{"id":"https://openalex.org/W2969181303","doi":"https://doi.org/10.1108/intr-11-2017-0457","title":"Spillover effects from web to mobile payment services","display_name":"Spillover effects from web to mobile payment services","publication_year":2019,"publication_date":"2019-06-07","ids":{"openalex":"https://openalex.org/W2969181303","doi":"https://doi.org/10.1108/intr-11-2017-0457","mag":"2969181303"},"language":"en","primary_location":{"id":"doi:10.1108/intr-11-2017-0457","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-11-2017-0457","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024660472","display_name":"Kem Z.K. Zhang","orcid":"https://orcid.org/0000-0003-0572-8837"},"institutions":[{"id":"https://openalex.org/I157773358","display_name":"Sun Yat-sen University","ror":"https://ror.org/0064kty71","country_code":"CN","type":"education","lineage":["https://openalex.org/I157773358"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Kem Z.K. Zhang","raw_affiliation_strings":["International School of Business and Finance, Sun Yat-sen University, Zhuhai, Guangdong, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International School of Business and Finance, Sun Yat-sen University, Zhuhai, Guangdong, China","institution_ids":["https://openalex.org/I157773358"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062676554","display_name":"Xiang Gong","orcid":"https://orcid.org/0000-0003-4715-5205"},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiang Gong","raw_affiliation_strings":["University of Science and Technology of China, Hefei, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Science and Technology of China, Hefei, China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115592357","display_name":"Chongyang Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I3923682","display_name":"Soochow University","ror":"https://ror.org/05t8y2r12","country_code":"CN","type":"education","lineage":["https://openalex.org/I3923682"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chongyang Chen","raw_affiliation_strings":["Soochow University, Suzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Soochow University, Suzhou, China","institution_ids":["https://openalex.org/I3923682"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027537229","display_name":"Sesia J. Zhao","orcid":null},"institutions":[{"id":"https://openalex.org/I157773358","display_name":"Sun Yat-sen University","ror":"https://ror.org/0064kty71","country_code":"CN","type":"education","lineage":["https://openalex.org/I157773358"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Sesia J. Zhao","raw_affiliation_strings":["International School of Business and Finance, Sun Yat-sen University, Zhuhai, Guangdong, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"International School of Business and Finance, Sun Yat-sen University, Zhuhai, Guangdong, China","institution_ids":["https://openalex.org/I157773358"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100376654","display_name":"Matthew Lee","orcid":"https://orcid.org/0000-0001-8190-608X"},"institutions":[{"id":"https://openalex.org/I168719708","display_name":"City University of Hong Kong","ror":"https://ror.org/03q8dnn23","country_code":"HK","type":"education","lineage":["https://openalex.org/I168719708"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Matthew K.O. Lee","raw_affiliation_strings":["Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Systems, City University of Hong Kong, Kowloon, Hong Kong","institution_ids":["https://openalex.org/I168719708"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.9907,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.95446213,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"29","issue":"6","first_page":"1213","last_page":"1232"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/schema","display_name":"Schema (genetic algorithms)","score":0.7264779210090637},{"id":"https://openalex.org/keywords/schematic","display_name":"Schematic","score":0.5997786521911621},{"id":"https://openalex.org/keywords/mobile-payment","display_name":"Mobile payment","score":0.5989269614219666},{"id":"https://openalex.org/keywords/spillover-effect","display_name":"Spillover effect","score":0.5926026105880737},{"id":"https://openalex.org/keywords/payment","display_name":"Payment","score":0.4790947735309601},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4515083432197571},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.426530122756958},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.34911632537841797},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.29255878925323486},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.28784698247909546},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2614966630935669},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.20248892903327942},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.17781266570091248},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.11854404211044312},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.09541907906532288},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.09532642364501953},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.0843137800693512}],"concepts":[{"id":"https://openalex.org/C52146309","wikidata":"https://www.wikidata.org/wiki/Q7431116","display_name":"Schema (genetic algorithms)","level":2,"score":0.7264779210090637},{"id":"https://openalex.org/C192328126","wikidata":"https://www.wikidata.org/wiki/Q4514647","display_name":"Schematic","level":2,"score":0.5997786521911621},{"id":"https://openalex.org/C160949748","wikidata":"https://www.wikidata.org/wiki/Q1365703","display_name":"Mobile payment","level":3,"score":0.5989269614219666},{"id":"https://openalex.org/C55527203","wikidata":"https://www.wikidata.org/wiki/Q334194","display_name":"Spillover