{"id":"https://openalex.org/W4226524985","doi":"https://doi.org/10.1108/itp-06-2021-0501","title":"Open e-learning platforms and the design\u2013reality gap: an affordance theory perspective","display_name":"Open e-learning platforms and the design\u2013reality gap: an affordance theory perspective","publication_year":2021,"publication_date":"2021-12-22","ids":{"openalex":"https://openalex.org/W4226524985","doi":"https://doi.org/10.1108/itp-06-2021-0501"},"language":"en","primary_location":{"id":"doi:10.1108/itp-06-2021-0501","is_oa":true,"landing_page_url":"https://doi.org/10.1108/itp-06-2021-0501","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-06-2021-0501/full/pdf?title=open-e-learning-platforms-and-the-design-reality-gap-an-affordance-theory-perspective","source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-06-2021-0501/full/pdf?title=open-e-learning-platforms-and-the-design-reality-gap-an-affordance-theory-perspective","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045347921","display_name":"Stephen McCarthy","orcid":"https://orcid.org/0000-0002-5761-7162"},"institutions":[{"id":"https://openalex.org/I27577105","display_name":"University College Cork","ror":"https://ror.org/03265fv13","country_code":"IE","type":"education","lineage":["https://openalex.org/I27577105"]}],"countries":["IE"],"is_corresponding":true,"raw_author_name":"Stephen McCarthy","raw_affiliation_strings":["Department of Business Information Systems, Cork University Business School, University College Cork, Cork, Ireland"],"raw_orcid":"https://orcid.org/0000-0002-5761-7162","affiliations":[{"raw_affiliation_string":"Department of Business Information Systems, Cork University Business School, University College Cork, Cork, Ireland","institution_ids":["https://openalex.org/I27577105"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061934065","display_name":"Wendy Rowan","orcid":"https://orcid.org/0000-0001-8941-1508"},"institutions":[{"id":"https://openalex.org/I27577105","display_name":"University College Cork","ror":"https://ror.org/03265fv13","country_code":"IE","type":"education","lineage":["https://openalex.org/I27577105"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Wendy Rowan","raw_affiliation_strings":["Department of Business Information Systems, Cork University Business School, University College Cork, Cork, Ireland"],"raw_orcid":"https://orcid.org/0000-0001-8941-1508","affiliations":[{"raw_affiliation_string":"Department of Business Information Systems, Cork University Business School, University College Cork, Cork, Ireland","institution_ids":["https://openalex.org/I27577105"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071023390","display_name":"Nina Kahma","orcid":"https://orcid.org/0000-0001-7494-6075"},"institutions":[{"id":"https://openalex.org/I133731052","display_name":"University of Helsinki","ror":"https://ror.org/040af2s02","country_code":"FI","type":"education","lineage":["https://openalex.org/I133731052"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Nina Kahma","raw_affiliation_strings":["University of Helsinki, Helsinki, Finland"],"raw_orcid":"https://orcid.org/0000-0001-7494-6075","affiliations":[{"raw_affiliation_string":"University of Helsinki, Helsinki, Finland","institution_ids":["https://openalex.org/I133731052"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087697413","display_name":"Laura Lynch","orcid":"https://orcid.org/0000-0001-7599-882X"},"institutions":[{"id":"https://openalex.org/I27577105","display_name":"University College Cork","ror":"https://ror.org/03265fv13","country_code":"IE","type":"education","lineage":["https://openalex.org/I27577105"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Laura Lynch","raw_affiliation_strings":["Department of Business Information Systems, Cork University Business School, University College Cork, Cork, Ireland"],"raw_orcid":"https://orcid.org/0000-0001-7599-882X","affiliations":[{"raw_affiliation_string":"Department of Business Information Systems, Cork University Business School, University College Cork, Cork, Ireland","institution_ids":["https://openalex.org/I27577105"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074008488","display_name":"Titiana Erti\u00f6","orcid":"https://orcid.org/0000-0002-3833-4458"},"institutions":[{"id":"https://openalex.org/I133731052","display_name":"University of Helsinki","ror":"https://ror.org/040af2s02","country_code":"FI","type":"education","lineage":["https://openalex.org/I133731052"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Titiana Petra Erti\u00f6","raw_affiliation_strings":["University of Helsinki, Helsinki, Finland"],"raw_orcid":"https://orcid.org/0000-0002-3833-4458","affiliations":[{"raw_affiliation_string":"University