{"id":"https://openalex.org/W3165906163","doi":"https://doi.org/10.1108/itp-06-2020-0415","title":"Apps within apps: predicting government WeChat mini-program adoption from trust\u2013risk perspective and innovation diffusion theory","display_name":"Apps within apps: predicting government WeChat mini-program adoption from trust\u2013risk perspective and innovation diffusion theory","publication_year":2021,"publication_date":"2021-06-11","ids":{"openalex":"https://openalex.org/W3165906163","doi":"https://doi.org/10.1108/itp-06-2020-0415","mag":"3165906163"},"language":"en","primary_location":{"id":"doi:10.1108/itp-06-2020-0415","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-06-2020-0415","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103240730","display_name":"Zhenya Tang","orcid":"https://orcid.org/0000-0002-7612-9631"},"institutions":[{"id":"https://openalex.org/I99041443","display_name":"Mississippi State University","ror":"https://ror.org/0432jq872","country_code":"US","type":"education","lineage":["https://openalex.org/I4210141039","https://openalex.org/I99041443"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Zhenya Tang","raw_affiliation_strings":["Management and Information Systems, Mississippi State University, Mississippi State, Mississippi, USA"],"raw_orcid":"https://orcid.org/0000-0002-7612-9631","affiliations":[{"raw_affiliation_string":"Management and Information Systems, Mississippi State University, Mississippi State, Mississippi, USA","institution_ids":["https://openalex.org/I99041443"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022365664","display_name":"Zhongyun Zhou","orcid":"https://orcid.org/0000-0003-4245-8733"},"institutions":[{"id":"https://openalex.org/I116953780","display_name":"Tongji University","ror":"https://ror.org/03rc6as71","country_code":"CN","type":"education","lineage":["https://openalex.org/I116953780"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhongyun Zhou","raw_affiliation_strings":["School of Economics and Management, Tongji University, Shanghai, China"],"raw_orcid":"https://orcid.org/0000-0003-4245-8733","affiliations":[{"raw_affiliation_string":"School of Economics and Management, Tongji University, Shanghai, China","institution_ids":["https://openalex.org/I116953780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064639182","display_name":"Feng Xu","orcid":"https://orcid.org/0000-0002-4394-1631"},"institutions":[{"id":"https://openalex.org/I99041443","display_name":"Mississippi State University","ror":"https://ror.org/0432jq872","country_code":"US","type":"education","lineage":["https://openalex.org/I4210141039","https://openalex.org/I99041443"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Feng Xu","raw_affiliation_strings":["Mississippi State University College of Business, Mississippi State, Mississippi, USA"],"raw_orcid":"https://orcid.org/0000-0002-4394-1631","affiliations":[{"raw_affiliation_string":"Mississippi State University College of Business, Mississippi State, Mississippi, USA","institution_ids":["https://openalex.org/I99041443"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081801667","display_name":"Merrill Warkentin","orcid":"https://orcid.org/0000-0001-7435-7676"},"institutions":[{"id":"https://openalex.org/I99041443","display_name":"Mississippi State University","ror":"https://ror.org/0432jq872","country_code":"US","type":"education","lineage":["https://openalex.org/I4210141039","https://openalex.org/I99041443"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Merrill Warkentin","raw_affiliation_strings":["Management and Information Systems, Mississippi State University, Mississippi State, Mississippi, USA"],"raw_orcid":"https://orcid.org/0000-0001-7435-7676","affiliations":[{"raw_affiliation_string":"Management and Information Systems, Mississippi State University, Mississippi State, Mississippi, USA","institution_ids":["https://openalex.org/I99041443"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":18.2448,"has_fulltext":false,"cited_by_count":30,"citation_normalized_percentile":{"value":0.9902705,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"35","issue":"3","first_page":"1170","last_page":"1190"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.7086232900619507},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6794535517692566},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.6172765493392944},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5687224864959717},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.5389865636825562},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5097240805625916},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5078771710395813},{"id":"https://openalex.org/keywords/e-government","display_name":"E-Government","score":0.43872931599617004},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.43049734830856323},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4073331952095032},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3743635416030884},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.2503965497016907},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.23793473839759827},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2101832628250122},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.16122746467590332}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7086232900619507},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6794535517692566},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.6172765493392944},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5687224864959717},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5389865