{"id":"https://openalex.org/W3085805997","doi":"https://doi.org/10.1108/itp-04-2019-0171","title":"Predicting popular contributors in innovation crowds: the case of My Starbucks Ideas","display_name":"Predicting popular contributors in innovation crowds: the case of My Starbucks Ideas","publication_year":2020,"publication_date":"2020-09-10","ids":{"openalex":"https://openalex.org/W3085805997","doi":"https://doi.org/10.1108/itp-04-2019-0171","mag":"3085805997"},"language":"en","primary_location":{"id":"doi:10.1108/itp-04-2019-0171","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-04-2019-0171","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080716972","display_name":"Chien-Yi Hsiang","orcid":null},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Chien-Yi Hsiang","raw_affiliation_strings":["The Department of Management Sciences, National Chiao Tung University, Hsinchu, Taiwan"],"raw_orcid":"https://orcid.org/0000-0003-1979-8369","affiliations":[{"raw_affiliation_string":"The Department of Management Sciences, National Chiao Tung University, Hsinchu, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055392823","display_name":"Julia Taylor Rayz","orcid":"https://orcid.org/0000-0003-3786-2416"},"institutions":[{"id":"https://openalex.org/I219193219","display_name":"Purdue University West Lafayette","ror":"https://ror.org/02dqehb95","country_code":"US","type":"education","lineage":["https://openalex.org/I219193219"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Julia Taylor Rayz","raw_affiliation_strings":["The Department of Computer and Information Technology, Purdue University, West Lafayette, Indiana, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The Department of Computer and Information Technology, Purdue University, West Lafayette, Indiana, USA","institution_ids":["https://openalex.org/I219193219"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5080716972"],"corresponding_institution_ids":["https://openalex.org/I148366613"],"apc_list":null,"apc_paid":null,"fwci":1.5298,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.86562786,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"35","issue":"2","first_page":"494","last_page":"509"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/crowds","display_name":"Crowds","score":0.9011167287826538},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6288915872573853},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.622355580329895},{"id":"https://openalex.org/keywords/baseline","display_name":"Baseline (sea)","score":0.5332775712013245},{"id":"https://openalex.org/keywords/user-generated-content","display_name":"User-generated content","score":0.4914819002151489},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4906076490879059},{"id":"https://openalex.org/keywords/representation","display_name":"Representation (politics)","score":0.4512729048728943},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3834620714187622},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.3634743392467499},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34225374460220337},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2788490056991577},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.14039939641952515},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.12402153015136719},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.11031779646873474},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08859780430793762}],"concepts":[{"id":"https://openalex.org/C2777852691","wikidata":"https://www.wikidata.org/wiki/Q13430821","display_name":"Crowds","level":2,"score":0.9011167287826538},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6288915872573853},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.622355580329895},{"id":"https://openalex.org/C12725497","wikidata":"https://www.wikidata.org/wiki/Q810247","display_name":"Baseline (sea)","level":2,"score":0.5332775712013245},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.4914819002151489},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4906076490879059},{"id":"https://openalex.org/C2776359362","wikidata":"https://www.wikidata.org/wiki/Q2145286","display_name":"Representation (politics)","level":3,"score":0.4512729048728943},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3834620714187622},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.3634743392467499},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34225374460220337},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2788490056991577},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.14039939641952515},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.12402153015136719},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.11031779646873474},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08859780430793762},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-04-2019-0171","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-04-2019-0171","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.6399999856948853