{"id":"https://openalex.org/W4385458978","doi":"https://doi.org/10.1108/itp-02-2023-0176","title":"Digital innovation in social cash\u00a0organizations \u2013 the effects of\u00a0the institutional interactions for\u00a0transforming organizational practices","display_name":"Digital innovation in social cash\u00a0organizations \u2013 the effects of\u00a0the institutional interactions for\u00a0transforming organizational practices","publication_year":2023,"publication_date":"2023-08-01","ids":{"openalex":"https://openalex.org/W4385458978","doi":"https://doi.org/10.1108/itp-02-2023-0176"},"language":"en","primary_location":{"id":"doi:10.1108/itp-02-2023-0176","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-02-2023-0176","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020013892","display_name":"Atika Ahmad Kemal","orcid":"https://orcid.org/0000-0001-5101-1429"},"institutions":[{"id":"https://openalex.org/I110002522","display_name":"University of Essex","ror":"https://ror.org/02nkf1q06","country_code":"GB","type":"education","lineage":["https://openalex.org/I110002522"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Atika Ahmad Kemal","raw_affiliation_strings":["Essex Business School, University of Essex, Colchester, UK"],"raw_orcid":"https://orcid.org/0000-0001-5101-1429","affiliations":[{"raw_affiliation_string":"Essex Business School, University of Essex, Colchester, UK","institution_ids":["https://openalex.org/I110002522"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061879215","display_name":"Mahmood Shah","orcid":"https://orcid.org/0000-0002-1431-3740"},"institutions":[{"id":"https://openalex.org/I32394136","display_name":"Northumbria University","ror":"https://ror.org/049e6bc10","country_code":"GB","type":"education","lineage":["https://openalex.org/I32394136"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mahmood Hussain Shah","raw_affiliation_strings":["Newcastle Business School, Northumbria University, Newcastle upon Tyne, UK"],"raw_orcid":"https://orcid.org/0000-0002-1431-3740","affiliations":[{"raw_affiliation_string":"Newcastle Business School, Northumbria University, Newcastle upon Tyne, UK","institution_ids":["https://openalex.org/I32394136"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5020013892"],"corresponding_institution_ids":["https://openalex.org/I110002522"],"apc_list":null,"apc_paid":null,"fwci":19.3002,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.99131737,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"37","issue":"5","first_page":"2092","last_page":"2126"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9902999997138977,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9876999855041504,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/institutional-theory","display_name":"Institutional theory","score":0.4781856834888458},{"id":"https://openalex.org/keywords/institutional-logic","display_name":"Institutional logic","score":0.47622352838516235},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.47224682569503784},{"id":"https://openalex.org/keywords/cash","display_name":"Cash","score":0.42950439453125},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.42513367533683777},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.39760923385620117},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3630788326263428},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.32575470209121704},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.24830645322799683},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.1470600664615631},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.13939189910888672}],"concepts":[{"id":"https://openalex.org/C147887874","wikidata":"https://www.wikidata.org/wiki/Q16252774","display_name":"Institutional theory","level":2,"score":0.4781856834888458},{"id":"https://openalex.org/C2779366050","wikidata":"https://www.wikidata.org/wiki/Q6041206","display_name":"Institutional logic","level":2,"score":0.47622352838516235},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.47224682569503784},{"id":"https://openalex.org/C2778083465","wikidata":"https://www.wikidata.org/wiki/Q693464","display_name":"Cash","level":2,"score":0.42950439453125},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.42513367533683777},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39760923385620117},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3630788326263428},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.32575470209121704},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24830645322799683},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.1470600664615631},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.13939189910888672},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/itp-02-2023-0176","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-02-2023-0176","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},{"id":"pmh:oai:repository.essex.ac.uk:35991","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ITP-02-2023-0176","pdf_url":null,"source":{"id":"https://openalex.org/S4306401236","display_name":"Open Access at Essex (University of Essex)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I110002522","host_organization_name":"University