of Helsinki, Helsinki, Finland","institution_ids":["https://openalex.org/I133731052"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5045347921"],"corresponding_institution_ids":["https://openalex.org/I27577105"],"apc_list":null,"apc_paid":null,"fwci":5.0426,"has_fulltext":true,"cited_by_count":30,"citation_normalized_percentile":{"value":0.94965132,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"35","issue":"8","first_page":"74","last_page":"98"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12238","display_name":"Green IT and Sustainability","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/2208","display_name":"Electrical and Electronic Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/affordance","display_name":"Affordance","score":0.8125507831573486},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5006062984466553},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4720493257045746},{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.4240027070045471},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.41437873244285583},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3185826539993286},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.21280372142791748},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1821741759777069},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.16975274682044983}],"concepts":[{"id":"https://openalex.org/C194995250","wikidata":"https://www.wikidata.org/wiki/Q531136","display_name":"Affordance","level":2,"score":0.8125507831573486},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5006062984466553},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4720493257045746},{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.4240027070045471},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.41437873244285583},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3185826539993286},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.21280372142791748},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1821741759777069},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.16975274682044983},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/itp-06-2021-0501","is_oa":true,"landing_page_url":"https://doi.org/10.1108/itp-06-2021-0501","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-06-2021-0501/full/pdf?title=open-e-learning-platforms-and-the-design-reality-gap-an-affordance-theory-perspective","source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},{"id":"pmh:oai:helda.helsinki.fi:10138/342550","is_oa":true,"landing_page_url":"http://hdl.handle.net/10138/342550","pdf_url":null,"source":{"id":"https://openalex.org/S4210213322","display_name":"Ty\u00f6v\u00e4entutkimus Vuosikirja","issn_l":"0784-1272","issn":["0784-1272","1459-7780"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1108/itp-06-2021-0501","is_oa":true,"landing_page_url":"https://doi.org/10.1108/itp-06-2021-0501","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-06-2021-0501/full/pdf?title=open-e-learning-platforms-and-the-design-reality-gap-an-affordance-theory-perspective","source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Affordable and clean energy","score":0.75,"id":"https://metadata.un.org/sdg/7"}],"awards":[{"id":"https://openalex.org/G434337789","display_name":null,"funder_award_id":"HORIZON2020","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"},{"id":"https://openalex.org/G8867960768","display_name":"Energy Conscious Consumers","funder_award_id":"784988","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"}],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4226524985.pdf","grobid_xml":"https://content.openalex.org/works/W4226524985.grobid-xml"},"referenced_works_count":62,"referenced_works":["https://openalex.org/W139196547","https://openalex.org/W146740376","https://openalex.org/W151790077","https://openalex.org/W1276866904","https://openalex.org/W1518828591","https://openalex.org/W1537739747","https://openalex.org/W1574834309","https://openalex.org/W1594046522","https://openalex.org/W1967025749","https://openalex.org/W1968683406","https://openalex.org/W1976575041","https://openalex.org/W1979290264","https://openalex.org/W2016244741","https://openalex.org/W2028402089","https://openalex.org/W2028691694","https://openalex.org/W2038411164","https://openalex.org/W2043716431","https://openalex.org/W2049353403","https://openalex.org/W2053369376","https://openalex.org/W2053563199","https://openalex.org/W2053939792","https://openalex.org/W2056971140","https://openalex.org/W2062299969","https://openalex.org/W2069219972","https://openalex.org/W2071630918