{"id":"https://openalex.org/W3171641009","doi":"https://doi.org/10.1108/itp-01-2020-0016","title":"Understanding the impacts of increasing returns in the context of social media use","display_name":"Understanding the impacts of increasing returns in the context of social media use","publication_year":2021,"publication_date":"2021-06-14","ids":{"openalex":"https://openalex.org/W3171641009","doi":"https://doi.org/10.1108/itp-01-2020-0016","mag":"3171641009"},"language":"en","primary_location":{"id":"doi:10.1108/itp-01-2020-0016","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-01-2020-0016","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027012179","display_name":"Philippe Marchildon","orcid":"https://orcid.org/0000-0002-5706-0210"},"institutions":[{"id":"https://openalex.org/I159129438","display_name":"Universit\u00e9 du Qu\u00e9bec \u00e0 Montr\u00e9al","ror":"https://ror.org/002rjbv21","country_code":"CA","type":"education","lineage":["https://openalex.org/I159129438","https://openalex.org/I49663120"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Philippe Marchildon","raw_affiliation_strings":["Department of Analytics, Operations and Information Technology, Universit\u00e9 du Qu\u00e9bec \u00e0 Montr\u00e9al, Montreal, Canada"],"raw_orcid":"https://orcid.org/0000-0002-5706-0210","affiliations":[{"raw_affiliation_string":"Department of Analytics, Operations and Information Technology, Universit\u00e9 du Qu\u00e9bec \u00e0 Montr\u00e9al, Montreal, Canada","institution_ids":["https://openalex.org/I159129438"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033748612","display_name":"Pierre Hadaya","orcid":"https://orcid.org/0000-0002-9706-5518"},"institutions":[{"id":"https://openalex.org/I159129438","display_name":"Universit\u00e9 du Qu\u00e9bec \u00e0 Montr\u00e9al","ror":"https://ror.org/002rjbv21","country_code":"CA","type":"education","lineage":["https://openalex.org/I159129438","https://openalex.org/I49663120"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Pierre Hadaya","raw_affiliation_strings":["Department of Analytics, Operations and Information Technology, Universit\u00e9 du Qu\u00e9bec \u00e0 Montr\u00e9al, Montreal, Canada"],"raw_orcid":"https://orcid.org/0000-0002-9706-5518","affiliations":[{"raw_affiliation_string":"Department of Analytics, Operations and Information Technology, Universit\u00e9 du Qu\u00e9bec \u00e0 Montr\u00e9al, Montreal, Canada","institution_ids":["https://openalex.org/I159129438"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I159129438"],"apc_list":null,"apc_paid":null,"fwci":0.3962,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.717532,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":96},"biblio":{"volume":"35","issue":"3","first_page":"1136","last_page":"1169"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.606052041053772},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.5236106514930725},{"id":"https://openalex.org/keywords/subject","display_name":"Subject (documents)","score":0.4759340286254883},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.429411381483078},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.39371803402900696},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2861967086791992},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2156175673007965}],"concepts":[{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.606052041053772},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5236106514930725},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.4759340286254883},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.429411381483078},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.39371803402900696},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2861967086791992},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2156175673007965},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/itp-01-2020-0016","is_oa":false,"landing_page_url":"https://doi.org/10.1108/itp-01-2020-0016","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology & People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":77,"referenced_works":["https://openalex.org/W144227207","https://openalex.org/W151642688","https://openalex.org/W154626280","https://openalex.org/W306029580","https://openalex.org/W1480581675","https://openalex.org/W1495886451","https://openalex.org/W1536224202","https://openalex.org/W1554557460","https://openalex.org/W1598833883","https://openalex.org/W1964808661","https://openalex.org/W1972934498","https://openalex.org/W1975590663","https://openalex.org/W1979422830","https://openalex.org/W1984175854","https://openalex.org/W1987198869","https://openalex.org/W1987258130","https://openalex.org/W1989218902","https://openalex.org/W1990118346","https://openalex.org/W1998040366","https://openalex.org/W2002576419","https://openalex.org/W2008914787","https://openalex.org/W2011208648","https://openalex.org/W2018631692","https://openalex.org/W2020979904","https://openalex.org/W2052145200","https://openalex.org/W2053207976","https://openalex.org/W2056070220","https://openalex.org/W2058927356","https://openalex.org/W2066569036","https://openalex.org/W2074855720","https://openalex.org/W2084267199","https://openalex.org/W2091775201","https://openalex.org/W2100408980","https://openalex.org/W2101196063","https://openalex.org/W2103155098","https://openalex.org/W2104554137","https://openalex.org/W2106096361","https://openalex.org/W2109469951","https://openalex