of Essex","host_organization_lineage":["https://openalex.org/I110002522"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4000000059604645,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":121,"referenced_works":["https://openalex.org/W27866088","https://openalex.org/W271526086","https://openalex.org/W564283574","https://openalex.org/W761770097","https://openalex.org/W1029364628","https://openalex.org/W1495933760","https://openalex.org/W1509487433","https://openalex.org/W1529191767","https://openalex.org/W1529670513","https://openalex.org/W1537027428","https://openalex.org/W1538864774","https://openalex.org/W1584896814","https://openalex.org/W1616349975","https://openalex.org/W1670962507","https://openalex.org/W1866991274","https://openalex.org/W1970394590","https://openalex.org/W1977364374","https://openalex.org/W1979290264","https://openalex.org/W1982013581","https://openalex.org/W1982903467","https://openalex.org/W1991127852","https://openalex.org/W1996942721","https://openalex.org/W2010337647","https://openalex.org/W2013448106","https://openalex.org/W2016311789","https://openalex.org/W2018944729","https://openalex.org/W2024228567","https://openalex.org/W2027036621","https://openalex.org/W2029447605","https://openalex.org/W2031111227","https://openalex.org/W2034224567","https://openalex.org/W2037683264","https://openalex.org/W2039191423","https://openalex.org/W2050401924","https://openalex.org/W2053438961","https://openalex.org/W2054914420","https://openalex.org/W2055222089","https://openalex.org/W2057703193","https://openalex.org/W2064502036","https://openalex.org/W2069340291","https://openalex.org/W2075763914","https://openalex.org/W2083442386","https://openalex.org/W2088945959","https://openalex.org/W2089242313","https://openalex.org/W2091561700","https://openalex.org/W2094915103","https://openalex.org/W2095468441","https://openalex.org/W2096870307","https://openalex.org/W2106542075","https://openalex.org/W2112383274","https://openalex.org/W2113160986","https://openalex.org/W2115981184","https://openalex.org/W2116132371","https://openalex.org/W2121983971","https://openalex.org/W2126070475","https://openalex.org/W2127148641","https://openalex.org/W2133742562","https://openalex.org/W2141159765","https://openalex.org/W2145958506","https://openalex.org/W2146777437","https://openalex.org/W2148277253","https://openalex.org/W2148768144","https://openalex.org/W2156236309","https://openalex.org/W2163638171","https://openalex.org/W2168034441","https://openalex.org/W2169888706","https://openalex.org/W2171527181","https://openalex.org/W2171748935","https://openalex.org/W2339127368","https://openalex.org/W2432728294","https://openalex.org/W2496898162","https://openalex.org/W2522826472","https://openalex.org/W2547536630","https://openalex.org/W2560579608","https://openalex.org/W2562020581","https://openalex.org/W2565454157","https://openalex.org/W2590124083","https://openalex.org/W2608558716","https://openalex.org/W2610102381","https://openalex.org/W2736593834","https://openalex.org/W2757920284","https://openalex.org/W2777955819","https://openalex.org/W2781262983","https://openalex.org/W2784269710","https://openalex.org/W2790148163","https://openalex.org/W2793310910","https://openalex.org/W2803909903","https://openalex.org/W2867669128","https://openalex.org/W2894136879","https://openalex.org/W2902410500","https://openalex.org/W2905501186","https://openalex.org/W2912800036","https://openalex.org/W2920893895","https://openalex.org/W2946326213","https://openalex.org/W2955156490","https://openalex.org/W2963883749","https://openalex.org/W2967396744","https://openalex.org/W2998678658","https://openalex.org/W3003846931","https://openalex.org/W3008226570","https://openalex.org/W3036719107","https://openalex.org/W3039093754","https://openalex.org/W3044279723","https://openalex.org/W3044322192","https://openalex.org/W3098860282","https://openalex.org/W3111558830","https://openalex.org/W3123282572","https://openalex.org/W3124436612","https://openalex.org/W3134824554","https://openalex.org/W3170763063","https://openalex.org/W3216117387","https://openalex.org/W4234156500","https://openalex.org/W4241497042","https://openalex.org/W4256519945","https://openalex.org/W4388170371","https://openalex.org/W4388174620","https://openalex.org/W6601216317","https://openalex.org/W6631698277","https://openalex.org/W6637095626","https://openalex.org/W6688088125","https://openalex.org/W6772506239"],"related_works":["https://openalex.org/W2607107188","https://openalex.org/W1489891235","https://openalex.org/W288364157","https://openalex.org/W2765825951","https://openalex.org/W2118389480","https://openalex.org/W2607178985","https://openalex.org/W2823714881","https://openalex.org/W2900465467","https://openalex.org/W4283834418","https://openalex.org/W2598567432"],"abstract_inverted_index":{"Purpose":[0],"While":[1],"the":[2,16,27,46,49,52,57,65,123,127,168,176,198,202,222,227,230,237,259,296,306,312,369,383,391,404,410,414,419,422,429,466,481,484,493,496,510,525],"potential":[3,319],"for":[4,182,191,291,320,413,476],"digital":[5,68,522],"innovation":[6,415],"(DI)":[7],"to":[8,55,67,75,274,298,344,375,453],"transform":[9],"organizational":[10,38,110,180,433],"practices