{"id":"https://openalex.org/W3006829963","doi":"https://doi.org/10.1108/itp-04-2019-0179","title":"A new perspective on online malicious comments: effects of attention and neutralization","display_name":"A new perspective on online malicious comments: effects of attention and neutralization","publication_year":2020,"publication_date":"2020-02-24","ids":{"openalex":"https://openalex.org/W3006829963","doi":"https://doi.org/10.1108/itp-04-2019-0179","mag":"3006829963"},"language":"en","primary_location":{"id":"doi:10.1108/itp-04-2019-0179","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-04-2019-0179","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071041509","display_name":"Han-Min Kim","orcid":"https://orcid.org/0000-0002-7013-881X"},"institutions":[{"id":"https://openalex.org/I24214720","display_name":"Hansung University","ror":"https://ror.org/048m9x696","country_code":"KR","type":"education","lineage":["https://openalex.org/I24214720"]},{"id":"https://openalex.org/I848706","display_name":"Sungkyunkwan University","ror":"https://ror.org/04q78tk20","country_code":"KR","type":"education","lineage":["https://openalex.org/I848706"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Han-Min Kim","raw_affiliation_strings":["Business School, Sungkyunkwan University, Seoul, Republic of Korea","Department of Industrial and Management Engineering, Hansung University, Seoul, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-7013-881X","affiliations":[{"raw_affiliation_string":"Business School, Sungkyunkwan University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I848706"]},{"raw_affiliation_string":"Department of Industrial and Management Engineering, Hansung University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I24214720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010472990","display_name":"Gee\u2010Woo Bock","orcid":"https://orcid.org/0000-0002-4717-3705"},"institutions":[{"id":"https://openalex.org/I848706","display_name":"Sungkyunkwan University","ror":"https://ror.org/04q78tk20","country_code":"KR","type":"education","lineage":["https://openalex.org/I848706"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Gee-Woo Bock","raw_affiliation_strings":["Business School, Sungkyunkwan University, Seoul, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-4717-3705","affiliations":[{"raw_affiliation_string":"Business School, Sungkyunkwan University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I848706"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033514711","display_name":"Hyung Su Kim","orcid":"https://orcid.org/0000-0002-3685-8565"},"institutions":[{"id":"https://openalex.org/I24214720","display_name":"Hansung University","ror":"https://ror.org/048m9x696","country_code":"KR","type":"education","lineage":["https://openalex.org/I24214720"]},{"id":"https://openalex.org/I848706","display_name":"Sungkyunkwan University","ror":"https://ror.org/04q78tk20","country_code":"KR","type":"education","lineage":["https://openalex.org/I848706"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hyung Su Kim","raw_affiliation_strings":["Business School, Sungkyunkwan University, Seoul, Republic of Korea","Department of Industrial and Management Engineering, Hansung University, Seoul, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-3685-8565","affiliations":[{"raw_affiliation_string":"Business School, Sungkyunkwan University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I848706"]},{"raw_affiliation_string":"Department of Industrial and Management Engineering, Hansung University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I24214720"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.043,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.81600805,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"34","issue":"1","first_page":"50","last_page":"67"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/anonymity","display_name":"Anonymity","score":0.787615954875946},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6477285623550415},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.49664193391799927},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4821436107158661},{"id":"https://openalex.org/keywords/phenomenon","display_name":"Phenomenon","score":0.47181427478790283},{"id":"https://openalex.org/keywords/mediation","display_name":"Mediation","score":0.44971737265586853},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3802257180213928},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.34906303882598877},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.2853142321109772},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.10866415500640869},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.10498613119125366},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.10150918364524841}],"concepts":[{"id":"https://openalex.org/C178005623","wikidata":"https://www.wikidata.org/wiki/Q308859","display_name":"Anonymity","level":2,"score":0.787615954875946},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6477285623550415},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.49664193391799927},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4821436107158661},{"id":"https://openalex.org/C50335755","wikidata":"https://www.wikidata.org/wiki/Q483247","display_name":"Phenomenon","level":2,"score":0.47181427478790283},{"id":"https://openalex.org/C179420905","wikidata":"https://www.wikidata.org/wiki/Q223871","display_name":"Mediation","level":2,"score":0.44971737265586853},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