{"id":"https://openalex.org/W2494746656","doi":"https://doi.org/10.1108/intr-05-2014-0134","title":"The privacy dyad","display_name":"The privacy dyad","publication_year":2016,"publication_date":"2016-07-07","ids":{"openalex":"https://openalex.org/W2494746656","doi":"https://doi.org/10.1108/intr-05-2014-0134","mag":"2494746656"},"language":"en","primary_location":{"id":"doi:10.1108/intr-05-2014-0134","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-05-2014-0134","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084903636","display_name":"May O. Lwin","orcid":"https://orcid.org/0000-0003-1832-8242"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"May O. Lwin","raw_affiliation_strings":["Division of Public and Promotional Communication,Wee Kim Wee School of Communication and Information,Nanyang Technological University,Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Division of Public and Promotional Communication,Wee Kim Wee School of Communication and Information,Nanyang Technological University,Singapore","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064998398","display_name":"Jochen Wirtz","orcid":"https://orcid.org/0000-0002-6297-4498"},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Jochen Wirtz","raw_affiliation_strings":["Department of Marketing,NUS Business School,National University of Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing,NUS Business School,National University of Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058247757","display_name":"Andrea J. S. Stanaland","orcid":null},"institutions":[{"id":"https://openalex.org/I53559539","display_name":"Radford University","ror":"https://ror.org/04647g470","country_code":"US","type":"education","lineage":["https://openalex.org/I53559539"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Andrea J. S. Stanaland","raw_affiliation_strings":["Department of Marketing,College of Business & Economics,Radford University,Radford, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing,College of Business & Economics,Radford University,Radford, Virginia, USA","institution_ids":["https://openalex.org/I53559539"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":9.8616,"has_fulltext":false,"cited_by_count":83,"citation_normalized_percentile":{"value":0.97708154,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":100},"biblio":{"volume":"26","issue":"4","first_page":"919","last_page":"941"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reputation","display_name":"Reputation","score":0.6677706241607666},{"id":"https://openalex.org/keywords/regulatory-focus-theory","display_name":"Regulatory focus theory","score":0.5116179585456848},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.4970877468585968},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.45258060097694397},{"id":"https://openalex.org/keywords/information-privacy","display_name":"Information privacy","score":0.43682169914245605},{"id":"https://openalex.org/keywords/promotion","display_name":"Promotion (chess)","score":0.4241217374801636},{"id":"https://openalex.org/keywords/dyad","display_name":"Dyad","score":0.41080960631370544},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.33437609672546387},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3315448760986328},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.19259434938430786},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.1872653067111969},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.087304025888443}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.6677706241607666},{"id":"https://openalex.org/C191160116","wikidata":"https://www.wikidata.org/wiki/Q3423709","display_name":"Regulatory focus theory","level":3,"score":0.5116179585456848},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4970877468585968},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.45258060097694397},{"id":"https://openalex.org/C123201435","wikidata":"https://www.wikidata.org/wiki/Q456632","display_name":"Information privacy","level":2,"score":0.43682169914245605},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.4241217374801636},{"id":"https://openalex.org/C2777716012","wikidata":"https://www.wikidata.org/wiki/Q5318389","display_name":"Dyad","level":2,"score":0.41080960631370544},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.33437609672546387},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3315448760986328},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19259434938430786},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1872653067111969},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.087304025888443},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/intr-05-2014-0134","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-05-2014-0134","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.5600000023841858,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":71,"referenced_works":["https://openalex.org/W582516052","https://openalex.org/W1480949012","https://openalex.org/W1486267599","https://openalex.org/W1492526304","https://openalex.org/W1545190392","https://openalex.org/W1586623215","https://openalex.org/W1970951430","https://openalex.org/W1971440513","https://openalex.org/W1973805691","https