{"id":"https://openalex.org/W2903990782","doi":"https://doi.org/10.1108/itp-06-2018-0277","title":"\u201cRobots do not replace a nurse with a beating heart\u201d","display_name":"\u201cRobots do not replace a nurse with a beating heart\u201d","publication_year":2018,"publication_date":"2018-12-10","ids":{"openalex":"https://openalex.org/W2903990782","doi":"https://doi.org/10.1108/itp-06-2018-0277","mag":"2903990782"},"language":"en","primary_location":{"id":"doi:10.1108/itp-06-2018-0277","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-06-2018-0277","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://lutpub.lut.fi/bitstream/10024/158952/1/tuisku_et_al_robots_do_not_replace_final_draft.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033706702","display_name":"Outi Tuisku","orcid":"https://orcid.org/0000-0002-8262-4583"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Outi Tuisku","raw_affiliation_strings":["School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland"],"raw_orcid":"https://orcid.org/0000-0002-8262-4583","affiliations":[{"raw_affiliation_string":"School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland","institution_ids":["https://openalex.org/I63548447"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048776652","display_name":"Satu Pekkarinen","orcid":"https://orcid.org/0000-0003-0555-5884"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Satu Pekkarinen","raw_affiliation_strings":["School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland","institution_ids":["https://openalex.org/I63548447"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009056769","display_name":"Lea Hennala","orcid":"https://orcid.org/0000-0002-7357-5556"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Lea Hennala","raw_affiliation_strings":["School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland","institution_ids":["https://openalex.org/I63548447"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062356157","display_name":"Helin\u00e4 Melkas","orcid":"https://orcid.org/0000-0002-9455-819X"},"institutions":[{"id":"https://openalex.org/I63548447","display_name":"Lappeenranta-Lahti University of Technology","ror":"https://ror.org/0208vgz68","country_code":"FI","type":"education","lineage":["https://openalex.org/I63548447"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Helin\u00e4 Melkas","raw_affiliation_strings":["School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Engineering Science, Lappeenranta University of Technology, Lahti, Finland","institution_ids":["https://openalex.org/I63548447"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5033706702"],"corresponding_institution_ids":["https://openalex.org/I63548447"],"apc_list":null,"apc_paid":null,"fwci":7.0553,"has_fulltext":true,"cited_by_count":67,"citation_normalized_percentile":{"value":0.97013524,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":"32","issue":"1","first_page":"47","last_page":"67"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9562000036239624,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/publicity","display_name":"Publicity","score":0.8933944702148438},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6057154536247253},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.5993255376815796},{"id":"https://openalex.org/keywords/constructive","display_name":"Constructive","score":0.5164118409156799},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5106592774391174},{"id":"https://openalex.org/keywords/public-opinion","display_name":"Public opinion","score":0.47536367177963257},{"id":"https://openalex.org/keywords/humanoid-robot","display_name":"Humanoid robot","score":0.460550457239151},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.457049161195755},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.45092907547950745},{"id":"https://openalex.org/keywords/elderly-care","display_name":"Elderly care","score":0.4319309592247009},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.42003169655799866},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.4164774715900421},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31683599948883057},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.3129754662513733},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.24794083833694458},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.246853768825531},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2316400408744812},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.22276616096496582},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.17855969071388245},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.11731386184692383}],"concepts":[{"id":"https://openalex.org/C2776003135","wikidata":"https://www.wikidata.org/wiki/Q1333727","display_name":"Publicity","level":2,"score":0.8933944702148438},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6057154536247253},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.5993255376815796},{"id":"https://openalex.org/C2778701210","wikidata":"https://www.wikidata.org/wiki/Q28130034","display_name":"Constructive","level":3,"score":0.5164118409156799},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5106592774391174},{"id":"https://openalex.org/C134698397","wikidata":"https://www.wikidata.org/wiki/Q17946","display_name":"Public opinion","level":3,"score":0.47536367177963257},{"id":"https://openalex.org/C60692881","wikidata":"https://www.wikidata.org/wiki/Q584529","display_name":"Humanoid robot","level":3,"score":0.460550457239151},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.457049161195755},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.45092907547950745},{"id":"https://openalex.org/C3018200157","wikidata":"https://www.wikidata.org/wiki/Q437458","display_name":"Elderly