{"id":"https://openalex.org/W4282559251","doi":"https://doi.org/10.1108/itp-01-2021-0020","title":"Work-from-home (WFH) during\u00a0COVID-19 pandemic\u00a0\u2013\u00a0A\u00a0netnographic investigation using Twitter data","display_name":"Work-from-home (WFH) during\u00a0COVID-19 pandemic\u00a0\u2013\u00a0A\u00a0netnographic investigation using Twitter data","publication_year":2022,"publication_date":"2022-06-13","ids":{"openalex":"https://openalex.org/W4282559251","doi":"https://doi.org/10.1108/itp-01-2021-0020"},"language":"en","primary_location":{"id":"doi:10.1108/itp-01-2021-0020","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-01-2021-0020","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://espace.curtin.edu.au/bitstream/20.500.11937/88676/2/88499.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088058895","display_name":"Zahra Daneshfar","orcid":"https://orcid.org/0000-0002-3644-2041"},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Zahra Daneshfar","raw_affiliation_strings":["School of Management and Marketing, Curtin University, Perth, Australia"],"raw_orcid":"https://orcid.org/0000-0002-3644-2041","affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin University, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079430084","display_name":"Aswathy Asokan-Ajitha","orcid":"https://orcid.org/0000-0002-8008-8465"},"institutions":[{"id":"https://openalex.org/I4210123047","display_name":"Indian Institute of Management Amritsar","ror":"https://ror.org/02nthw835","country_code":"IN","type":"education","lineage":["https://openalex.org/I4210123047"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Aswathy Asokan-Ajitha","raw_affiliation_strings":["Indian Institute of Management Amritsar, Amritsar, India"],"raw_orcid":"https://orcid.org/0000-0002-8008-8465","affiliations":[{"raw_affiliation_string":"Indian Institute of Management Amritsar, Amritsar, India","institution_ids":["https://openalex.org/I4210123047"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100679053","display_name":"Piyush Sharma","orcid":"https://orcid.org/0000-0002-6953-3652"},"institutions":[{"id":"https://openalex.org/I205640436","display_name":"Curtin University","ror":"https://ror.org/02n415q13","country_code":"AU","type":"education","lineage":["https://openalex.org/I205640436"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Piyush Sharma","raw_affiliation_strings":["School of Management and Marketing, Curtin University, Perth, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management and Marketing, Curtin University, Perth, Australia","institution_ids":["https://openalex.org/I205640436"]}]},{"author_position":"last","author":{"id":null,"display_name":"Ashish Malik","orcid":"https://orcid.org/0000-0002-2422-4194"},"institutions":[{"id":"https://openalex.org/I78757542","display_name":"University of Newcastle Australia","ror":"https://ror.org/00eae9z71","country_code":"AU","type":"education","lineage":["https://openalex.org/I78757542"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ashish Malik","raw_affiliation_strings":["Newcastle Business School, the University of Newcastle, Callaghan, Australia"],"raw_orcid":"https://orcid.org/0000-0002-2422-4194","affiliations":[{"raw_affiliation_string":"Newcastle Business School, the University of Newcastle, Callaghan, Australia","institution_ids":["https://openalex.org/I78757542"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":11.1018,"has_fulltext":true,"cited_by_count":32,"citation_normalized_percentile":{"value":0.98268643,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"36","issue":"5","first_page":"2161","last_page":"2186"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11711","display_name":"COVID-19 Pandemic Impacts","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13927","display_name":"Cyberloafing and Workplace Behavior","score":0.9714999794960022,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/technostress","display_name":"Technostress","score":0.6123988628387451},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.604542076587677},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.5844972133636475},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5596423745155334},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.49916863441467285},{"id":"https://openalex.org/keywords/coping","display_name":"Coping (psychology)","score":0.4754350185394287},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.41827452182769775},{"id":"https://openalex.org/keywords/netnography","display_name":"Netnography","score":0.4105467200279236},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3850898742675781},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3359107971191406},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.33525925874710083},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.32813090085983276},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2719278633594513},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.22943386435508728},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.1568833887577057},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.11682352423667908}],"concepts":[{"id":"https://openalex.org/C2778399959","wikidata":"https://www.wikidata.org/wiki/Q586162","display_name":"Technostress","level":2,"score":0.6123988628387451},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.604542076587677},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.5844972133636475},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5596423745155334},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.49916863441467285},{"id":"https://openalex.org/C73282008","wikidata":"https://www.wikidata.org/wiki/Q1759895","display_name":"Coping (psychology)","level":2,"score":0.4754350185394287},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.41827452182769775},{"id":"https://openalex.org/C153206804","wikidata":"https://www.wikidata.org/wiki/Q3083754","display_name":"Netnography","level":3,"score":0.4105467200279236},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3850898742675781},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3359107971191406},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.33525925874710083},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.32813090085983276},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2719278633594513},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.22943386435508728},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.1568833887577057},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.11682352423667908},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/itp-01-2021-0020","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-01-2021-0020","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/88676","is_oa":true,"landing_page_url":"http://hdl.handle.net/20.500.11937/88676","pdf_url":"https://espace.curtin.edu.au/bitstream/20.500.11937/88676/2/88499.pdf","source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},{"id":"pmh:uon:53668","is_oa":false,"landing_page_url":"http://hdl.handle.net/1959.13/1493915","pdf_url":null,"source":{"id":"https://openalex.org/S4377196471","display_name":"NOVA (University of Newcastle Australia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I78757542","host_organization_name":"University of Newcastle Australia","host_organization_lineage":["https://openalex.org/I78757542"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal article"}],"best_oa_location":{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/88676","is_oa":true,"landing_page_url":"http://hdl.handle.net/20.500.11937/88676","pdf_url":"https://espace.curtin.edu.au/bitstream/20.500.11937/88676/2/88499.pdf","source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},"sustainable_development_goals":[{"score":0.7699999809265137,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4282559251.pdf","grobid_xml":"https://content.openalex.org/works/W4282559251.grobid-xml"},"referenced_works_count":75,"referenced_works":["https://openalex.org/W1104305512","https://openalex.org/W1505550093","https://openalex.org/W1550294132","https://openalex.org/W1822239915","https://openalex.org/W1983795786","https://openalex.org/W1987835520","https://openalex.org/W1989669825","https://openalex.org/W1997858829","https://openalex.org/W2000434610","https://openalex.org/W2003726216","https://openalex.org/W2005360961","https://openalex.org/W2024180862","https://openalex.org/W2030585987","https://openalex.org/W2042912492","https://openalex.org/W2052598987","https://openalex.org/W2054922526","https://openalex.org/W2055376891","https://openalex.org/W2068084621","https://openalex.org/W2068918101","https://openalex.org/W2070476284","https://openalex.org/W2072544276","https://openalex.org/W2079642786","https://openalex.org/W2080436428","https://openalex.org/W2089861735","https://openalex.org/W2091025870","https://openalex.org/W2093246449","https://openalex.org/W2106232823","https://openalex.org/W2119510391","https://openalex.org/W2121481133","https://openalex.org/W2130429407","https://openalex.org/W2136225293","https://openalex.org/W2139952493","https://openalex.org/W2141702126","https://