{"id":"https://openalex.org/W4383460233","doi":"https://doi.org/10.1108/itp-01-2023-0100","title":"The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience","display_name":"The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience","publication_year":2023,"publication_date":"2023-07-06","ids":{"openalex":"https://openalex.org/W4383460233","doi":"https://doi.org/10.1108/itp-01-2023-0100"},"language":"en","primary_location":{"id":"doi:10.1108/itp-01-2023-0100","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-01-2023-0100","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088987245","display_name":"Timothy Jung","orcid":"https://orcid.org/0000-0002-8594-6641"},"institutions":[{"id":"https://openalex.org/I11983389","display_name":"Manchester Metropolitan University","ror":"https://ror.org/02hstj355","country_code":"GB","type":"education","lineage":["https://openalex.org/I11983389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Timothy Jung","raw_affiliation_strings":["Manchester Metropolitan University, Manchester, UK"],"raw_orcid":"https://orcid.org/0000-0002-8594-6641","affiliations":[{"raw_affiliation_string":"Manchester Metropolitan University, Manchester, UK","institution_ids":["https://openalex.org/I11983389"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108827108","display_name":"Sujin Bae","orcid":null},"institutions":[{"id":"https://openalex.org/I35928602","display_name":"Kyung Hee University","ror":"https://ror.org/01zqcg218","country_code":"KR","type":"education","lineage":["https://openalex.org/I35928602"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Sujin Bae","raw_affiliation_strings":["School of Management, Kyung Hee University, Seoul, South Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Kyung Hee University, Seoul, South Korea","institution_ids":["https://openalex.org/I35928602"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087731387","display_name":"Natasha Moorhouse","orcid":"https://orcid.org/0000-0002-8718-3297"},"institutions":[{"id":"https://openalex.org/I11983389","display_name":"Manchester Metropolitan University","ror":"https://ror.org/02hstj355","country_code":"GB","type":"education","lineage":["https://openalex.org/I11983389"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Natasha Moorhouse","raw_affiliation_strings":["Manchester Metropolitan University, Manchester, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Manchester Metropolitan University, Manchester, UK","institution_ids":["https://openalex.org/I11983389"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088891802","display_name":"Ohbyung Kwon","orcid":"https://orcid.org/0000-0001-9686-6586"},"institutions":[{"id":"https://openalex.org/I35928602","display_name":"Kyung Hee University","ror":"https://ror.org/01zqcg218","country_code":"KR","type":"education","lineage":["https://openalex.org/I35928602"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Ohbyung Kwon","raw_affiliation_strings":["School of Management, Kyung Hee University, Seoul, South Korea"],"raw_orcid":"https://orcid.org/0000-0001-9686-6586","affiliations":[{"raw_affiliation_string":"School of Management, Kyung Hee University, Seoul, South Korea","institution_ids":["https://openalex.org/I35928602"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.0957,"has_fulltext":false,"cited_by_count":36,"citation_normalized_percentile":{"value":0.95833333,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"37","issue":"5","first_page":"2006","last_page":"2034"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10648","display_name":"Virtual Reality Applications and Impacts","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10648","display_name":"Virtual Reality Applications and Impacts","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9732000231742859,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/visitor-pattern","display_name":"Visitor pattern","score":0.7151470184326172},{"id":"https://openalex.org/keywords/interactivity","display_name":"Interactivity","score":0.665144681930542},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6483898162841797},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5911187529563904},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5821315050125122},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.5804398059844971},{"id":"https://openalex.org/keywords/consumption","display_name":"Consumption (sociology)","score":0.491569846868515},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.44134801626205444},{"id":"https://openalex.org/keywords/work-experience","display_name":"Work experience","score":0.4385080933570862},{"id":"https://openalex.org/keywords/experience-economy","display_name":"Experience