{"id":"https://openalex.org/W1496983414","doi":"https://doi.org/10.1108/intr-01-2014-0006","title":"Female online shoppers","display_name":"Female online shoppers","publication_year":2015,"publication_date":"2015-07-16","ids":{"openalex":"https://openalex.org/W1496983414","doi":"https://doi.org/10.1108/intr-01-2014-0006","mag":"1496983414"},"language":"en","primary_location":{"id":"doi:10.1108/intr-01-2014-0006","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-01-2014-0006","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088575922","display_name":"Shihyu Chou","orcid":null},"institutions":[{"id":"https://openalex.org/I134161618","display_name":"National Taiwan Normal University","ror":"https://ror.org/059dkdx38","country_code":"TW","type":"education","lineage":["https://openalex.org/I134161618"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Shihyu Chou","raw_affiliation_strings":["Department of Business Administration, National Taiwan Normal University, Taipei, Taiwan","Department of Business Administration, National Taiwan Normal University, Taipei, Taiwan;"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Taiwan Normal University, Taipei, Taiwan","institution_ids":["https://openalex.org/I134161618"]},{"raw_affiliation_string":"Department of Business Administration, National Taiwan Normal University, Taipei, Taiwan;","institution_ids":["https://openalex.org/I134161618"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110229765","display_name":"Chi Wen Chen","orcid":null},"institutions":[{"id":"https://openalex.org/I174216632","display_name":"City University of New York","ror":"https://ror.org/00453a208","country_code":"US","type":"education","lineage":["https://openalex.org/I174216632"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chi-Wen Chen","raw_affiliation_strings":["Department of Computer Information Systems, City University of New York, New York, New York, United States","(Department of Computer Information Systems, City University of New York, New York, New York, United States)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Information Systems, City University of New York, New York, New York, United States","institution_ids":["https://openalex.org/I174216632"]},{"raw_affiliation_string":"(Department of Computer Information Systems, City University of New York, New York, New York, United States)","institution_ids":["https://openalex.org/I174216632"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111576264","display_name":"Jiun-You Lin","orcid":null},"institutions":[{"id":"https://openalex.org/I162838928","display_name":"National Chung Hsing University","ror":"https://ror.org/05vn3ca78","country_code":"TW","type":"education","lineage":["https://openalex.org/I162838928"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Jiun-You Lin","raw_affiliation_strings":["Department of Marketing, National Chung Hsing University, Taichung, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, National Chung Hsing University, Taichung, Taiwan","institution_ids":["https://openalex.org/I162838928"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":32.431,"has_fulltext":false,"cited_by_count":141,"citation_normalized_percentile":{"value":0.99596565,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"25","issue":"4","first_page":"542","last_page":"561"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/clothing","display_name":"Clothing","score":0.8875263333320618},{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.7164931893348694},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.683711588382721},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.5661441087722778},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5553497672080994},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.5141639709472656},{"id":"https://openalex.org/keywords/computer-assisted-web-interviewing","display_name":"Computer-assisted web