{"id":"https://openalex.org/W3023355276","doi":"https://doi.org/10.1108/imds-12-2019-0659","title":"Business intelligence systems and operational capability: an empirical analysis of high-tech sectors","display_name":"Business intelligence systems and operational capability: an empirical analysis of high-tech sectors","publication_year":2020,"publication_date":"2020-05-04","ids":{"openalex":"https://openalex.org/W3023355276","doi":"https://doi.org/10.1108/imds-12-2019-0659","mag":"3023355276"},"language":"en","primary_location":{"id":"doi:10.1108/imds-12-2019-0659","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-12-2019-0659","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://pure.ulster.ac.uk/ws/files/79832300/IMDS_High_Tech_and_Operational_Capability.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038220607","display_name":"L. M. Daphne Yiu","orcid":"https://orcid.org/0000-0002-4802-7646"},"institutions":[{"id":"https://openalex.org/I111950717","display_name":"Macau University of Science and Technology","ror":"https://ror.org/03jqs2n27","country_code":"MO","type":"education","lineage":["https://openalex.org/I111950717","https://openalex.org/I4391767947"]}],"countries":["MO"],"is_corresponding":true,"raw_author_name":"L.M. Daphne Yiu","raw_affiliation_strings":["School of Business, Macau University of Science and Technology, Taipa, China","Macau University of Science and Technology"],"affiliations":[{"raw_affiliation_string":"School of Business, Macau University of Science and Technology, Taipa, China","institution_ids":["https://openalex.org/I111950717"]},{"raw_affiliation_string":"Macau University of Science and Technology","institution_ids":["https://openalex.org/I111950717"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075142864","display_name":"Andy C.L. Yeung","orcid":"https://orcid.org/0000-0003-0630-7372"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Andy C.L. Yeung","raw_affiliation_strings":["Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong"],"affiliations":[{"raw_affiliation_string":"Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong","institution_ids":["https://openalex.org/I14243506"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055371963","display_name":"Abe P. L. Jong","orcid":null},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Abe P.L. Jong","raw_affiliation_strings":["Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong","The Hong Kong Polytechnic University"],"affiliations":[{"raw_affiliation_string":"Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong","institution_ids":["https://openalex.org/I14243506"]},{"raw_affiliation_string":"The Hong Kong Polytechnic University","institution_ids":["https://openalex.org/I14243506"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5038220607"],"corresponding_institution_ids":["https://openalex.org/I111950717"],"apc_list":null,"apc_paid":null,"fwci":4.9294,"has_fulltext":true,"cited_by_count":41,"citation_normalized_percentile":{"value":0.95166886,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"120","issue":"6","first_page":"1195","last_page":"1215"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9487000107765198,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9466000199317932,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/high-tech","display_name":"High tech","score":0.6473531126976013},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6073964238166809},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.5209102034568787},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.4896691143512726},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.470554381608963},{"id":"https://openalex.org/keywords/empirical-evidence","display_name":"Empirical evidence","score":0.44819843769073486},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3925667405128479},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35191527009010315},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3326786756515503},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22058483958244324}],"concepts":[{"id":"https://openalex.org/C191920346","wikidata":"https://www.wikidata.org/wiki/Q466410","display_name":"High