effect","level":2,"score":0.5926026105880737},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.4790947735309601},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4515083432197571},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.426530122756958},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.34911632537841797},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.29255878925323486},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.28784698247909546},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2614966630935669},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.20248892903327942},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.17781266570091248},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.11854404211044312},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.09541907906532288},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09532642364501953},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0843137800693512},{"id":"https://openalex.org/C24326235","wikidata":"https://www.wikidata.org/wiki/Q126095","display_name":"Electronic engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/intr-11-2017-0457","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-11-2017-0457","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W9715319","https://openalex.org/W130742248","https://openalex.org/W1486267599","https://openalex.org/W1516207073","https://openalex.org/W1531029141","https://openalex.org/W1551700376","https://openalex.org/W1563786874","https://openalex.org/W1774659654","https://openalex.org/W1849650842","https://openalex.org/W1871569267","https://openalex.org/W1963939124","https://openalex.org/W1973277062","https://openalex.org/W1974689173","https://openalex.org/W1990751975","https://openalex.org/W1993127219","https://openalex.org/W1994311823","https://openalex.org/W2003255980","https://openalex.org/W2004718079","https://openalex.org/W2008446566","https://openalex.org/W2018889594","https://openalex.org/W2023554242","https://openalex.org/W2030541985","https://openalex.org/W2037086452","https://openalex.org/W2044213151","https://openalex.org/W2045655911","https://openalex.org/W2047326877","https://openalex.org/W2049735602","https://openalex.org/W2057512599","https://openalex.org/W2090453507","https://openalex.org/W2098685541","https://openalex.org/W2105359580","https://openalex.org/W2114683899","https://openalex.org/W2117971767","https://openalex.org/W2119469410","https://openalex.org/W2122378868","https://openalex.org/W2128275256","https://openalex.org/W2129100925","https://openalex.org/W2132725536","https://openalex.org/W2132747867","https://openalex.org/W2136309009","https://openalex.org/W2139608925","https://openalex.org/W2139794205","https://openalex.org/W2139808242","https://openalex.org/W2140144799","https://openalex.org/W2149771526","https://openalex.org/W2171515724","https://openalex.org/W2171986682","https://openalex.org/W2219069351","https://openalex.org/W2277082594","https://openalex.org/W2322632546","https://openalex.org/W2576961875","https://openalex.org/W2606042272","https://openalex.org/W2606200452","https://openalex.org/W2606426175","https://openalex.org/W2621857487","https://openalex.org/W2622416101","https://openalex.org/W2772894948","https://openalex.org/W2787919713","https://openalex.org/W2788565785","https://openalex.org/W2796825961","https://openalex.org/W2809577938","https://openalex.org/W2809662205","https://openalex.org/W3123182650","https://openalex.org/W3125976894","https://openalex.org/W3144406692","https://openalex.org/W3147343449"],"related_works":["https://openalex.org/W826936548","https://openalex.org/W2373048489","https://openalex.org/W2379243389","https://openalex.org/W2359911219","https://openalex.org/W2369111763","https://openalex.org/W2978992279","https://openalex.org/W2351484318","https://openalex.org/W3135249302","https://openalex.org/W4384067656","https://openalex.org/W2969181303"],"abstract_inverted_index":{"Purpose":[0],"Drawing":[1],"from":[2],"the":[3,7,15,34,70,87,129,135,139,148],"spillover":[4,16,35,140],"effect":[5,17,141],"literature,":[6],"purpose":[8],"of":[9,30,113,122,138],"this":[10],"paper":[11],"is":[12],"to":[13,52,65,84,128],"investigate":[14],"in":[18,47,69],"consumers\u2019":[19,119],"web-mobile":[20,71,149],"payment":[21,49,72,115],"extension":[22,73,151],"behavior.":[23],"The":[24,89,99],"authors":[25],"figure":[26],"out":[27],"two":[28],"categories":[29],"factors":[31,108,137],"associated":[32],"with":[33],"effect:":[36],"relevant":[37,54,103],"schema":[38,104],"and":[39,44,59,105,142],"schematic":[40,67,106],"fit.":[41],"Cognitive":[42],"trust":[43,46],"emotional":[45],"web":[48],"are":[50,63],"used":[51],"capture":[53],"schema,":[55],"while":[56],"perceived":[57,60,111],"similarity":[58],"business":[61],"tie":[62],"proposed":[64],"denote":[66],"fit":[68,107],"context.":[74],"Design/methodology/approach":[75],"An":[76],"online":[77],"survey":[78],"(":[79],"n":[80],"=552)":[81],"was":[82],"conducted":[83],"empirically":[85,143],"test":[86],"model.":[88],"data":[90],"were":[91],"analyzed":[92],"by":[93,132],"structural":[94],"equation":[95],"modeling":[96],"approach.":[97],"Findings":[98],"results":[100],"show":[101],"that":[102],"positively":[109],"influence":[110],"value":[112],"mobile":[114],"(MP),":[116],"which":[117],"facilitates":[118],"behavioral":[120],"intention":[121],"MP.":[123],"Originality/value":[124],"This":[125],"study":[126],"contributes":[127],"extant":[130],"literature":[131],"theoretically":[133],"identifying":[134],"key":[136],"investigating":[144],"its":[145],"role":[146],"during":[147],"service":[150],"process.":[152]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}