interviewing","score":0.45622286200523376},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.35084283351898193},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3335924744606018},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3208664357662201},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1716817021369934},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07776233553886414}],"concepts":[{"id":"https://openalex.org/C530175646","wikidata":"https://www.wikidata.org/wiki/Q11460","display_name":"Clothing","level":2,"score":0.8875263333320618},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7164931893348694},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.683711588382721},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5661441087722778},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5553497672080994},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5141639709472656},{"id":"https://openalex.org/C65067816","wikidata":"https://www.wikidata.org/wiki/Q2295139","display_name":"Computer-assisted web interviewing","level":2,"score":0.45622286200523376},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.35084283351898193},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3335924744606018},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3208664357662201},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1716817021369934},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07776233553886414},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/intr-01-2014-0006","is_oa":false,"landing_page_url":"https://doi.org/10.1108/intr-01-2014-0006","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5899999737739563,"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":73,"referenced_works":["https://openalex.org/W6741434","https://openalex.org/W13880960","https://openalex.org/W38438247","https://openalex.org/W41220719","https://openalex.org/W1492526304","https://openalex.org/W1508956119","https://openalex.org/W1531509239","https://openalex.org/W1547192935","https://openalex.org/W1558116938","https://openalex.org/W1574378514","https://openalex.org/W1657036119","https://openalex.org/W1960704941","https://openalex.org/W1968171365","https://openalex.org/W1977646262","https://openalex.org/W1986681547","https://openalex.org/W1986980112","https://openalex.org/W1999004850","https://openalex.org/W2003993683","https://openalex.org/W2006401379","https://openalex.org/W2006698853","https://openalex.org/W2014049963","https://openalex.org/W2014550615","https://openalex.org/W2016016415","https://openalex.org/W2017624521","https://openalex.org/W2019995119","https://openalex.org/W2021132391","https://openalex.org/W2022727669","https://openalex.org/W2025348689","https://openalex.org/W2029306188","https://openalex.org/W2041628898","https://openalex.org/W2047050965","https://openalex.org/W2048091238","https://openalex.org/W2053560766","https://openalex.org/W2055077282","https://openalex.org/W2056333969","https://openalex.org/W2061298991","https://openalex.org/W2071535931","https://openalex.org/W2071680986","https://openalex.org/W2073379693","https://openalex.org/W2074261400","https://openalex.org/W2083637914","https://openalex.org/W2088542121","https://openalex.org/W2088680914","https://openalex.org/W2099702286","https://openalex.org/W2100700428","https://openalex.org/W2104882046","https://openalex.org/W2114273524","https://openalex.org/W2118016181","https://openalex.org/W2118501966","https://openalex.org/W2131165803","https://openalex.org/W2138015971","https://openalex.org/W2143002484","https://openalex.org/W2148568631","https://openalex.org/W2149374429","https://openalex.org/W2149507288","https://openalex.org/W2150312165","https://openalex.org/W2158555837","https://openalex.org/W2160251866","https://openalex.org/W2167168703","https://openalex.org/W2183782752","https://openalex.org/W2320821530","https://openalex.org/W2328810093","https://openalex.org/W2466712757","https://openalex.org/W2531204162","https://openalex.org/W2561801564","https://openalex.org/W2799014209","https://openalex.org/W3106366085","https://openalex.org/W3123114691","https://openalex.org/W4214758582","https://openalex.org/W4243667233","https://openalex.org/W4249198292","https://openalex.org/W4285719527","https://openalex.org/W6601576692"],"related_works":["https://openalex.org/W2738456166","https://openalex.org/W2352745894","https://openalex.org/W2057731951","https://openalex.org/W2358836583","https://openalex.org/W2387983088","https://openalex.org/W2135888309","https://openalex.org/W3080469217","https://openalex.org/W791876968","https://openalex.org/W2022897160","https://openalex.org/W2965491740"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,76,110,160,247,336],"As":[2,327],"the":[3,61,66,104,162,165,176,204,217,224,239,316,356,367,371,390,397,410,413],"number":[4],"of":[5,26,46,63,68