,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":75,"referenced_works":["https://openalex.org/W3692153","https://openalex.org/W9799114","https://openalex.org/W111662600","https://openalex.org/W173710600","https://openalex.org/W179875071","https://openalex.org/W1533970595","https://openalex.org/W1565831494","https://openalex.org/W1614298861","https://openalex.org/W1666228078","https://openalex.org/W1728842521","https://openalex.org/W1845999642","https://openalex.org/W1951600875","https://openalex.org/W1976222171","https://openalex.org/W1999318832","https://openalex.org/W2005498212","https://openalex.org/W2006913809","https://openalex.org/W2015452969","https://openalex.org/W2022318086","https://openalex.org/W2028318940","https://openalex.org/W2028544857","https://openalex.org/W2031999958","https://openalex.org/W2032617530","https://openalex.org/W2038339918","https://openalex.org/W2061001929","https://openalex.org/W2068642519","https://openalex.org/W2068815265","https://openalex.org/W2075964046","https://openalex.org/W2099162911","https://openalex.org/W2099454382","https://openalex.org/W2101156862","https://openalex.org/W2101234009","https://openalex.org/W2103309047","https://openalex.org/W2109603993","https://openalex.org/W2120131867","https://openalex.org/W2125588186","https://openalex.org/W2130764762","https://openalex.org/W2131744502","https://openalex.org/W2131821896","https://openalex.org/W2138081378","https://openalex.org/W2138211899","https://openalex.org/W2141599568","https://openalex.org/W2153579005","https://openalex.org/W2158951848","https://openalex.org/W2161216922","https://openalex.org/W2171913066","https://openalex.org/W2250539671","https://openalex.org/W2297148159","https://openalex.org/W2301210976","https://openalex.org/W2395773831","https://openalex.org/W2396526128","https://openalex.org/W2399391549","https://openalex.org/W2402975938","https://openalex.org/W2474658135","https://openalex.org/W2518318565","https://openalex.org/W2522573438","https://openalex.org/W2548307244","https://openalex.org/W2593014476","https://openalex.org/W2711140174","https://openalex.org/W2737122726","https://openalex.org/W2795092572","https://openalex.org/W2803166244","https://openalex.org/W2803928314","https://openalex.org/W2882319491","https://openalex.org/W2897258172","https://openalex.org/W2926757597","https://openalex.org/W2966205757","https://openalex.org/W3015578946","https://openalex.org/W3121850723","https://openalex.org/W3122176968","https://openalex.org/W3122773247","https://openalex.org/W3123650448","https://openalex.org/W3124797534","https://openalex.org/W3124946654","https://openalex.org/W3141714916","https://openalex.org/W3147795728"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W4200071106","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"This":[1,80,110],"study":[2,158],"aims":[3],"to":[4,37,135],"predict":[5],"popular":[6,39,50,118,142,181],"contributors":[7,68,119],"through":[8,75,188],"text":[9,19,89,189],"representations":[10,90],"of":[11,45,91,156,170],"user-generated":[12,76,92],"content":[13,93],"in":[14,69,105,120,184],"open":[15,70,106],"crowds.":[16,107],"Design/methodology/approach":[17],"Three":[18],"representation":[20,190],"approaches":[21],"\u2013":[22,34],"count":[23],"vector,":[24,26],"Tf-Idf":[25],"word":[27],"embedding":[28],"and":[29,128,139,151,168],"supervised":[30],"machine":[31],"learning":[32],"techniques":[33],"are":[35,53,60,100],"used":[36],"generate":[38],"contributor":[40,51,182],"predictions.":[41],"Findings":[42],"The":[43,56,154,174],"results":[44,155],"the":[46,64,148],"experiments":[47],"demonstrate":[48],"that":[49,94,113,122],"predictions":[52],"considered":[54],"successful.":[55],"F":[57],"1":[58],"scores":[59],"all":[61],"higher":[62],"than":[63,103],"baseline":[65],"model.":[66],"Popular":[67],"crowds":[71],"can":[72,115],"be":[73],"predicted":[74],"content.":[77],"Research":[78],"limitations/implications":[79],"research":[81,111],"presents":[82],"brand":[83],"new":[84,163,177],"empirical":[85,178],"evidence":[86,179],"drawn":[87],"from":[88,117],"reveals":[95],"why":[96],"some":[97],"contributors'":[98,143],"ideas":[99,144],"more":[101],"viral":[102],"others":[104],"Practical":[108],"implications":[109],"suggests":[112],"companies":[114],"learn":[116],"ways":[121],"help":[123],"them":[124],"improve":[125],"customer":[126,137,152,166],"agility":[127,167],"better":[129],"satisfy":[130],"customers'":[131],"needs.":[132],"In":[133],"addition":[134],"boosting":[136],"engagement":[138],"triggering":[140],"discussion,":[141],"provide":[145],"insights":[146],"into":[147],"latest":[149],"trends":[150],"preferences.":[153],"this":[157],"will":[159],"benefit":[160],"marketing":[161],"strategy,":[162],"product":[164],"development,":[165],"management":[169],"information":[171],"systems.":[172],"Originality/value":[173],"paper":[175],"provides":[176],"for":[180],"prediction":[183],"an":[185],"innovation":[186],"crowd":[187],"approaches.":[191]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