3802257180213928},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.34906303882598877},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2853142321109772},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.10866415500640869},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10498613119125366},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.10150918364524841},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-04-2019-0179","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-04-2019-0179","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.7799999713897705,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W423846274","https://openalex.org/W1971440513","https://openalex.org/W1974740257","https://openalex.org/W1987258130","https://openalex.org/W1989343799","https://openalex.org/W1989500210","https://openalex.org/W2028168072","https://openalex.org/W2048490620","https://openalex.org/W2050516104","https://openalex.org/W2063705570","https://openalex.org/W2069015912","https://openalex.org/W2076971328","https://openalex.org/W2077787370","https://openalex.org/W2091172976","https://openalex.org/W2094914455","https://openalex.org/W2097694607","https://openalex.org/W2105543408","https://openalex.org/W2106096361","https://openalex.org/W2113439836","https://openalex.org/W2118226919","https://openalex.org/W2122408501","https://openalex.org/W2138266728","https://openalex.org/W2155178622","https://openalex.org/W2155225996","https://openalex.org/W2277850717","https://openalex.org/W2278478698","https://openalex.org/W2281198815","https://openalex.org/W2314952618","https://openalex.org/W2473938651","https://openalex.org/W2502476103","https://openalex.org/W2508696794","https://openalex.org/W2511439785","https://openalex.org/W2516435325","https://openalex.org/W2586679283","https://openalex.org/W2735363254","https://openalex.org/W2767150422","https://openalex.org/W2794665931","https://openalex.org/W3122126476","https://openalex.org/W4235678817","https://openalex.org/W4254676173","https://openalex.org/W4292811746"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W4383746662","https://openalex.org/W2905382557","https://openalex.org/W2354825474","https://openalex.org/W2785503801","https://openalex.org/W2969366455","https://openalex.org/W2924628123","https://openalex.org/W2348553515","https://openalex.org/W2028917246"],"abstract_inverted_index":{"Purpose":[0],"Today,":[1],"online":[2,88,98,177],"malicious":[3,59,86,135,151,175,197,224,247,267,281,295,318],"comments":[4,87,136,176,198,225,248,296,319],"are":[5,234],"serious":[6],"issues.":[7],"They":[8],"can":[9,52,240],"cause":[10],"psychological":[11],"distress":[12],"and":[13,80,89,112,263],"suicide":[14],"of":[15,25,36,71,78,97,106,125,140,169,191,217,222,231,243,266,290],"victims.":[16],"Although":[17],"prior":[18],"studies":[19,38],"have":[20,39],"focused":[21],"on":[22,84,173,179,195,214,294,298],"the":[23,43,46,69,114,130,143,158,166,180,189,215,220,261,288,299],"role":[24,216],"anonymity":[26,79,146,218,277],"as":[27,235],"a":[28,110,255,305],"major":[29],"factor":[30],"in":[31,219],"making":[32,174,196],"these":[33,37,91],"comments,":[34],"results":[35],"been":[40,65],"inconsistent.":[41],"On":[42,142],"other":[44,144],"hand,":[45,145],"need":[47,81,131,170,192,291],"for":[48,57,82,132,171,193,211,292],"attention":[49,83,133,172,194,293,313],"from":[50,314],"others":[51,315],"provide":[53],"an":[54,209],"alternative":[55],"explanation":[56,210],"such":[58],"comments.":[60,152,268,282],"However,":[61],"this":[62,72,126,185,205,232,251],"perspective":[63],"has":[64,157],"rarely":[66],"studied.":[67],"Therefore,":[68],"objective":[70],"study":[73,102,127,156,186,206,233,252,285],"was":[74,199],"to":[75,259,311],"investigate":[76],"effects":[77],"posting":[85,223],"compare":[90],"two":[92],"factors,":[93],"resolving":[94],"dark":[95],"sides":[96],"interaction.":[99],"Design/methodology/approach":[100],"This":[101,155,284],"obtained":[103],"327":[104],"questionnaires":[105],"Facebook":[107,270],"users":[108],"through":[109,137,320],"survey":[111],"analyzed":[113],"research":[115],"model":[116],"using":[117],"partial":[118,138],"least":[119],"squares":[120],"(PLS)":[121],"regression.":[122],"Findings":[123],"Results":[124],"revealed":[128,187],"that":[129,188,254,275,307],"affected":[134],"mediation":[139],"neutralization.":[141,203,321],"did":[147],"not":[148,279],"significantly":[149],"affect":[150],"Research":[153],"limitations/implications":[154],"following":[159],"academic":[160],"implications.":[161],"First,":[162,237],"we":[163],"empirically":[164],"examined":[165,287],"critical":[167],"influence":[168,190],"based":[178,297],"impression":[181,300],"management":[182,301],"theory.":[183,302],"Second,":[184,250],"partially":[200],"mediated":[201],"by":[202],"Third,":[204,269],"may":[207,278],"offer":[208],"contradicting":[212],"findings":[213],"phenomenon":[221],"online.":[226],"Practical":[227,229],"implications":[228,230],"follows.":[236],"SNS":[238],"platforms":[239],"limit":[241],"activities":[242],"persons":[244],"who":[245,309],"post":[246],"frequently.":[249],"suggests":[253],"notice":[256],"is":[257],"needed":[258],"inform":[260],"seriousness":[262],"harmful":[264],"consequences":[265],"practitioners":[271],"should":[272],"be":[273],"aware":[274],"low":[276],"reduce":[280],"Originality/value":[283],"quantitatively":[286],"effect":[289],"It":[303],"provides":[304],"fact":[306],"individuals":[308],"want":[310],"attract":[312],"would":[316],"write":[317]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