care","level":2,"score":0.4319309592247009},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.42003169655799866},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4164774715900421},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31683599948883057},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3129754662513733},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.24794083833694458},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.246853768825531},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2316400408744812},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.22276616096496582},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17855969071388245},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.11731386184692383},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/itp-06-2018-0277","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-06-2018-0277","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},{"id":"pmh:oai:lutpub.lut.fi:10024/158952","is_oa":true,"landing_page_url":"http://lutpub.lut.fi/handle/10024/158952","pdf_url":"https://lutpub.lut.fi/bitstream/10024/158952/1/tuisku_et_al_robots_do_not_replace_final_draft.pdf","source":{"id":"https://openalex.org/S4306402474","display_name":"LUTPub (LUT University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I63548447","host_organization_name":"Lappeenranta-Lahti University of Technology","host_organization_lineage":["https://openalex.org/I63548447"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"}],"best_oa_location":{"id":"pmh:oai:lutpub.lut.fi:10024/158952","is_oa":true,"landing_page_url":"http://lutpub.lut.fi/handle/10024/158952","pdf_url":"https://lutpub.lut.fi/bitstream/10024/158952/1/tuisku_et_al_robots_do_not_replace_final_draft.pdf","source":{"id":"https://openalex.org/S4306402474","display_name":"LUTPub (LUT University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I63548447","host_organization_name":"Lappeenranta-Lahti University of Technology","host_organization_lineage":["https://openalex.org/I63548447"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2903990782.pdf","grobid_xml":"https://content.openalex.org/works/W2903990782.grobid-xml"},"referenced_works_count":50,"referenced_works":["https://openalex.org/W350204208","https://openalex.org/W789348835","https://openalex.org/W1482838469","https://openalex.org/W1575107006","https://openalex.org/W1821977771","https://openalex.org/W1908150177","https://openalex.org/W1948807083","https://openalex.org/W1973030341","https://openalex.org/W1976869056","https://openalex.org/W1984810740","https://openalex.org/W1984896180","https://openalex.org/W1990513740","https://openalex.org/W2000476293","https://openalex.org/W2010060754","https://openalex.org/W2016433830","https://openalex.org/W2032160998","https://openalex.org/W2040878892","https://openalex.org/W2043866981","https://openalex.org/W2051792797","https://openalex.org/W2062500561","https://openalex.org/W2063504412","https://openalex.org/W2072387963","https://openalex.org/W2077346741","https://openalex.org/W2087163902","https://openalex.org/W2093822404","https://openalex.org/W2100877102","https://openalex.org/W2107571014","https://openalex.org/W2125904874","https://openalex.org/W2135879622","https://openalex.org/W2154543439","https://openalex.org/W2158999518","https://openalex.org/W2168502198","https://openalex.org/W2169984036","https://openalex.org/W2282485379","https://openalex.org/W2308766453","https://openalex.org/W2336167632","https://openalex.org/W2346521010","https://openalex.org/W2490714856","https://openalex.org/W2494611905","https://openalex.org/W2508058976","https://openalex.org/W2511638875","https://openalex.org/W2512379962","https://openalex.org/W2591951582","https://openalex.org/W2594261399","https://openalex.org/W2765835025","https://openalex.org/W2785512401","https://openalex.org/W2897685519","https://openalex.org/W3121264940","https://openalex.org/W3147579052","https://openalex.org/W3151580377"],"related_works":["https://openalex.org/W2365237607","https://openalex.org/W2394083072","https://openalex.org/W2359160503","https://openalex.org/W2370536927","https://openalex.org/W2386772716","https://openalex.org/W2387992839","https://openalex.org/W564414432","https://openalex.org/W3153269322","https://openalex.org/W2369117590","https://openalex.org/W2352430441"],"abstract_inverted_index":{"Purpose":[0],"The":[1,24,59,101,147,158,181],"purpose":[2],"of":[3,14,33,94,104,153],"this":[4,233],"paper":[5],"is":[6,26,49,84,164,204],"to":[7,27,54,227],"investigate":[8],"the":[9,12,15,31,41,63,92,95,114,118,136,169,176,229],"publicity":[10],"around":[11],"implementation":[13,93],"Zora":[16,48,65,96,110,144],"robot":[17,52,97,177],"in":[18,21,35,67,69,98,222,232,235],"elderly-care":[19,71,99],"services":[20],"Lahti,":[22],"Finland.":[23],"aim":[25],"discover":[28],"opinions":[29],"concerning":[30],"use":[32],"robots":[34,218],"elderly":[36,223],"care":[37,224],"as":[38,40,190,195],"well":[39],"arguments":[42],"and":[43,57,79,111,132,135,178,225],"justifications":[44],"behind":[45],"those":[46],"opinions.":[47],"a":[50,191,196,206,212,236],"humanoid":[51],"intended":[53],"promote":[55],"mobility":[56],"rehabilitation.":[58],"Lahti":[60],"pilot":[61,66],"was":[62],"first":[64],"Finland":[68],"public":[70,116,162,231],"services.":[72,100],"It":[73],"received":[74],"much":[75],"publicity,":[76],"both":[77],"regionally":[78],"nationally.":[80],"Design/methodology/approach":[81],"This":[82],"study":[83,90],"based":[85],"on":[86,91,216],"an":[87],"empirical":[88],"case":[89],"data":[102,122,148],"consist":[103],"interviews":[105],"with":[106,143],"personnel":[107,137,182],"who":[108,141],"operated":[109],"comments":[112,127],"from":[113,130],"general":[115,230],"about":[117,175],"\u201cZora\u201d":[119],"robot.":[120],"Two":[121],"sources":[123],"were":[124,128,145,149],"used:":[125],"107":[126],"collected":[129],"online":[131],"print":[133],"media,":[134],"(":[138],"n":[139],"=39)":[140],"worked":[142],"interviewed.":[146],"analysed":[150],"by":[151],"means":[152],"interpretative":[154],"content":[155],"analysis.":[156],"Findings":[157],"results":[159],"show":[160],"that":[161,168],"opinion":[163],"mainly":[165],"negative,":[166],"but":[167],"commentators":[170],"apparently":[171],"have":[172],"little":[173],"information":[174],"its":[179],"tasks.":[180],"had":[183],"more":[184,209],"positive":[185],"views;":[186],"they":[187],"saw":[188],"it":[189],"recreational":[192],"tool,":[193],"not":[194],"replacement":[197],"for":[198,208,211],"their":[199],"own":[200],"roles.":[201],"Originality/value":[202],"There":[203],"clearly":[205],"need":[207],"information,":[210],"better":[213],"informed":[214],"discussion":[215,234],"how":[217,226],"can":[219],"be":[220],"used":[221],"involve":[228],"constructive":[237],"way.":[238]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":6}],"updated_date":"2026-05-30T09:04:40.226872","created_date":"2025-10-10T00:00:00"}