://openalex.org/W1978258695","https://openalex.org/W1991246983","https://openalex.org/W1992077700","https://openalex.org/W1996021714","https://openalex.org/W1997353228","https://openalex.org/W2002390923","https://openalex.org/W2003344534","https://openalex.org/W2012768279","https://openalex.org/W2013080742","https://openalex.org/W2018642127","https://openalex.org/W2023735816","https://openalex.org/W2025660510","https://openalex.org/W2030483771","https://openalex.org/W2036286075","https://openalex.org/W2040384293","https://openalex.org/W2040871826","https://openalex.org/W2043880827","https://openalex.org/W2054773217","https://openalex.org/W2055017535","https://openalex.org/W2059631616","https://openalex.org/W2060855982","https://openalex.org/W2061596657","https://openalex.org/W2070951272","https://openalex.org/W2073855350","https://openalex.org/W2074749367","https://openalex.org/W2083419437","https://openalex.org/W2093274148","https://openalex.org/W2095479876","https://openalex.org/W2097118035","https://openalex.org/W2099141989","https://openalex.org/W2104973139","https://openalex.org/W2112640529","https://openalex.org/W2118016181","https://openalex.org/W2120789618","https://openalex.org/W2125706726","https://openalex.org/W2129125364","https://openalex.org/W2132323118","https://openalex.org/W2137247419","https://openalex.org/W2139794205","https://openalex.org/W2142625802","https://openalex.org/W2143002484","https://openalex.org/W2144501061","https://openalex.org/W2149374429","https://openalex.org/W2152667128","https://openalex.org/W2155864340","https://openalex.org/W2158846463","https://openalex.org/W2159674550","https://openalex.org/W2165788246","https://openalex.org/W2325292088","https://openalex.org/W2910360072","https://openalex.org/W2949203573","https://openalex.org/W3030538856","https://openalex.org/W3123114691","https://openalex.org/W4234715662","https://openalex.org/W4236625609","https://openalex.org/W4243667233","https://openalex.org/W4249169350","https://openalex.org/W4251469018","https://openalex.org/W4253262538","https://openalex.org/W4255796662","https://openalex.org/W4285719527","https://openalex.org/W4292811746"],"related_works":["https://openalex.org/W1975967333","https://openalex.org/W2974105513","https://openalex.org/W2938192483","https://openalex.org/W65283225","https://openalex.org/W2060140676","https://openalex.org/W1488550579","https://openalex.org/W2127123423","https://openalex.org/W2255613607","https://openalex.org/W4376057274","https://openalex.org/W3032176438"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,41,87,199],"The":[2,88],"purpose":[3],"of":[4,15,55,65],"this":[5],"paper":[6],"is":[7,46],"to":[8,29,48,52,132,138,147,164,190,203],"investigate":[9],"how":[10],"the":[11,31,91,141,148,204],"business":[12],"communication-related":[13],"variables":[14],"reputation,":[16],"communication":[17,98,111],"quality":[18,99,112],"and":[19,26,36,57,97,103,113,120,151,154,156,181,184,211,213],"information":[20,146],"sensitivity":[21,116],"are":[22],"mediated":[23,105,122],"by":[24,106,123,144],"trust":[25,130,212],"privacy":[27,32,38,59,124,161,172,214],"concern":[28],"influence":[30],"dyad":[33],"(i.e.":[34],"promotion-":[35,56],"prevention-focused":[37,58,118,165],"behaviors).":[39],"Design/methodology/approach":[40],"Regulatory":[42],"focus":[43],"theory":[44],"(RFT)":[45],"used":[47],"build":[49],"a":[50,72],"framework":[51],"examine":[53],"antecedents":[54],"behaviors":[60,102,119,134,166,186],"as":[61,63,136,168,176],"well":[62],"mediators":[64],"these":[66],"relationships.":[67],"Hypotheses":[68],"were":[69,104,121],"tested":[70],"using":[71,171],"2":[73],"(firm":[74],"reputation:":[75],"strong/weak)\u00d73":[76],"(communication":[77],"quality:":[78],"high/neutral/low)\u00d72":[79],"(data":[80],"sensitivity:":[81],"high/low)":[82],"between-subjects":[83],"factorial":[84],"design.":[85],"Findings":[86],"findings":[89],"support":[90],"proposed":[92],"model.":[93],"Specifically,":[94],"high":[95,114],"reputation":[96],"increased":[100,117],"promotion-focused":[101,133],"trust.":[107],"In":[108],"contrast,":[109],"low":[110],"data":[115],"concern.":[125],"Consistent":[126],"with":[127],"RFT,":[128],"higher":[129,160],"led":[131,163],"such":[135,167,175],"willingness":[137],"invest":[139],"in":[140,215],"relationship":[142,208],"(e.g.,":[143,170,187],"providing":[145],"service":[149],"provider":[150],"investing":[152],"time":[153],"energy)":[155],"loyalty":[157],"behaviors.":[158],"Furthermore,":[159],"concerns":[162],"deflective":[169],"protection":[173],"measures":[174],"disguising":[177],"one\u2019s":[178,192],"IP":[179],"address":[180],"disabling":[182],"cookies)":[183],"defensive":[185],"taking":[188],"action":[189],"have":[191],"name":[193],"removed":[194],"from":[195],"mailing":[196],"lists).":[197],"Originality/value":[198],"This":[200],"study":[201],"contributes":[202],"literature":[205],"on":[206],"customer":[207],"management,":[209],"RFT":[210],"an":[216],"online":[217],"context.":[218]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":14},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":10},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":5}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2016-08-23T00:00:00"}
