{"id":"https://openalex.org/W3087307795","doi":"https://doi.org/10.1108/intr-06-2019-0256","title":"Online service or virtual community? Building platform loyalty in reward-based crowdfunding","display_name":"Online service or virtual community? Building platform loyalty in reward-based crowdfunding","publication_year":2020,"publication_date":"2020-09-17","ids":{"openalex":"https://openalex.org/W3087307795","doi":"https://doi.org/10.1108/intr-06-2019-0256","mag":"3087307795"},"language":"en","primary_location":{"id":"doi:10.1108/intr-06-2019-0256","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-06-2019-0256","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044400837","display_name":"Sunghan Ryu","orcid":"https://orcid.org/0000-0003-3008-9248"},"institutions":[{"id":"https://openalex.org/I183067930","display_name":"Shanghai Jiao Tong University","ror":"https://ror.org/0220qvk04","country_code":"CN","type":"education","lineage":["https://openalex.org/I183067930"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Sunghan Ryu","raw_affiliation_strings":["USC-SJTU Institute of Cultural and Creative Industry, Shanghai Jiao Tong University, Shanghai, China"],"raw_orcid":"https://orcid.org/0000-0003-3008-9248","affiliations":[{"raw_affiliation_string":"USC-SJTU Institute of Cultural and Creative Industry, Shanghai Jiao Tong University, Shanghai, China","institution_ids":["https://openalex.org/I183067930"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027074770","display_name":"Ayoung Suh","orcid":"https://orcid.org/0000-0002-8638-2008"},"institutions":[{"id":"https://openalex.org/I848706","display_name":"Sungkyunkwan University","ror":"https://ror.org/04q78tk20","country_code":"KR","type":"education","lineage":["https://openalex.org/I848706"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Ayoung Suh","raw_affiliation_strings":["Business School, Sungkyunkwan University, Seoul, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Business School, Sungkyunkwan University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I848706"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.0522,"has_fulltext":false,"cited_by_count":38,"citation_normalized_percentile":{"value":0.95429204,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"31","issue":"1","first_page":"315","last_page":"340"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10987","display_name":"Microfinance and Financial Inclusion","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.8018203377723694},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6446186304092407},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.54905766248703},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5323821306228638},{"id":"https://openalex.org/keywords/sense-of-community","display_name":"Sense of community","score":0.49718764424324036},{"id":"https://openalex.org/keywords/virtual-community","display_name":"Virtual community","score":0.48143312335014343},{"id":"https://openalex.org/keywords/online-community","display_name":"Online community","score":0.454752117395401},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.45439839363098145},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3393179774284363},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.33747047185897827},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.31870150566101074},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.26581329107284546},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.24155646562576294},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2378685176372528},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.2365756630897522},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.191415935754776},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.15151190757751465}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.8018203377723694},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6446186304092407},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.54905766248703},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5323821306228638},{"id":"https://openalex.org/C2779942219","wikidata":"https://www.wikidata.org/wiki/Q7451000","display_name":"Sense of community","level":2,"score":0.49718764424324036},{"id":"https://openalex.org/C2777756574","wikidata":"https://www.wikidata.org/wiki/Q210980","display_name":"Virtual community","level":3,"score":0.48143312335014343},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.454752117395401},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.45439839363098145},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3393179774284363},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33747047185897827},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.31870150566101074},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.26581329107284546},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.24155646562576294},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2378685176372528},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.2365756630897522},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.191415935754776},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.15151190757751465}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/intr-06-2019-0256","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-06-2019-0256","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":103,"referenced_works":["https://openalex.org/W205793710","https://openalex.org/W1519959271","https://openalex.org/W1569787382","https://openalex.org/W1855082022","https://openalex.org/W1938107111","https://openalex.org/W1964487809","https://openalex.org/W1965574139","https://openalex.org/W1966585319","https://openalex.org/W1967732677","https://openalex.org/W1968385508","https://openalex.org/W1978978112","https://openalex.org/W1982562184","https://openalex.org/W1982697094","https://openalex.org/W1983024403","https://openalex.org/W1985779860","https://openalex.org/W1987376215","https://openalex.org/W1991623719","https://openalex.org/W1993806868","https://openalex.org/W1994213885","https://openalex.org/W1997442570","https://openalex.org/W2011457093","https://openalex.org/W2012662491","https://openalex.org/W2014049963","