.org/W2110506823","https://openalex.org/W2116578868","https://openalex.org/W2123308448","https://openalex.org/W2124564383","https://openalex.org/W2126685212","https://openalex.org/W2129261459","https://openalex.org/W2133125438","https://openalex.org/W2133739167","https://openalex.org/W2134143413","https://openalex.org/W2140950724","https://openalex.org/W2150045357","https://openalex.org/W2160123621","https://openalex.org/W2172169275","https://openalex.org/W2411120982","https://openalex.org/W2497603870","https://openalex.org/W2553960485","https://openalex.org/W2748111398","https://openalex.org/W2767266407","https://openalex.org/W2767327746","https://openalex.org/W2796322086","https://openalex.org/W2883141847","https://openalex.org/W2905811773","https://openalex.org/W2931857732","https://openalex.org/W2950982395","https://openalex.org/W2996703416","https://openalex.org/W3037156478","https://openalex.org/W3045009315","https://openalex.org/W3122000667","https://openalex.org/W3122085182","https://openalex.org/W3122158637","https://openalex.org/W3122497464","https://openalex.org/W3123759571","https://openalex.org/W3124694287","https://openalex.org/W3124721031","https://openalex.org/W3125078864","https://openalex.org/W3126091547","https://openalex.org/W4231472667","https://openalex.org/W4233774920","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2303173273","https://openalex.org/W2024934382","https://openalex.org/W2513767888","https://openalex.org/W1971798297","https://openalex.org/W3147308590","https://openalex.org/W1528049813","https://openalex.org/W4388258507","https://openalex.org/W1968285868","https://openalex.org/W2364043478"],"abstract_inverted_index":{"Purpose":[0],"Social":[1],"networking":[2],"sites":[3],"(SNS)":[4],"follow":[5],"the":[6,14,42,91,176,187,226,305,329,344],"same":[7,15],"diffusion":[8],"pattern":[9],"and":[10,25,48,102,148,171,219,285,338],"are":[11,63,157,302],"subject":[12,29,64,158],"to":[13,30,59,65,71,143,159,189,225,234,237,244,282,292],"phenomena":[16],"as":[17,314],"other":[18],"technologies":[19],"(e.g.":[20],"QWERTY":[21],"keyboard,":[22],"Microsoft":[23],"Office":[24],"VHS)":[26],"that":[27,83,155,179,216,220,299,326],"were":[28,116],"increasing":[31,38,66,163,180,194,227,239,270,300,312],"returns.":[32],"Since":[33],"they":[34,242],"may":[35,275],"lock-in":[36,190,283],"users,":[37],"returns":[39,67,181,228,240,301,313],"significantly":[40],"alter":[41],"way":[43],"a":[44,112,120,126,214,323,335],"technology":[45,97],"is":[46,57,217],"used":[47,142],"should":[49,202,260],"be":[50,203],"managed.":[51],"The":[52],"purpose":[53],"of":[54,95,162,248,307,317,331],"this":[55,77],"paper":[56],"thus":[58],"verify":[60],"if":[61,69,241],"SNS":[62,109,156,184,191,200,208,231,250,258,308],"and,":[68],"so,":[70],"better":[72],"understand":[73],"their":[74,195,249,255],"impacts":[75],"in":[76,125,130,264,304,334],"context.":[78],"Design/methodology/approach":[79],"A":[80],"research":[81,146,294],"model":[82,94,147,337],"combines":[84],"path":[85,215],"dependency":[86],"theory":[87],"(PDT)":[88],"tenets":[89,333,342],"with":[90,104],"push-pull-mooring":[92],"(PPM)":[93],"information":[96],"(IT)":[98],"switching":[99,196,319],"was":[100,141],"developed":[101],"tested":[103],"data":[105],"collected":[106],"from":[107,167,183,254],"416":[108],"users":[110,192,201,253,284],"via":[111],"field":[113],"survey.":[114],"Participants":[115],"voluntary":[117],"students":[118],"at":[119,343],"North":[121],"American":[122],"university":[123],"enrolled":[124],"compulsory":[127],"undergraduate":[128],"course":[129],"business":[131],"administration.":[132],"Partial":[133],"least":[134],"square":[135],"analysis":[136],"structural":[137],"equation":[138],"modeling":[139],"(PLS-SEM)":[140],"validate":[144],"our":[145,150],"test":[149],"hypotheses.":[151],"Findings":[152],"Results":[153],"show":[154,178],"three":[160],"forms":[161],"returns:":[164],"those":[165],"stemming":[166,182],"device":[168],"complementarity,":[169],"learning":[170],"adaptive":[172],"expectations.":[173],"In":[174],"addition,":[175],"findings":[177],"use":[185,211,247],"have":[186],"potential":[188],"by":[193,279],"costs.":[197],"Practical":[198],"implications":[199],"careful":[204],"when":[205,272],"using":[206],"an":[207],"since":[209,269],"such":[210],"can":[212,221],"create":[213],"self-reinforced":[218],"lock":[222],"them":[223],"due":[224],"it":[229],"yields.":[230],"vendors/providers":[232],"need":[233],"learn":[235],"how":[236],"manage":[238],"want":[243],"foster":[245],"continued":[246],"and/or":[251],"poach":[252],"competitors.":[256,287],"Lastly,":[257],"regulators":[259],"revise":[261],"or":[262],"put":[263],"place":[265],"new":[266],"governance":[267],"mechanisms":[268],"returns,":[271],"properly":[273],"leveraged,":[274],"undermine":[276],"fair":[277],"competition":[278],"allowing":[280],"companies":[281],"lock-out":[286],"Originality/value":[288],"This":[289],"study":[290],"contributes":[291],"IS":[293],"by:":[295],"(1)":[296],"empirically":[297],"demonstrating":[298],"present":[303],"context":[306],"use,":[309],"(2)":[310],"identifying":[311],"key":[315],"antecedents":[316],"user":[318],"costs,":[320],"(3)":[321],"validating":[322],"theoretical":[324],"framework":[325],"allows":[327],"for":[328],"appraisal":[330],"PDT":[332,341],"variance":[336],"(4)":[339],"instantiating":[340],"individual":[345],"level.":[346]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2025-10-10T00:00:00"}