":[11,39,181],"is":[12,22,54,120,142,164,173,365,441,471],"widely":[13],"acknowledged":[14],"in":[15,40,79,98,197,216,221,258,311,341,358,378,524],"information":[17],"systems":[18],"(IS)":[19],"literature,":[20],"there":[21,364],"very":[23],"limited":[24],"understanding":[25],"on":[26,45,87,403,438],"socio-political":[28,152,445],"nature":[29,424],"of":[30,51,60,92,170,178,268,281,308,367,371,416,425,431,447,486],"institutional":[31,61,77,161,300,347,405,490,512],"interactions":[32],"that":[33,63,72,118,172,271,388,407,427,464,501],"determine":[34],"DI":[35,119,141,440],"and":[36,112,135,158,208,229,276,293,336,339,351,498,504],"affect":[37],"social":[41,69,80,95,193,213,401,411,497,526],"cash":[42,70,81,96,194,214,527],"organizations.":[43,82],"Drawing":[44],"neo-institutionalist":[47],"vision,":[48],"purpose":[50],"study":[53,91,250,451],"examine":[56],"unique":[58,266,511],"set":[59,267],"exchanges":[62],"influence":[64],"transition":[66],"payments":[71],"give":[73],"rise":[74],"new":[76,432],"arrangements":[78],"Design/methodology/approach":[83],"The":[84,115,187,261,286,315,330,397],"paper":[85,287,316,331,384,398,420,494],"draws":[86],"an":[88,279],"in-depth":[89],"case":[90,249],"a":[93,144,150,211,265,444,461],"government":[94,192,337],"organization":[97,215],"Pakistan.":[99],"Qualitative":[100],"data":[101,228],"were":[102,272],"collected":[103],"using":[104],"30":[105],"semi-structured":[106],"interviews":[107],"from":[108,210,255],"key":[109],"members":[111],"stakeholders.":[113],"Findings":[114],"results":[116],"suggest":[117],"determined":[121],"by":[122,175,456,506],"novel":[124],"intersections":[125],"between":[126,160,409,488],"coercive":[128],"(techno-economic,":[129],"regulatory),":[130],"normative":[131],"(socio-organizational),":[132],"mimetic":[133],"(international)":[134],"covert":[136,303,458,516],"power":[137,459,487],"(political)":[138],"forces.":[139],"Hence,":[140],"not":[143,386],"technologically":[145],"deterministic":[146],"output,":[147],"but":[148,473],"rather":[149],"complex":[151],"process":[153,169,446],"enacted":[154],"through":[155,167,278],"dialogue,":[156],"negotiation":[157],"conflict":[159],"actors.":[162,491],"Technology":[163],"socially":[165],"embedded":[166],"institutionalization":[171,430],"coupled":[174],"deinstitutionalization":[177],"established":[179],"progressive":[183],"transformation.":[184],"Research":[185],"limitations/implications":[186],"research":[188],"has":[189,251,317],"implications":[190,285,290,396,437,500],"organizations":[195,374],"especially":[196],"Global":[199,223,380],"South.":[200],"Empirically,":[201],"authors":[203],"gained":[204],"rare":[205],"access":[206],"to,":[207],"support":[209],"government-backed":[212],"Pakistan":[217],"(an":[218],"understudied":[219],"country":[220,360],"South),":[224],"which":[225],"made":[226,236],"consequent":[231],"analyses":[232],"even":[233,244],"invaluable.":[234],"This":[235,450,469],"empirical":[238,262],"contribution":[239],"within":[240],"this":[241,248],"geographical":[242],"setting":[243],"more":[245],"worthy,":[246],"since":[247],"received":[252],"little":[253],"attention":[254],"indigenous":[256],"scholars":[257],"past.":[260],"findings":[263],"showcased":[264],"contextual":[269],"factors":[270],"subject":[273],"BISP":[275],"interpreted":[277],"account":[280],"socio-cultural":[282],"sensitivities.":[283],"Practical":[284],"provides":[288],"practical":[289,499],"policymakers":[292,503],"practitioners,":[294],"emphasizing":[295],"need":[297],"address":[299],"challenges,":[301,513],"including":[302],"power,":[304,517],"during":[305],"implementation":[307],"digitalization":[309],"projects":[310,357,523],"public":[313,326,372],"sector.":[314,528],"certain":[318,346],"inspiring":[321],"future":[322],"e-government":[323],"related":[324],"(or":[325],"sector":[327,373,393],"focused)":[328],"studies.":[329],"may":[332,385],"guide":[333,502],"both":[334],"private":[335,392],"policy-makers":[338],"practitioners":[340,505],"presenting":[342],"how":[343,439],"overcome":[345],"challenges":[348],"while":[349,363,518],"planning":[350],"implementing":[352,519],"large":[353,520],"scale":[354,521],"multi-stakeholder":[355],"digitization":[356,370],"similar":[359],"contexts.":[361],"So":[362],"scope":[366],"linking":[368],"anti-corruption":[376],"measures":[377],"other":[379],"South":[381],"countries,":[382],"be":[387],"straightforward":[389],"with":[390],"involvement.":[394],"Social":[395],"offers":[399],"rich":[400],"insights":[402],"interchanges":[406],"occur":[408],"actors":[412,479],"technology.":[417],"Especially,":[418],"highlights":[421],"social-embeddedness":[423],"technology":[426],"underpins":[428],"practices.":[434],"These":[435],"have":[436],"viewed":[442],"as":[443,460,480,515],"change.":[448],"Originality/value":[449],"contributes":[452],"neo-institutional":[454,467],"theory":[455],"theorizing":[457],"political":[462,478],"force":[463,470,482],"complements":[465],"framework.":[468],"subtle":[472],"also":[474],"resistive":[475],"some":[477],"shifts":[483],"equilibrium":[485],"different":[489],"Furthermore,":[492],"presents":[495],"taking":[507],"into":[508],"consideration":[509],"such":[514]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}