openalex.org/W2142225512","https://openalex.org/W2151409082","https://openalex.org/W2159473174","https://openalex.org/W2163577748","https://openalex.org/W2164777277","https://openalex.org/W2183446013","https://openalex.org/W2391875428","https://openalex.org/W2403971159","https://openalex.org/W2472294449","https://openalex.org/W2518564800","https://openalex.org/W2594503257","https://openalex.org/W2732264101","https://openalex.org/W2745667330","https://openalex.org/W2784383584","https://openalex.org/W2792383835","https://openalex.org/W2792883466","https://openalex.org/W2798959675","https://openalex.org/W2805289586","https://openalex.org/W2810195861","https://openalex.org/W2884222616","https://openalex.org/W2899096530","https://openalex.org/W2907930468","https://openalex.org/W2910636646","https://openalex.org/W2913017226","https://openalex.org/W2941825235","https://openalex.org/W2993957250","https://openalex.org/W2997867736","https://openalex.org/W3011836698","https://openalex.org/W3013486657","https://openalex.org/W3021166041","https://openalex.org/W3022725981","https://openalex.org/W3033183212","https://openalex.org/W3034020814","https://openalex.org/W3036445889","https://openalex.org/W3044077429","https://openalex.org/W3047174447","https://openalex.org/W3047904982","https://openalex.org/W3089030745","https://openalex.org/W3091502877","https://openalex.org/W3096155875","https://openalex.org/W3112728143","https://openalex.org/W3161891046"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2252197266","https://openalex.org/W4205350312","https://openalex.org/W3148756070","https://openalex.org/W2184300592","https://openalex.org/W3049681097","https://openalex.org/W4382286084","https://openalex.org/W2999459970","https://openalex.org/W4287903834","https://openalex.org/W4312793323"],"abstract_inverted_index":{"Purpose":[0],"This":[1,50,186],"paper":[2,51,187,232],"aims":[3],"to":[4,23,32,55,75,99,135,194,205,233],"create":[5],"a":[6,34,101,202,213],"better":[7],"understanding":[8],"of":[9,47,94,109,148,167,177,190,199,220,222,238],"the":[10,19,25,38,41,45,59,84,95,107,114,126,131,160,163,170,175,191,197,207,217,230,235,250],"challenges":[11,134,198],"posed":[12],"by":[13,211],"work":[14,97,209],"from":[15,58],"home":[16,144],"(WFH)":[17],"during":[18,113,137,169,201,249],"ongoing":[20,171,251],"COVID-19":[21,172],"pandemic,":[22],"investigate":[24,196,234],"public":[26],"sentiment":[27,77],"toward":[28],"this":[29],"transition,":[30],"and":[31,62,71,79,118,122,151,157,165,179,204,224],"develop":[33,100],"conceptual":[35,102,214],"model":[36,215],"incorporating":[37,216],"relationships":[39],"among":[40],"factors":[42],"that":[43],"influence":[44],"effectiveness":[46],"WFH.":[48],"Design/methodology/approach":[49],"uses":[52,63],"netnography":[53],"method":[54],"collect":[56],"data":[57],"Twitter":[60,243],"platform":[61],"Python":[64],"programming":[65],"language,":[66],"Natural":[67],"Language":[68],"Processing":[69],"techniques":[70],"IBM":[72],"SPSS":[73],"26":[74],"conduct":[76],"analysis":[78,82],"directed":[80],"content":[81],"on":[83,242],"data.":[85],"The":[86],"findings":[87],"are":[88,116],"combined":[89],"with":[90,120],"an":[91],"extensive":[92],"review":[93],"remote":[96,208],"literature":[98,210],"model.":[103],"Findings":[104],"Results":[105],"show":[106],"majority":[108],"tweets":[110],"about":[111,247],"WFH":[112,136,168,200,248],"pandemic":[115,138,178,223],"positive":[117],"objective":[119],"technology":[121],"cyber":[123],"security":[124],"as":[125],"most":[127],"repeated":[128],"topics":[129],"in":[130],"tweets.":[132],"New":[133],"include":[139],"future":[140],"uncertainty,":[141],"health":[142],"concerns,":[143],"workspaces,":[145],"self-isolation,":[146],"lack":[147],"recreational":[149],"activities":[150],"support":[152],"mechanisms.":[153],"In":[154],"addition,":[155],"exhaustion":[156],"technostress":[158],"mediate":[159],"relationship":[161],"between":[162],"antecedents":[164],"outcomes":[166],"pandemic.":[173,252],"Finally,":[174],"fear":[176,221],"coping":[180,225],"strategies":[181],"moderates":[182],"these":[183],"relationships.":[184],"Originality/value":[185],"is":[188,229],"one":[189],"first":[192,231],"efforts":[193],"comprehensively":[195],"crisis":[203],"extend":[206],"developing":[212],"moderating":[218],"effects":[219],"strategies.":[226],"Moreover,":[227],"it":[228],"tweeting":[236],"behavior":[237],"different":[239],"user":[240],"types":[241],"who":[244],"shared":[245],"posts":[246]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":12},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}