tech","level":2,"score":0.6473531126976013},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6073964238166809},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.5209102034568787},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4896691143512726},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.470554381608963},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.44819843769073486},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3925667405128479},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35191527009010315},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3326786756515503},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22058483958244324},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/imds-12-2019-0659","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-12-2019-0659","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:ira.lib.polyu.edu.hk:10397/89889","is_oa":false,"landing_page_url":"http://hdl.handle.net/10397/89889","pdf_url":null,"source":{"id":"https://openalex.org/S4306400205","display_name":"PolyU Institutional Research Archive (Hong Kong Polytechnic University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I14243506","host_organization_name":"Hong Kong Polytechnic University","host_organization_lineage":["https://openalex.org/I14243506"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Journal/Magazine Article"},{"id":"pmh:oai:pure.atira.dk:publications/2d49fdac-a297-4b75-bcb7-03293d11f23e","is_oa":true,"landing_page_url":"https://pure.ulster.ac.uk/en/publications/2d49fdac-a297-4b75-bcb7-03293d11f23e","pdf_url":"https://pure.ulster.ac.uk/ws/files/79832300/IMDS_High_Tech_and_Operational_Capability.pdf","source":{"id":"https://openalex.org/S4306402454","display_name":"Ulster University Research Portal (Ulster University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I138801177","host_organization_name":"University of Ulster","host_organization_lineage":["https://openalex.org/I138801177"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Yiu, L M D, Yeung, A & Jong, A P L 2020, 'Business intelligence systems and operational capability: an empirical analysis of high-tech sectors', Industrial Management and Data Systems, vol. 120, no. 6, pp. 1195-1215. https://doi.org/10.1108/IMDS-12-2019-0659","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"pmh:oai:pure.atira.dk:publications/2d49fdac-a297-4b75-bcb7-03293d11f23e","is_oa":true,"landing_page_url":"https://pure.ulster.ac.uk/en/publications/2d49fdac-a297-4b75-bcb7-03293d11f23e","pdf_url":"https://pure.ulster.ac.uk/ws/files/79832300/IMDS_High_Tech_and_Operational_Capability.pdf","source":{"id":"https://openalex.org/S4306402454","display_name":"Ulster University Research Portal (Ulster University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I138801177","host_organization_name":"University of Ulster","host_organization_lineage":["https://openalex.org/I138801177"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Yiu, L M D, Yeung, A & Jong, A P L 2020, 'Business intelligence systems and operational capability: an empirical analysis of high-tech sectors', Industrial Management and Data Systems, vol. 120, no. 6, pp. 1195-1215. https://doi.org/10.1108/IMDS-12-2019-0659","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3023355276.pdf","grobid_xml":"https://content.openalex.org/works/W3023355276.grobid-xml"},"referenced_works_count":82,"referenced_works":["https://openalex.org/W1486903273","https://openalex.org/W1491477619","https://openalex.org/W1512673006","https://openalex.org/W1537599416","https://openalex.org/W1594288000","https://openalex.org/W1675248042","https://openalex.org/W1966734948","https://openalex.org/W1966971815","https://openalex.org/W1974428936","https://openalex.org/W1977378515","https://openalex.org/W1979709511","https://openalex.org/W1982816625","https://openalex.org/W1984103729","https://openalex.org/W1984173596","https://openalex.org/W1987477153","https://openalex.org/W1990360518","https://openalex.org/W1993708925","https://openalex.org/W1997752435","https://openalex.org/W2001956398","https://openalex.org/W2003238244","https://openalex.org/W2009340356","https://openalex.org/W2018882134","https://openalex.org/W2021557505","https://openalex.org/W2025947604","https://openalex.org/W2036063902","https://openalex.org/W2036193982","https://openalex.org/W2037163971","https://openalex.org/W2046989664","https://openalex.org/W2050698050","https://openalex.org/W2054160229","https://openalex.org/W2057103008","https://openalex.org/W2061540960","https://openalex.org/W2063246707","https://openalex.org/W2071056523","https://openalex.