{"id":"https://openalex.org/W4317907773","doi":"https://doi.org/10.1108/itp-05-2022-0346","title":"Impact of the COVID-19 pandemic\u00a0on business-to-business relationships in digital ecosystems: an African perspective","display_name":"Impact of the COVID-19 pandemic\u00a0on business-to-business relationships in digital ecosystems: an African perspective","publication_year":2023,"publication_date":"2023-01-20","ids":{"openalex":"https://openalex.org/W4317907773","doi":"https://doi.org/10.1108/itp-05-2022-0346"},"language":"en","primary_location":{"id":"doi:10.1108/itp-05-2022-0346","is_oa":true,"landing_page_url":"https://doi.org/10.1108/itp-05-2022-0346","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-05-2022-0346/full/pdf?title=impact-of-the-covid-19-pandemic-on-business-to-business-relationships-in-digital-ecosystems-an-african-perspective","source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-05-2022-0346/full/pdf?title=impact-of-the-covid-19-pandemic-on-business-to-business-relationships-in-digital-ecosystems-an-african-perspective","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007207095","display_name":"Imoh Antai","orcid":"https://orcid.org/0000-0003-2352-2656"},"institutions":[{"id":"https://openalex.org/I101466613","display_name":"Swedish Defence University","ror":"https://ror.org/04mj8af82","country_code":"SE","type":"education","lineage":["https://openalex.org/I101466613"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"Imoh Antai","raw_affiliation_strings":["Swedish Defence University, Stockholm, Sweden"],"raw_orcid":"https://orcid.org/0000-0003-2352-2656","affiliations":[{"raw_affiliation_string":"Swedish Defence University, Stockholm, Sweden","institution_ids":["https://openalex.org/I101466613"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056614317","display_name":"Nonyelum Lina Eze","orcid":"https://orcid.org/0000-0002-4139-2798"},"institutions":[{"id":"https://openalex.org/I5593406","display_name":"Universitat Ramon Llull","ror":"https://ror.org/04p9k2z50","country_code":"ES","type":"education","lineage":["https://openalex.org/I5593406"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Nonyelum Lina Eze","raw_affiliation_strings":["Esade Business School, Universitat Ramon Llull, Barcelona, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Esade Business School, Universitat Ramon Llull, Barcelona, Spain","institution_ids":["https://openalex.org/I5593406"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5007207095"],"corresponding_institution_ids":["https://openalex.org/I101466613"],"apc_list":null,"apc_paid":null,"fwci":1.8507,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.86372171,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"36","issue":"8","first_page":"69","last_page":"93"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9879000186920166,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9733999967575073,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/general-partnership","display_name":"General partnership","score":0.7026755213737488},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.581987202167511},{"id":"https://openalex.org/keywords/business-ecosystem","display_name":"Business ecosystem","score":0.5691893100738525},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.5576850771903992},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.5464597344398499},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5115600228309631},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.47651731967926025},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4749084711074829},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4441821575164795},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3978513479232788},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3840649127960205},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.328856885433197},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3021899461746216},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.24814361333847046},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2400909960269928},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.14814093708992004},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.135962575674057}],"concepts":[{"id":"https://openalex.org/C71750763","wikidata":"https://www.wikidata.org/wiki/Q646164","display_name":"General partnership","level":2,"score":0.7026755213737488},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.581987202167511},{"id":"https://openalex.org/C167908162","wikidata":"https://www.wikidata.org/wiki/Q870119","display_name":"Business ecosystem","level":2,"score":0.5691893100738525},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.5576850771903992},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5464597344398499},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5115600228309631},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.47651731967926025},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4749084711074829},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4441821575164795},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3978513479232788},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3840649127960205},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.328856885433197},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3021899461746216},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.24814361333847046},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2400909960269928},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.14814093708992004},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.135962575674057},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-05-2022-0346","is_oa":true,"landing_page_url":"https://doi.org/10.1108/itp-05-2022-0346","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-05-2022-0346/full/pdf?title=impact-of-the-covid-19-pandemic-on-business-to-business-relationships-in-digital-ecosystems-an-african-perspective","source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1108/itp-05-2022-0346","is_oa":true,"landing_page_url":"https://doi.org/10.1108/itp-05-2022-0346","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/ITP-05-2022-0346/full/pdf?title=impact-of-the-covid-19-pandemic-on-business-to-business-relationships-in-digital-ecosystems-an-african-perspective","source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4317907773.pdf","grobid_xml":"https://content.openalex.org/works/W4317907773.grobid-xml"},"referenced_works_count":81,"referenced_works":["https://openalex.org/W123313771","https://openalex.org/W1481424276","https://openalex.org/W1509303521","https://openalex.org/W1556178170","https://openalex.org/W1914225607","https://openalex.org/W1915792346","https://openalex.org/W1942787307","https://openalex.org/W1960228123","https://openalex.org/W1963607239","https://openalex.org/W1968347391","https://openalex.org/W1968798157","https://openalex.org/W1979290264","https://openalex.org/W1980728053","https://openalex.org/W1983366748","https://openalex.org/W1988337273","https://openalex.org/W1998707696","https://openalex.org/W2002554683","https://openalex.org/W2015295841","https://openalex.org/W2018955779","https://openalex.org/W2028622653","https://openalex.org/W2029812672","https://openalex.org/W2049635546","https://openalex.org/W2051029957","https://openalex.org/W2056030112","https://openalex.org/W2056683859","https://openalex.org/W2058104863","https://openalex.org/W2058786618","https://openalex.org/W2063414677","https://openalex.org/W2063586726","https://openalex.org/W2070639717","https://openalex.org/W2073642329","https://openalex.org/W2075046762","https://openalex.org/W2075284967","https://openalex.org/W2077820623","https://openalex.org/W2098706821","https://openalex.org/W2104881513","https://openalex.org/W2115040212","https://openalex.org/W2123473732","https://openalex.org/W2126622864","https://openalex.org/W2126840412","https://openalex.org/W2136669199","https://openalex.org/W2140588859","https://openalex.org/W2184564149","https://openalex.org/W2204038027","https://openalex.org/W2275318994","https://openalex.org/W2397685673","https://openalex.org/W2560350845","https://openalex.org/W2607192603","https://openalex.org/W2735584017","https://openalex.org/W2736164390","https://openalex.org/W2771577714","https://openalex.org/W2775466162","https://openalex.org/W2781311113","https://openalex.org/W2913486509","https://openalex.org/W2942516059","https://openalex.org/W2948760131","https://openalex.org/W2971400282","https://openalex.org/W2972897804","https://openalex.org/W2976934918","https://openalex.org/W2996098920","https://openalex.org/W3012923003","https://openalex.org/W3032605239","https://openalex.org/W3033162873","https://openalex.org/W3034014139","https://openalex.org/W3044072898","https://openalex.org/W3066865779","https://openalex.org/W3100727995","https://openalex.org/W3124204492","https://openalex.org/W3134413662","https://openalex.org/W3160917934","https://openalex.org/W3162851144","https://openalex.org/W3173748276","https://openalex.org/W3182853165","https://openalex.org/W3184772166","https://openalex.org/W3191135915","https://openalex.org/W4224238235","https://openalex.org/W4242925708","https://openalex.org/W4253262538","https://openalex.org/W4281630097","https://openalex.org/W4289767431","https://openalex.org/W4299840593"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W4200071106","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"In":[1,214],"the":[2,5,8,18,26,38,41,48,51,70,73,96,102,126,136,140,157,171,211,241,250],"African":[3,251],"context,":[4,252],"threat":[6],"of":[7,10,40,50,72,139,199,244],"disruption":[9],"traditional":[11],"business":[12,190,212,234],"value-creation":[13],"processes,":[14],"currently":[15],"facilitated":[16],"by":[17],"growing":[19],"information":[20],"technology":[21,92],"(IT)":[22],"ecosystem,":[23],"came":[24],"with":[25,85,95,204,217],"coronavirus":[27],"disease":[28],"2019":[29],"(COVID-19)":[30],"pandemic.":[31],"Thus,":[32],"this":[33],"paper":[34],"aims":[35],"to":[36,68,113,202],"investigate":[37,69],"impacts":[39,71],"COVID-19":[42,74],"pandemic":[43,75,107,127],"on":[44,76,132,224,246],"interfirm":[45,77],"relationships":[46,117,134],"within":[47,249],"context":[49],"digital":[52,247],"ecosystem":[53],"in":[54,89,135,169,206,210],"Africa.":[55],"Design/methodology/approach":[56],"This":[57,237],"study":[58,153,238],"employs":[59],"an":[60,65],"explanatory\u2013exploratory":[61],"qualitative":[62,152],"approach":[63],"from":[64],"interpretivist":[66],"stance":[67],"relationships.":[78,147],"The":[79,122,150,173],"authors":[80],"conducted":[81],"seven":[82],"in-depth":[83],"interviews":[84],"top":[86],"management":[87],"executives":[88],"a":[90,129,165,180,196,221,255],"Nigerian":[91],"company,":[93],"together":[94],"company's":[97],"archival":[98],"data":[99],"that":[100,125],"provided":[101],"pre,":[103],"during":[104],"and":[105,156,220,226],"post":[106],"(2018\u20132021)":[108],"business-to-business":[109],"(B2B)":[110],"relationship":[111],"structures,":[112],"determine":[114],"how":[115],"these":[116],"have":[118],"been":[119],"affected.":[120],"Findings":[121],"results":[123],"suggest":[124],"had":[128],"minimal":[130],"effect":[131],"partnership":[133,200,228],"B2B":[137],"ecosystems":[138,248],"case":[141],"company":[142],"but":[143],"affected":[144],"only":[145],"non-partnership":[146],"Research":[148],"limitations/implications":[149],"authors'":[151],"is":[154,160,164,254],"interpretive":[155],"sample":[158],"size":[159],"limited.":[161],"Hence,":[162],"there":[163],"need":[166],"for":[167],"caution":[168],"generalizing":[170],"findings.":[172],"framework":[174],"can":[175,186,230],"be":[176],"further":[177],"validated":[178],"across":[179],"wider":[181],"population.":[182],"Practical":[183],"implications":[184],"Partnerships":[185],"help":[187,231],"organizations":[188,193,232],"weather":[189,233],"crises.":[191,235],"Consequently,":[192],"should":[194],"maintain":[195],"healthy":[197],"number":[198],"relations":[201,229],"deal":[203],"periods":[205],"which":[207,253],"challenges":[208],"emerge":[209],"landscape.":[213],"other":[215],"words,":[216],"tight":[218],"contracts":[219],"strategic":[222],"focus":[223],"goals":[225],"objectives,":[227],"Originality/value":[236],"builds":[239],"upon":[240],"burgeoning":[242],"body":[243],"literature":[245],"relevant":[256],"contextual":[257],"contribution.":[258]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2}],"updated_date":"2026-07-30T17:31:21.811387","created_date":"2025-10-10T00:00:00"}
