020313440","https://openalex.org/W4319315209","https://openalex.org/W2364477479","https://openalex.org/W2077101269","https://openalex.org/W4392314777"],"abstract_inverted_index":{"Purpose":[0],"Unique":[1],"product":[2,19,50,86,118,124,143,225],"design":[3,20,51,87,125,144,226],"is":[4,15,129],"a":[5,186],"highlight":[6],"of":[7,12,49,117,164,171,208,224],"sustainable":[8],"branding.":[9],"The":[10,81,109],"purpose":[11],"this":[13,157,181],"paper":[14,215],"to":[16,30,73,174,196],"investigate":[17],"whether":[18],"affects":[21,35,89],"customers\u2019":[22],"psychological":[23],"responses":[24],"(i.e.":[25,39],"cognitive":[26,91,146],"and":[27,41,52,78,93,105,126,137,145,204,210,222],"affective":[28,94,127],"responses)":[29],"smartphones,":[31,165],"and,":[32],"in":[33,97,161,180,201,227],"turn,":[34,98],"their":[36,202,206],"brand":[37,43,53,103,107,199,228],"loyalty":[38,104,200],"attitudinal":[40,102],"behavioral":[42,106],"loyalty),":[44],"further":[45],"advancing":[46],"the":[47,75,85,114,121,140,162,169,172,178,220],"knowledge":[48],"management.":[54],"Design/methodology/approach":[55],"This":[56,150,214],"work":[57],"used":[58],"survey":[59],"data":[60,179],"from":[61,185],"456":[62],"Taiwanese":[63],"with":[64],"experience":[65],"using":[66],"smartphone.":[67],"Structural":[68],"equation":[69],"modeling":[70],"was":[71,159],"employed":[72],"test":[74],"proposed":[76],"model":[77],"hypotheses.":[79],"Findings":[80],"results":[82,173],"indicate":[83],"that":[84,113],"significantly":[88,99,138],"both":[90,101],"response":[92,128],"response,":[95],"which,":[96],"affect":[100],"loyalty.":[108],"findings":[110,192],"also":[111],"suggest":[112],"moderating":[115],"effect":[116],"involvement":[119],"on":[120],"relationship":[122],"between":[123,142],"statistically":[130],"significant,":[131],"although":[132],"it":[133],"does":[134],"not":[135],"positively":[136],"moderate":[139],"link":[141],"response.":[147],"Research":[148],"limitations/implications":[149],"study":[151,158,182],"has":[152],"two":[153],"main":[154],"limitations.":[155],"First,":[156],"conducted":[160],"context":[163],"thus":[166],"potentially":[167],"constraining":[168],"generalization":[170],"other":[175],"industries.":[176],"Second,":[177],"were":[183],"obtained":[184],"cross-sectional":[187],"design.":[188],"Practical":[189],"implications":[190],"These":[191],"can":[193],"permit":[194],"companies":[195],"generate":[197],"more":[198],"customers":[203],"guide":[205],"management":[207],"assets":[209],"marketing":[211],"activities.":[212],"Originality/value":[213],"presents":[216],"new":[217],"insights":[218],"into":[219],"nature":[221],"importance":[223],"value.":[229]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