org/W2071850777","https://openalex.org/W2073728034","https://openalex.org/W2083931417","https://openalex.org/W2092406228","https://openalex.org/W2092496771","https://openalex.org/W2094161779","https://openalex.org/W2094484901","https://openalex.org/W2097978394","https://openalex.org/W2101346776","https://openalex.org/W2105637524","https://openalex.org/W2109758161","https://openalex.org/W2113951609","https://openalex.org/W2114320353","https://openalex.org/W2117617013","https://openalex.org/W2121117381","https://openalex.org/W2123709218","https://openalex.org/W2131814102","https://openalex.org/W2141975087","https://openalex.org/W2144424167","https://openalex.org/W2146143532","https://openalex.org/W2149241253","https://openalex.org/W2153779956","https://openalex.org/W2158885365","https://openalex.org/W2160449301","https://openalex.org/W2165631367","https://openalex.org/W2165795832","https://openalex.org/W2172200757","https://openalex.org/W2248783999","https://openalex.org/W2298932813","https://openalex.org/W2408679220","https://openalex.org/W2495777508","https://openalex.org/W2529936865","https://openalex.org/W2542073926","https://openalex.org/W2544685225","https://openalex.org/W2622319113","https://openalex.org/W2780441722","https://openalex.org/W2782244122","https://openalex.org/W2891604847","https://openalex.org/W2947337027","https://openalex.org/W2968502480","https://openalex.org/W3023810301","https://openalex.org/W3121520417","https://openalex.org/W3122088757","https://openalex.org/W3122095378","https://openalex.org/W3123324685","https://openalex.org/W3123974754","https://openalex.org/W3125991376","https://openalex.org/W3160533685"],"related_works":["https://openalex.org/W3116257295","https://openalex.org/W2359768478","https://openalex.org/W4236574597","https://openalex.org/W2374863718","https://openalex.org/W2463747825","https://openalex.org/W1602670289","https://openalex.org/W2354439863","https://openalex.org/W976271273","https://openalex.org/W4281748496","https://openalex.org/W2504741295"],"abstract_inverted_index":{"Purpose":[0],"In":[1],"this":[2],"research,":[3],"we":[4],"empirically":[5],"examine":[6],"the":[7,25,30,48,77,113,125,162,174,181,207,214,217],"impact":[8],"of":[9,32,54,79,115,127,137,148,183,209,233],"Business":[10],"Intelligence":[11],"(BI)":[12],"systems":[13,61,81,129,139,185],"on":[14,141],"operational":[15,85,189],"capability":[16,190],"in":[17,161,220],"high-tech":[18,90,149,168],"sectors.":[19,169],"We":[20,36,74,96,120,171,212],"also":[21],"seek":[22],"to":[23,67,83,111,132,173,205,226],"understand":[24],"contextual":[26,107,201,218],"factors":[27,108,202,219],"that":[28,76,99,180,193],"facilitate":[29],"adoption":[31,126,182],"BI":[33,60,71,80,116,128,138,184,210,234],"systems.":[34,72,117,211,235],"Design/methodology/approach":[35],"adopt":[37],"Propensity":[38],"Score":[39],"Matching":[40],"(PSM)":[41],"and":[42,46,64,102,145,153,166,191,196],"event":[43],"study":[44],"methodology,":[45],"analyze":[47],"financial":[49],"data":[50],"for":[51,88,109,156,203],"a":[52],"sample":[53],"144":[55],"US":[56],"firms":[57,69,91,110,204,222],"which":[58,221],"adopted":[59],"from":[62,124,230],"2005\u20132014,":[63],"compare":[65],"them":[66],"control":[68],"without":[70],"Findings":[73],"find":[75],"implementation":[78],"leads":[82],"higher":[84],"capability,":[86],"particularly":[87,159],"large":[89],"with":[92],"high":[93],"technology":[94,100,143,194],"intensity.":[95],"further":[97],"show":[98,192],"intensity":[101,144,195],"firm":[103,146,197],"size":[104,147,198],"are":[105,130,199,223],"important":[106,160,200],"reap":[112,206],"benefits":[114,123,136,208,229],"Practical":[118],"implications":[119],"demonstrate":[121],"how":[122],"likely":[131,225],"be":[133],"strengthened.":[134],"The":[135],"depend":[140],"firms'":[142,188],"firms.":[150],"Accessing":[151],"relevant":[152],"timely":[154],"reports":[155],"decision-making":[157],"is":[158],"highly":[163],"dynamic,":[164],"volatile":[165],"competitive":[167],"Originality/value":[170],"contribute":[172],"literature":[175],"by":[176],"providing":[177],"empirical":[178],"evidence":[179],"can":[186],"improve":[187],"advance":[213],"understanding":[215],"regarding":[216],"more":[224],"gain":[227],"additional":[228],"their":[231],"adoptions":[232]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2}],"updated_date":"2026-04-17T18:11:37.981687","created_date":"2025-10-10T00:00:00"}