{"id":"https://openalex.org/W3191135915","doi":"https://doi.org/10.1108/itp-05-2020-0273","title":"Value co-creation and co-destruction in the first cashless society in Colombia \u2013 a middle range theory approach","display_name":"Value co-creation and co-destruction in the first cashless society in Colombia \u2013 a middle range theory approach","publication_year":2021,"publication_date":"2021-08-02","ids":{"openalex":"https://openalex.org/W3191135915","doi":"https://doi.org/10.1108/itp-05-2020-0273","mag":"3191135915"},"language":"en","primary_location":{"id":"doi:10.1108/itp-05-2020-0273","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-05-2020-0273","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005361253","display_name":"Aaron van Klyton","orcid":null},"institutions":[{"id":"https://openalex.org/I171851574","display_name":"Ramapo College","ror":"https://ror.org/03s2x9d90","country_code":"US","type":"education","lineage":["https://openalex.org/I171851574"]},{"id":"https://openalex.org/I20089843","display_name":"Princeton University","ror":"https://ror.org/00hx57361","country_code":"US","type":"education","lineage":["https://openalex.org/I20089843"]},{"id":"https://openalex.org/I64281891","display_name":"College of New Jersey","ror":"https://ror.org/02nx5r318","country_code":"US","type":"education","lineage":["https://openalex.org/I64281891"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Aaron van Klyton","raw_affiliation_strings":["The Anisfield School of Business, Ramapo College of New Jersey, Mahwah, New Jersey, USA"],"raw_orcid":"https://orcid.org/0000-0003-4663-9849","affiliations":[{"raw_affiliation_string":"The Anisfield School of Business, Ramapo College of New Jersey, Mahwah, New Jersey, USA","institution_ids":["https://openalex.org/I171851574","https://openalex.org/I64281891","https://openalex.org/I20089843"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010150585","display_name":"Juan Fernando Tavera Mes\u00edas","orcid":"https://orcid.org/0000-0002-1392-9535"},"institutions":[{"id":"https://openalex.org/I35961687","display_name":"Universidad de Antioquia","ror":"https://ror.org/03bp5hc83","country_code":"CO","type":"education","lineage":["https://openalex.org/I35961687"]}],"countries":["CO"],"is_corresponding":false,"raw_author_name":"Juan-Fernando Tavera-Mesias","raw_affiliation_strings":["Department of Administrative Sciences, School of Economics, University of Antioquia, Medellin, Colombia"],"raw_orcid":"https://orcid.org/0000-0002-1392-9535","affiliations":[{"raw_affiliation_string":"Department of Administrative Sciences, School of Economics, University of Antioquia, Medellin, Colombia","institution_ids":["https://openalex.org/I35961687"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048100385","display_name":"Wilson Casta\u00f1o-Mu\u00f1oz","orcid":null},"institutions":[{"id":"https://openalex.org/I35961687","display_name":"Universidad de Antioquia","ror":"https://ror.org/03bp5hc83","country_code":"CO","type":"education","lineage":["https://openalex.org/I35961687"]}],"countries":["CO"],"is_corresponding":false,"raw_author_name":"Wilson Casta\u00f1o-Mu\u00f1oz","raw_affiliation_strings":["School of Library Science, University of Antioquia, Medellin, Colombia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Library Science, University of Antioquia, Medellin, Colombia","institution_ids":["https://openalex.org/I35961687"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5005361253"],"corresponding_institution_ids":["https://openalex.org/I171851574","https://openalex.org/I20089843","https://openalex.org/I64281891"],"apc_list":null,"apc_paid":null,"fwci":1.773,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.86295785,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"35","issue":"4","first_page":"1298","last_page":"1325"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9897000193595886,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.522289514541626},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5114525556564331},{"id":"https://openalex.org/keywords/value-proposition","display_name":"Value proposition","score":0.49740031361579895},{"id":"https://openalex.org/keywords/mobile-payment","display_name":"Mobile payment","score":0.4870922565460205},{"id":"https://openalex.org/keywords/actor\u2013network-theory","display_name":"Actor\u2013network theory","score":0.46451133489608765},{"id":"https://openalex.org/keywords/co-creation","display_name":"Co-creation","score":0.464125394821167},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.43233534693717957},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4303287863731384},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.42588990926742554},{"id":"https://openalex.org/keywords/ecosystem-services","display_name":"Ecosystem