636825562},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5097240805625916},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5078771710395813},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.43872931599617004},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.43049734830856323},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4073331952095032},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3743635416030884},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.2503965497016907},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.23793473839759827},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2101832628250122},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.16122746467590332},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-06-2020-0415","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-06-2020-0415","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5799999833106995,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":69,"referenced_works":["https://openalex.org/W99834161","https://openalex.org/W1499730430","https://openalex.org/W1502677769","https://openalex.org/W1524121127","https://openalex.org/W1708393801","https://openalex.org/W1974689173","https://openalex.org/W1978270621","https://openalex.org/W1987258130","https://openalex.org/W1988050849","https://openalex.org/W1998581510","https://openalex.org/W2002177316","https://openalex.org/W2006801858","https://openalex.org/W2011746215","https://openalex.org/W2017137332","https://openalex.org/W2019926099","https://openalex.org/W2021903738","https://openalex.org/W2030713554","https://openalex.org/W2032829364","https://openalex.org/W2037683264","https://openalex.org/W2058927356","https://openalex.org/W2064652801","https://openalex.org/W2075068230","https://openalex.org/W2093548531","https://openalex.org/W2096870307","https://openalex.org/W2106096361","https://openalex.org/W2114683899","https://openalex.org/W2122912498","https://openalex.org/W2129315426","https://openalex.org/W2130006747","https://openalex.org/W2149608872","https://openalex.org/W2149831328","https://openalex.org/W2157575844","https://openalex.org/W2327135534","https://openalex.org/W2342419427","https://openalex.org/W2535387506","https://openalex.org/W2558191778","https://openalex.org/W2558511236","https://openalex.org/W2606200452","https://openalex.org/W2752752529","https://openalex.org/W2758477538","https://openalex.org/W2761916749","https://openalex.org/W2781591301","https://openalex.org/W2788565785","https://openalex.org/W2793596969","https://openalex.org/W2796525997","https://openalex.org/W2797211713","https://openalex.org/W2886982506","https://openalex.org/W2889368746","https://openalex.org/W2889849977","https://openalex.org/W2891810147","https://openalex.org/W2895489719","https://openalex.org/W2903865068","https://openalex.org/W2908146178","https://openalex.org/W2908231958","https://openalex.org/W2917795300","https://openalex.org/W2934840944","https://openalex.org/W2946063093","https://openalex.org/W2946308419","https://openalex.org/W2953506917","https://openalex.org/W2967555462","https://openalex.org/W2979939930","https://openalex.org/W2994341512","https://openalex.org/W3000185263","https://openalex.org/W3005086404","https://openalex.org/W3010593904","https://openalex.org/W3125347269","https://openalex.org/W3125790993","https://openalex.org/W4231077521","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2296672062","https://openalex.org/W2181838399","https://openalex.org/W2046492287","https://openalex.org/W2959583403","https://openalex.org/W2130637816","https://openalex.org/W2610327823","https://openalex.org/W2285016219","https://openalex.org/W1795516037","https://openalex.org/W4323645452","https://openalex.org/W1484755706"],"abstract_inverted_index":{"Purpose":[0],"The":[1,39,74,92],"WeChat":[2,29,57],"mini-program":[3],"is":[4,44],"a":[5],"new":[6,25],"channel":[7],"for":[8,132,141],"the":[9,21,47,81,85,112,121,124],"delivery":[10],"of":[11,28,33,41,55,70,114,123],"online":[12,68],"and":[13,24,53,105,126],"mobile":[14],"services,":[15],"including":[16],"electronic":[17],"government":[18,35,56,128],"services.":[19],"Given":[20],"distinguishing":[22],"characteristics":[23],"business":[26],"model":[27,76],"mini-programs,":[30],"additional":[31],"studies":[32],"mini-program-based":[34,127],"services":[36],"are":[37,144],"warranted.":[38],"purpose":[40],"this":[42],"paper":[43],"to":[45,120],"identify":[46],"factors":[48],"that":[49,95],"determine":[50],"user":[51],"adoption":[52],"usage":[54,113],"mini-programs":[58],"(GWMPs).":[59],"Design/methodology/approach":[60],"An":[61],"empirical":[62],"study":[63,118],"was":[64,77],"conducted":[65],"through":[66],"an":[67],"survey":[69],"Chinese":[71],"GWMPs":[72,104,125,142],"users.":[73],"proposed":[75],"tested":[78],"by":[79],"analyzing":[80],"collected":[82],"data":[83],"using":[84],"covariance-based":[86],"structural":[87],"equation":[88],"modeling":[89],"approach.":[90],"Findings":[91],"findings":[93],"show":[94],"trust":[96,99,102],"in":[97,100,103],"government,":[98],"WeChat,":[101],"perceived":[106],"convenience":[107],"have":[108],"significant":[109],"effects":[110],"on":[111],"GWMPs.":[115],"Originality/value":[116],"This":[117],"contributes":[119],"understanding":[122],"phenomenon.":[129],"Theoretical":[130],"implications":[131],"future":[133],"e-government":[134],"research":[135],"as":[136,138],"well":[137],"practical":[139],"suggestions":[140],"operators":[143],"also":[145],"discussed.":[146]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":10},{"year":2022,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