,79,164,172,175,219,226,241,250,339,358,392,409,412,417],"female":[6,16,53,84,154,184,220,242,362,418,432],"customers":[7,313],"shopping":[8,90,279],"in":[9,23,65,92,148,223,259,355,389],"online":[10,27,54,69,87,117,155,185,227,256,265,278,359,363,393,419,433],"clothing":[11,55,70,88,156,186,228,266,360,364,394,420],"stores":[12],"increases,":[13],"understanding":[14,238],"how":[15,212],"customers\u2019":[17,221,243,262,298,325],"e-loyalty":[18,64,152,200,222,332,374,388],"is":[19,49,129,169,333],"formed":[20],"and":[21,57,73,85,96,106,119,135,146,181,209,211,276,287,292,306,320,329,380,382,402,415,422],"fostered":[22],"this":[24,42,47,191,251,340,345],"type":[25],"store":[28,89,257,267],"becomes":[29],"very":[30],"pivotal.":[31],"Yet,":[32],"despite":[33],"its":[34],"importance,":[35],"little":[36],"research":[37,189,405,427],"has":[38],"been":[39],"done":[40],"on":[41,52,199,348,373],"issue.":[43],"The":[44,111,188,230,248,337],"purpose":[45],"paper":[48],"to":[50,59,102,201,237,255,270,290,296,303,323,387,400,403,431],"focus":[51],"shoppers":[56,421],"aim":[58],"examine":[60,203],"mediators":[62,378],"context":[67,225,357,391],"stores:":[71,361],"e-satisfaction":[72,147,208,328],"e-trust.":[74,326],"Design/methodology/approach":[75],"A":[77],"total":[78],"482":[80],"subjects":[81],"who":[82],"are":[83,121,139,253,288,342],"have":[86,269],"experience":[91],"Taiwan":[93],"were":[94],"obtained":[95],"structural":[97,107],"equation":[98],"modeling":[99],"was":[100],"performed":[101],"analyze":[103],"measurement":[105],"models.":[108],"Findings":[109],"results":[112,249],"show":[113],"that":[114,206,235,282,425],"both":[115],"perceived":[116,132],"privacy":[118,319],"security":[120,321],"positively":[122,140,150],"associated":[123,141],"with":[124,142],"e-trust,":[125,210],"whereas":[126],"web":[127,136,280,308,317],"design":[128,138],"not.":[130],"Furthermore,":[131],"delivery":[133,274],"time":[134],"site":[137],"e-satisfaction.":[143,299],"Both":[144],"e-trust":[145,182,330],"turn":[149],"influence":[151,216],"for":[153],"shoppers.":[157,187,365,434],"Research":[158],"limitations/implications":[159],"On":[161],"basis":[163],"literature":[166,372],"review,":[167],"there":[168],"a":[170,233],"lack":[171],"theoretical":[173,193],"knowledge":[174],"relationships":[177,386],"between":[178],"e-loyalty,":[179],"e-satisfaction,":[180],"among":[183],"fulfills":[190],"important":[192,350,377],"gap":[194],"by":[195,310,375,406,423],"extending":[196],"prior":[197],"studies":[198],"further":[202],"factors":[205],"form":[207],"they,":[213],"as":[214,295],"mediators,":[215],"development":[218],"stores.":[229,395],"result":[231],"provides":[232],"model":[234],"contributes":[236],"formation":[240],"e-loyalty.":[244],"Practical":[245],"implications":[246],"study":[252,341,346],"helpful":[254],"managers":[258,268],"increasing":[260,407],"their":[261,312,385],"loyalty.":[263],"Specifically,":[264],"create":[271],"quick":[272],"item":[273],"methods":[275],"friendly":[277],"sites":[281,309],"provide":[283],"all":[284],"necessary":[285],"information":[286],"easy":[289],"navigate":[291],"use":[293],"so":[294],"increase":[297],"They":[300],"also":[301],"need":[302],"establish":[304],"reliable":[305],"trustworthy":[307],"letting":[311],"easily":[314],"perceive":[315],"sites\u2019":[318],"features":[322],"enhance":[324],"increase,":[331],"fostered.":[334],"Originality/value":[335],"contributions":[338],"threefold.":[343],"First,":[344],"focusses":[347],"an":[349],"but":[351],"previously":[352],"neglected":[353],"group":[354],"Second,":[366],"authors\u2019":[368],"investigation":[369],"extends":[370],"identifying":[376],"(e-satisfaction":[379],"e-trust)":[381],"probing":[383],"into":[384],"Third,":[396],"findings":[398],"contribute":[399],"academia":[401],"future":[404,426],"understandings":[408],"importance":[411],"concerns":[414],"experiences":[416],"suggesting":[424],"pay":[428],"more":[429],"attention":[430]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":16},{"year":2023,"cited_by_count":14},{"year":2022,"cited_by_count":19},{"year":2021,"cited_by_count":19},{"year":2020,"cited_by_count":19},{"year":2019,"cited_by_count":11},{"year":2018,"cited_by_count":15},{"year":2017,"cited_by_count":11},{"year":2016,"cited_by_count":6},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-08-12T21:12:35.861297","created_date":"2025-10-10T00:00:00"}