services","score":0.41346603631973267},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.3767126798629761},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3711293041706085},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3618583679199219},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.16566190123558044},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.15875807404518127},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1569708287715912},{"id":"https://openalex.org/keywords/ecosystem","display_name":"Ecosystem","score":0.1430019736289978},{"id":"https://openalex.org/keywords/ecology","display_name":"Ecology","score":0.127947598695755},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.10632723569869995}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.522289514541626},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5114525556564331},{"id":"https://openalex.org/C68991459","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value proposition","level":2,"score":0.49740031361579895},{"id":"https://openalex.org/C160949748","wikidata":"https://www.wikidata.org/wiki/Q1365703","display_name":"Mobile payment","level":3,"score":0.4870922565460205},{"id":"https://openalex.org/C147675338","wikidata":"https://www.wikidata.org/wiki/Q421953","display_name":"Actor\u2013network theory","level":2,"score":0.46451133489608765},{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.464125394821167},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43233534693717957},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4303287863731384},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.42588990926742554},{"id":"https://openalex.org/C58941895","wikidata":"https://www.wikidata.org/wiki/Q295865","display_name":"Ecosystem services","level":3,"score":0.41346603631973267},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.3767126798629761},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3711293041706085},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3618583679199219},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.16566190123558044},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.15875807404518127},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1569708287715912},{"id":"https://openalex.org/C110872660","wikidata":"https://www.wikidata.org/wiki/Q37813","display_name":"Ecosystem","level":2,"score":0.1430019736289978},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.127947598695755},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10632723569869995},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-05-2020-0273","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-05-2020-0273","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W3030163","https://openalex.org/W919187098","https://openalex.org/W1485699079","https://openalex.org/W1780778418","https://openalex.org/W1803546023","https://openalex.org/W1903529459","https://openalex.org/W1963774948","https://openalex.org/W1971649878","https://openalex.org/W1974279693","https://openalex.org/W1978942994","https://openalex.org/W1983615977","https://openalex.org/W1993326409","https://openalex.org/W1997481215","https://openalex.org/W1999522461","https://openalex.org/W2002704355","https://openalex.org/W2002757881","https://openalex.org/W2015782046","https://openalex.org/W2025894436","https://openalex.org/W2033943395","https://openalex.org/W2037086452","https://openalex.org/W2038413674","https://openalex.org/W2040262273","https://openalex.org/W2059702009","https://openalex.org/W2060032353","https://openalex.org/W2066240089","https://openalex.org/W2068157902","https://openalex.org/W2070504166","https://openalex.org/W2075254626","https://openalex.org/W2075284967","https://openalex.org/W2098408912","https://openalex.org/W2110380947","https://openalex.org/W2134049139","https://openalex.org/W2135526934","https://openalex.org/W2143615203","https://openalex.org/W2156952077","https://openalex.org/W2168725797","https://openalex.org/W2174711689","https://openalex.org/W2199046125","https://openalex.org/W2298730933","https://openalex.org/W2313566296","https://openalex.org/W2315207710","https://openalex.org/W2324683806","https://openalex.org/W2398408595","https://openalex.org/W2406597776","https://openalex.org/W2433414516","https://openalex.org/W2492513282","https://openalex.org/W2497803825","https://openalex.org/W2499419649","https://openalex.org/W2525512108","https://openalex.org/W2540847105","https://openalex.org/W2556211367","https://openalex.org/W2557567230","https://openalex.org/W2576425990","https://openalex.org/W2590807655","https://openalex.org/W2593832191","https://openalex.org/W2595779889","https://openalex.org/W2601463283","https://openalex.org/W2601946029","https://openalex.org/W2605821496","https://openalex.org/W2754799758","https://openalex.org/W2765958586","https://openalex.org/W2769918765","https://openalex.org/W2769954523","https://openalex.org/W2788596533","https://openalex.org/W2789110583","https://openalex.org/W2792328585","https://openalex.org/W2804290003","https://openalex.org/W2885943769","https://openalex.org/W2886542847","https://openalex.org/W2888549536","https://openalex.org/W2912498655","https://openalex.org/W2943662762","https://openalex.org/W2944699601","https://openalex.org/W2944745716","https://openalex.org/W2947740037","https://openalex.org/W2969712238","https://openalex.org/W2991275257","https://openalex.org/W3046074830","https://openalex.org/W3094665630","https://openalex.org/W3123519095","https://openalex.org/W4292808503"],"related_works":["https://openalex.org/W3214404248","https://openalex.org/W2358472149","https://openalex.org/W1972027241","https://openalex.org/W403376687","https://openalex.org/W2990632743","https://openalex.org/W1557470905","https://openalex.org/W3016556954","https://openalex.org/W2752541426","https://openalex.org/W4377862197","https://openalex.org/W2900991398"],"abstract_inverted_index":{"Purpose":[0],"The":[1,114,129,165],"research":[2],"examines":[3],"the":[4,14,34,40,69,75,78,103,140,151,172,184,204,211,214,222,230,261,271,277],"simultaneous":[5,169],"processes":[6],"of":[7,16,36,45,105,125,146,155,171,176,203,213,219,273,276],"value":[8,11,177,185,220,239,262,278],"co-creation":[9,173,240],"and":[10,28,31,81,132,144,153,158,174,206,241,265],"co-destruction":[12,175,242],"in":[13,21,73,107,139,179,210,221],"implementation":[15],"a":[17,48,52,86,97,110,249,267],"mobile":[18,53,111,156],"banking":[19,112],"application":[20],"rural":[22,162],"Colombia.":[23],"Rural":[24],"communities":[25],"experience":[26],"digital":[27,159,189],"financial":[29],"deficits":[30],"often":[32],"become":[33],"object":[35],"technology-based":[37],"initiatives.":[38],"In":[39,64,244],"town,":[41],"vulnerable":[42],"female":[43],"heads":[44],"household":[46],"received":[47],"government":[49,83],"subsidy":[50],"through":[51],"app,":[54],"becoming":[55],"an":[56,65],"experimental":[57],"group":[58],"for":[59,161,187,252],"this":[60,126,147,188],"government\u2013private":[61],"bank":[62,76],"collaboration.":[63],"effort":[66],"to":[67,84,101,229,270],"create":[68,85],"first":[70],"cashless":[71],"society":[72],"Colombia,":[74],"engaged":[77],"entire":[79],"town":[80],"local":[82],"service":[87,127,231],"ecosystem,":[88],"constituted":[89],"by":[90,233],"operant":[91],"resources.":[92],"Design/methodology/approach":[93],"This":[94,225],"study":[95,130,166,226],"uses":[96],"qualitative,":[98],"ethnographic":[99],"approach":[100],"investigate":[102],"experiences":[104],"stakeholders":[106],"engaging":[108],"with":[109],"app.":[113],"empirical":[115],"data":[116],"is":[117],"drawn":[118],"from":[119],"34":[120],"interviews,":[121],"representing":[122],"different":[123,180,201],"layers":[124,181,202],"ecosystem.":[128],"identified":[131],"analysed":[133],"actor":[134,197,255],"engagement":[135,198,256],"behaviours":[136],"that":[137,149,168,207],"occurred":[138],"micro-,":[141],"meso-,":[142],"macro-":[143],"meta-layers":[145],"ecosystem":[148,205,215],"shaped":[150],"perception":[152],"usage":[154],"payments":[157],"money":[160,190],"consumers.":[163],"Findings":[164],"found":[167],"manifestations":[170],"present":[178],"ultimately":[182],"diminished":[183],"proposition":[186],"system.":[191],"We":[192],"shed":[193],"light":[194],"on":[195,260],"how":[196,254],"transitions":[199],"across":[200],"negative":[208],"interactions":[209],"meta-layer":[212],"can":[216,257],"affect":[217],"perceptions":[218],"micro-layer.":[223],"Originality/value":[224],"has":[227],"contributed":[228],"literature":[232],"integrating":[234],"epistemological":[235],"cultural":[236],"theory":[237,275],"into":[238],"construct.":[243],"doing":[245],"so,":[246],"we":[247],"provide":[248],"broader":[250],"context":[251],"understanding":[253],"negatively":[258],"impact":[259],"creation":[263,279],"process":[264],"offer":[266],"meaningful":[268],"contribution":[269],"development":[272],"midrange":[274],"process.":[280]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}