economy","score":0.43727055191993713},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4312400817871094},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.42060285806655884},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.41615766286849976},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.41417789459228516},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3912351131439209},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.31689608097076416},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.2919098138809204},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.25803232192993164},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.22337359189987183},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.20954152941703796},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.20937541127204895},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.20758813619613647},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1130724549293518}],"concepts":[{"id":"https://openalex.org/C48947383","wikidata":"https://www.wikidata.org/wiki/Q830719","display_name":"Visitor pattern","level":2,"score":0.7151470184326172},{"id":"https://openalex.org/C144430266","wikidata":"https://www.wikidata.org/wiki/Q839721","display_name":"Interactivity","level":2,"score":0.665144681930542},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6483898162841797},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5911187529563904},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5821315050125122},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.5804398059844971},{"id":"https://openalex.org/C30772137","wikidata":"https://www.wikidata.org/wiki/Q5164762","display_name":"Consumption (sociology)","level":2,"score":0.491569846868515},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.44134801626205444},{"id":"https://openalex.org/C2780319001","wikidata":"https://www.wikidata.org/wiki/Q6500754","display_name":"Work experience","level":3,"score":0.4385080933570862},{"id":"https://openalex.org/C2991725275","wikidata":"https://www.wikidata.org/wiki/Q3244446","display_name":"Experience economy","level":3,"score":0.43727055191993713},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4312400817871094},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.42060285806655884},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.41615766286849976},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.41417789459228516},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3912351131439209},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.31689608097076416},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.2919098138809204},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.25803232192993164},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.22337359189987183},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.20954152941703796},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.20937541127204895},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.20758813619613647},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1130724549293518},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/itp-01-2023-0100","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-01-2023-0100","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},{"id":"pmh:oai:e-space.mmu.ac.uk:632203","is_oa":false,"landing_page_url":"https://e-space.mmu.ac.uk/view/authors/ade091025457996a4a831ae0233e8cde.html>","pdf_url":null,"source":{"id":"https://openalex.org/S4306401617","display_name":"e-space (Manchester Metropolitan University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I11983389","host_organization_name":"Manchester Metropolitan University","host_organization_lineage":["https://openalex.org/I11983389"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Sustainable cities and communities","score":0.7099999785423279,"id":"https://metadata.un.org/sdg/11"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":86,"referenced_works":["https://openalex.org/W800976996","https://openalex.org/W1204404493","https://openalex.org/W1496780706","https://openalex.org/W1587451402","https://openalex.org/W1593163947","https://openalex.org/W1841932957","https://openalex.org/W1985419904","https://openalex.org/W1988050849","https://openalex.org/W1991322805","https://openalex.org/W1993444946","https://openalex.org/W1995963865","https://openalex.org/W1998284588","https://openalex.org/W2005301863","https://openalex.org/W2008918218","https://openalex.org/W2018502304","https://openalex.org/W2020313440","https://openalex.org/W2048893890","https://openalex.org/W2056116285","https://openalex.org/W2072712810","https://openalex.org/W2078158943","https://openalex.org/W2083055641","https://openalex.org/W2090552208","https://openalex.org/W2096452788","https://openalex.org/W2098481455","https://openalex.org/W2103204955","https://openalex.org/W2111880064","https://openalex.org/W2112098809","https://openalex.org/W2113765340","https://openalex.org/W2122122381","https://openalex.org/W2128497694","https://openalex.org/W2130892515","https://openalex.org/W2131113076","https://openalex.org/W2132947039","https://openalex.org/W2137156088","https://openalex.org/W2145839404","https://openalex.org/W2146410840","https://openalex.org/W2150605459","https://openalex.org/W2154245830","https://openalex.org/W2163544552","https://openalex.org/W2170312589","https://openalex.org/W2176453195","https://openalex.org/W2215358989","https://openalex.org/W2217323567","https://openalex.org/W2312375201","https://openalex.org/W2330060764","https://openalex.org/W2333736372","https://openalex.org/W2494346742","https://openalex.org/W2494974994","https://openalex.org/W2540108128","https://openalex.org/W2575629671","https://openalex.org/W2599748328","https://openalex.org/W2724987513","https://openalex.org/W2766980276","https://openalex.org/W2790429906","https://openalex.org/W2790695540","https://openalex.org/W2802891076","https://openalex.org/W2803662301","https://openalex.org/W2808543887","https://openalex.org/W2900094078","https://openalex.org/W2905497711","https://openalex.org/W2908144306","https://openalex.org/W2916445090","https://openalex.org/W2931010533","https://openalex.org/W2936364281","https://openalex.org/W2942177402","https://openalex.org/W2943039548","https://openalex.org/W2945179027","https://openalex.org/W2975011275","https://openalex.org/W2975911446","https://openalex.org/W3007980720","https://openalex.org/W3011535310","https://openalex.org/W3015556690","https://openalex.org/W3042264820","https://openalex.org/W3114198646","https://openalex.org/W3137136398","https://openalex.org/W3155164967","https://openalex.org/W3166396809","https://openalex.org/W3214601026","https://openalex.org/W4206027059","https://openalex.org/W4238435197","https://openalex.org/W4243667233","https://openalex.org/W4245108542","https://openalex.org/W4298151919","https://openalex.org/W4306935913","https://openalex.org/W4317932112","https://openalex.org/W4361271433"],"related_works":["https://openalex.org/W2319020389","https://openalex.org/W2001821990","https://openalex.org/W2747851897","https://openalex.org/W2385262044","https://openalex.org/W2388003042","https://openalex.org/W4387370398","https://openalex.org/W2738845948","https://openalex.org/W2070820870","https://openalex.org/W2212477245","https://openalex.org/W3002427243"],"abstract_inverted_index":{"Purpose":[0],"Traditionally,":[1],"Task\u2013Technology":[2],"Fit":[3,62],"(TTF)":[4],"theory":[5],"has":[6],"been":[7],"applied":[8,30],"to":[9,31,102,137,226],"examine":[10],"the":[11,16,20,38,40,56,65,71,98,104,170,190,201,204,214,222,232,243,251],"usefulness":[12],"of":[13,52,73,106,197,203,210,224,235,246,253],"technology":[14,244],"in":[15,43,68,70,250],"work":[17],"environment.":[18],"Can":[19],"same":[21],"approach":[22],"(based":[23],"on":[24,55,130,213,242],"experience":[25,57,78,123,147,179,215],"rather":[26],"than":[27],"tasks)":[28],"be":[29],"non-work,":[32],"cultural":[33,74,254],"heritage":[34],"environments?":[35],"This":[36,46,165],"is":[37,79,200],"question":[39],"authors":[41],"ask":[42],"this":[44,198,219],"study.":[45],"study":[47,199,220],"proposes":[48],"a":[49,94,139,207,239],"new":[50,140,208],"variation":[51,209],"TTF":[53,211,225],"based":[54,212],"economy":[58,124,216],"model,":[59,206],"namely":[60],"Experience\u2013Technology":[61],"(ETF),":[63],"for":[64],"non-work":[66],"environment,":[67],"particular,":[69],"context":[72,252],"heritage,":[75],"where":[76],"visitor":[77],"enhanced":[80],"by":[81],"extended":[82],"reality":[83],"technology,":[84],"which":[85],"combines":[86],"immersive":[87],"technologies":[88],"and":[89,122,134,146,180],"artificial":[90],"intelligence.":[91],"Design/methodology/approach":[92],"Employing":[93],"quantitative":[95],"survey":[96],"method,":[97],"empirical":[99],"analysis":[100],"seeks":[101],"determine":[103],"influence":[105],"Mixed":[107],"Reality":[108,248],"(MR)":[109],"characteristics":[110,117],"(interactivity,":[111],"vividness),":[112],"Voice":[113],"User":[114],"Interface":[115],"(VUI)":[116],"(speech":[118],"recognition,":[119],"speech":[120],"synthesis)":[121],"factors":[125,148],"(education,":[126],"entertainment,":[127],"esthetic,":[128],"escape)":[129],"satisfaction,":[131],"revisit":[132,181],"intention":[133,185],"actual":[135,191],"purchase":[136,184],"propose":[138],"ETF":[141,159],"model.":[142,217],"Findings":[143],"VUI,":[144],"MR,":[145],"were":[149],"significantly":[150,161,187],"associated":[151,162,188],"with":[152,156,163,177,189,238],"ETF;":[153],"when":[154,175],"combined":[155],"MR-based":[157,178],"experience,":[158],"was":[160,186],"satisfaction.":[164],"study\u2019s":[166],"findings":[167],"further":[168],"demonstrate":[169],"relationship":[171],"between":[172],"users'":[173],"satisfaction":[174],"engaging":[176],"intention,":[182],"while":[183],"purchase.":[192],"Originality/value":[193],"The":[194],"novel":[195],"contribution":[196],"proposal":[202],"EFT":[205],"Overall,":[218],"expands":[221],"applications":[223],"an":[227],"experience-oriented":[228],"business,":[229],"thereby":[230],"broadening":[231],"authors\u2019":[233],"understanding":[234],"technological":[236],"success":[237],"specific":[240],"focus":[241],"fit":[245],"Extended":[247],"(XR)":[249],"heritage.":[255]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":15}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