","https://openalex.org/W2083703821","https://openalex.org/W2097145652","https://openalex.org/W2119902448","https://openalex.org/W2126070475","https://openalex.org/W2131314393","https://openalex.org/W2142801253","https://openalex.org/W2151835681","https://openalex.org/W2151872854","https://openalex.org/W2165065457","https://openalex.org/W2166591893","https://openalex.org/W2167712474","https://openalex.org/W2328032026","https://openalex.org/W2436651874","https://openalex.org/W2511633677","https://openalex.org/W2551799134","https://openalex.org/W2561166108","https://openalex.org/W2578575899","https://openalex.org/W2588254203","https://openalex.org/W2588457420","https://openalex.org/W2724610781","https://openalex.org/W2728351562","https://openalex.org/W2771714434","https://openalex.org/W2774637605","https://openalex.org/W2789700923","https://openalex.org/W2792116143","https://openalex.org/W2807229988","https://openalex.org/W2885472605","https://openalex.org/W2899766515","https://openalex.org/W2972184597","https://openalex.org/W3031266125","https://openalex.org/W3091923479","https://openalex.org/W3106700156","https://openalex.org/W3109829019","https://openalex.org/W3122280103","https://openalex.org/W3134927337","https://openalex.org/W3151685851","https://openalex.org/W4243384190"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W3126095231","https://openalex.org/W2072812638","https://openalex.org/W2417026147","https://openalex.org/W1559800691","https://openalex.org/W2805418876","https://openalex.org/W164263582","https://openalex.org/W2969867523","https://openalex.org/W2207723254"],"abstract_inverted_index":{"Purpose":[0],"The":[1,155,205],"dropout":[2],"rates":[3],"of":[4,34,67,97,128,161,179,223,243,259],"open":[5,52,78,105,143,170,211,244],"e-learning":[6,79,144,224],"platforms":[7,225],"are":[8],"often":[9],"cited":[10],"as":[11,13],"high":[12],"97%,":[14],"with":[15],"many":[16],"users":[17,109,260],"discontinuing":[18],"their":[19,85],"use":[20],"after":[21],"initial":[22],"acceptance.":[23],"This":[24,238],"study":[25,59,206],"aims":[26],"to":[27,62,83,93,142,167,174,198,247],"explore":[28,199],"this":[29],"anomaly":[30],"through":[31,230,261],"the":[32,45,64,95,119,125,133,135,165,169,175,221,241,254],"lens":[33],"affordances":[35,69,140],"theory,":[36],"revealing":[37],"design\u2013reality":[38,228],"gaps":[39,229],"between":[40],"users'":[41,159],"diverse":[42,180,235],"goals":[43,113,123,176],"and":[44,121,153,164,177,193,256],"possibilities":[46,201],"for":[47,81,202,234],"action":[48],"provided":[49],"by":[50,215],"an":[51,71,77,104,191],"IT":[53,106,171,184,212,245],"artefact.":[54],"Design/methodology/approach":[55],"A":[56],"six-month":[57],"case":[58],"was":[60,91],"undertaken":[61],"investigate":[63],"design":[65,214,242],"implications":[66],"user-perceived":[68],"in":[70,110,118,196],"EU":[72],"sustainability":[73],"project":[74],"which":[75,168],"developed":[76],"platform":[80,185],"citizens":[82],"improve":[84],"household":[86],"energy":[87,116],"efficiency.":[88],"Thematic":[89],"analysis":[90],"used":[92],"reveal":[94,138],"challenges":[96],"user":[98,181,236],"continuance":[99],"behaviour":[100],"based":[101],"on":[102,132,158,210,219],"how":[103,220],"artefact":[107,172,213],"supports":[108],"achieving":[111],"individual":[112],"(e.g.":[114],"reducing":[115],"consumption":[117],"home)":[120],"collective":[122],"(lessening":[124],"carbon":[126],"footprint":[127],"society).":[129],"Findings":[130],"Based":[131],"findings,":[134],"authors":[136],"inductively":[137],"seven":[139],"related":[141],"platforms:":[145],"informing,":[146],"assessment,":[147],"synthesis,":[148],"emphasis,":[149],"clarity,":[150],"learning":[151],"pathway":[152],"goal-planning.":[154],"findings":[156],"centre":[157],"perception":[160],"these":[162],"affordances,":[163],"extent":[166],"catered":[173],"constraints":[178,258],"groups.":[182,237],"Open":[183],"development":[186],"is":[187],"further":[188],"discussed":[189],"from":[190],"iterative":[192],"collaborative":[194],"perspective":[195],"order":[197],"different":[200],"action.":[203],"Originality/value":[204],"contributes":[207],"towards":[208],"research":[209],"presenting":[216],"key":[217],"learnings":[218],"designers":[222],"can":[226,239],"bridge":[227],"exploring":[231],"affordance":[232],"personalisation":[233],"inform":[240],"artefacts":[246],"help":[248],"ensure":[249],"that":[250],"system":[251],"features":[252],"match":[253],"expectations":[255],"contextual":[257],"clear":[262],"action-oriented":[263],"possibilities.":[264]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":2}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2025-10-10T00:00:00"}