https://openalex.org/W2017053988","https://openalex.org/W2020313160","https://openalex.org/W2021776429","https://openalex.org/W2033226725","https://openalex.org/W2045612894","https://openalex.org/W2047785624","https://openalex.org/W2047951785","https://openalex.org/W2050421663","https://openalex.org/W2055512646","https://openalex.org/W2056568344","https://openalex.org/W2058509744","https://openalex.org/W2059813540","https://openalex.org/W2060164253","https://openalex.org/W2060314889","https://openalex.org/W2064585034","https://openalex.org/W2066822949","https://openalex.org/W2070453080","https://openalex.org/W2076162909","https://openalex.org/W2076201611","https://openalex.org/W2081594505","https://openalex.org/W2082645436","https://openalex.org/W2094756106","https://openalex.org/W2114273524","https://openalex.org/W2119469410","https://openalex.org/W2127396574","https://openalex.org/W2129539485","https://openalex.org/W2129644018","https://openalex.org/W2131821896","https://openalex.org/W2132663861","https://openalex.org/W2133977168","https://openalex.org/W2134325158","https://openalex.org/W2142821253","https://openalex.org/W2144597023","https://openalex.org/W2150232399","https://openalex.org/W2151455758","https://openalex.org/W2154273558","https://openalex.org/W2154478757","https://openalex.org/W2156355691","https://openalex.org/W2159306398","https://openalex.org/W2161227698","https://openalex.org/W2165128278","https://openalex.org/W2269427187","https://openalex.org/W2285356007","https://openalex.org/W2292986351","https://openalex.org/W2326448563","https://openalex.org/W2514348978","https://openalex.org/W2522945651","https://openalex.org/W2523269583","https://openalex.org/W2550225360","https://openalex.org/W2553469637","https://openalex.org/W2553640711","https://openalex.org/W2566957787","https://openalex.org/W2568284083","https://openalex.org/W2573596416","https://openalex.org/W2593139483","https://openalex.org/W2612131082","https://openalex.org/W2612895744","https://openalex.org/W2761801686","https://openalex.org/W2771033917","https://openalex.org/W2794090204","https://openalex.org/W2796962438","https://openalex.org/W2801424239","https://openalex.org/W2890884609","https://openalex.org/W2933435847","https://openalex.org/W2946162817","https://openalex.org/W2947839146","https://openalex.org/W2949784703","https://openalex.org/W3003937446","https://openalex.org/W3003966666","https://openalex.org/W3111194955","https://openalex.org/W3121141377","https://openalex.org/W3121545263","https://openalex.org/W3121716941","https://openalex.org/W3122061554","https://openalex.org/W3125393355","https://openalex.org/W3125859517","https://openalex.org/W3125944181","https://openalex.org/W3126088754","https://openalex.org/W4245517417","https://openalex.org/W4254434816"],"related_works":["https://openalex.org/W1965958460","https://openalex.org/W1513615139","https://openalex.org/W2199573659","https://openalex.org/W2167333310","https://openalex.org/W2536297933","https://openalex.org/W179615970","https://openalex.org/W4384302884","https://openalex.org/W2340814042","https://openalex.org/W4247201070","https://openalex.org/W2096078348"],"abstract_inverted_index":{"Purpose":[0],"This":[1,145,252],"study":[2,146,253],"examines":[3],"how":[4],"individual":[5,111,243,264],"contributors'":[6],"evaluation":[7,32],"of":[8,19,77,96,128,133,172,181,218,263,284],"the":[9,17,27,31,55,60,71,75,116,131,138,149,170,173,179,185,229,256,282],"two":[10,42],"aspects":[11],"in":[12,46,54,140],"reward-based":[13,43,159,238,267],"crowdfunding\u2014service":[14],"and":[15,67,80,93,125,165,195,214,221,245,276],"community\u2014influences":[16],"formation":[18,76,283],"platform":[20,78,92,104,118,182,186,261,285],"loyalty.":[21,105,286],"It":[22,167],"also":[23,107,168],"seeks":[24],"to":[25,98,148,210,258,280],"determine":[26],"conditions":[28],"under":[29],"which":[30,162],"is":[33,119,231,250,254],"positive.":[34],"Design/methodology/approach":[35],"We":[36,58,106],"collaborated":[37],"for":[38,157,200],"data":[39,62,69],"collection":[40],"with":[41,90,103,115,122,224,228],"crowdfunding":[44,52,117,150,160,176,204,239,268],"platforms":[45,230],"South":[47],"Korea":[48],"that":[49,87,109,193],"primarily":[50],"promote":[51],"campaigns":[53],"creative":[56],"domains.":[57],"combined":[59],"survey":[61],"collected":[63],"from":[64,70],"578":[65],"contributors":[66,223,265],"campaign":[68,135],"platforms,":[72,161],"empirically":[73],"examining":[74,178],"loyalty":[79,183,262],"its":[81],"antecedents.":[82],"Findings":[83],"The":[84,190],"results":[85,191],"suggest":[86,192],"service":[88,123,164,194],"satisfaction":[89,124],"a":[91,94,126,154,202,216],"sense":[95,127,217],"belonging":[97],"it":[99],"are":[100,197,208],"positively":[101,120],"associated":[102,121],"found":[108],"an":[110],"contributor's":[112],"self-image":[113,226],"congruence":[114,227],"belonging,":[129],"while":[130],"experience":[132],"greater":[134],"success":[136],"moderates":[137],"relationship":[139],"different":[141],"ways.":[142],"Research":[143],"limitations/implications":[144],"contributes":[147],"literature":[151,174,236],"by":[152,177],"establishing":[153],"theoretical":[155],"background":[156],"understanding":[158],"combine":[163],"community.":[166,219],"extends":[169],"scope":[171],"on":[175,237,242,260],"role":[180],"at":[184],"level.":[187],"Practical":[188],"implications":[189],"community":[196],"both":[198,273],"critical":[199],"building":[201],"sustainable":[203],"platform.":[205],"Platform":[206],"operators":[207],"expected":[209],"provide":[211],"high-quality":[212],"services":[213],"foster":[215],"Identifying":[220],"developing":[222],"higher":[225],"essential.":[232],"Originality/value":[233],"While":[234],"previous":[235],"has":[240],"focused":[241],"contributor-":[244],"campaign-level":[246,277],"analyses,":[247],"platform-level":[248],"knowledge":[249],"lacking.":[251],"among":[255],"first":[257],"focus":[259],"toward":[266],"platforms.":[269],"Moreover,":[270],"we":[271],"use":[272],"individual-level":[274],"perception":[275],"performance":[278],"variables":[279],"examine":[281]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":4}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}